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Endorsed by Which?
Elite Digital Appliances Ltd -Samsung Service Centre
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are an award winning white goods repair company based in London and Reading (Berkshire), covering the London and surrounding counties area.
We offer a professional and first class service being the selected repair agents for many large manufacturers.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
13 reviews
Recommended
Recommended
by 85% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Very impressed with this service, tracking device via email was very useful and specific. Gesmar is an excellent engineer... polite, honest and efficient. I very much appreciated him taking the time to explain what was happening with my washing machine. I would definitely use this company again and would advice others to do so.
Customer in Surrey
, work completed
Recommended
Washing machine
Customer Service
Quality
Value
Muhammad was very efficient, very friendly and gave me some really good advice He called me to let me know what time he was arriving and he waited about five minutes for me as I was working. I’m really appreciate that
Customer in Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Muhammad was excellent. He was kind, friendly and knowledgeable. Gave great advice and was professional throughout. Would most definitely recommend.
Customer in Berkshire
, work completed
Recommended
Undue stress caused to pregnant wife
Customer Service
Quality
Value
Hours of our time wasted thanks to these guys, going round in circles with them and Samsung. They were willing to continue cancelling our appointments even given the stress it was causing my pregnant wife. Zero communication and no remorse 👍 They didn’t fix our appliance, and instead blamed us for lack of maintenance. Turns out the compressor is busted on the dryer, nothing to do with maintenance… Thanks for wasting our time and costing us money :)
Customer in Surrey
, work completed
Unhappy with the service
Customer Service
Quality
Value
I wouldn't use their services again, our washing machine manufacturer referred our job to them and they were not helpful at all.
Customer in
, work completed
Very efficient
Customer Service
Quality
Value
Chris came to repair our Samsung fridge/freezer today, having visited last week to assess the problem. He was fast and efficient and very nice to have visit. Excellent service. Please pass on my thanks to Chris. Regards, Simon Stead.
Customer in West Sussex
, work completed
Recommended
Samsung Refrigerator - Ice maker blocking up
Customer Service
Quality
Value
The trader confirmed his arrival slot the night before and came the following day at the allotted time. Gesmar was polite, friendly and explained everything he was going to do. All work was completed and new part installed with all areas cleaned up and put back in its place. Left his details to contact if any further problems so lets see!
Customer in West Berkshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
It was gesmar who repaired my fridge freezer explained everything cleaned up after x during repair he was friendly and can not fault the service he gave ,on time keep me up to date on time exspected really pleased with gentleman would recommend elite to anyone .also he was covid safe for myself x gesmar thanks again
Customer in Reading
, work completed
Recommended
Outstanding Work
Customer Service
Quality
Value
Outstanding work today fixing our washing machine, Scott was probably the best repair engineer we have ever had, informative, tidy and very helpful. Just outstanding from start to finish and he kept us fully updated throughout the repair, what his plan was, how and in the end showed us the appliance fully working again. An outstanding engineer who I would recommend to all. Well done Scott and Elite Digital Appliances. Outstanding.
Customer in Hampshire
, work completed
Recommended
Great Job
Customer Service
Quality
Value
This is the second time Brett has been here. He is so friendly and polite and gets the job sorted. What more could you ask for.
Customer in West Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I have received excellent service from Elite Digital Appliances and can highly recommend them. The engineer, Danny, was pleasant, friendly and highly efficient and has resolved the problem I was having with my Samsung freezer. Many thanks.
Customer in Surrey
, work completed
Recommended
Endorsement Reference Chef
Customer Service
Quality
Value
I'm happy to have the Elite Digital Appliances Ltd -Samsung Service Centre In the short time they have been here, they have really helped to make things run smoothly. I really appreciate their willingness to help out wherever needed. It's especially the engineer who have the most skills he is very kind and have good experience and provisional skills.. Thank you again. Hassan Ereg
Mr Ereg, Endorsement Reference
, work completed
Recommended
Endorsement Reference Quick and Professional
Customer Service
Quality
Value
Really straight forward, the same day had a call with a time slot, arrived on time. very quick and professional.
Customer, Endorsement Reference
, work completed
Recommended