Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
4 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended
Recommended
by 100% of customers
Sort by
Great Service
Customer Service
Quality
Value
Our dishwasher stopped working with a fill/drain error light showing. Electrical & Gas Care arranged a visit very promptly (thank you Michelle) and Jordan attended to replace a sensor and small circuit board. All fixed within 30 minutes. Many thanks to Jordan for his work. No hesitation in recommending Jordan and Electrical & Gas Care. First class service from very nice people.
Customer in NewportPosted on 25/03/2024, work completed 21/03/2024
Recommended
Endorsement References
Customer Service
Quality
Value
Our dishwasher would not drain. Electrical and Gas Care were able to send along an engineer quickly and he fixed the problem swiftly. Both the engineer and the customer-facing personnel were very friendly and professional.
Which? Trusted Traders ConsumerPosted on 28/09/2023, work completed 21/06/2023
Recommended
Endorsement References
Customer Service
Quality
Value
I had a dishwasher repaired. I was pleased with the way the whole thing was handled. My enquiry was dealt with efficiently and in a friendly manner. A date for the work was arranged. I was kept informed about the engineer's arrival. He was on time, courteous and efficient.
Which? Trusted Traders ConsumerPosted on 28/09/2023, work completed 08/07/2023
Recommended
Endorsement References
Customer Service
Quality
Value
We were having issues with a leaking tap in our kitchen. I booked an engineer to come over and take a look. The engineer performed some tests and determined that a new tap conversion kit was needed. He asked if it was OK to continue, which I agreed. He did not take long to complete the work, and we are very happy with the result. The tap had been fine ever since.
Which? Trusted Traders ConsumerPosted on 28/09/2023, work completed 05/07/2023