Ecowise Renewables Limited

My PV meter appeared to be displaying erratic data. A phone call to Ecowise Renewables led to a next-day visit by Malcolm. He was friendly, diligent and proactive in seeking the source of the problem. A new meter was eventually called for which was subsequently replaced by his engineer, who was efficient and very pleasant. I was very impressed with the overall quality of the service, and would not hesitate to recommend Ecowise to others.

We had 15 Vertex S solar panels, two Growatt 6.5KWh batteries and one Growatt Inverter fitted (plus all the control electronics) and have been very happy with the work that was carried out in two days and the solar panel and battery performance in the month since the installation. A few minor niggles: 1/ I would advise that a minimum amount of roof tile disruption is carried out; better to route wires around the barge boards than try and hide them under tiles which may then need further roofing work. 2/ The Growatt monitor app talks to a server in China and it's response time is painfully slow - so that putting a kettle on, for example, does not show up as a kWh load for a few minutes. 3/ The Chinese Growatt server can go down and lose your house's performance data for a day or two.

Ecowise took time to visit us before quoting, unlike several others companies which worked off satellite maps. They explained clearly the work that would be required and also put us in touch with other customers so we could get feedback from them. The work was done in the timeframes agreed. They modified the installation slightly on the day to best suit our house, explaining what they proposed and why. The installation was smooth, the explanation of the app was good and the site was left almost as they found it. The installation team was friendly and efficient and were happy to explain what they were doing at key points when we asked. Finally, the system has operated perfectly in the six weeks or so since it was installed.

A very prompt and efficient service. Great advice before placing the order for Solar panels and a battery system. Very professional installation, neat and tidy work. Everything was completed on time and as I was informed it would be. I have also had a number of calls with since the installation was completed and they have always been happy to help I am very happy with the results and I would highly recommend Ecowise Renewables

We chose Ecowise for a number of reasons, which reviews, accreditation and professionalism. We wanted a local company to easily sort out problems should they occur (there were none). Quote from Lee Reynolds on Tuesday was reasonable and decided to go ahead, on reflection this was a good move because they were one hundred percent good to their word. Scaffolding went up the following bank holiday! Work started on Tuesday 8am and by 3pm they had more or less finished and scaffolding down on Wednesday. Every concern about wiring routing was addressed and apart from looking at the roof or in the under-stairs cupboard, there are no visible signs of the installation, brilliant! To be fair the house layout helped, but they put a lot of work in as well, confirming I'd chosen the right company. Communication before, during and after the job was very good. Since installation we have fed about 420 kWh back to the grid (which we are now getting paid for) and have consumed virtually nothing from the grid over 1.5 months. We used to worry about the children leaving devices on, running around turning everything off the moment it wasn't needed. Now we don’t worry. Do more washing / dishwasher loads, using a lot less gas into the bargain as well by heating water through other means. Only regret is not doing it sooner.

We wanted to know what the cost of putting solar panels on the house would be. We opted for Ecowise Renewables Ltd as they had good reviews. A energy advisor Peter Storey arrived at the agreed time and explained the system and was very knowledgeable he answered all my questions and I must say I trusted him. He carried out a survey of my house and said we could fit eleven or twelve max solar panels on the roof with an inverter and battery. The price was agreed and deposit paid. The installation was carried out three weeks later, a team turned up and started at 8am and were completed by 4pm. Kris the electrician explained how the system worked and also downloaded an app on my phone so we can monitor it. The workmen made sure they left the site clean and tidy. A week later we ordered a second battery as the single battery was being filled to the max by the free energy out there (the sun). I know we are in the summer months, so we will see a lot of sun. Our electricity cost was between £30-35 per week before the solar panels, this last week it was under £13. Great job Ecowise.

12 panel system with battery installed over 2 days. Scaffolding erected day before to minimise delay. Friendly helpful workmen. Minor installation issues dealt with efficiently and corrected even on a Bank Holiday, listened to our requirements. Electrics installation was not easy on our property but electrician persevered and used his initiative and all additional fuse box etc. was accommodated in original meter box. Power generation achieved immediately and app installed to allow us to monitor. 94 percent of our power from panels over the first month

The team arrived promptly on schedule. The work was conducted with minimum disruption and is very neat and tidy. The system is performing well and as predicted. Would recommend using this company.

Contacted Ecowise after research from customer reviews and Which reviews. Arranged an appointment for a visit consultation with one of the Directors, who arrived on time and went through our options. Answered all our prepared questions with actual facts and real data and at no point made us feel pressurised. Happy with the quotation and arranged for installation which was performed in double quick time. The team arrived early Monday morning and completed that day. Very helpful, obliging and professional team. The system is working very well and any additional after sales questions are answered promptly. Very happy with dealing with Ecowise from sales, installation, and support and pleased to have chosen them for the work.

We had considered solar panels for so long. Too long. But with electricity prices the way are, and the use of a battery, now seemed the time to act. We’re glad we did. They came around the week before and discussed our location (S.E facing), options, price and potential savings. The salesman/surveyor did a very good job we thought. We felt reassured, especially as we could seek immediate references from one or two nearby people who had recently used them. Pricing seemed reasonable. Everything went well. And like clockwork. First the scaffolding crew. Scaffolding went up on one day. What an art that is. The team to put up the 13 panels came the next morning, the same day their electrician installed the battery and inverter - and got us all set up on the app. Then the next day the scaffolders came back to take away their framework. All very efficient. Done by good teams of guys. The app works very well at providing the data on output, use, battery..export. It’s very informative. The panels were tested by some heavy winds immediately after installation. I was glad to see everything was still nicely in place after! We received the installation handover pack a week after installation by email. MCS Certificate, warranty documents, other docs - runs to 60 pages. All in all, very impressed. Quickly up and running with no problems.