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Endorsed by Which?
Elmbridge Heating & Plumbing
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Elmbridge Heating and Plumbing
Founded in 1978. We pride ourselves on being a professional company that understands the needs of our clients.
All our prices are extremely competitive and we have a large number of clients who make us their first choice of call. Based in the heart of the Elmbridge area, with shops and offices in Walton on Thames and Hampton Hill, we are a local heating and plumbing company that covers the whole of Surrey and Middlesex.
So please give us a call, we will guarantee a time and date for the appointment, whether it’s for a quote or to carry out work.
Latest offer: 10 YEAR PARTS AND LABOUR GUARANTEE ON VAILLANT & WORCESTER BOILERS
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Radiators and central heating
- Underfloor heating
- Boiler servicing
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
416 reviews
Recommended
Recommended
by 98% of customers
Sort by
Terrific service
Customer Service
Quality
Value
I called Elmbridge on 8th August because we had a faulty boiler. We were having a big 70th birthday party at home on 10th August and people were due to stay over. Dean from Elmbridge attended the next day and our boiler was declared unsafe and unusable. Clearly we were hugely concerned but Dean and his colleague made us a priority and replaced our boiler the same day. We were very grateful for the professional and prompt service. We can't thank Dean and the team enough.
Customer in Greater London
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
explained very well how to go about replacement, and various options work done to high standard very friendly, tidy and efficient great attitude
Customer in Surrey
, work completed
Recommended
Excellent boiler replacement
Customer Service
Quality
Value
Called on Elmbridge Heating & Plumbing as we had major issues with our heating and boiler smelling of gas. The company sent out an engineer within 2 hours to assess the issues and produce a report on what needed doing. Several issues with the boiler were identified including a carbon monoxide leak. As the boiler was ten years old and several parts need replacing it was decided it was more economic to fit a new boiler. New boiler was fitted next day and any issues with radiators and valves were sorted quickly. Would highly recommend the company as they respond quickly, carry out all work efficiently and make sure everything is tidy and made good. Fantastic customer service and would recommend them highly.
Richard in Surrey
, work completed
Recommended
Excellent work - very professional and responsive
Customer Service
Quality
Value
Very happy with the service I received. The call out was initially for a radiator valve but during the visit, I asked about another problem that we had and that was diagnosed quickly and the replacement for that (expansion chamber) also fast and efficient at a good price too. Everything is working very smoothly now. Thanks to Dan and Steve for being such a safe pair of hands on this. Very professional and responsive.
Customer in Surrey
, work completed
Recommended
Not recommended
Customer Service
Quality
Value
We have used this company for about 9 years since moving to Surrey and they’ve generally been okay for boiler services and minor repairs. However we wish we had researched more thoroughly and taken heed of the bad reviews when we needed the boiler replacing, as they have not been good when things went wrong a few months later. We had never dealt with the owner previously and unlike his staff he is rude and argumentative. And when we had a visit from Worcester Bosch the engineer left us with a statement the the boiler was not fitted to current standards. Our quotation for the new boiler also included an eight year warranty but they have only given us seven and are now ignoring our emails. We will use a different company in future.
Customer in Surrey
, work completed
Boiler repair
Customer Service
Quality
Value
I was really impressed with their response time, I found the engineer professional and friendly. I was very pleased with the service and would definitely use again. Thanks again
Customer in Surrey
, work completed
Recommended
Should not be endorsed by Which Trusted Traders
Customer Service
Quality
Value
Used company to repair loo. The first time we tried using the loo, it would not flush. After calling their office the plumber returned and stated that the syphon was poorly functioning and needed replacing. However he had not recommended this at the time of his first visit. He stated that this would be considered a new job with a new call-out fee of £185+ vat. We queried the new call-out fee with the office who confirmed that the syphon required replacement and would be considered a new job with a new callout fee. We felt this unreasonable, as if it was faulty it should have been replaced at the same time as the inlet valve. Having lost confidence in Elmbridge Heating and Plumbing, I called another trader the same day to resolve the issue. They stated: The reason the cistern would not flush was because the water level was too low. This was because the replacement extendable inlet pipe had not been extended to the required height such that the cistern filled to the correct level. They also stated that there is nothing wrong with the existing syphon and it does not require replacement. They also advised that the existing Fluidmaster inlet valve could have been used and would have been preferable. Appalling service. Elmbridge Heating did refund amount we were charged by the other trader, but we still paid £222 to Elmbridge Heating and Plumbing for incomplete plumbing and if we had heeded their advice we would have paid them a further £222 for unnecessary work.
Customer in Surrey
, work completed
Efficient service with a smile
Customer Service
Quality
Value
I phoned Elmbridge Heating & Plumbing when my kitchen tap began leaking from a split in the chrome. To me, this was an emergency. A plumber James had just returned to the office and would be with me within 15minutes. He was polite and cheerful even when he had a tap with him but I wanted a replacement the same as the broken one it wasn't a problem and quickly returned and replaced the tap. This all took place within approximately an hour from 'phoning. A Monday morning problem quickly solved.
Maureen in Surrey
, work completed
Recommended
Bathroom maintenance work
Customer Service
Quality
Value
Ian from Elmbridge Heating and Plumbing carried out several bathroom maintenance jobs for us recently: replacing a toilet, replacing taps on bath and basin, replacing ball valve in another toilet, refitting heated towel rail. The work was all done in one day and we were very pleased with all aspects - arranging the work, carrying out the job, timeliness, cleaning up, service/politeness, and billing. This was the first time we had used Elmbridge Heating and Plumbing and would certainly do so again. Great job.
Richard in Surrey
, work completed
Recommended
Slick, efficient & professional heating/plumbing services
Customer Service
Quality
Value
Replaced faulty mid position valve. Extremely slick efficient & friendly service right from the first phone call. Ian arrived on time, was polite, professional & very thorough. Worked cleanly, completed the job. Fully tested the system before leaving. Would very highly recommend to anyone needing heating/plumbing services.
Customer in Greater London
, work completed
Recommended