Endorsed by Which?

Elecsec UK Limited

4.8

21 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We have a team of highly qualified professional system designers, installation and service engineers, and all of our work is meticulously carried out in accordance with relevant British Standards.

From our founding in 2001 as Electronic Security Solutions, Elecsec was established in 2007 as a new partnership between two existing businesses. We are now one of the leading independent providers of Security services and systems in Bristol, Bath, Cardiff and throughout the UK.

Our commitment to excellence means we have a fine reputation for delivering integrated security solutions that are dependable, reliable, long-lasting and cost-effective. Elecsec Uk Ltd can provide Intruder detection including Scaffolding alarms and site protection, Access control, CCTV, Fire detection and site keyholding. We are now integrating many of our services to home automation systems.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • Door entry systems
    • Electric gates
    • CCTV installation
    • Security activities
  • Smart Homes

    • Security
  • Lighting contractors

    • Security & Emergency lighting installations
  • More Services

    • fire alarms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
21 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Friendly, efficient, and a pleasure to deal with.
Customer Service
Quality
Value
Elecsec were very professional from start to finish. They always answer the phone and get back to you! Richard came to view the job (fitting an intruder alarm system) and was clear in his estimation of what we needed and the costs involved. He was friendly and responsive, answering all our questions before, during and after the work was completed. He managed to fit us in as we needed the system quite urgently. They arrived on time and did all the work when they said they would. All in all we’re very pleased we used Elecsec and would recommend them.
Customer in North Somerset Posted on 31/01/2024 , work completed 05/01/2024
Thoughtful planning, expert installation- highly recommended
Customer Service
Quality
Value
We chose Elecsec to install the intruder alarm at our new home because they are Which Trusted Traders. The experience has to date been excellent. Richard Wright, the service director, was a model of courtesy and efficiency in meeting us at the house, understanding our needs and planning the system, and later in follow-up, estimate provision and answering queries. His installer, Jack, was similarly first-class: polite, competent, efficient and hardworking. He arrived punctually and worked through a long day, but then was also good at carefully explaining the system to us- a pair of septuagenarians. As a result, so far, we have not set the alarm off by mistake! We can thoroughly recommend Elecsec.
Customer in North Somerset Posted on 02/02/2022 , work completed 24/01/2022
Fast response to fault with Alarm System
Customer Service
Quality
Value
Elecsec responded very quickly to a fault I had with my alarm system. It was fixed with 24 hours. The Elecsec staff were responsive and sensitive to my requirements and I only have praise for the way that they took care of me. Great service and a very happy customer!!
Ken in Gloucestershire Posted on 06/08/2021 , work completed 07/07/2021
Shocking service
Customer Service
Quality
Value
I was recommended by my previous engineer and quite frankly wish I had never heard of this company. It all started off very well the staff were friendly and helpful. A time and date were arranged to visit my property. The smoke alarm system was refurbished last year so the engineer spent a total of 25min and said the system had passed. He advised that to complete the certificate would take around 30 minutes and we need not wait. But did ask for a signature. However whilst out of sight, a caveat was attached to the certificate which read the passed system now requires further parts to be added to the system at a cost of around £400 pounds. In my opinion, this is outrageous and very underhanded. Anyone using this company should watch very closely what they are doing. They have caused me a week of stress. My advice is avoid.
Customer in Bristol City Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 05/08/2021)
We appreciate the time taken to leave your review and as advised via email, we will investigate the matter internally as we are always looking to continually improve our business.. In regards to all Fire design, installation, servicing and maintenance works, we strictly adhere to the BS5839 fire safety guidelines. We carried out our 1st inspection and testing, while we agree the system was in working order, it was identified that the current Fire system design/installation in place did not meet the BS5839 standards in relation to manual call points. We highlighted the issue that an additional MCP is needed, verbally to your nominated person, on the engineer job report and the accompanying certificate which was provided to you later. We provided these documents by email and also hard copies by post and later hand delivered. You contacted us to advise your disappointment with our documentation and corrective estimate and your decision to instruct another provider. We apologise for any mis-communication and appreciate your feedback.
Excellent Service
Customer Service
Quality
Value
Richard and his team provided an excellent and professional service with a great deal of care and attention to detail. Very responsive, friendly and courteous. I would highly recommend them.
Customer in South Gloucestershire Posted on 23/06/2021 , work completed 28/04/2021
After years - Alarm engineers that professionals!!
Customer Service
Quality
Value
My family has been in law enforcement and defence security for several decades. Getting a decent alarm company has been very hard and finding one that knows and understands new smart technology an impossible task - until now. We have been let down by previous companies many times and went to WHICH to find an installer that could be trusted. So glad we did. Scott from ElecSec came up from Bristol and provided a quote. It was clear he knew his stuff and within two weeks Nick fitted the alarm. What makes this company different??? Simple - they had to fix an alarm system fitted by cowboys two years ago. They did it and had problems on the way. The technician, Nick, explained what he was doing. This is a totally different level of understanding. I cannot rate this company enough. Absolute professionals and I will insist any future work is done by Nick. Fantastic family guy that will never leave unfinished. Total commitment! Since installing they have checked things are OK and that smart apps are working fine to control our system. Superb! If you want an alarm system I can assure you that you need look no further
Stuart in Cheltenham Posted on 13/05/2021 , work completed 05/05/2021
Fire alarm system maintenance and installation of emergency lighting
Customer Service
Quality
Value
We employed Elecsec UK Ltd to service and carry out corrective works on a fire alarm system in a house divided into flats, followed immediately by the installation of emergency lighting in the communal hall and stairwell at the property. Richard Wright at Elecsec provided quotations for both jobs. His electricians carried out the work on the agreed dates and there were no extra charges above the quotations. Richard was at all times cheerful, positive and helpful, responding quickly to any queries. I have no hesitation in thoroughly recommending the firm.
Ross Janes, North Somerset Posted on 16/08/2019 , work completed 19/07/2019
Good Advice. Excellent Service.
Customer Service
Quality
Value
Elecsec installed a scaffolding alarm when we were having some roofing works done and had suffered thefts of lead. The service they provided was so good that we asked them to review, upgrade and extend our existing domestic alarm system, which is monitored with police response. The advice given by Richard was clear and the solutions that he offered to us, including a roof alarm, were straightforwardly explained and kept costs down by using most of our existing system. All of the monitoring paperwork was handled by Elecsec. The installation was carried out on time and Elecsec's installers were both very reliable and genuinely nice people. Would wholeheartedly recommend Elecsec to anyone considering alarm work in a domestic or business setting.
Customer in City of Bristol Posted on 05/07/2019 , work completed 21/06/2019
Fitted an alarm and door entry system, plus intercom. Great experience!
Customer Service
Quality
Value
Nice guys, explained everything in full. Took care of the requirements as quoted and left us with a feeling that the job was done right and not over or under specced. Follow ups have been good too.
Customer in City of Bristol Posted on 28/06/2019 , work completed 16/06/2017
Intruder alarm upgrade
Customer Service
Quality
Value
From initial call out to completion of installation, company representatives were polite, informative and completed the job in a timely manner. We were kept informed of progress throughout and would therefore thoroughly recommend this company, based on our experience to date.
Customer in South Gloucestershire Posted on 07/05/2019 , work completed 03/05/2019