Endorsed by Which?

Edinburgh Glass and Glazing

5.0

42 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Here at Edinburgh Glass & Glazing, we pride ourselves on the immaculate standard of work we have consistently provided for our customers over 30 years. Ensuring our customers' needs are met with the utmost professionalism is what we strive to achieve.

We offer a range of windows, doors and conservatories and we're a trusted installer of the highest quality VEKA products, this means that our installations come with Independent Network's 10-year insurance backed guarantee. Our technicians apply their expert knowledge to reach the highest standards of glass and glazing installations and repairs in Edinburgh.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Sash windows
    • UPVC Windows
    • Triple Glazing
    • Double glazed units
    • Glass boarding up and replacement
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Doors

    • UPVC doors
    • Composite doors
    • Door repairs
    • Front door
    • Bi-fold doors
    • French doors
    • Patio doors
  • Conservatories

    • Conservatory Roof replacement
  • Garage door repairs and installation

  • Roofers

  • Building construction contractors

  • More Services

    • windows
    • pvc window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Reliable as ever
Customer Service
Quality
Value
I've used this firm several times over the years, for both new windows/doors and for replacing misted units, and always been happy with the service.
Customer in Edinburgh Posted on 31/12/2020 , work completed 04/12/2020
New front door
Customer Service
Quality
Value
Professional and friendly service and work completed to the highest standards. So happy with my new door and would happily use Edinburgh Glass & Glazing again.
Customer in Edinburgh Posted on 09/12/2020 , work completed 09/12/2020
Great firm to deal with
Customer Service
Quality
Value
Quality of service from Alistair and all the people I spoke to in the office was first class. I had a new door and three windows replaced. The fitters were friendly, exceptionally personable, hard working and very efficient. My wife is on the "at risk" register and throughout their time in my home the installation team were careful to observe Covid 19 safety measures. The work area was left clean and tidy and the fitters made sure I fully understood how to operate the window and door opening/locking mechanisms. I would not hesitate to recommend this firm.
Customer in Edinburgh Posted on 26/11/2020 , work completed 26/11/2020
The trader replied (on 03/12/2020)
Many thanks for taking the time to post a fantastic review. I will pass on your comments to our fitters. It really makes their day when they hear their work is appreciated. Best Wishes Alistair
New Front Door / Windows
Customer Service
Quality
Value
Excellent service from Alistair and Edinburgh Glass and Glazing. Superb workmanship from courteous and professional tradesmen. Very happy with the completed job which has been much admired by neighbours.
Customer in Edinburgh Posted on 01/10/2020 , work completed 22/09/2020
Quality composite door and great work and service
Customer Service
Quality
Value
I am delighted with my new composite front door and glass surrounds. I was impressed by the quality of the Veka door as well as the workmanship and professionalism of the fitter. He Left the door sparkling clean and provided aftercare advise. The communication with Alistair was great and he answered my queries quickly and efficiently. I am pleased to highly recommend this local company.
Customer in Edinburgh Posted on 01/10/2020 , work completed 29/09/2020
Very good company and product
Customer Service
Quality
Value
We have just had a new front door installed. We chose the company because it is a Which? Trusted Trader and we were not disappointed. The door itself is lovely and the service from initial enquiry to afterservice has been excellent. The installation was professional and the installer extremely courteous and scrupulous in cleaning up after fitting the door. There was a small hiccough in that we ordered a smart lock, which the installer was able to physically fit, but not knowledgeable about how to connect to the phone (where there was a problem). However, Alistair accepted responsibility for following up on this and got the necessary assistance to solve the problem. I am particularly pleased the company didn't just say "it's your responsibility to contact the lock maker" at this point. Full marks for that. All told, I would recommend this company without hesitation.
Tony in Edinburgh Posted on 25/09/2020 , work completed 24/09/2020
Replacement windows
Customer Service
Quality
Value
I started communicating with Alistair during lockdown, as soon as lockdown was eased we started communicating again, my questions were answered quickly. I was immediately impressed by the professionalism. Extra care was taken measuring the windows by both the estimator then the joiner who was fitting the windows. The windows are excellent quality, the workmanship is excellent I am delighted with the windows I highly recommend Edinburgh Glass and Glazing.
Customer in Edinburgh Posted on 02/09/2020 , work completed 21/08/2020
New composite Door, Frame and Side panels
Customer Service
Quality
Value
Excellent customer service from Alistair who assisted and advised us on the product. Gary the installer was such a gentleman and his work was first class. Communication was excellent and I would have no problem in recommending Edinburgh Glass and Glazing. The installation had only just finished and several neighbours have complimented and enquiried as to which company carried out the work.
Customer in Edinburgh Posted on 18/08/2020 , work completed 18/08/2020
Purchased front door and french doors
Customer Service
Quality
Value
Alistair was very helpful when we were picking the doors and advised us what kind of door to choose. We received the estimate and what the timeline would be and were very happy to go ahead. He sent his team Ronnie and Jake to ensure the measurements were correct. On the day of installation Ronnie and Jake arrived prompt and were very courteous and polite. The french doors and front door were installed very professionally and they cleaned up and left the place spotless. We would definitely recommend to family and friends. Thanks for a great job.
Linda in Edinburgh Posted on 12/08/2020 , work completed 12/08/2020
Friendly, efficient and reliable
Customer Service
Quality
Value
We had full window patio doors replaced and fitted. From initial enquiry to completion we were impressed by the service level provided by Alistair and Allan in the sales and operations team and the fitters Andy and Ronnie. All interactions were friendly and informed and we would absolutely use Edinburgh Glass and Glazing again and would highly recommend
Customer in Edinburgh Posted on 05/03/2020 , work completed 20/02/2020