Boiler replacement and installation
We booked Grant and Elementis Boiler Experts following a lot of research, however, the company are a Which recommended trader and Grant was very personable when quoting for the job. We had a Potterton Powermax boiler replaced with an Ideal Logic boiler, which was placed on the top floor of a three storey house. Grant was really clear with what work would be completed and stuck with the agreed date. Grant worked with his brother and they were clean, tidy and explained things are the job progressed. There was a hitch when the roofer let them down to put the flue in, however this was fully explained and we made the decision to have no hot water for the weekend rather than agree another date. The job was priced reasonably and included the installation of a Hive thermostat that we purchased separately. A great company and one that we will use again in the future.
Customer in Essex
Posted on 12/11/2024
, work completed 26/07/2024
Recommended
What is better than a plumber? Answer: A LOCAL plumber.
What is better than a plumber? Answer: A LOCAL plumber. A couple of weeks ago I discovered I had a water tank leak and I had no hot water. I telephoned several recommended plumbers, one of whom said he could get to me in 3-4 weeks! I needed someone much sooner. Grant Chaney was recommended as a local plumber with a good reputation in our Village. I left a message for Grant. He responded and fitted in a visit at the end of the same day on his way home. He assessed the situation, made recommendations and sent quotes for various options the same evening. After considering the options, I accepted one and Grant fitted me in his diary for the following week to replace my boiler and pipework What joy! He came when he said, with his brother, and they worked solidly ensuring I had a water supply at the end of the first day. The job was completed at the end of the second day, all working perfectly. I can't recommend them more highly. Pauline Hill
Customer in Essex
Posted on 14/09/2024
, work completed 28/08/2024
Recommended
Grant was a professional plumber
This plumber was on time, no rush, had time for a chat, the boiler replacement went well, explained the fors against on different boilers, not only a good plumber but a nice chap
Customer in Essex
Posted on 19/08/2024
, work completed 06/08/2024
Recommended
Fantastic Company
Would highly recommend the company, they are very knowledgeable with great customer service and offer great advice. Will be using again in the future.
Customer in Essex
Posted on 22/04/2024
, work completed 18/04/2024
Recommended
Elementis Boiler Experts great work fast
I contacted Grant from Elementis Boiler Experts after looking at online reviews. I wanted my boiler replaced, Grant presented a range of options to me. I selected an option, Grant scheduled the work date with me. They arrived on time and installed the new boiler to a very high standard. Once the work was completed they cleaned the work area and removed all old parts. Grant gave me an overview of the new boiler and control programmer. I highly recommend Elementis Boiler Experts, great job.
Customer in Essex
Posted on 09/04/2024
, work completed 03/04/2024
Recommended
Boiler service & certification
Fantastic work done. Boiler was serviced with high professionalism, and all parts of the work were explained clearly as they were done. Grant was very friendly throughout the job. Would highly recommend, and will probably use again each year when due.
Customer in Essex
Posted on 03/04/2024
, work completed 28/03/2024
Recommended
Great local company
Grant serviced our boiler. Arrived early. Efficient. Clean. Job done. What more can you ask for. Great local company
Customer in Essex
Posted on 06/03/2024
, work completed 01/03/2024
Recommended
Boiler replacement.
Highly recommended. Elementis replaced our boiler. Grant is very knowledgeable, friendly and helpful. The communication, value and work completed were all excellent.
Customer in Essex
Posted on 05/03/2024
, work completed 29/02/2024
Recommended
Easy to communicate with and reliable
The work was carried out on a rental property that I own. The company turned up at the time agreed and completed the boiler service efficiently. The cost of the work was competitive and all of the invoicing came through in a timely way. I felt that the work and after service was very good as they confirmed that if there was any problems to let them know. Well done throughout.
Customer in Essex
Posted on 26/02/2024
, work completed 24/10/2022
Recommended
Efficient & Timely Service
Grant 1st attended to our boiler on 20th Feb. The boiler was serviced & he also quickly identified what the fault that was causing us to experience intermittent hot water. He ordered the part & then attended, again, on 22nd Feb to fix the fault. He was polite, friendly, knowledgeable & efficient & we now have continuous hot water. We would definitely use him again.
Customer in Essex
Posted on 26/02/2024
, work completed 22/02/2024
Recommended
Boiler service
Grant from Elementis performed a boiler serve for me in October of last year. His booking system was clear and easy to use. Communication was good and he provided a prompt and professional service for a competitive price. He was clean and tidy and provided me with a detailed report of the service via email. All in all an excellent service and would be more than happy to highly recommend.
Customer in Essex
Posted on 25/02/2024
, work completed 06/10/2023
Recommended
Usual efficient and clean service
This is the third time I have used Ellementis; this time for a boiler service. As I anticipated, the work was carried out professionally and clean. I am happy to recommend them , 100%. I will certainly use them for any future services of plumbing and central heating.
Customer in Essex
Posted on 14/11/2023
, work completed 07/11/2023
Recommended
Great job
I would highly recommend Elementis boiler experts Ltd, fantastic customer service from the beginning, we had a same day call-out then booked in very quickly for boiler installation, great job carried out by Grant. Very professional and trustworthy company.
Customer in Essex
Posted on 12/11/2023
, work completed 08/11/2023
Recommended
Highly recommend
We had our boiler serviced and we’re very happy. The booking system was online and worked really well. The appointment ran to time and overshoes were used which was very polite. We would use again.
Customer in Essex
Posted on 12/11/2023
, work completed 09/11/2023
Recommended
Very courteous, efficient and informative
Grant installed a replacement boiler exactly as proposed. He was on time, courteous, efficient. It was a job well done. Thanks. Will be using again for regular service .... but he'll probably get booked up!!
Customer in Essex
Posted on 10/11/2023
, work completed 07/11/2023
Recommended
Great service
Great boiler service. Would highly recommend. We had both a boiler service and a service of our megaflow hot water tank. Both were done on the same morning, and we had a little air on the radiators on the top floor so these were bled too. Very happy with the service. It was a high standard and efficient. They are very knowledgeable and helpful. The booking process was also easy to arrange, to book both a day and a time slot, which helps when needing to arrange the appointment around work.
Customer in Essex
Posted on 09/11/2023
, work completed 03/11/2023
Recommended
Great work.
I would always recommend Grant Chaney and Elementis Boiler Experts. He is always on time and keeps you informed, gave price and kept to it. Clean and efficient work. Highly recommend.
Customer in Essex
Posted on 21/10/2023
, work completed 16/10/2023
Recommended
Highly recommended - friendly, punctual, thorough
Grant originally came to diagnose a fault which was intermittent and not present on the day. The boiler needed servicing anyway so the job description was changed with no extra charge. Grant was punctual, he arrived at the exact time arranged but even if he didn’t there is tracking provided so you can see how far away he is from your job. He was very friendly and at the end even explained he was able to clear dirt from one of our pipes which looked to be built up over some years meaning previous services were less thorough! I wouldn’t hesitate to invite Grant back next time we need a service. 5*
Customer in Essex
Posted on 05/10/2023
, work completed 02/10/2023
Recommended
Very efficient, great service
Boiler service was overdue - contacted Elementis Boiler Experts after multiple recommendations. Communication was brilliant from start to finish. Grant arrived on time and was friendly, informative and the job was done quickly and efficiently. Great range of quick and easy payment methods. Will certainly use them again and recommend to friends and family. Thank you.
Customer in Essex
Posted on 27/09/2023
, work completed 27/09/2023
Recommended
Excellent service!
Being fairly new to the area we were looking for a gas engineer to resolve an issue with a leak dripping through the ceiling and a problem with our boiler. A friend recommended Elementis Boiler Experts. Right from the beginning we were extremely impressed with the speed and quality of communication which gave us confidence from the outset. Such a lovely friendly engineer who quickly identified the problems and gave us a quote to get the remedial works done. The price was very fair and the initial jobs were completed to a high standard and to our complete satisfaction. A return visit has been booked to replace a boiler part. We have already booked him to return next year to do the annual boiler service. He made a worrying time a lot less stressful! Would absolutely recommend.
Customer in Essex
Posted on 17/09/2023
, work completed 14/09/2023
Recommended
A job well done
Grant was recommended to me by my neighbour who has used him for some years. He was prompt and on time friendly and thorough. He serviced and repaired my boiler. A follow up appointment was needed to rectify some problems with the system caused by poor work by previous plumber/gas engineer. He was cheerful and cleaned up after he finished.
Customer in Essex
Posted on 14/09/2023
, work completed 11/09/2023
Recommended
Boiler replacement
Grant from Elementis replaced a back boiler with a combi. The quote was very reasonable and all works were carried out to a very high standard. Communication was always very efficient and I'm very satisfied with the job. I will be using Elementis again.
Customer in Essex
Posted on 13/09/2023
, work completed 04/08/2023
Recommended
Boiler service
Can not fault the service,arrived on time very friendly,felt I had value for money would highly recommend him
Customer in Essex
Posted on 12/09/2023
, work completed 07/09/2023
Recommended
Great experience
All round great experience from start to finish. Communication was super and deliverance of works exceeded expectation. Would not hesitate to use again in the future and to recommend to friends and family
Customer in Suffolk
Posted on 11/09/2023
, work completed 08/09/2023
Recommended
Good company
I have used Grant for a few years and have recommended him to friends and relatives. Grant does a thorough inspection before giving a quote. Work is always of high quality. Communication is good. Very reliable. I will carry on recommending Grant and his company.
Customer in Essex
Posted on 10/09/2023
, work completed 02/03/2023
Recommended
Reliable and efficient
Grant serviced our boiler after previous companies had let us down. Was on time, stuck to quote and did thorough service. We were pleased and will continue with Elementis.
Customer in Essex
Posted on 07/09/2023
, work completed 16/11/2022
Recommended
Punctual ,efficient and many other nice words
ELEMENTIS had previously serviced my boiler and I found that they were the best company that I had asked to a job like this in the ten years that I have lived at my current address. So when I needed my cold water supply to be re-piped around my property I thought of them. Firstly they responded politely to my call for an estimate and came around that same evening. By the next morning I had a clear quote sent to my computer. I accepted this and they were able to fit me in the next week as they had one day between jobs (they said they had allowed an extra day just in case they came across any issues but all had gone well). They arrived on time, covered the floors and started work after giving me a "breakdown" of their plan. The work was carried out very efficiently, and after a double check on their own work, they cleared up and left my property having made sure that I was happy with the job done and how they had made sure everything was left clean and tidy. I am happy to recommend them and will certainly call them as and when I need a boiler service or any other plumbing need
Customer in Essex
Posted on 06/09/2023
, work completed 11/05/2023
Recommended
Great plumber
Grant installed a new boiler and has since serviced it twice. He also refitted our downstairs cloakroom. All his work has been excellent. He has carried out all works on time and on budget. I would highly recommend this business.
Customer in Essex
Posted on 31/08/2023
, work completed 20/06/2023
Recommended
I wouldn't use anyone else!
I have my boiler serviced by Grant and his team every year without fail. I have also used them for various other jobs at my home and totally trust them to do not only a good job, but a job using decent materials so they last. The booking system is easy and they are always on time - this being important if you are taking time out of the working day. Totally professional and they even clean up after themselves! I'm always recommending them to others.
Customer in Essex
Posted on 29/08/2023
, work completed 16/11/2022
Recommended
Efficient Boiler Servixe
We found Grant through Facebook and have been very pleased with the efficient service that he provided. Prompt and reliable and would definitely recommend.
Customer in Essex
Posted on 27/08/2023
(Reviewer did not use service)
Recommended
Fantastic service, reasonable prices, very communicative
I’ve used Elementis twice and will do so again. Grant and his team are super professional. They go over and above to do a proper job. Grant is excellent at communicating with clients. He always responds to messages quickly and is willing to give help and advice. The pricing is very reasonable too.
Customer in Essex
Posted on 25/08/2023
, work completed 18/08/2023
Recommended
Friendly, great price great work
We had a new combi-boiler supplied and fitted. Communication was great, price was very competitive, manner professional and work carried out efficiently. No mess was left and we were shown how to operate the system. Excellent service, very pleased and would recommend.
Customer in Essex
Posted on 25/08/2023
, work completed 01/06/2023
Recommended
Superb service for boiler replacement
Grant and team replaced our old boiler after it started to become unreliable. The work was completed when arranged, it was well priced and the team were really friendly and explained everything clearly. I would definitely recommend Elementis to my friends and family.
Customer in Essex
Posted on 25/08/2023
, work completed 20/10/2022
Recommended
Happy with the service
I recently had my boiler and upstairs tank serviced. The service provider arrived on time, did a great job, and left everything neat and clean. I am extremely satisfied with the service and will definitely use them again in the future.
Warren in Essex
Posted on 25/08/2023
, work completed 10/07/2023
Recommended
Great work & very tidy
We have had a bathroom refit with this company which was excellent. Grant made sure it was all tidied away each day & did a great job. He has also done our yearly boiler service for the last 3 years. We are very happy using this company & would 100% recommend.
Customer in Essex
Posted on 25/08/2023
, work completed 30/11/2022
Recommended
Endorsement reference
Replaced leaking kitchen tap and fixed leak under sink. All work completed on time in a friendly and professional manner .
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 09/08/2023
Recommended
Endorsement reference
I had my yearly boiler and hot water cylinder serviced. I had a problem with the temp controller on my cylinder, Grant was back within the week to fix the part, when the part was fixed it was realised there was a 2nd part not working which was fixed within 24hrs. Grant and his team are professional, approachable and good at problem solving, he?s great at explaining what the issues are and the best way to resolve them. Their pricing is very reasonable and will fit in with you as best they can. I have used Elementis for the last few years and will continue to do so in the future.
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 27/07/2023
Recommended
Endorsement reference
I recently had issues with my shower system making a lot of noise. This was investigated and resolved. I then had further work completed to replace a worn out kitchen sink tap. I have previously used this company to replace my boiler system and to install a new shower pump. All of these works were completed to a high standard. It was easy to book an appoointment and the communication about arrival times was very good. I think the cost of rhe work carried out was very fair and i was kept fully aware of costings. Grant and his work colleagues are very friendly and helpful.
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 02/08/2023
Recommended
Endorsement reference
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 26/07/2023
Recommended
Endorsement reference
Most recent work was a boiler check but have also had other boiler checks, a tap replacement and a radiator repair through the same company. Always found them very friendly, efficient and helpful. The work is always done to a high standard and the areas left clean afterwards. Services are easy to book and the company are very communicative, replying to queries very quickly.
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 25/07/2023
Recommended
Endorsement reference
Grant Chaney installed my new Gas boiler 3 years ago and has maintained it since then. He is an excellent gas engineer who is very conscientious and takes pride in his work. I am one hundred percent satisfied with his work and I have no hesitation in recommending him to Trusted Trader
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 26/07/2023
Recommended