Endorsed by Which?

Elementis Boiler Experts Ltd

5.0

40 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Hello, my name is Grant and i'm the director of Elementis Boiler Experts LTD, we are a local family run business.

I've been in the industry over 20 years but have had my own plumbing and heating business 15 years, we were originally called G.A.C Plumbing but rebranded last year to Elementis boiler experts LTD

We wanted to specialise in boilers, heating, hot water systems as we felt this is where we really excelled.

We love what we do and this comes across in every single job we do, we treat your home with total respect, using dust sheets throughout and thoroughly cleaning before we leave.

We send out yearly boiler service reminders with a booking link for you to select a date and time that suits you or if you would prefer call us on 01206 912068.

On the day of the job we always send an exact arrival time, so no need to wait around you will know exactly when we will arrive.

Our specialty is new boiler installations, boiler service and repair in Colchester and surrounding areas

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas cooker repair
    • Gas emergencies
    • Gas safety testing and inspection
    • Radiators and central heating
    • Power flushing
  • Heating contractors

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
40 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler replacement and installation
Customer Service
Quality
Value
We booked Grant and Elementis Boiler Experts following a lot of research, however, the company are a Which recommended trader and Grant was very personable when quoting for the job. We had a Potterton Powermax boiler replaced with an Ideal Logic boiler, which was placed on the top floor of a three storey house. Grant was really clear with what work would be completed and stuck with the agreed date. Grant worked with his brother and they were clean, tidy and explained things are the job progressed. There was a hitch when the roofer let them down to put the flue in, however this was fully explained and we made the decision to have no hot water for the weekend rather than agree another date. The job was priced reasonably and included the installation of a Hive thermostat that we purchased separately. A great company and one that we will use again in the future.
Customer in Essex Posted on 12/11/2024 , work completed 26/07/2024
What is better than a plumber? Answer: A LOCAL plumber.
Customer Service
Quality
Value
What is better than a plumber? Answer: A LOCAL plumber. A couple of weeks ago I discovered I had a water tank leak and I had no hot water. I telephoned several recommended plumbers, one of whom said he could get to me in 3-4 weeks! I needed someone much sooner. Grant Chaney was recommended as a local plumber with a good reputation in our Village. I left a message for Grant. He responded and fitted in a visit at the end of the same day on his way home. He assessed the situation, made recommendations and sent quotes for various options the same evening. After considering the options, I accepted one and Grant fitted me in his diary for the following week to replace my boiler and pipework What joy! He came when he said, with his brother, and they worked solidly ensuring I had a water supply at the end of the first day. The job was completed at the end of the second day, all working perfectly. I can't recommend them more highly. Pauline Hill
Customer in Essex Posted on 14/09/2024 , work completed 28/08/2024
Grant was a professional plumber
Customer Service
Quality
Value
This plumber was on time, no rush, had time for a chat, the boiler replacement went well, explained the fors against on different boilers, not only a good plumber but a nice chap
Customer in Essex Posted on 19/08/2024 , work completed 06/08/2024
Fantastic Company
Customer Service
Quality
Value
Would highly recommend the company, they are very knowledgeable with great customer service and offer great advice. Will be using again in the future.
Customer in Essex Posted on 22/04/2024 , work completed 18/04/2024
Elementis Boiler Experts great work fast
Customer Service
Quality
Value
I contacted Grant from Elementis Boiler Experts after looking at online reviews. I wanted my boiler replaced, Grant presented a range of options to me. I selected an option, Grant scheduled the work date with me. They arrived on time and installed the new boiler to a very high standard. Once the work was completed they cleaned the work area and removed all old parts. Grant gave me an overview of the new boiler and control programmer. I highly recommend Elementis Boiler Experts, great job.
Customer in Essex Posted on 09/04/2024 , work completed 03/04/2024
Boiler service & certification
Customer Service
Quality
Value
Fantastic work done. Boiler was serviced with high professionalism, and all parts of the work were explained clearly as they were done. Grant was very friendly throughout the job. Would highly recommend, and will probably use again each year when due.
Customer in Essex Posted on 03/04/2024 , work completed 28/03/2024
Great local company
Customer Service
Quality
Value
Grant serviced our boiler. Arrived early. Efficient. Clean. Job done. What more can you ask for. Great local company
Customer in Essex Posted on 06/03/2024 , work completed 01/03/2024
The trader replied (on 15/03/2024)
Thank you for taking the time to leave us a great review, we're glad the boiler service and customer care was to your high standards. Kind regards Elementis Boiler Experts
Boiler replacement.
Customer Service
Quality
Value
Highly recommended. Elementis replaced our boiler. Grant is very knowledgeable, friendly and helpful. The communication, value and work completed were all excellent.
Customer in Essex Posted on 05/03/2024 , work completed 29/02/2024
The trader replied (on 08/03/2024)
Hi, thank you for the review. We are glad you're happy with your new boiler installation. We look forward to seeing you for future boiler services. Kind regards Elementis Boiler Experts
Easy to communicate with and reliable
Customer Service
Quality
Value
The work was carried out on a rental property that I own. The company turned up at the time agreed and completed the boiler service efficiently. The cost of the work was competitive and all of the invoicing came through in a timely way. I felt that the work and after service was very good as they confirmed that if there was any problems to let them know. Well done throughout.
Customer in Essex Posted on 26/02/2024 , work completed 24/10/2022
The trader replied (on 01/03/2024)
Thank you for the review, we are glad your gas safety landlord certificate was carried out in a professional manner. We look forward to working with you again next year. Kind regards Elementis Boiler Experts
Efficient & Timely Service
Customer Service
Quality
Value
Grant 1st attended to our boiler on 20th Feb. The boiler was serviced & he also quickly identified what the fault that was causing us to experience intermittent hot water. He ordered the part & then attended, again, on 22nd Feb to fix the fault. He was polite, friendly, knowledgeable & efficient & we now have continuous hot water. We would definitely use him again.
Customer in Essex Posted on 26/02/2024 , work completed 22/02/2024
The trader replied (on 01/03/2024)
Thank you for the kind review, we are glad you're happy with your boiler service and boiler repair. Kind regards Elementis Boiler Experts
Boiler service
Customer Service
Quality
Value
Grant from Elementis performed a boiler serve for me in October of last year. His booking system was clear and easy to use. Communication was good and he provided a prompt and professional service for a competitive price. He was clean and tidy and provided me with a detailed report of the service via email. All in all an excellent service and would be more than happy to highly recommend.
Customer in Essex Posted on 25/02/2024 , work completed 06/10/2023
The trader replied (on 01/03/2024)
Thank you for taking the time to leave us a review, i'm glad you're satisfied with your boiler service and our online booking system Kind regards Elementis Boiler Experts
Usual efficient and clean service
Customer Service
Quality
Value
This is the third time I have used Ellementis; this time for a boiler service. As I anticipated, the work was carried out professionally and clean. I am happy to recommend them , 100%. I will certainly use them for any future services of plumbing and central heating.
Customer in Essex Posted on 14/11/2023 , work completed 07/11/2023
The trader replied (on 20/02/2024)
Thank you for taking the time to leave us a glowing review! We look forward to working with you again in the future. Kind regards Elementis Boiler Experts
Great job
Customer Service
Quality
Value
I would highly recommend Elementis boiler experts Ltd, fantastic customer service from the beginning, we had a same day call-out then booked in very quickly for boiler installation, great job carried out by Grant. Very professional and trustworthy company.
Customer in Essex Posted on 12/11/2023 , work completed 08/11/2023
The trader replied (on 20/02/2024)
Thank you for the great review! We are glad your boiler installation was carried out to your complete satisfaction. Kind regards Elementis Boiler Experts
Highly recommend
Customer Service
Quality
Value
We had our boiler serviced and we’re very happy. The booking system was online and worked really well. The appointment ran to time and overshoes were used which was very polite. We would use again.
Customer in Essex Posted on 12/11/2023 , work completed 09/11/2023
The trader replied (on 20/02/2024)
Another great review! thank you for taking the time. We have great feed back for the use of our overshoes, we love them and they're good for the environment as they're machine washable! Glad you're happy with the overall service you recieved and we look forward to see you again in the future Kind regards Elementis Boiler Experts
Very courteous, efficient and informative
Customer Service
Quality
Value
Grant installed a replacement boiler exactly as proposed. He was on time, courteous, efficient. It was a job well done. Thanks. Will be using again for regular service .... but he'll probably get booked up!!
Customer in Essex Posted on 10/11/2023 , work completed 07/11/2023
The trader replied (on 20/02/2024)
Thank you for taking the time to leave us a glowing review regarding your new boiler installation! We look forward to seeing you for your yearly boiler servicing which we will send you a reminder of. Kind regards Elementis Boiler Experts
Great service
Customer Service
Quality
Value
Great boiler service. Would highly recommend. We had both a boiler service and a service of our megaflow hot water tank. Both were done on the same morning, and we had a little air on the radiators on the top floor so these were bled too. Very happy with the service. It was a high standard and efficient. They are very knowledgeable and helpful. The booking process was also easy to arrange, to book both a day and a time slot, which helps when needing to arrange the appointment around work.
Customer in Essex Posted on 09/11/2023 , work completed 03/11/2023
The trader replied (on 20/02/2024)
Thank you for leaving us a glowing review. It's a pleasure looking after your boiler and megaflow unvented cylinder. We're glad to hear you found the booking system easy to use, you will be getting a reminder when your boiler and cylinder is due next year. Kind regards Elementis Boiler Experts
Great work.
Customer Service
Quality
Value
I would always recommend Grant Chaney and Elementis Boiler Experts. He is always on time and keeps you informed, gave price and kept to it. Clean and efficient work. Highly recommend.
Customer in Essex Posted on 21/10/2023 , work completed 16/10/2023
The trader replied (on 20/02/2024)
Thank you for taking the time to leave us a glowing review. We're glad you're happy with our punctuality and price, plus our efficiency & tidiness. Kind regards Elementis Boiler Experts
Highly recommended - friendly, punctual, thorough
Customer Service
Quality
Value
Grant originally came to diagnose a fault which was intermittent and not present on the day. The boiler needed servicing anyway so the job description was changed with no extra charge. Grant was punctual, he arrived at the exact time arranged but even if he didn’t there is tracking provided so you can see how far away he is from your job. He was very friendly and at the end even explained he was able to clear dirt from one of our pipes which looked to be built up over some years meaning previous services were less thorough! I wouldn’t hesitate to invite Grant back next time we need a service. 5*
Customer in Essex Posted on 05/10/2023 , work completed 02/10/2023
The trader replied (on 20/02/2024)
Thank you for leaving us a glowing review! We are glad your boiler diagnostics and repair were to your satisfaction and you were happy with our booking system and punctuality. We look forward to working with you in the future. Kind regards Elementis Boiler Experts
Very efficient, great service
Customer Service
Quality
Value
Boiler service was overdue - contacted Elementis Boiler Experts after multiple recommendations. Communication was brilliant from start to finish. Grant arrived on time and was friendly, informative and the job was done quickly and efficiently. Great range of quick and easy payment methods. Will certainly use them again and recommend to friends and family. Thank you.
Customer in Essex Posted on 27/09/2023 , work completed 27/09/2023
The trader replied (on 01/10/2023)
Thank you for leaving us a great review. Communication is important to us and we are glad it was to your satisfaction with your boiler service. We look forward to seeing you in the future! Kind regards Elementis Boiler Experts
Excellent service!
Customer Service
Quality
Value
Being fairly new to the area we were looking for a gas engineer to resolve an issue with a leak dripping through the ceiling and a problem with our boiler. A friend recommended Elementis Boiler Experts. Right from the beginning we were extremely impressed with the speed and quality of communication which gave us confidence from the outset. Such a lovely friendly engineer who quickly identified the problems and gave us a quote to get the remedial works done. The price was very fair and the initial jobs were completed to a high standard and to our complete satisfaction. A return visit has been booked to replace a boiler part. We have already booked him to return next year to do the annual boiler service. He made a worrying time a lot less stressful! Would absolutely recommend.
Customer in Essex Posted on 17/09/2023 , work completed 14/09/2023
The trader replied (on 01/10/2023)
Thank you for taking the time to leave us such a glowing review! We are glad you're happy with the service you received for your boiler repair and leak. We look forward to seeing you for your yearly boiler service and any future work. Kind regards Elementis Boiler Experts
A job well done
Customer Service
Quality
Value
Grant was recommended to me by my neighbour who has used him for some years. He was prompt and on time friendly and thorough. He serviced and repaired my boiler. A follow up appointment was needed to rectify some problems with the system caused by poor work by previous plumber/gas engineer. He was cheerful and cleaned up after he finished.
Customer in Essex Posted on 14/09/2023 , work completed 11/09/2023
The trader replied (on 16/09/2023)
Hi, thank you for taking the time to leave a great review. We are happy you're satisfied with the quality of workmanship and punctuality. Kind regards Elementis Boiler Experts
Boiler replacement
Customer Service
Quality
Value
Grant from Elementis replaced a back boiler with a combi. The quote was very reasonable and all works were carried out to a very high standard. Communication was always very efficient and I'm very satisfied with the job. I will be using Elementis again.
Customer in Essex Posted on 13/09/2023 , work completed 04/08/2023
The trader replied (on 16/09/2023)
Hi thank you for leaving a great review, we are glad your system conversion from back boiler to combi was to your satisfaction and we looking forward to working with you again in the future. Kind regards Elementis Boiler Experts
Boiler service
Customer Service
Quality
Value
Can not fault the service,arrived on time very friendly,felt I had value for money would highly recommend him
Customer in Essex Posted on 12/09/2023 , work completed 07/09/2023
The trader replied (on 16/09/2023)
Hi, thank you for leaving a great review. We're happy you're satisfied with the quality of work, price and punctuality. Kind regards Elementis Boiler Experts
Great experience
Customer Service
Quality
Value
All round great experience from start to finish. Communication was super and deliverance of works exceeded expectation. Would not hesitate to use again in the future and to recommend to friends and family
Customer in Suffolk Posted on 11/09/2023 , work completed 08/09/2023
The trader replied (on 13/09/2023)
Hi, thank you for taking the time to leave such a great review. We look forward to working with you in the future. Kind regards Elementis
Good company
Customer Service
Quality
Value
I have used Grant for a few years and have recommended him to friends and relatives. Grant does a thorough inspection before giving a quote. Work is always of high quality. Communication is good. Very reliable. I will carry on recommending Grant and his company.
Customer in Essex Posted on 10/09/2023 , work completed 02/03/2023
The trader replied (on 12/09/2023)
Hi, thank you for taking the time to leave such a great review. Thank you for recommending us and using us for your gas boiler work. Kind regards Elementis Boiler Experts
Reliable and efficient
Customer Service
Quality
Value
Grant serviced our boiler after previous companies had let us down. Was on time, stuck to quote and did thorough service. We were pleased and will continue with Elementis.
Customer in Essex Posted on 07/09/2023 , work completed 16/11/2022
Punctual ,efficient and many other nice words
Customer Service
Quality
Value
ELEMENTIS had previously serviced my boiler and I found that they were the best company that I had asked to a job like this in the ten years that I have lived at my current address. So when I needed my cold water supply to be re-piped around my property I thought of them. Firstly they responded politely to my call for an estimate and came around that same evening. By the next morning I had a clear quote sent to my computer. I accepted this and they were able to fit me in the next week as they had one day between jobs (they said they had allowed an extra day just in case they came across any issues but all had gone well). They arrived on time, covered the floors and started work after giving me a "breakdown" of their plan. The work was carried out very efficiently, and after a double check on their own work, they cleared up and left my property having made sure that I was happy with the job done and how they had made sure everything was left clean and tidy. I am happy to recommend them and will certainly call them as and when I need a boiler service or any other plumbing need
Customer in Essex Posted on 06/09/2023 , work completed 11/05/2023
The trader replied (on 12/09/2023)
Hi, thank you for leaving such a well written review, we really appreciate you taking the time to write it. Kind regards Elementis Boiler Experts
Great plumber
Customer Service
Quality
Value
Grant installed a new boiler and has since serviced it twice. He also refitted our downstairs cloakroom. All his work has been excellent. He has carried out all works on time and on budget. I would highly recommend this business.
Customer in Essex Posted on 31/08/2023 , work completed 20/06/2023
The trader replied (on 31/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler installation and servicing, we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
I wouldn't use anyone else!
Customer Service
Quality
Value
I have my boiler serviced by Grant and his team every year without fail. I have also used them for various other jobs at my home and totally trust them to do not only a good job, but a job using decent materials so they last. The booking system is easy and they are always on time - this being important if you are taking time out of the working day. Totally professional and they even clean up after themselves! I'm always recommending them to others.
Customer in Essex Posted on 29/08/2023 , work completed 16/11/2022
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Efficient Boiler Servixe
We found Grant through Facebook and have been very pleased with the efficient service that he provided. Prompt and reliable and would definitely recommend.
Customer in Essex Posted on 27/08/2023 (Reviewer did not use service)
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Fantastic service, reasonable prices, very communicative
Customer Service
Quality
Value
I’ve used Elementis twice and will do so again. Grant and his team are super professional. They go over and above to do a proper job. Grant is excellent at communicating with clients. He always responds to messages quickly and is willing to give help and advice. The pricing is very reasonable too.
Customer in Essex Posted on 25/08/2023 , work completed 18/08/2023
Friendly, great price great work
Customer Service
Quality
Value
We had a new combi-boiler supplied and fitted. Communication was great, price was very competitive, manner professional and work carried out efficiently. No mess was left and we were shown how to operate the system. Excellent service, very pleased and would recommend.
Customer in Essex Posted on 25/08/2023 , work completed 01/06/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler installation and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Superb service for boiler replacement
Customer Service
Quality
Value
Grant and team replaced our old boiler after it started to become unreliable. The work was completed when arranged, it was well priced and the team were really friendly and explained everything clearly. I would definitely recommend Elementis to my friends and family.
Customer in Essex Posted on 25/08/2023 , work completed 20/10/2022
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler installation and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Happy with the service
Customer Service
Quality
Value
I recently had my boiler and upstairs tank serviced. The service provider arrived on time, did a great job, and left everything neat and clean. I am extremely satisfied with the service and will definitely use them again in the future.
Warren in Essex Posted on 25/08/2023 , work completed 10/07/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service & cylinder service and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Great work & very tidy
Customer Service
Quality
Value
We have had a bathroom refit with this company which was excellent. Grant made sure it was all tidied away each day & did a great job. He has also done our yearly boiler service for the last 3 years. We are very happy using this company & would 100% recommend.
Customer in Essex Posted on 25/08/2023 , work completed 30/11/2022
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Endorsement reference
Customer Service
Quality
Value
Replaced leaking kitchen tap and fixed leak under sink. All work completed on time in a friendly and professional manner .
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 09/08/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with the work carried out at your property and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Endorsement reference
Customer Service
Quality
Value
I had my yearly boiler and hot water cylinder serviced. I had a problem with the temp controller on my cylinder, Grant was back within the week to fix the part, when the part was fixed it was realised there was a 2nd part not working which was fixed within 24hrs. Grant and his team are professional, approachable and good at problem solving, he?s great at explaining what the issues are and the best way to resolve them. Their pricing is very reasonable and will fit in with you as best they can. I have used Elementis for the last few years and will continue to do so in the future.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 27/07/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service & cylinder repair and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Endorsement reference
Customer Service
Quality
Value
I recently had issues with my shower system making a lot of noise. This was investigated and resolved. I then had further work completed to replace a worn out kitchen sink tap. I have previously used this company to replace my boiler system and to install a new shower pump. All of these works were completed to a high standard. It was easy to book an appoointment and the communication about arrival times was very good. I think the cost of rhe work carried out was very fair and i was kept fully aware of costings. Grant and his work colleagues are very friendly and helpful.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 02/08/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler installation & other word and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Endorsement reference
Customer Service
Quality
Value
Boiler annual service
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 26/07/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service and we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Endorsement reference
Customer Service
Quality
Value
Most recent work was a boiler check but have also had other boiler checks, a tap replacement and a radiator repair through the same company. Always found them very friendly, efficient and helpful. The work is always done to a high standard and the areas left clean afterwards. Services are easy to book and the company are very communicative, replying to queries very quickly.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 25/07/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler service & other work carried out, we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)
Endorsement reference
Customer Service
Quality
Value
Grant Chaney installed my new Gas boiler 3 years ago and has maintained it since then. He is an excellent gas engineer who is very conscientious and takes pride in his work. I am one hundred percent satisfied with his work and I have no hesitation in recommending him to Trusted Trader
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 26/07/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave us a review! We are pleased you are happy with your gas boiler installation & service, we hope to see you in the future. Kind Regards Grant (Elementis Boiler Experts)