Ecocute Limited

As soon as Ecocute offered to fit the mains/solar battery isolation switch that enabled us to use the energy stored in the battery if we experience a power cut, it was a "no brainier". Booked it last week and fitted yesterday. Very neat and tidy job once again from Ecocute and delighted with the workmanship and quality of the gear used. The electrician is meticulous and this should give confidence to anyone looking for solar. Since having solar fitted last year we have already saved just under £1k in electricity costs thanks to ecocute.

We had an amazing experience working with Ecocute on the installation of our solar panel and battery storage system. Getting a quote from them was so easy, I did not even need to leave my desk. I inquired online and had a phone call from them within the hour to discuss the installation. They were able to give me details of the installation remotely and even came up with better solutions than companies that had come to quote us in person. I had done a little bit of shopping around before I got in touch with Ecocute and they came in with by far the best price. From getting the initial quote to the installation day was only three weeks and that was me delaying the installation, they could have come sooner if we had been able to. On the day of installation the team were done in around 4 hours, they turned up on time and were very easy to work with on the day. They also sorted all the paperwork out and even set us up on the AlphaESS app so that we can easily monitor PV levels and use the panels as effectively as possible. Anyone who is thinking about solar and storage should definitely have Ecocute as a first port of call, we couldn't recommend them highly enough.

Getting a quote, booking in for the installation itself and the level of support and service in the run up to the fit-out was amazing. Timely comms, professional handling of questions, friendly service, and always able to talk to the same set of people rather than being passed around a call centre. The installation took less than a day, 8am to 3pm including the panels, the battery and all the electrical work (which was non-trivial given the placement of the circuit breakers in the house). Follow-up support, getting the right documentation for the setup etc... has also been good - proactive updates from ecocute with clearly set expectations. Really very happy with every aspect of this work.

My experience of Ecocute from the initial query has been very good. I spoke with Connor, who was very knowledgeable and not at all pushy. He gave clear information and was helpful even making suggestions which would give us a cheaper option than my initial thoughts. I got a number of quotes including one from Ecocute, and chose to use Ecocute. I have selected a 10kWh Battery, which would be installed first and at a later date - when I have had my roof renewed - a 3.2kWh solar PV array installed on my roof. I have had a number of email and telephone conversations following the first contact, and all of my questions have been answered respectfully and clearly. Allowing me to make an informed choice of what will be the best system for me. The battery was installed yesterday by Corey, who arrived early, and was very professional throughout the install. Discussing with us where best to locate the Battery. The job - which is of a high standard - was completed by 1pm, including Corey handing over the installation and showing us how to use the App. I look forward to tge installation of my Solar PV system. And would highly recommend Ecocute.

I’ve had a list of energy saving ideas to do prior to retirement. Looking for the best traders and craftsmen, I joined Which. Through them, I found Ecocute. Every aspect of dealing with them his been easy, informative, and utterly reliable. Their estimate was the only one I asked for because for me, service and quality come before price. The installation of the panels was both quick and exceedingly net. I opted for their pigeon proofing so unlike many neighbours, my roof hasn’t become a nesting site. Once I saw the generating capacity of the panels, I wanted a battery. The same electrician fitted a 10 KWH battery, and since then, we’ve been self sufficient in electricity, and through heating water electrically, our gas bill has come down too. Ecocute kept every appointment, were courteous and helpful, and never tried to sell. They just helped us buy.

Entirely satisfied with first class service throughout. Same day response from online enquiry. All questions answered promptly, emails and phone calls to Connor answered same day, usually within the hour. They accommodated changes to installation dates more than once for us due to delays in our roof being re-tiled. Electricians arrived for prompt start, neat install making best use of a small space inside that we created rather than installing outside. Only small deposit required and balance paid by card on completion of install. All the staff at Ecocute, the electricians and solar panel fitters have been polite, friendly and professional.

Had solar panels and battery installed today. Job carried out well and efficiently by the Ecocute team who were a pleasure to have around. From first contacting Connor at Ecocute, to today’s installation, they have been an excellent company to do business with, very approachable and efficient. Price for the install was competitive and we now have free electricity powering the house and charging the battery! All in all, I can thoroughly recommend Ecocute to anyone thinking of installing solar panels.

From initial contact to completion, Ecocute have been nothing short of fantastic! No hard selling, everyone i spoke to within the office had a wealth of information to help me get the right system and educated me to get the most out of my system. I was kept up to date through out the whole process, it amazed me how seamless and efficient the whole process was. The pricing was really competitive and the equipment used was high quality. The workmanship of the installers was second to non, they went out of there way to make everything really neat and tidy, they even got the hover out! I would not hesitate to recommend!

Although there was a long wait before new batteries came back into stock Ecocute honoured the original quoted price. When they received new stock they promptly contacted me to arrange fitting. As with the solar panels 2 years previously fitting was swift and efficient. I can now say 3 months into using battery storage it will prove to be a great investment. Thanks once again Ecocute for great service and being honourable.

Phoned Connor on the off chance they had any alpha ESS batteries in stock, after my current supplier left me dangling for 3 to 4 months. He was confident and showed me photos of the batteries in stock in his Warehouse. Didn’t ask for any upfront money until the battery was installed, which was reassuring, everything he discussed was bang on time and installation went exactly how they said. Will not hesitate in recommending and look forward to my solar panels when the roof is changed.

I emailed Ecocute for a quote for panels on a single-storey roof and they responded same day. They took details and discussed, studied house from satellite image, and quoted later that day. I waited for a quote from another co. then accepted Ecocute's on 7 March. The solar panels were installed over two half days on 22 and 23 March. All the staff were true professionals: office, electrician and roofer. All docs and communications were clear and helpful. Installation staff were on time and work was to a high standard. On completion, user information was explained clearly. The solar monitoring app on my phone was displaying kWh's generated, etc. very soon after installation, and all the kit continues to work well. Amazingly short timescale from first contact to done and dusted, and virtually no stress for us. Well done Ecocute and many thanks to all your staff!

100% satisfied with every aspect of the work carried out by Ecoute Limited: I used the Which? Trusted Traders to find a recommended supplier/installer of my Solar Panels (5.18kw) and battery storage (10kw), Ecocute were first to respond and gave me instant confidence. All of the communication - emails, telephone and verbal - were excellent. Connor was my contact and handled every stage of the process perfectly. Corey was in charge of the on-site installation from start to finish - with attention to detail first-class. Extremely pleased with Ecocute throughout. Most highly recommended.

Right from the start we were kept informed from Connor of all the options available to us and what it entailed. All our questions were answered swiftly and thoroughly. They were very accommodating on the date that suited us. The scaffolding firm came Saturday morning so everything was ready for Monday. Electrician was here on time and did a great job keeping us informed about all the work he was going to be doing and kept everything neat and tidy. The panels are up and working great. We could not speak highly enough about all the team. Thanks again.

Eco-cute fitted a 12 panel solar PV system on the 20 February 2023 No hard sell. Straight forward advice. Solar Panals fitting booked with a small booking fee £195, rather than a hefty deposit asked by other solar firms. Fitting was completed in half a day. The team were friendly and courteous. The solar inverter was positioned where I asked near our boiler in the utility room. Over the last 3 weeks the system has performed very well. I would definitely recommend Eco-cute as a trustworthy professional Solar fitting company.

Eco-cute fitted a 14 panel PV system with battery. I spoke to 5 companies and was impressed by Eco-cutes helpfulness and the advice I was given. The survey was quick and reflected my needs just as described. The report I received was clear, comprehensive and helpful in making my decisions, it explained likely energy production, projected savings and payback date. On the day of the fitting the electrical engineer was on site early and at work straight away. He was polite, friendly and respectful. He explained what he would be doing and discussed appropriate siting for the invertor and battery. His work was neat, tidy and when he finished he explained the set up and organised the account for my app to track usage. I had an email from the office with all log on details before he left. The guys that fitted the panels were equally courteous and respectful. They got on with their work, were neat and tidy, removing any leftover wires and packaging, they left my garden as they had never been there. All the lads were very personable and professional. I did have a small issue with my upstairs lights not working that evening but again I can't fault them. Without debate, they sorted the wiring that had been loosened within 4 hours of my reporting it. I have been very impressed by Eco-cute, competent and professional. I'm already saving up for another battery and iboost for my hot water tank to be fitted by them. Thank you to the whole team for making this such an easy project to complete.

Exceptional quality service and value in every way the work the lads did and their attitude to their work is of the highest standard a credit to Ecocute I would certainly recommend them to keep up the good work.

Ecocute installed our system 2 weeks ago and we are very pleased with it. Jack (electrician) and Liam (roofer) did a great job installing it in less than a day and apart from the roof panels everything is out of sight and the App is great for monitoring the output of the system. Ecocute was the best in delivering a professional quote and outshone the other quotes I struggled to get Ecocute where not pushy and gave good advice, especially about the Immersion heater booster which is saving us money every day and as advised we are living with the system for a while before deciding on a battery. So thank you Ecocute for a job well done.

Great company and people to deal with right from the start, friendly, accurate, informative, and courteous. The engineers arrived on time, were well-mannered, worked hard and to exceptional standards. Fully explaining and showing us the panels in operation, what to expect from them, and answered all our queries and questions. Their work ethic cannot be faulted, taking footwear off before entering premises, and thoroughly cleaning up afterwards. We cannot recommend them highly enough.

Did exactly what they said they’d do on the date and time stated, tidy ,polite, professional service by all concerned have no problem to recommend thank you

It has been a pleasure dealing with Ecocute. They reply quickly to phone calls and e-mails. Efficient and friendly. They say what they'll do and do what they say. Fuss free and and all working well.

Just had my PV system installed by Ecocute today! I’ve not experienced a service as good as this before. Right from the start for a quote, I had a great discussion with Connor, who took me through my options for the house with expected yield from a system. One thing I will say at this point, there was no pressure and no hard selling like other companies. The quote I received was extremely good value for money and I booked in my install! Everything has been installed to a very high standard and I couldn’t be happier with the install team, especially the roofers who grafted with my tricky roof tiles. They were conscientious to our home at all times. I’ve recommended Ecocute to many friends and colleagues and I highly recommend to the readers of this review, that Ecocute are the company to use for your solar needs! I will be back when I’ve saved up for battery storage!

I understand that the solar industry is very busy at the moment, but of the four companies I invited to quote. Ecocute were the first to respond and came back with a comprehensive quote. The three guys arrived promptly and carried out a thorough installation. They're a local company so I'm pleased to give them my business. Thank-you Ecocute

I called Ecocute which was third on my list of companies to call that morning and got a swift response, I discussed with Connor what my requirements were and he came back with a quote the same day. The quote included all elements of the fitting position of the panels and prices for the panels, we decided to leave a battery option till a later date. The fitters came and fitted the system in three and a half hours, the panels and the electrical wiring together with the inverter are fitted to an exceptional standard, my wife and I are delighted with the work and the Solis app. Batley West Yorkshire.

We had a solar system fitted in Aug 21 which has delivered as promised and when you learn to live with the system the savings are brilliant at current prices So I took the plunge and phoned Connor and with his help and advice a battery system has been installed and is working from day 1 If you're dithering about solar because of the bad reviews talk to the ecocute team and get your bottom off the fence these folks know their stuff and are proper Yorkshire no fuss no hype just good old honesty a rare commodity these days.

We had been looking into getting solar panels for a while. We began researching it and the companies a few years ago. Ecocute were clearly the most competent, trustworthy and competitive company locally in West Yorkshire. When it came around to pushing the button on the installation the company were still the best locally. Communication has always been excellent and they have always been able to answer my questions well. There are no pushy sales tactics, just honest and detailed quotes and advice. Installation happened when it was meant to happen and was done within the day. The quality of installation is very high and all paperwork is taken care of by Ecocute. We now look forward to running most of our energy needs from the sun!