Endorsed by Which?

Ecocute Limited

5.0

191 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–18:00
  • Sunday - Closed

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About

ECOCUTE
We are a friendly, approachable and responsive UK based renewable energy company. Our mission is to provide you with an honest and compassionate service, designing bespoke renewable energy systems tailored to your individual needs so that you can enjoy free energy and the savings that come with it! We believe in our products and in their potential, sourcing smart alternative energy saving products to heat and power your home.
These are our values. This is what we believe in. Our values say a lot about who we are. We believe that, by always referencing these values in everything we do, we will always provide the very best service to our customers and make a genuine, positive difference in the world

If you would like more information on us please see our website or view our Youtube page.
http://www.youtube.com/@Eco-cute

What we do

  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
  • Electricians

    • Electrical testing services
  • More Services

    • battery storage
    • repairs and service
    • solar pv

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
191 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Solar panels and battery storage
Customer Service
Quality
Value
Entirely satisfied with first class service throughout. Same day response from online enquiry. All questions answered promptly, emails and phone calls to Connor answered same day, usually within the hour. They accommodated changes to installation dates more than once for us due to delays in our roof being re-tiled. Electricians arrived for prompt start, neat install making best use of a small space inside that we created rather than installing outside. Only small deposit required and balance paid by card on completion of install. All the staff at Ecocute, the electricians and solar panel fitters have been polite, friendly and professional.
Customer in Greater Manchester Posted on 23/05/2023 , work completed 17/05/2023
Excellent experience with Ecocute
Customer Service
Quality
Value
Had solar panels and battery installed today. Job carried out well and efficiently by the Ecocute team who were a pleasure to have around. From first contacting Connor at Ecocute, to today’s installation, they have been an excellent company to do business with, very approachable and efficient. Price for the install was competitive and we now have free electricity powering the house and charging the battery! All in all, I can thoroughly recommend Ecocute to anyone thinking of installing solar panels.
Customer in North Yorkshire Posted on 18/05/2023 , work completed 18/05/2023
Superb from start to finish!
Customer Service
Quality
Value
From initial contact to completion, Ecocute have been nothing short of fantastic! No hard selling, everyone i spoke to within the office had a wealth of information to help me get the right system and educated me to get the most out of my system. I was kept up to date through out the whole process, it amazed me how seamless and efficient the whole process was. The pricing was really competitive and the equipment used was high quality. The workmanship of the installers was second to non, they went out of there way to make everything really neat and tidy, they even got the hover out! I would not hesitate to recommend!
Customer in South Yorkshire Posted on 15/05/2023 , work completed 09/05/2023
Great Work
Customer Service
Quality
Value
Although there was a long wait before new batteries came back into stock Ecocute honoured the original quoted price. When they received new stock they promptly contacted me to arrange fitting. As with the solar panels 2 years previously fitting was swift and efficient. I can now say 3 months into using battery storage it will prove to be a great investment. Thanks once again Ecocute for great service and being honourable.
Customer in South Yorkshire Posted on 12/05/2023 , work completed 23/02/2023
Will not hesitate in recommending.
Customer Service
Quality
Value
Phoned Connor on the off chance they had any alpha ESS batteries in stock, after my current supplier left me dangling for 3 to 4 months. He was confident and showed me photos of the batteries in stock in his Warehouse. Didn’t ask for any upfront money until the battery was installed, which was reassuring, everything he discussed was bang on time and installation went exactly how they said. Will not hesitate in recommending and look forward to my solar panels when the roof is changed.
Dale in West Midlands Posted on 18/04/2023 , work completed 18/04/2023
Good quality, quick solar installation
Customer Service
Quality
Value
I emailed Ecocute for a quote for panels on a single-storey roof and they responded same day. They took details and discussed, studied house from satellite image, and quoted later that day. I waited for a quote from another co. then accepted Ecocute's on 7 March. The solar panels were installed over two half days on 22 and 23 March. All the staff were true professionals: office, electrician and roofer. All docs and communications were clear and helpful. Installation staff were on time and work was to a high standard. On completion, user information was explained clearly. The solar monitoring app on my phone was displaying kWh's generated, etc. very soon after installation, and all the kit continues to work well. Amazingly short timescale from first contact to done and dusted, and virtually no stress for us. Well done Ecocute and many thanks to all your staff!
Alan in Staffordshire Posted on 29/03/2023 , work completed 23/03/2023
Solar Panel System & Battery Storage
Customer Service
Quality
Value
100% satisfied with every aspect of the work carried out by Ecoute Limited: I used the Which? Trusted Traders to find a recommended supplier/installer of my Solar Panels (5.18kw) and battery storage (10kw), Ecocute were first to respond and gave me instant confidence. All of the communication - emails, telephone and verbal - were excellent. Connor was my contact and handled every stage of the process perfectly. Corey was in charge of the on-site installation from start to finish - with attention to detail first-class. Extremely pleased with Ecocute throughout. Most highly recommended.
James in East Riding of Yorkshire Posted on 24/03/2023 , work completed 24/03/2023
Fantastic service
Customer Service
Quality
Value
Right from the start we were kept informed from Connor of all the options available to us and what it entailed. All our questions were answered swiftly and thoroughly. They were very accommodating on the date that suited us. The scaffolding firm came Saturday morning so everything was ready for Monday. Electrician was here on time and did a great job keeping us informed about all the work he was going to be doing and kept everything neat and tidy. The panels are up and working great. We could not speak highly enough about all the team. Thanks again.
Customer in West Yorkshire Posted on 15/03/2023 , work completed 06/03/2023
Professional trustworthy
Customer Service
Quality
Value
Eco-cute fitted a 12 panel solar PV system on the 20 February 2023 No hard sell. Straight forward advice. Solar Panals fitting booked with a small booking fee £195, rather than a hefty deposit asked by other solar firms. Fitting was completed in half a day. The team were friendly and courteous. The solar inverter was positioned where I asked near our boiler in the utility room. Over the last 3 weeks the system has performed very well. I would definitely recommend Eco-cute as a trustworthy professional Solar fitting company.
Customer in North Yorkshire Posted on 13/03/2023 , work completed 20/02/2023
Professional, helpful and competitively priced, I would definitely recommend
Customer Service
Quality
Value
Eco-cute fitted a 14 panel PV system with battery. I spoke to 5 companies and was impressed by Eco-cutes helpfulness and the advice I was given. The survey was quick and reflected my needs just as described. The report I received was clear, comprehensive and helpful in making my decisions, it explained likely energy production, projected savings and payback date. On the day of the fitting the electrical engineer was on site early and at work straight away. He was polite, friendly and respectful. He explained what he would be doing and discussed appropriate siting for the invertor and battery. His work was neat, tidy and when he finished he explained the set up and organised the account for my app to track usage. I had an email from the office with all log on details before he left. The guys that fitted the panels were equally courteous and respectful. They got on with their work, were neat and tidy, removing any leftover wires and packaging, they left my garden as they had never been there. All the lads were very personable and professional. I did have a small issue with my upstairs lights not working that evening but again I can't fault them. Without debate, they sorted the wiring that had been loosened within 4 hours of my reporting it. I have been very impressed by Eco-cute, competent and professional. I'm already saving up for another battery and iboost for my hot water tank to be fitted by them. Thank you to the whole team for making this such an easy project to complete.
Kathryn in Cheshire West and Chester Posted on 17/02/2023 , work completed 15/02/2023
service
Customer Service
Quality
Value
Exceptional quality service and value in every way the work the lads did and their attitude to their work is of the highest standard a credit to Ecocute I would certainly recommend them to keep up the good work.
Customer in West Yorkshire Posted on 14/02/2023 , work completed 14/02/2023
12 PANEL System with Immersion Heater Booster
Customer Service
Quality
Value
Ecocute installed our system 2 weeks ago and we are very pleased with it. Jack (electrician) and Liam (roofer) did a great job installing it in less than a day and apart from the roof panels everything is out of sight and the App is great for monitoring the output of the system. Ecocute was the best in delivering a professional quote and outshone the other quotes I struggled to get Ecocute where not pushy and gave good advice, especially about the Immersion heater booster which is saving us money every day and as advised we are living with the system for a while before deciding on a battery. So thank you Ecocute for a job well done.
Kevin in South Yorkshire Posted on 07/02/2023 , work completed 24/01/2023
Excellent service!
Customer Service
Quality
Value
Great company and people to deal with right from the start, friendly, accurate, informative, and courteous. The engineers arrived on time, were well-mannered, worked hard and to exceptional standards. Fully explaining and showing us the panels in operation, what to expect from them, and answered all our queries and questions. Their work ethic cannot be faulted, taking footwear off before entering premises, and thoroughly cleaning up afterwards. We cannot recommend them highly enough.
Customer in South Yorkshire Posted on 30/01/2023 , work completed 26/01/2023
Solar system
Customer Service
Quality
Value
Did exactly what they said they’d do on the date and time stated, tidy ,polite, professional service by all concerned have no problem to recommend thank you
Richard in West Yorkshire Posted on 17/01/2023 , work completed 17/01/2023
Happy customer - Solar panels and water heater installed
Customer Service
Quality
Value
It has been a pleasure dealing with Ecocute. They reply quickly to phone calls and e-mails. Efficient and friendly. They say what they'll do and do what they say. Fuss free and and all working well.
David in South Yorkshire Posted on 27/08/2022 , work completed 03/08/2022
Ecocute - incredible and professional service
Customer Service
Quality
Value
Just had my PV system installed by Ecocute today! I’ve not experienced a service as good as this before. Right from the start for a quote, I had a great discussion with Connor, who took me through my options for the house with expected yield from a system. One thing I will say at this point, there was no pressure and no hard selling like other companies. The quote I received was extremely good value for money and I booked in my install! Everything has been installed to a very high standard and I couldn’t be happier with the install team, especially the roofers who grafted with my tricky roof tiles. They were conscientious to our home at all times. I’ve recommended Ecocute to many friends and colleagues and I highly recommend to the readers of this review, that Ecocute are the company to use for your solar needs! I will be back when I’ve saved up for battery storage!
Customer in West Yorkshire Posted on 19/08/2022 , work completed 19/08/2022
Professional company
Customer Service
Quality
Value
I understand that the solar industry is very busy at the moment, but of the four companies I invited to quote. Ecocute were the first to respond and came back with a comprehensive quote. The three guys arrived promptly and carried out a thorough installation. They're a local company so I'm pleased to give them my business. Thank-you Ecocute
Stephen in South Yorkshire Posted on 01/08/2022 , work completed 01/08/2022
Satisfied customer
Customer Service
Quality
Value
I called Ecocute which was third on my list of companies to call that morning and got a swift response, I discussed with Connor what my requirements were and he came back with a quote the same day. The quote included all elements of the fitting position of the panels and prices for the panels, we decided to leave a battery option till a later date. The fitters came and fitted the system in three and a half hours, the panels and the electrical wiring together with the inverter are fitted to an exceptional standard, my wife and I are delighted with the work and the Solis app. Batley West Yorkshire.
Neil in West Yorkshire Posted on 12/07/2022 , work completed 07/07/2022
Exceptional
Customer Service
Quality
Value
We had a solar system fitted in Aug 21 which has delivered as promised and when you learn to live with the system the savings are brilliant at current prices So I took the plunge and phoned Connor and with his help and advice a battery system has been installed and is working from day 1 If you're dithering about solar because of the bad reviews talk to the ecocute team and get your bottom off the fence these folks know their stuff and are proper Yorkshire no fuss no hype just good old honesty a rare commodity these days.
Customer in North Yorkshire Posted on 08/07/2022 , work completed 08/07/2022
Quality company and installation
Customer Service
Quality
Value
We had been looking into getting solar panels for a while. We began researching it and the companies a few years ago. Ecocute were clearly the most competent, trustworthy and competitive company locally in West Yorkshire. When it came around to pushing the button on the installation the company were still the best locally. Communication has always been excellent and they have always been able to answer my questions well. There are no pushy sales tactics, just honest and detailed quotes and advice. Installation happened when it was meant to happen and was done within the day. The quality of installation is very high and all paperwork is taken care of by Ecocute. We now look forward to running most of our energy needs from the sun!
Customer in West Yorkshire Posted on 20/06/2022 , work completed 14/06/2022
On time and in budget
Customer Service
Quality
Value
I don’t normally leave reviews unless the company deserve it and EcoCute do. There wasn’t a site visit so no pushy salesperson, which is what I experienced from a competitor. I wanted the best price from EcoCute and that’s what I got. I have no issues in recommending EcoCute, everything was straight forward and delivered and installed on the dates agreed. I now look forward to saving on my electric bill. Five stars from me.
Glenn in Worcestershire Posted on 13/06/2022 , work completed 10/06/2022
Excellent 5 Star Service
Customer Service
Quality
Value
Excellent 5 star service from start to finish. No pushy salesmen or site visits needed. Connor gave excellent advice and guidance to all my questions. Quote provided at a very good price with no hidden extras. Guys who came to fit panels were brilliant and done within a few hours. Corey, the electrician, took time to plan and check everything and made an exceptionally neat job of it all (solar + battery storage + EV charger). Everyone was polite, helpful, friendly and courteous. Very pleased. Would highly recommend.
Customer in West Yorkshire Posted on 05/06/2022 , work completed 17/04/2022
Professional helpful and take pride in their work
Customer Service
Quality
Value
My son recommended Exocute knowing I had spoken to several others and had given up. They did their homework, made their recommendations and my only concern was how competitive their price was compared to all the others. Being a pensioner I am cautious and decided to have fourteen panels installed without batteries even though my only available roof faces in the worst possible direction. The work was carried out and commissioned in one day. It took a couple of months to know I had done the right thing and I called and had two batteries installed. As per the original installation every thing was done professionally and efficiently. I am not regarded by my grandchildren as tech savvy and I refuse to have iPhones, iPads etc. but as a one time senior systems analyst I am always nonetheless curious. The set up available is easy to use and gives exactly the information you need. Even better is the fast friendly aftercare support - they are real experts in their field.
Customer in Buckinghamshire Posted on 27/05/2022 , work completed 10/05/2021
Amazing, would 100% recommend
Customer Service
Quality
Value
I am beyond happy and give top marks from quote / help with ordering to fitting. I have had solar panels and a battery system and love it. Connor who did the ordering with me and the electrician who fitted the system (sorry forgot his name ) was amazing. The electrician was super friendly and took the time to help and explain everything. He really made the process great and easy, he is a real credit. Love the system so much that I am now a mini sales rep and tell everyone about it.
Customer in Staffordshire Posted on 25/05/2022 , work completed 20/05/2022
Fast and efficient
Customer Service
Quality
Value
Very impressive operation from quote to installation. Installation times were much longer than initially hoped due to current demand but I could not fault the process or quality of advice. Connor was knowledgeable, reassuring and efficient at the enquiry and ordering stage. Installation was incredibly efficient; Corey the electrician arrived at 7.40, and the roofers were about 11/2 hrs later; all done by lunchtime! Output immediately up to virtually maximum despite a bit of cloud around....neighbours are so impressed they have ordered panels too! Having done a fair amount of research and have received 4 quotes, I also believe that Ecocute offers quality products at a very competitive price.
Customer in York Posted on 18/05/2022 , work completed 18/05/2022