Ecocute Limited

Having had a nightmare of a time with a battery upgrade system from a company with absolutely atrocious customer service. I asked them to decommission the system. Requiring a new system I began ringing around for quotes. From my initial call and conversation with Connor at Ecocute, he just "Got It" and it felt right. He took a personal interest in wanting to put things right for us without being judgemental towards the previous company. He was patient, highly knowledgeable using layman's terms to explain certain functions and components, not pushy and had the same values and ethics as us. It truly felt like we had come back home. About 10 days later on the day of the installation, Cory and Harrison both arrived as planned. This duo truly know their stuff and are highly respectful and polite. They got on with the job and decommissioned the old system and installed the new system once again without being judgemental. After the installation, they walked me through each component ensuring I was confident of its functionality and requirement. Cory and Harrison only left when I was absolutely certain I was confident and well-versed in the use of the Tesla App which is so simple and intuitive. All in all, we don't have a single negative point on this company. It was a breath of fresh air to deal with people with the utmost integrity and golden principles and ethics, who under-promised and over-delivered. Thank you Ecocute.

I have been interested in having a Solar Panel System fitted for some some years but found the whole process of getting quates to surveys very tiring and very expensive. Then we came across Ecocute on the Internet and from that point the whole process could not have been easier and also a very reasonable price. Great team of fitters they were very pleasant, tidy did a great job. Would recommend.

From the first phone call everything went like clockwork. We were interested in solar panels. Connor and Robyn in the office were always available to answer my questions with a friendly, courteous and patient manner. The fitters arrived on time and got straight on with the job, they too were friendly and explained everything in layman's terms. The price was way cheaper than other quotes we've had so all in all a fantastic result. I would highly recommend Ecocute to anyone.

From the first phone call nothing was too much trouble, this was a new service to me and I had a few questions which were all answered in an understandable manner any lay man would understand. Over the years I have had lots of work undertaken. By far this company is the most professional from the office people to the very exceptional on site workers. All the expected paperwork is sent immediately and payment is taken on the job completion. I would and have highly recommended Ecocute to my friends which is a great trust to this companies reputation.

Ecocute certainly best in the solar world, great value for money, probably the cheapest and use quality branded equipments. The team especially Connor has a wealth of knowledge and explained very well! I put 100% faith in this company. The fitters were extraordinary professional and thoroughly explained everything. I couldn’t be more happier with Ecocute and highly recommend! I be sure passing their details around!

We commissioned Eco-cute to supply and fit an Alpha ESS battery system to our existing solar panel installation. The electrician (Corey) and his assistant (Harrison?) arrived at the agreed time, despite some atrocious weather, and got to work immediately. They were both polite and highly professional. The job was finished in good time with a helpful demonstration of the working system and a careful explanation of its operating principles. As far as I can judge at this early stage, everything is working as expected and the comms link to my laptop and mobile phone have been fully installed. The workspace was left very neat and tidy and as a great favour, above and beyond the call of duty, the boys removed the very heavy lead crystal batteries from our garage roof-space down to the garage floor where they can be handled much more easily. I can recommend these young men very highly and am delighted with Eco-cute in general. Connor, the member of staff who dealt with my order and handled my inquiries over the phone, was also very helpful and obliging. Well done Eco-cute! As far as I can see, you can't go wrong with these guys.

Certainly one of the best companies that weve ever used. I was a bit unsure to begin with because they were quite a bit cheaper than others who quoted. However, i now suspect that the reason for this is that they are highly efficient and get it right first time. Connor was excellent to deal with and never put us under pressure to buy. He answered all our questions and recommended the most cost effective system for us - rather than the most expensive. The electricians Corey and Harrison were polite and careful when working in the house and talked us through installing and using the monitoring app, which is great. I can't recommend this company highly enough. The fact they are solid 5 stars speaks volumes. Why can't our utility companies be run the same way?

I've been impressed from start to finish of our solar panel and battery storage system installation. The whole team at Ecocute has been fantastic: first communications with Connor when I was getting quotes, ongoing updates from Robyn from the point of booking confirmation, and installation and full explanation of how the system works by Corey and Harrison today. I've already received all of the relevant paperwork and the experience so far has left me in no doubt that if I have any queries or concerns I'll continue to receive the same high level of friendly service. The volume of excellent reviews for Ecocute is truly well-deserved.

The work carried out by the staff at Ecocute was exceptional! Due to extending my property and my fusebox now been in the centre of my house i was worried about cabling running through the house. I needn't have been worried, Corey was great not a cable in sight! He kept everything clean and tidy! The roofer was great too. The office staff were really helpful and ever so professional they weren't pushy sales people like ive had to deal with by other solar companies. All round a great company that i would definitely recommend.

Very good experience with the installation being done exactly as planned on the agreed date at the agreed time and with very little disruption to our day. The installation team were very efficient, professional and tidy!

The fitter came, and it was a lot more work than he thought, it wasn’t a problem for him. I was having a second PW2 along with a new Tesla back up gateway fitted on the outside of the house. Job done over 2 days, and works perfectly. Thank you Guys.

EcoCute were the cheapest quote, which isn’t always the best service, but the fitting was booked in promptly and when the electrician and fitter turned up, work was completed in a day. Everything seems good so far and all necessary certification paperwork to allow me to apply for SEG was provided very quickly.

The plan for the day was helpfully explained beforehand. The fitters arrived on time and set to work immediately with no fuss. The system works perfectly and I've had advice on feeding back the excess to the grid. I recommend Ecocute, Corey, Scott and Robyn.

After nine months of living with our new systems we're glad that we choose to go with Ecocute. They gave us a very competitive price, the installation was competently and efficiently carried out and the after sales service has been excellent. When it comes to installations, I suppose every job is slightly diffferent - so it was reassuring to see the experience and attitude that the installers brought to the job - and how they didn't cut corners in order to get things right. For example, we live in an old house (1830s) and so they went to a lot of trouble to keep the cabling unobtrusive. Like a lot of people, we'd had not had any prior experience of solar panels, inverters and batteries and so we have had a few queries once the installation was done. I've been particularly impressed with the service we've had from Connor and Robyn at the office. They're always prompt, knowledgable and friendly. I've happily recommended Ecocute to people and it goes without saying that if we ever wanted to extend/upgrade our system, we'd go back to them.

Every person that I have dealt with in this company has been helpful and knowledgeable. They answer all queries with great patience and knowledge. Their work is excellent and the fitters have great knowledge and happy to explain what they are doing. I hardly ever recommend a company to anyone but I am so impressed by this company that I have recommended them to lots of people. They do not employ sales people so no pressure to buy but their prices are far lower than competitors because of this. Always consider them if you want solar panels or a battery or both.

After finding these guys online and reading the reviews I made contact for a quote. My preference is to do things via email which Connor was happy to do, very quickly establishing my requirements and providing a quote. I found them to be very straightforward and transparent - no sales patter or pushy practices. I was delighted to find they did not need scaffold for my install, something that meant not only less cost but lots less inconvenience. The install was arranged for only a few weeks away and they actually installed earlier to avoid forecast high winds. The panels were installed whilst we were on holiday in a matter of hours and the engineer then came a few days later to install the Powerwall and Gateway etc - all went perfectly with a really neat job. The engineer did not stop and nothing was too much trouble, left everywhere tidy and handed everything over to me. It was all well managed from start to finish, no stress and no worry - everything went to plan. Highly recommend.

I cannot speak highly enough of this company. Clear and concise emails, constant communication prior to the installation and always happy to answer your calls. They even arranged the scaffolding for me. Their price significantly undercut a competitor which my father in law had gone with, to the point I reinvested the savings into a larger capacity battery. On installation day, the electricians were first on the scene, busily working away. Very polite and hardworking. The roofers had not yet arrived. I needed to briefly leave my house for an hour and a half. I came back and the PV panels were up and the roofers packing up. I was astonished how quick the process was. The after sales care team were excellent. A year later I contacted them asking a question regarding my battery storage. Ecocute answered all my questions without hesitation. I would recommend this company to anyone thinking about PV and battery storage.

Ecocute were amazing to deal with from the initial consultation through to the installation and commissioning, Connor was my direct contact and was always eager to help with all my questions, quote amendments, managing my whole project with advice and guidance to ensure the complete solution matched all my requirements. Installation day came around, the electrician and roofing specialist all arrived on the dot to the times given. My 14 panels were fitted before lunch, with the Tesla powerwall well underway, the whole system panels, invertor, powerwall, gateway and earthing rod all completed before 3:30. The work completed by both tradesmen was impeccable, neat and cleaned up any mess created, Cory the electrician went beyond to ensure all cabling was hidden or where this could not be achieved, perfectly installed conduit was used. I cannot fault any of the services given to me by Ecocute, and not only that they were also one of the cheapest quotes I received for Tesla and solar installations. Thank you Ecocute

What can I say about this company they are 100% the best out there . No fancy promises just good honest service from start to finish. Their price may not be the cheapest but when you are investing this sort of money you need to know that it’s the best . And I can honestly say that every thing they said they would do and supply they did . Conner in the office was my first contact and again nothing but praise for this man upfront and on the ball a credit to this company . The fitters were all excellent very tidy and cleaned up after they had finished not that that made that much mess . Overall would highly recommend this company to anyone that’s thinking getting solar look no further these guys are the best.

Finding Solar Installers online is very easy....there are so many companies offering services online and the search quickly becomes a minefield resulting in disappointing quotes and unseen and unrealistic costs. The reviews of Ecocute Ltd seemed a little too good to be true, but proved to be every bit as good as hoped for. The company know their business well and provided all the guidance and a competitive package to meet and exceed expectations. Choosing a Trusted Trader brings peace of mind if the reviews are real, honest and accurate and I was delighted to find that from initial consultation to completion of the installation, every aspect of the process did exactly that! The work was carried out in a thoroughly professional manner on the date they promised (despite inclement weather!) and to a high standard. Not knowing what to expect or even if you have chosen the right system for your budget or needs would be high on the customer's priority list if making an outlay which should provide a long term solution to one's energy needs and whether or not the system will be reliable and cost effective, but the package was budgeted and tailored to be precisely that. The workmanship & integrity of Ecocute have given me every confidence this was the best solution I could have chosen for my energy needs.

I’ve just had an installation done for a battery. The price I was quoted is the price I have just paid by credit card, no extras and they have not cut any corners. The reason I mention this is that I thought the price was too good to be true, I have got myself a bargain. The guys were here early, and gave me all the options straight away, and whilst I asked for a different fitting location they just got on with it! So, great price, early arrival and they cleaned up after they’d finished. I dealt with Connor in the office who was nice and friendly; he knew his stuff! I am an awkward customer, these guys were the absolute business, and had a fantastic work ethic. A company I now trust and will recommend to family and friends.

Having a bad experience with a different solar panel company it was a breath of fresh air dealing with ecocute. They wasn't pushy like other companies they where honest and recommended the right system for my usage. They delt with everything including scaffolding which wasn't costly. I'd say they offer a far price and the fitting team are fantastic and have done a neat great job. Both Robyn and Connor who delt with my enquiries and my order where amazing lovely customer service very helpful always available. I'd say over all probably the best solar installers within the UK I'd highly recommend them to anyone.

We Have had a bad experience with a solar panel company. we did a Google search and found this company and what can I say this company stands out 100% The quality of work was outstanding. They came on time very reliable outstanding work would recommend to anyone.

After getting several quotations for solar panels, I decided to go with Ecocute as they were the most competitively priced and efficient on my initial dealings. The team arranged the scaffolding (again at a competitive price), turned up when they said they would and left a neatly fitted system. The whole process from start to finish has been efficient and smooth. A very approachable and easy company to work with.

What can i say, Fantastic service and Price, saw many companies, and prices where all £8000+ for 4 panel system although advertised cheeper, Ecocute fitted a 10 panel system in as little as 5 hrs, and I am up and running, very tidy installation, I would not recommend looking elswhere without speaking to them first, I am just a home owner in lincolnshire