Replacing A Broken Central Heating Programmer
Damien came out when my heating program broke just before Christmas. He sourced a new one which wasn't straightforward, kept in touch while doing so and got it all working again. He is very friendly and helpful and quick to respond with any queries and also bothered to check later after he was finished that the heating was all back on and working properly. Would definitely recommend.
Customer in Surrey
Posted on 07/01/2025
, work completed 12/12/2024
Recommended
The go to guy
Damien was away when we had a CH problem, but we waited for him to come back after someone else quoted for 2 days work for the same problem. He fixed it within an hour! We can't recommend him highly enough.
Customer in West Sussex
Posted on 16/11/2023
, work completed 15/11/2023
Recommended
Radiator removed and refitted
As always Damien turned up when requested and on time. Refitted the radiator and filled and checked heating system was functioning fully. Very tidy and a thoroughly nice guy. Our go-to heating engineer for many years.
Customer in Surrey
Posted on 04/10/2023
, work completed 04/10/2023
Recommended
Excellent boiler engineer
Damien of Elements Plumbing fitted our new boiler and gave our very old and poorly-working radiators a power-flush with extra chemicals as they were so clogged up. He did an absolutely excellent job and we now have a wonderful new heating system with radiators that fully work for the first time ever - which will make a huge difference to our winter, and possibly this quite chilly summer too! He went above and beyond the call of duty in making sure we have the best system possible and also tidied up after himself to a really high standard. He even fixed a leak he found and which we didn't know we had, which was much appreciated. Throughout his time with us, he was polite, friendly and just an all-round good guy. HIGHLY recommended. Thank you, Damien and Elements Plumbing.
Customer in Surrey
Posted on 09/08/2023
, work completed 08/08/2023
Recommended
Premium Plumber
Damien, who has looked after our plumbing needs for several years, has been unfailingly helpful, effective and punctual. My reliance on him is justified and I certainly recommend him for central heating and domestic plumbing.
Customer in Surrey
Posted on 20/04/2023
, work completed 17/01/2023
Recommended
Boiler service
Damien is extremely reliable, knowledgeable and courteous. Work has always been completed as agreed and to a high standard, tidy also. Wouldn't hesitate to recommend Elements Plumbing and Heating Ltd.
Customer in Hampshire
Posted on 15/10/2022
, work completed 14/10/2022
Recommended
Boiler Installation
Excellent work - Damien is knowledgeable, helpful, tidy and friendly. We would recommend Elements Plumbing to anyone
Customer in West Sussex
Posted on 30/05/2022
, work completed 18/05/2022
Recommended
Replacing a old boiler with a new Worcester Bosch Combi Boiler
Damien recommended a Worcester Bosch Combi Boiler, to replace my 30+ year old standard boiler, Jack installed the boiler and Marcus helped with the pipe work. They were very efficient and tidy and nothing was to much trouble, very neat workmanship and Damian commission the boiler and power flushed the system. He also recommended that the radiators have thermostats which will save me money going forward. A great service and thank you very much, I will recommend them in the future.
Customer in Surrey
Posted on 04/05/2022
, work completed 03/05/2022
Recommended
Quick & Considerate
My Mum's old boiler failed. She is elderly, partially-sighted and lives alone so we needed quick action. Damien responded promptly to our enquiry & went to inspect early next morning. Although he might have been able to repair it, the cost of doing so was similar to installing a new boiler, so he recommended a like for like replacement. The job was more complicated than anticipated due to a leaking pipe and the need to adapt new pipework to old, so it ran over into a second day, but he made sure my Mum had heating overnight. He was extremely kind & considerate to my Mum; he explained how things would work, set up the thermostat for her, made sure everything was left clean & tidy, told her she could call him anytime if there was ever a problem and made sure all the doors were safely locked before he left! Happy to recommend him.
Customer in Surrey
Posted on 04/05/2021
, work completed 28/04/2021
Recommended
Friendly, efficient and effective service
I was immediately impressed by the prompt reply and visit as a result of my enquiry. Damien was happy to advise and reassure at every stage. Damien & Jack are a great team-they know what they are doing and can explain to a layman what they need to do and why. The initial job was to service what turned out to be a 20 yr old boiler, in a newly purchased property. Inevitably things were not all that they seemed and the remit changed to a replacement boiler and upgrade of the system. We were kept informed at all times about changes and price impact. They worked to time, arriving when expected and their workspace appeared to be clean and they are very organised. I would certainly recommend Elements Plumbing & Heating
Customer in West Sussex
Posted on 09/04/2021
, work completed 02/04/2021
Recommended
Elements
They did what they said they were going to do, when they said they were going to do it, for the price they said they were going to do it for and they did it well.
Customer in West Sussex
Posted on 23/12/2020
, work completed 19/12/2020
Recommended
New boiler fitted
Damien was very good at communicating the initial issue. Despite being really busy, he prioritised getting a new boiler in for us as heating and hot water were not working. He liaised with an electrician to get all that work done. The finished job is very tidy and we would definitely recommend using him.
Customer in Surrey
Posted on 13/12/2020
, work completed 01/12/2020
Recommended
Exemplary service
Elements have been coming to service the gas boiler for 4 years - in December 2019 it was decided to install a Combi. The installation was tricky because of the piping required. Later in 2020 Damien installed the Nest and recently serviced the boiler . Their work is of the highest standard and extremely satisfactory. Usually arrived on time and if delayed a text was sent. Kept to budget and very very helpful.
Mary, Customer in Surrey
Posted on 03/10/2020
, work completed 03/10/2020
Recommended
New Boiler
Professional, pleasant and efficient. Gave helpful advice and suggestions regarding the existing system. Clean and tidy installation of new boiler including improving some of the existing pipework. Spent some time sorting out a problem with an existing heating circuit at no extra cost to the original quote. Had a good look at all the existing underfloor heating manifolds and circuits and explained fully the new controls. Will be using again and would recommend.
Customer in Midhurst
Posted on 19/05/2020
, work completed 14/05/2020
Recommended
Boiler wizardry
My oil boiler stopped working on Saturday morning, and Damien squeezed me in for the last call of the day. He turned up at 6pm, walked up to the boiler, literally just looked at it, and it sprang into life. The guy's got magic powers.
Customer in Surrey
Posted on 23/03/2020
(Reviewer did not use service)
Recommended
Leaking water tank
We had a leaking water tank which needed to be checked before problem got worse. Damien was polite and friendly and corrected the issue. Would definitely recommend Elements plumbing and heating.
Customer in Hampshire
Posted on 15/02/2019
, work completed 15/02/2019
Recommended
Immediate response and next day resolution
We used Elements a few years ago when we had an emergency with the boiler and we were very pleased with the work. When the handle snapped on the shower and water was pouring out, we knew who to call and they didn't let us down. Damien answered my call on Sunday evening, gave advice to avert the immediate emergency, then fitted in a visit next day to resolve it fully. Highly recommended!
Customer in West Sussex
Posted on 06/02/2019
, work completed 04/02/2019
Recommended
Highly recommend
Element plumbing were very helpful in fixing our boiler that same day. Highly recommended there services.
Customer in Hampshire
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
Fantastic Service!
Damien is fantastic! Professional, friendly with great communication! I've used him more than once and no matter how difficult the job he always has a smile on his face and completes the job with minimal fuss. I would definitely recommend him to anyone!
Customer in Hampshire
Posted on 04/12/2018
, work completed 26/11/2018
Recommended
Excellent Gas Boiler Servicing
Thank you Which and Damien , it has been a while since I had total confidence in a Gas Boiler Service person. Damien was ultra efficient , thorough and very helpful. Nothing was too much trouble and he sorted a problem with my gas hob sparker - in a couple of seconds !. Highly recommend him
Bainbridge
Posted on 23/10/2018
, work completed 23/10/2018
Recommended
Excellent local plumber
Friendly, prompt and reliable. Quickly and easily identified the issue with our toilet. Very generous in terms of fee too. Many thanks.
JoThmere
Posted on 12/07/2018
, work completed 12/07/2018
Recommended
Fantastic plumbers
We use Elements for all of our domestic plumbing and I genuinely can't fault them. Honest, professional, knowledgeable, friendly and approachable... I wouldn't hesitate to recommend them.
Steve N
Posted on 06/07/2018
, work completed 06/07/2018
Recommended
Great plumber
Damien was prompt with quotes and explained all the necessary ordering and possible timescales. The work was carried out on time once the parts were received. Very tidy and all areas cleared up. Very professional and friendly service.
Vanessa S
Posted on 13/05/2018
, work completed 13/05/2018
Recommended
Honest, professional and reliable
Can't fault him: knowledgeable, turned up when he said he would and a nice guy too. Would definitely use again and have already recommended him to a friend.
AnnmarieS
Posted on 11/08/2017
, work completed 11/08/2017
Recommended
Boiler work
First class company. Prompt, clean, tidy and reliable. Would highly recommend Elements to anyone in need of plumbing and heating work.
Peter F
Posted on 27/09/2016
, work completed 27/09/2016
Recommended
Broken boiler replaced
Which? Trusted Traders Consumer
Posted on 15/07/2016
, work completed 15/07/2016
Recommended
Honest worker
I use Damien regularly for boiler repairs in my home, and he most recently fitted a whole new boiler for me. I always have him back because he is tidy, friendly and approachable. He is very honest and always tries his best to keep costs as low as he can for me. I would absolutely recommend him.
Rosie, Hampshire
Posted on 10/05/2016
, work completed 10/05/2016
Recommended