Really efficient and helpful
We had 3 quotes for installing Solar Panels, we decided on Ecocute as they explained everything about the installation, telling us how long it would take and what we could expect from Solar. No negatives to report only positives. Panels arrived and were installed on our roof one morning and the electrician connected everything and was finished by mid-afternoon. My husband is in the building trade and was impressed by the electrician's work. I would recommend this company anytime. There after-sale service is excellent as well.
Christine in Warwickshire
Posted on 11/10/2021
, work completed 29/06/2021
Recommended
Solar without the fuss
Professional, knowledgeable, helpful and efficient are just a few words that don’t adequately describe the team at Ecocute. I cannot praise them enough for the service they give, from quotation to installation they make the process straightforward and explain everything in detail so there are no surprises waiting to jump out at you. Connor was very patient in answering the many questions I had about the PV panels and battery storage and left me in no doubt about what to expect. When it came to the installation Scott the roofer and Corey the electrician were a wonder to behold, they never stopped from the moment they arrived and had everything installed and running in just over a day, both are a real credit to Ecocute. For excellent service and value, I cannot recommend them highly enough.
Stefan in South Yorkshire
Posted on 11/10/2021
, work completed 29/09/2021
Recommended
Excellent solar panel installation.
I was wanting to get solar panels fitted to help reduce bills and charge my EV. Ecocute were recommended by other users of an EV group on Facebook, so I contacted them. They were great, no pressure, explained everything, and the estimates for usage and generation they emailed me were thorough but easy to understand. The workmen were polite, efficient and got the job done within a day. We had solar panels, inverter and the appropriate electrical work done. The process was simple and Connor, our contact, couldn't have been more helpful. I'd definitely recommend them to anyone looking for solar panels.
Judy in Nottinghamshire
Posted on 07/10/2021
, work completed 07/10/2021
Recommended
Not so cute
After the installation, I noticed that a coil of Earth wire (circa £30) was missing from my loft. I spoke to the employee asking if he might have taken it by mistake which he denied. Ecocute have twice said that they will replace the coil. During the installation the worker pointed out that neither the gas meter or the central heating pipes were earthed so he would not be able to "sign it off". My meters had been replaced recently, the earth wire was there dangling but not attached so a 5 minute job. Research revealed that because the gas pipes were not "extraneous conductors" , earthing wasn't necessary, later agreed by the worker. Also concerned that the clips holding the panels are displacing the roof tiles (by quite a gap) Ecocute say this is normal. Several roofers have since confirmed my fears and say that the brackets are too larege. One roofer spotted a tile broken during installation. I felt it my duty to inform Ecocute of my experiences but they didn't take them seriously. I have to say that I don't think the worker was touting for unnecessary work or that he stole the coil. Ecocutes response was to threaten to "de -install" my system. The system also came with "Rowan Rewards. Rowan Energy pay 10p per KWH for 5 (10) years. This was ok for about 3 months but then it stopped paying. I suspect this is a scam, it all sounds too good to be true, something to do with selling energy certificates tied in with cryptocurrency.
Customer in North East Lincolnshire
Posted on 07/10/2021
, work completed 24/05/2021
Excellent service, quality installation by friendly and professional team, all at an incredible price.
From the moment I contacted Ecocute, the level of service, and the friendly helpful and professional staff, have been fantastic. Even now, when the installation has been completed and paid for, the staff are more than happy to answer every question I have - even about related subjects such as crypto-mining, where they have given me invaluable advice and guidance. The installation team were also excellent and did a very tidy, quality and professional job. They too were more than happy to help me with any questions I had about the installed equipment, and the related app used for monitoring the electricity generation, for example. Although this is not the only consideration, it's still important to mention that the price of the system and its installation cannot be matched anywhere, and it's not even close. I would highly recommend this company in every way, to anybody considering having solar panels installed - in fact, I already have.
Customer in Lancashire
Posted on 23/09/2021
, work completed 22/09/2021
Recommended
Excellent
Contacted Ecocute for our solar panels and had nothing but excellent service and support from start to finish. After talking to them and placing an order it seemed that the installation would not be able to go ahead due to the property access and not being able to have scaffolding. After speaking to them they were able to offer an alternative installation method, which was cheaper, and an alternative date was set. The team arrived on site and were all highly professional. The panels were expertly installed in the morning, whilst the electrician commenced the work for the battery system. The whole installation took 2 days in total and looks great. The whole system is connected to my internet so I can control and monitor the system from anywhere. I can already see the savings and have ordered extra batteries.
Customer in West Midlands
Posted on 14/09/2021
, work completed 27/08/2021
Recommended
Very professional! Couldn't ask for more!
We requested quotations from three companies and ultimately selected Ecocute to install solar panels, inverter and battery for our home. From the first conversation with the office to the very end, each member of the team was professional, courteous and efficient. We had many questions about the system, the phone app, the bird-proofing....and other areas, and Connor (in the office) had endless patience for our calls. No pressure, just quality work. Highly recommended!
Customer in North Yorkshire
Posted on 31/08/2021
, work completed 17/08/2021
Recommended
A very satisfied customer
How can I add to all these reviews! From Connor in the office through to Corey the installation electrician I received first class advice and service. Everything was explained clearly and the installation was straight forward and done very professionally. I have no hesitation in recommending this company and their products.
Clive in Darwen
Posted on 20/07/2021
, work completed 24/06/2021
Recommended
Excellent customer service and after-care
A special thank you to Connor, Glynn, Corey and the team including ‘Rory’ the electrician, for going the extra mile and some today 22-06-21 for resolving a problem by rectify a small electrical problem which took him 20min to sort out, I had my solar panels installed by Ecocute in 2019 and they have been amazing Best decision ever. There service and professionalism is 2nd to none, I would not hesitate in recommending this company to anybody wanting anything to do with Solar 😀
Customer in Derby
Posted on 22/06/2021
, work completed 22/06/2021
Recommended
Excellent service across the whole team
I'm not normally one for writing glowing reviews, but I have to say that the service from Connor, Glynn, Corey and the whole team has just been exceptional. I spoke to and had quotes from a few companies, asked to see some of their installations and was generally suspicious. I had tried to find a company local to me in Wirral and they did not seem to exist. When I spoke to EcoCute, I had a quote within an hour or two, they showed me how they would look on my house, explained the technical aspects of the installation and sent me loads of example pictures of their work. I did have one quote from someone cheaper, but their work was hideous. 'As the crow flies' wiring that I would have been embarrassed to have done myself. Install was all quick and efficient, the team on site were determined to do a brilliant job and keep us in the loop about what was happening, and best of all, today I'm going to hit 30kW generated. I can't recommend them highly enough.
Johnny in Merseyside
Posted on 04/06/2021
, work completed 03/06/2021
Recommended
Very professional excellent company
We had 14 solar panels fitted after much consideration. Glynn and Connor at Ecocute were thoroughly professional, knowledgeable and efficient from start to finish. The workmen who installed were punctual, tidy, polite and respectful. I would not hesitate to recommend Ecocute for solar installation. 10/10 from me. We just need some sun now!
Claire in West Yorkshire
Posted on 17/05/2021
, work completed 14/05/2021
Recommended
Fantastic 1st class service
Literally from start to finish I cannot praise this company enough. No sales pitch just gave you details, price and left it with you to decide. Great staff fantastic job well done all .
Jason in East Riding of Yorkshire
Posted on 06/05/2021
, work completed 26/03/2021
Recommended
Solar PV Installation
Would highly recommend if your looking for a solar install. From the quote to the installation have been great service. Very neat and tidy with a professional team. Work carried out to a high standard with good quality products. Wil definitely use them again for battery storage system. Really happy customer.
Richard in Leicestershire
Posted on 05/05/2021
, work completed 05/05/2021
Recommended
Great service from start to finish
I have been looking to install solar for sometime and I found Eco-cute on Facebook. I would highly recommend them. There were no Pushy salesmen and the staff were very helpful and knowledgeable both. The cost was very reasonable and on the install day Scott and Cory arrived first thing and were very quick and thorough with their install. The installation was very neat and I am very pleased with the install. Within the hour that it was completed I received logins for the cloud based services which were the Solis Inverter and Rowan Smartminer. I would definitely use them again, maybe for a battery next time. Well done Eco-cute. Excellent service.
Steve in Staffordshire
Posted on 04/05/2021
, work completed 30/04/2021
Recommended
Brilliant and efficient work
Extremely pleased with the work Ecocute had carried out, arrived between the times they said they would, started immediately, completed the work at the time they claimed it would be complete too! No messing about! Ecoute handled all the admin too so there was very little for me to do other than open the door!
Amir in West Midlands
Posted on 28/04/2021
, work completed 20/04/2021
Recommended
Thankyou for your wonderful service.
I would just like to send a thank you to all at ecocute. We moved into a property only a short number of months ago which already had solar panels installed. Having never had them before they are a bit of a black art to us. We have endured a high pitched noise for the last couple of weeks . I tried to contact the engineer that installed the panels but he has gone out of business. I was then led to your website via google and I am so glad i called you. Within 2 hours the issue has been fixed. After speaking to a lady on the phone then speaking to technical, he walked me through resetting the alarm that had been causing the noise. We now have peace and quiet in our house again and it didn’t cost us a penny. Thank you for your wonderful service.
Customer in West Yorkshire
Posted on 27/04/2021
, work completed 26/04/2021
Recommended
Professional Service
The team at EcoCute were professional from the first telephone call assisting us to decide if solar was the right choice, from the e-mail and text communication to keep us updated on the service they were going to provide and then finally when the guys came to install 15 solar panels and an inverter. They arrived when they said they would, were friendly, respectful made no mess and explained how everything worked. There were no hidden costs and they did not try to up sell at any time. As soon as they had finished we were up and running and then they sent really clear instructions of how to use the APP and we got a call to check everything had gone well
Customer in Cheshire West and Chester
Posted on 24/04/2021
, work completed 23/04/2021
Recommended
Very pleased
From the first contact with Ecocute to the finished installation it has been a pleasure. Quality equipment. Expertly fitted and all done in an efficient manner by Corrie and his team.
Customer in Lincolnshire
Posted on 19/04/2021
, work completed 16/03/2021
Recommended
Solar panels
Found this company on the web back in 2020 . They had a offer on for solar and battery storage, spoke to Connor about the deal and he explained that i did not need a battery because we are running a hot tub and that would use our surplus energy. Found this company very knowledgable so decided to use them April 21. His team came and over 2 days did a fantastic job of installing our solar plus rowan miner. System up and running fantastic, definitely recommend this company for solar work, excellent price, thank you Ecocute for our installation, Colin and Jill Newell
Customer in Lincolnshire
Posted on 08/04/2021
, work completed 07/04/2021
Recommended
Straight talking-great service
I enthusiastically recommend Ecocute. The price was miles better than other quotes we had and when the panel installer came he spotted a cracked roof tile before starting and swapped it with some spares I’d left out. Ecocute clearly have a lot of technical knowledge & experience and are willing to talk with you to explain the reasons for various different options without any hard sell. I come from an engineering background but I knew little about solar and was sceptical. Some other firms we contacted had salesmen but could not really answer some of my questions. 18 months later and it's still working great, I’ve looked at other installations since and I would say that ours is well specified and done to a high standard. I never really do online reviews but they took the time to talk me through some queries I had recently and so I think they deserve a special mention. Very happy.
Customer in Merseyside
Posted on 31/03/2021
, work completed 07/10/2019
Recommended
Excellent value-for-money and great service
We came across Ecocute after doing an online search. We got a few quotes from different companies and read their reviews. From the outset we were very impressed with Ecocute. We wanted the more efficient solar panels and were surprised and delighted by the price quoted, as well as the speed of their response. It's great to see how relatively cheap it has become for a high quality installation. From the outset we were impressed with the speed and friendliness of the customer service (with no sales pitch). It's such a delight to deal with a firm that is reliable and delivers on it's promises. The installation team turned up on time and were finished by 1pm. They were quick, professional and did a high quality job. A big thank you to Connor and Glyn. They answered all my questions and their genuine enthusiasm for what they do shone through. I'd recommend Ecocute without hesitation.
Lisa in West Yorkshire
Posted on 26/03/2021
, work completed 25/03/2021
Recommended
Everything Done as I was Told it Would be
Had solar panel package installed with iboost for hot water tank after a few quotes and discussions with companies. This was by far the best price and any queries were answered either by phone or email quickly and clearly. No pressure at any point so I went ahead and all work was carried out and completed within the time period specified - arrived not long after 8am and all work completed and cleaned up by midday. Everyone I dealt with at the company was friendly, polite and helpful. Recommended.
Customer in Nottinghamshire
Posted on 19/03/2021
, work completed 17/03/2021
Recommended
Excellent service and installation of Solar System
Thank you to Connor and Gynn and their team of installers for their excellent service. Quick and easy to obtain a quotation and no pushy sales people. Both Connor and Glynn were happy to answer any questions I had and sold me a system that was best suited for my home. Friendly installation team arrived on time and asked me where I would like some of the equipment positioned. Very neat and tidy work. After everything was done the system was explained to me. I will recommend them to anyone who is looking to install a solar system.
Colin in Warwickshire
Posted on 18/03/2021
, work completed 16/03/2021
Recommended
Brilliant service and great team of guys.
I looked at a lot of companies and decide in these guys because of which. That was the best thing I could have done. Conner in the office explained everything to me and gave me a great price. The team of fitters arrived when they said they would. Corrie did a brilliant job. Very neat and tidy. After everything was done he explained the system. I will recommend them to anyone who wants the best service.
Cornelius in North Yorkshire
Posted on 12/03/2021
, work completed 12/03/2021
Recommended
Painless!
We recently moved house into our “forever home” and wanted to install solar PV to reduce our carbon footprint and assist with the monthly services bills. Having looked at Trusted Traders we contacted Ecocute Ltd for a quote for a system with battery storage. The process of getting a quote was simple, a phone call allowed the company to look up the property on line, discuss and plan the number, type and placement of the panels and the battery. All paperwork was sorted by the company. A time and date was agreed, the price was very affordable. The roofers turned up precisely on time. Their work was of high quality and we felt that all involved went “above and beyond”. The electrical installation was neat and professional. The information and support from the company was excellent. We would have no hesitation in recommending any of the individual tradesmen on their own merit. The whole package was excellent.
Customer in West Yorkshire
Posted on 21/01/2021
, work completed 12/01/2021
Recommended