Endorsed by Which?

Ecocute Limited

5.0

191 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–18:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

ECOCUTE
We are a friendly, approachable and responsive UK based renewable energy company. Our mission is to provide you with an honest and compassionate service, designing bespoke renewable energy systems tailored to your individual needs so that you can enjoy free energy and the savings that come with it! We believe in our products and in their potential, sourcing smart alternative energy saving products to heat and power your home.
These are our values. This is what we believe in. Our values say a lot about who we are. We believe that, by always referencing these values in everything we do, we will always provide the very best service to our customers and make a genuine, positive difference in the world

If you would like more information on us please see our website or view our Youtube page.
http://www.youtube.com/@Eco-cute

What we do

  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
  • Electricians

    • Electrical testing services
  • More Services

    • battery storage
    • repairs and service
    • solar pv

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
191 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Solar panel installation - Excellent service, price and product
Customer Service
Quality
Value
Eco Cute were excellent. They were very competitively priced versus other suppliers. The staff were very helpful throughout the enquiry and ordering stage. On the installation date the team were brilliant. The electrician had to get an extra part and that was done at no additional cost. The roof installation team were also excellent and the entire installation was completed by mid afternoon. The panels were very good quality, the app works effectively and I am very happy with the service, installation and product. I would highly recommend Eco Cute as they were by far the most cost effective supplier I found and were also brilliant at installing the panels and associated equipment.
Customer in Buckinghamshire Posted on 11/04/2019 , work completed 26/10/2018
Excellent service from start to finish
Customer Service
Quality
Value
From the first contact to the final installation, Ecocute were professional, honest and competent. I chose them over more local companies due to their value for money approach to the whole process. When dealing with the red tape requirements, that we all need to meet, they explained the why's and wherefores so I could provide the necessary documentation. Once we had agreed an installation date, engineers arrived on time, were polite and knew what they were doing, when they had finished they explained the whole system so I was aware how it all worked. Would I recommend Eco cute to friends and family -- yes definitely, a professional approach with a personal touch.
Customer in Central Bedfordshire Posted on 11/04/2019 , work completed 29/10/2018
Wonderful company to deal with
Customer Service
Quality
Value
Everyone I dealt with in this company were very helpful. I had two main people to talk to before the solar panels were fitted and found both very good at answering my queries. The fitting of the panels was good and the fitter was very pleasant and helpful. I then had excellent support with the paperwork to ensure I received the tariff payment. I can’t find any criticism to make because everyone was helpful and the work carried out as planned.
Customer in North Yorkshire Posted on 09/04/2019 , work completed 19/01/2011
Solar Panel Installation
Customer Service
Quality
Value
Ecocute offered everything you could hope for when choosing solar panels. Excellent customer service, fantastic price, and great workmanship. I can only recommend Ecocute and cannot understand why anyone would go anywhere else.
Customer in North Yorkshire Posted on 05/04/2019 , work completed 16/01/2019
Friendly, helpful and efficient
Customer Service
Quality
Value
Having found this team when trying to fix a fault in my old house, I was impressed with the help and support offered - even when there was no sale proposed. So when I moved home and wanted more panels I ordered form Ecocute. Helpful and supportive, friendly and considerate on the phone and efficient and professional doing the work. Would definitely recommend.
Customer in Leicester Posted on 05/04/2019 , work completed 28/03/2019
Very professional
Customer Service
Quality
Value
Having researched solar companies and systems for some time, I was pleasantly surprised at the price of this system. I was obviously weary and took time to ask questions before I agreed to the offer. It was the best decision i made. There was no pressure at all , no pushy sales. Nothing was too much trouble. The workman were on time, polite, informative and very professional. The system was explained and the company sorted out all my paperwork needed for the FIT. It was a pleasure to do business with them.
Customer in Leicestershire Posted on 04/04/2019 , work completed 15/03/2019
Professional
Customer Service
Quality
Value
Professional from start to finish. Job was installed within a short timescale from order to finish. The workmen got on with their work, and co existed amicably with the firm installing my Air Heat Source system which was being installed on the same day. Very happy with Ecocute, and after service has been great too as I have rung them a couple of times with queries about the system. I can’t praise Ecocute enough.
Customer in Derbyshire Posted on 02/04/2019 , work completed 25/01/2019
Fabulous people to deal with
Customer Service
Quality
Value
From the moment we contacted Ecocute we were impressed with the way they dealt with us. All the staff from the men who worked on our solar panels to the office staff were very pleasant and extremely knowledgeable and efficient. I have no hesitation in recommending Ecocute. Thank you.
Customer in North Yorkshire Posted on 02/04/2019 , work completed 05/02/2019
Solar Panel installation
Customer Service
Quality
Value
Absolutely 100 % satisfied with every aspect of the installation from the initial contact to completion. Excellent service from the installers, friendly and efficient .I would not hesitate to recommend Ecocute to anyone.
Customer in Derbyshire Posted on 02/04/2019 , work completed 31/01/2019
Ecocute solar instalation
Customer Service
Quality
Value
5* people Did the job without delay and to a very high standard. Would definitely recommend to others. Enquiries were dealt with very quickly. The fitters, electrician and their office colleagues were very professional and friendly. Overall very professional patient people that went out of their way to help 5*+
Customer in Lincolnshire Posted on 28/03/2019 , work completed 26/03/2019
My review
Customer Service
Quality
Value
Prompt and professional.
Ivan, Cambridgeshire Posted on 16/02/2019 , work completed 16/02/2019
Fantastic job
Customer Service
Quality
Value
Well what a pleasurable experience to deal with this company. Firstly they were several thousand pounds cheaper than my nearest quote and I had a few. I had to re arrange the original date due to my builders not having completed the patio. I phoned them the evening before to re arrange and they couldn't have been more helpful. So today they turned up fitted the solar panels and by two pm I was generating electricity. I wouldn't hesitate to recommend this company and they fully deserve the five star rating I have given them.
Customer in Northamptonshire Posted on 14/02/2019 , work completed 14/02/2019
Excellent job.
Customer Service
Quality
Value
After requesting a quotation for Solar Panels, the company were very professional & efficient to explain all you need to know about PV Systems. Very reasonably priced. We decided to go ahead with the installation. All went as planned and the electrician and roofers very good. Would definitely recommend.
Julie, East Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
Pleasant and efficient
Customer Service
Quality
Value
Pleasant, helpful, prompt and efficient.
T F, Lancashire Posted on 08/01/2019 , work completed 08/01/2019
A pleasure to work with
Customer Service
Quality
Value
Having found myself with a solar inverter that didn't work and installed by a Company who are no longer trading, I was struggling to find a solution I eventually contacted Ecocute, and not only did they immediately identify the fault over the phone, they also arranged for a replacement inverter to be shipped from the manufacturer (under warranty). Installation was quick and efficient, by a couple of very personable lads, and the system is now up and running again. During the whole process, I was kept up to date with developments and would highly recommend Ecocute to anyone Bill Kenilworth
William Posted on 01/10/2018 , work completed 01/10/2018
Repair to Solar pv System
Customer Service
Quality
Value
Having fallen foul of a 'cowboy' company who, not only failed to identify and fix the fault on our system, but had sold us an unnecessary inverter; I would like to give the Ecocute team a big 'thank You' for sorting us out. It wasn't an easy fault to fix as it lay with the optimisers on the roof panels but Glyn and his team got there and we are now generating again after a 4 month break. I know who I shall go to if I ever have problems again. My next job now is to try to recover a significant mount of money from the original company who messed us about. Thanks again Ecocute, all your people were knowledgeable, helpful and polite.
Mary H Posted on 08/08/2018 , work completed 08/08/2018
Very dedicated company
Customer Service
Quality
Value
I commissioned Ecocute Ltd to carry out an annual maintenance review of my solar panels and battery storage systems. They found a fault which was difficult to rectify but Glyn stuck with it doggedly until a solution was found. Exceptional dedication. I can firmly recommend Ecocute to any homeowner with a PV solar system.
Johnat27 Posted on 28/11/2017 , work completed 28/11/2017
Solar panels
Customer Service
Quality
Value
I recently had solar fitted by Ecocute and I would just like to say how efficient and polite they were from start to finish. No pushy sales people they gave me advise and let me make my own mind up I would definitely recommend them.
Ellie Gant Posted on 30/10/2017 , work completed 30/10/2017