Terrific service
I called Elmbridge on 8th August because we had a faulty boiler. We were having a big 70th birthday party at home on 10th August and people were due to stay over. Dean from Elmbridge attended the next day and our boiler was declared unsafe and unusable. Clearly we were hugely concerned but Dean and his colleague made us a priority and replaced our boiler the same day. We were very grateful for the professional and prompt service. We can't thank Dean and the team enough.
Customer in Greater London
Posted on 18/09/2024
, work completed 08/08/2024
Recommended
Boiler replacement
explained very well how to go about replacement, and various options work done to high standard very friendly, tidy and efficient great attitude
Customer in Surrey
Posted on 12/06/2023
, work completed 09/06/2023
Recommended
Excellent boiler replacement
Called on Elmbridge Heating & Plumbing as we had major issues with our heating and boiler smelling of gas. The company sent out an engineer within 2 hours to assess the issues and produce a report on what needed doing. Several issues with the boiler were identified including a carbon monoxide leak. As the boiler was ten years old and several parts need replacing it was decided it was more economic to fit a new boiler. New boiler was fitted next day and any issues with radiators and valves were sorted quickly. Would highly recommend the company as they respond quickly, carry out all work efficiently and make sure everything is tidy and made good. Fantastic customer service and would recommend them highly.
Richard in Surrey
Posted on 15/02/2023
, work completed 14/02/2023
Recommended
Excellent work - very professional and responsive
Very happy with the service I received. The call out was initially for a radiator valve but during the visit, I asked about another problem that we had and that was diagnosed quickly and the replacement for that (expansion chamber) also fast and efficient at a good price too. Everything is working very smoothly now. Thanks to Dan and Steve for being such a safe pair of hands on this. Very professional and responsive.
Customer in Surrey
Posted on 31/01/2023
, work completed 31/01/2023
Recommended
Not recommended
We have used this company for about 9 years since moving to Surrey and they’ve generally been okay for boiler services and minor repairs. However we wish we had researched more thoroughly and taken heed of the bad reviews when we needed the boiler replacing, as they have not been good when things went wrong a few months later. We had never dealt with the owner previously and unlike his staff he is rude and argumentative. And when we had a visit from Worcester Bosch the engineer left us with a statement the the boiler was not fitted to current standards. Our quotation for the new boiler also included an eight year warranty but they have only given us seven and are now ignoring our emails. We will use a different company in future.
Customer in Surrey
Posted on 30/12/2022
, work completed 09/09/2022
Boiler repair
I was really impressed with their response time, I found the engineer professional and friendly. I was very pleased with the service and would definitely use again. Thanks again
Customer in Surrey
Posted on 27/05/2022
, work completed 27/05/2022
Recommended
Should not be endorsed by Which Trusted Traders
Used company to repair loo. The first time we tried using the loo, it would not flush. After calling their office the plumber returned and stated that the syphon was poorly functioning and needed replacing. However he had not recommended this at the time of his first visit. He stated that this would be considered a new job with a new call-out fee of £185+ vat. We queried the new call-out fee with the office who confirmed that the syphon required replacement and would be considered a new job with a new callout fee. We felt this unreasonable, as if it was faulty it should have been replaced at the same time as the inlet valve. Having lost confidence in Elmbridge Heating and Plumbing, I called another trader the same day to resolve the issue. They stated: The reason the cistern would not flush was because the water level was too low. This was because the replacement extendable inlet pipe had not been extended to the required height such that the cistern filled to the correct level. They also stated that there is nothing wrong with the existing syphon and it does not require replacement. They also advised that the existing Fluidmaster inlet valve could have been used and would have been preferable. Appalling service. Elmbridge Heating did refund amount we were charged by the other trader, but we still paid £222 to Elmbridge Heating and Plumbing for incomplete plumbing and if we had heeded their advice we would have paid them a further £222 for unnecessary work.
Customer in Surrey
Posted on 06/02/2022
, work completed 31/01/2022
Efficient service with a smile
I phoned Elmbridge Heating & Plumbing when my kitchen tap began leaking from a split in the chrome. To me, this was an emergency. A plumber James had just returned to the office and would be with me within 15minutes. He was polite and cheerful even when he had a tap with him but I wanted a replacement the same as the broken one it wasn't a problem and quickly returned and replaced the tap. This all took place within approximately an hour from 'phoning. A Monday morning problem quickly solved.
Maureen in Surrey
Posted on 27/07/2021
, work completed 12/07/2021
Recommended
Bathroom maintenance work
Ian from Elmbridge Heating and Plumbing carried out several bathroom maintenance jobs for us recently: replacing a toilet, replacing taps on bath and basin, replacing ball valve in another toilet, refitting heated towel rail. The work was all done in one day and we were very pleased with all aspects - arranging the work, carrying out the job, timeliness, cleaning up, service/politeness, and billing. This was the first time we had used Elmbridge Heating and Plumbing and would certainly do so again. Great job.
Richard in Surrey
Posted on 07/07/2021
, work completed 05/07/2021
Recommended
Slick, efficient & professional heating/plumbing services
Replaced faulty mid position valve. Extremely slick efficient & friendly service right from the first phone call. Ian arrived on time, was polite, professional & very thorough. Worked cleanly, completed the job. Fully tested the system before leaving. Would very highly recommend to anyone needing heating/plumbing services.
Customer in Greater London
Posted on 23/06/2021
, work completed 21/06/2021
Recommended
Expensive Expensive Expensive
I have just been charged £500 for Elmbridge Heating & Plumbing to replace my hot water pump. The pump costs £100 in Screwfix and the plumber was here 1 1/2 hours. They did come and spent, say, an hour here the day before. That makes their going rate over £100 hour for the work of a plumber. I found their attitude arrogant especially as the worker would not leave the premises until we had paid by card over the phone. I feel that was intimidating on their part. We wouldn't have used them except that the usual plumbers we use were not available as it was half term. Avoid at all costs.
Customer in Surrey
Posted on 03/11/2020
, work completed 29/10/2020
Great work and fast
After I sent an e-mail in the morning, Steve range me within 1 hour. Then his plumber (Ian) came to check the internal system and gave me his quote. After I agreed, he replaced the faulty expansion vessel and combination valve. I didn't know the cause of the problem for a long time but Steve and his team solved the problem on the same day. It is so nice to have reliable plumber nearby.
Customer in Surrey
Posted on 03/06/2020
, work completed 02/06/2020
Recommended
Really helpful plumbers
Steve & the team at Elmbridge have been fantastic at helping us resolve problems we've been having with a pump that wouldn't switch off. Having just moved home we discovered the external pump would stick on. Although under warranty, the pump manufacturer was resisting changing the whole pump, citing incorrect installation (not done by us or EHP). Elmbridge have been great at fixing the installation issues quickly and safely during lockdown, even liaising directly with the pump manufacturer to fully understand what needed to be done. Will definitely use them again!
Customer in Greater London
Posted on 06/05/2020
, work completed 06/05/2020
Recommended
Washing machine repair
We called out this company because of clanking in the machine and the spinner did not function. After draining the machine the filter was removed to yield a small circular object. A brief run appeared to show that the problem was solved. However, within days the clanking had returned and the spinning stopped and the water did not drain. We phoned EHP who said they were busy fixing a boiler which understandably had priority. On contacting them today (29/4/20) they said they had done the job and they in any case did not repair washing machines (So why did they come?). I am very dissatisfied at this. (And I don't like the phone being put down on me), or the offer to get me in touch with someone who could repair the machine.
Customer in Surrey
Posted on 29/04/2020
, work completed 17/03/2020
Great company!!
Elmbridge installed my new Worcester boiler and additional pipes and zone valves five years ago. Rotten job for them because they had to take out and replace boiler in a very confined boiler housing outside. No probs for them and so beautifully done. Just had my fifth annual inspection for warranty purposes. Each year they phone and remind me and along comes a completely professional and trustworthy person. This year, because of the virus, the fellow arrives in a full protective suit, mask and surgical gloves. Wow, you’ll never know how much that was appreciated. Good old Elmbridge. They’re the best in my book.
Derek, the grateful customer.
Posted on 23/03/2020
, work completed 23/03/2020
Recommended
Paid for nothing.
Had a leak coming through the ceiling, called Elmbridge Plumbing and Heating because they are local! Asked if they could look at the leak, fix and make it safe. A plumber visited the property but didn’t know were the leak was coming from. I was charged £81.00. I’m still chasing them for an invoice and diagnostics! I had to call another plumbing company to fix the leak in the end at another cost of £80.00. I wouldn’t recommend this company, I don’t think they know what they’re doing.
Customer in Surrey
Posted on 27/02/2020
, work completed 18/02/2020
Heating controls
Excellent. Efficient and friendly. Would highly recommend and would use again. Very informative.
Cicely, Surrey
Posted on 07/10/2019
, work completed 07/10/2019
Recommended
Great job to fix our underfloor heating.
Really great job done to re-set our underfloor heating, re-do the pipework and install a new wire. Kept me fully up to do date with plan, lost and progress.
Georgina, Surrey
Posted on 13/09/2019
, work completed 13/09/2019
Recommended
Very satisfied
Elmbridge H & P carried out a complete refurbishment & upgrade of my central heating system. Work was done over 2 1/2 days. EHP technician did (Ian) an excellent job. Ian worked professionally and provide a neat & quality job. Everything was left clean & tidy at the end of each day. I'm very satisfied with the service provided.
David, Surrey
Posted on 03/09/2019
, work completed 03/09/2019
Recommended
A great company to use
I have used this company several times for jobs large and small. They are polite, quick, do the job well and all their staff are clean, polite and helpful. I would highly recommend them.
Brian
Posted on 28/08/2019
, work completed 28/08/2019
Recommended
Great, reliable, friendly service
First time I’ve used this company and highly recommend them for any heating/plumbing related issues. I called on the Tuesday with a problem with my water tank heater, an appointment was made for the Wednesday to inspect, the job was finished Wednesday afternoon after a few hours work. The motorised valve needed replacing which was quite costly but well worth it considering time needed and service delivered. Highly recommend
David, Surrey
Posted on 25/06/2019
, work completed 20/06/2019
Recommended
Boiler repair without any fuss
Our boiler finally gave up the ghost and EHP were able to come and install a new one the following weekend. They were done within a few hours, including installation of the Hive and they left no mess. As promised, the old boiler and pipework was taken away within 48 hours to be recycled. Highly recommended.
Customer in Surrey
Posted on 16/04/2019
, work completed 24/11/2018
Recommended
Fit 2 x replacement kitchen taps.
Very happy. Emailed midday with details of issue and received a quote early evening. I responded next morning with query when job could be done. Quick response confirmed they could attend that day. I accepted and plumber arrived swiftly. Job was completed efficiently and effectively. Competitors I had asked to quote were all slower responding and more expensive. Many thanks.
Customer in Greater London
Posted on 31/03/2019
, work completed 30/03/2019
Recommended
Professional, friendly and efficient
Have always found the team friendly and helpful, prompt and tidy. Importantly I find that they take time to explain clearly and openly the situation I am faced with, the implications and all options open to me. Special mention to engineer Matt, who yesterday came out to service my boiler. Whilst chatting, I mentioned, in passing, another longstanding problem with a radiator that I thought was quite 'minor'. His pro-activeness and willingness to investigate further lead to the discovery of a leak in my loft which was on the verge of causing me a lot of damage (and expense). The problem was resolved within an hour and I am exceptionally grateful! Thank you Matt!
Customer in Greater London
Posted on 22/03/2019
, work completed 21/03/2019
Recommended
Disappointing would not recommend
I was recommended this company so I had high hopes but was completely disappointed. Although the lady was very nice, the gentleman just tried to take advantage because I have no knowledge on boilers and to top it off left me with a puddle from the rad a few weeks later because the bolt hadn’t been tightened properly. When I contacted the company the lady who answered the phone was very helpful however her boss who I could hear in the background was very rude and said there was nothing he could do apart from sending the original man back!
Customer in Surrey
Posted on 20/03/2019
, work completed 01/03/2019
Prompt, polite & friendly service.
Very prompt, polite and friendly service. Was easy to book with good availability, so we didn't have to wait long for the work to be done. Everything was explained well before the work began, and costs made clear up front.
Bronach, Surrey
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
Happy customer.
Great friendly service. Arrived on time. Explained all work being carried out. Price was as agreed and as quoted. Highly recommend.
Leigh, Surrey
Posted on 12/02/2019
, work completed 12/02/2019
Recommended
Fantastic
Fantastic service - very prompt and efficient. Very nice friendly engineers. Will definitely have them back.
Anna, Surrey
Posted on 07/02/2019
, work completed 07/02/2019
Recommended
Excellent professional service
Great service - very professional & personable. Clear communication & a prompt response to our initial phone enquiry. Thank you so much for all your help.
Karla, Surrey
Posted on 31/01/2019
, work completed 31/01/2019
Recommended
Prompt & professional.
On time (in fact early!). Polite & efficient.
Alan, Surrey
Posted on 29/01/2019
, work completed 29/01/2019
Recommended
Broken Boiler
Prompt reply to my request.
Tony, Surrey
Posted on 25/01/2019
, work completed 25/01/2019
Recommended
Boiler service
Matthew and Abbie arrived on time and proceeded to undertake a very professional review of our boiler and radiators. They were a pleasure to have in the house, answering my questions and making suggestions for more efficient ways to use our heating. Thank you.
Catherine, Surrey
Posted on 24/01/2019
, work completed 24/01/2019
Recommended
Friendly and professional.
Elmbridge Heating and Plumbing came out to replace a wireless thermostat. They were friendly, prompt and professional - would highly recommend. If I have any further issues I wouldn't hesitate to call them back.
Katie, Surrey
Posted on 23/01/2019
, work completed 23/01/2019
Recommended
Good job.
Trader arrived 2 hours later than advertised due to an overrunning job, but did an excellent job and was very professional.
Andrew, Surrey
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Boiler fit & power flush.
Excellent work carried out, very professional. Would recommend to anyone.
Jason, Middlesex
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
Boiler packed up
I woke up to no heating & no hot water. I called Elmbridge Heating & Plumbing. They came that same afternoon. I expected the worse as the boiler is quite old but the engineer fixed the boiler within half an hour at a very reasonable price. One very happy customer.
Sammie-Jane, Surrey
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Boiler replacement
My old boiler broke down overnight. Their engineer (Ian) soon arrived and found it would have to be replaced. He was able to start installing the new boiler the same day and worked until heating and hot water was restored. A very tidy and professional job.
Richard, Surrey
Posted on 14/11/2018
, work completed 14/11/2018
Recommended
Excellent
Very good, went above and beyond by re-installing my shelving which had to be moved. Re-piped my boiler and did a good job. Very pleasant and professional, answered all my questions.
Which? Trusted Traders Consumer
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
Excellent and prompt
At very short notice of a problem, an engineer came and presented our options. A new boiler was installed that day. Very courteous, hard-working engineer.
Martin, Surrey
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
Fantastic
Prompt, efficient, tidy & helpful.
Paul, Middlesex
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Shower pump installation
Very quick and job well done & tidy. Would definitely use again. Thank you!
Linn, Surrey
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
They did a great job
Ian was quiet, clean and got on with the job not leaving until it was finished. I was working in the house all day & you did not even know the was there. Perfect!
Which? Trusted Traders Consumer
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Fantastic work.
Very polite and hard working, put in a long day trying to solve a problem before leaving all working. Very pleased.
Angela, Surrey
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Brilliant job
I have just had a new bathroom completed by Dave (EHP). I would like to say what an excellent job, he worked tirelessly & efficiently and left my bathroom in a tidy state each day. I cannot praise enough his excellent work ethic and lovely friendly personality. I would like to say his is a credit to your company and would have no hesitation in recommending him for any work to friends. Many thanks for all the hard work.
Adrienne, Surrey
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Very professional
Worked really well throughout day with clear details given.
Alan, Surrey
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Excellent
Very impressed with overall work. After introduction first job to put down floor covering. All work was carried out in a neat and tidy way and cleaned up well at end of day. Ian was a very pleasant and cheerful chap. Pipe work was carried out neat and tidy more than satisfied.
Frank, Surrey
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Oven install
Totally excellent work and Ian is totally good and he's charming.
Zelda, Surrey
Posted on 12/02/2018
, work completed 12/02/2018
Recommended
Radiator Install
Very good job. Friendly man. Left everything clean and tidy. I was very pleased with all the work done.
Dorothy, Surrey
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
Brilliant! Professional!
Matthew was very professional. Very respectful of our home. He worked out the problem and has fixed it with great care and attention to detail. He was brilliant. Very clever! Thank you Matthew!
Patricia, Surrey
Posted on 02/02/2018
, work completed 02/02/2018
Recommended
Excellent & Efficient
New boiler installed with polite and professional service - whole operation carried out smoothly. Very pleased that problem sorted so quickly.
Irene, Surrey
Posted on 27/01/2018
, work completed 27/01/2018
Recommended
Underfloor Heating Repair
Very friendly and professional.
Maddy, Middlesex
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
Boiler installation
Very professional team. Great value for money. Fast workers. Polite staff.
Elizabeth, Surrey
Posted on 13/01/2018
, work completed 13/01/2018
Recommended
Good response.
Happy that someone was available to take my call on a Saturday, and first availability for appointment was two days later. Office staff very friendly and courteous. Engineer was friendly and efficient.
Stuart, Middlesex
Posted on 08/01/2018
, work completed 08/01/2018
Recommended
Excellent Job!
A good job - including spotting imminent problems on wall as immediate issue. Install of replacement basin went very well.
Tony, Middlesex
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Brilliant job
Completed job to a high standard.
Ronald, Surrey
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Prompt, Professional and Helpful
Arrived on time, friendly and helpful, very professional and explained what he was doing when asked. Would recommend Ian to anyone.
Jerry, Surrey
Posted on 18/12/2017
, work completed 18/12/2017
Recommended
Professional & prompt - thank you
Called at short notice. Analysed problem quickly. Returned soonest with part & fitted satisfactorily. Many thanks Matt.
Tony, Surrey
Posted on 15/12/2017
, work completed 15/12/2017
Recommended
Great Job
Really happy with install. Very professional and clean worker. Spent the time explaining the system. Will be asking for the some company and engineer for the next job.
Paul, Surrey
Posted on 24/11/2017
, work completed 24/11/2017
Recommended
Excellent boiler installation
Matt was polite and worked efficiently. He explained the operation of the boiler and thermostat clearly. We are very pleased with the work done.
Thomas, Surrey
Posted on 18/11/2017
, work completed 18/11/2017
Recommended
Boiler Install
Ian was excellent, worked hard all day, very polite and tidy. Stayed late to finish the job. Definitely recommend for any future work.
Steven, Surrey
Posted on 02/11/2017
, work completed 02/11/2017
Recommended
Brilliant imaginative job
Solved a difficult installation problem. Carried out all work as specified in the quotation & including many small adjustments on the way. Work carried out on the agreed date promptly & with minimum disturbance. System well demonstrated & very satisfactory including associated existing pipework. Whole project very business like & clean.
John, Surrey
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Brilliant job
The tradesman's name was Ian. Brilliant job, very competent, was extremely polite and courteous.
John, Surrey
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
Prompt & professional
Matt has been very friendly & helpful as well as very professional finding the electrical fault in our boiler which our other plumber could not fix, even though he tried hard. Matt made big efforts to get the needed parts quickly. Much appreciated.
Jane, Middlesex
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Pump and Motorised Valve Change
I was thoroughly pleased with the work involved. The plumber arrived on time, was courteous and very efficient. An excellent job - well done. Explained the working of the heating system.
Elaine, Surrey
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Installing radiators
My installer Ian was such a pleasant man. Did the job professionally and exceptionally tidy. He answered all my questions politely and in a way that I fully understood. Would not hesitate to recommend him to anyone. Thank you so much.
Mary, Middlesex
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Brilliant Job
Work done to a very high standard.
Mike, Surrey
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Brilliant job!
James, Jimmy, Steven and the team were fantastic. We had a new combi boiler installed with new radiators in every room, and they turned up and blitzed it. We were not without water or heating that evening, and they were pleasant, tidy and very fast. Would highly recommend.
Samantha, Surrey
Posted on 14/09/2017
, work completed 14/09/2017
Recommended
Great Job
Not much to say.... Arrived on time.... Thorough boiler service, good and pleasant experience.
Alan, Surrey
Posted on 08/09/2017
, work completed 08/09/2017
Recommended
Combi boiler replacement
A friendly, thorough and professional job. The engineer was very helpful and able to answer all my questions. Very reassuring. Will definitely use again.
Anthony, Surrey
Posted on 05/09/2017
, work completed 05/09/2017
Recommended
Excellent professional job
Very well done job and helpful and efficient staff
Susan, Surrey
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Boiler replacement
The plumber was quick and efficient and did a very tidy job. He was knowledgeable and polite. Very happy with his work.
Paul, Surrey
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Kitchen tap replacement
New tap was fitted in a timely, cheerful & efficient manner. Very much appreciated!
Which? Trusted Traders Consumer
Posted on 25/08/2017
, work completed 25/08/2017
Recommended
Faulty Pump
Prompt and excellent service. Matthew explained all the workings of the heating system so I feel I know a bit more.
Gudrun, Middlesex
Posted on 25/08/2017
, work completed 25/08/2017
Recommended
Replace boiler programmer
Have used for over 20 years. Pleasure to deal with.
Jennyfer, Surrey
Posted on 23/08/2017
, work completed 23/08/2017
Recommended
Excellent work
Proficient and professional. Job was completed to a very high standard.
Jason, Middlesex
Posted on 22/08/2017
, work completed 22/08/2017
Recommended
Excellent job
Job well done and by a very pleasant and hard working young man!
Moira, Berkshire
Posted on 21/08/2017
, work completed 21/08/2017
Recommended
Boiler fault
Very good service and on time which is really helpful.
Anne-Hebise, Surrey
Posted on 09/08/2017
, work completed 09/08/2017
Recommended
Boiler service
Came early for appointment, that was good. Polite, just got on with the job. Would recommend to anybody.
Stewart, Surrey
Posted on 09/08/2017
, work completed 09/08/2017
Recommended
Boiler service.
Job was done efficiently, on time and all very tidy.
Cindy, Surrey
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Excellent job.
Good prompt service, excellent office backup to report timing for job. Friendly and efficient firm.
Alison, London
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Fix leak
Very nice personable duo. Would recommend them both, especially Matthew.
Peter, Middlesex
Posted on 19/07/2017
, work completed 19/07/2017
Recommended
Superb service, very knowledgeable
This is the second time we've used Elmbridge Heating and Plumbing. Both times they've been very knowledgeable on the phone and had plumbers (different ones) round within the hour. Friendly and courteous plumbers who get the job done quickly and efficiently at decent rates. Plus left the area they were working on clean and tidy. Highly recommended.
RJBUK1
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
Great boiler replacement
I have no hesitation in recommending this firm, Specifically Matt & James, for their professional, efficient & fairly priced service.
Melanie, Middlesex
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
Boiler service
Alan, Surrey
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Boiler
I was very pleased with the work carried out, he gave me lots of information. I would highly recommend him.
Anne, Middlesex
Posted on 12/07/2017
, work completed 12/07/2017
Recommended
excellent service
Once again, another prompt & excellent service from the team of EHP.
Marysia, Surrey
Posted on 21/06/2017
, work completed 21/06/2017
Recommended
Cylinder installation.
Work has been done satisfactorily. Workman arrived 9.10am, but had finished by 1.00 lunchtime, I like that! He has worked quickly and I am pleased all leaks are stopped.
Martin, Surrey
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
Float valve and syphon.
Very fast and solved problems we were previously told unsolvable.
Margaret, Surrey
Posted on 13/06/2017
, work completed 13/06/2017
Recommended
Excellent job
Robert, Surrey
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Efficient & easy
James was very efficient. Helped solve a couple of issues, got everything up & running and left the area clean. Would recommend.
Amy, Middlesex
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Boiler installation
I phoned the office 7:30am as my boiler had broken down and it was uneconomical to repair. Advised that new one be fitted, I accepted the price and by 11:00 it was already started and other work I required was done all in the price which I am more than pleased. Very happy, clean and very tidy, would recommend any time.
Norman, Surrey
Posted on 18/05/2017
, work completed 18/05/2017
Recommended
Replaced tap
Very good service, Matt was quick to spot the most efficient way to get the job done. He also talked through the procedure, to pass on some very helpful tips for daily use. Will call again!
Tony, Surrey
Posted on 13/05/2017
, work completed 13/05/2017
Recommended
Combination valve replacement
Excellent work. Punctual and tidy workmanship.
Andrew, Middlesex
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
Shower & shower pump
Very friendly & cheerful. Left house tidy. Explained how it worked. James & Baker very good employees.
Jenny, Surrey
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
Gas Boiler Replacement
Our old gas boiler was replaced quickly and efficiently by Elmbridge Heating and Plumbing. They promised to get the hot hater back on day one which they did. They were flexible in agreeing to fit some taps I had bought at the same time. They put plenty of people on the job and worked hard to get it done overcoming issues that were encountered to our mutual satisfaction.
Christopher
Posted on 11/05/2017
, work completed 11/05/2017
Recommended
Excellent job
Fixed problem quick & promptly.
Shirley, Surrey
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
Excellent honest service
Fantastic job done by Matt! Thank you! Very knowledgeable and great guy!
Zoe, Surrey
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Prompt, efficient, work explained
Very helpful, very good with feedback and information.
Julian B, Surrey
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Very happy
Brian, Surrey
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Great service
Polite, professional and friendly.
Harris, Surrey
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
Rapid & competently done
Whilst not so far tested by me, the work appears to have been done quickly and competently.
F Trevor, Surrey
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
My review
Norman, Surrey
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
Excellent job
Professional, prompt and excellent service.
Roy, Middlesex
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Brilliant, thank you
Great service. Helpful and will use again. Thank you.
Helen, Surrey
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Prompt & professional
He came round promptly, was very polite and tidy and gave useful advice. He finished the job quickly.
Emma, Surrey
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
Boiler service
Good time keeping, helpful and friendly. Definitely ask for Matt again.
Alistair, Middlesex
Posted on 03/05/2017
, work completed 03/05/2017
Recommended
Excellent job
Prompt service - professionally carried out - would recommend.
Paul, Surrey
Posted on 03/05/2017
, work completed 03/05/2017
Recommended
Good job
Good, quick job. Efficient service.
Rosemary, Surrey
Posted on 02/05/2017
, work completed 02/05/2017
Recommended
Good job.
OK and less costly than I feared.
John, Surrey
Posted on 28/04/2017
, work completed 28/04/2017
Recommended
Fast solid job.
Fast solid job. Easy, no problems.
Andrew, Surrey
Posted on 27/04/2017
, work completed 27/04/2017
Recommended
Great job
Fast, friendly and great service, couldn't have been better. Thanks!
Michael, Surrey
Posted on 26/04/2017
, work completed 26/04/2017
Recommended
Excellent
Fast, efficient service - hot water and heating is working again - thank you!
Ian, Surrey
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
Professional job
Quickly found the problem with the boiler/heating, replaced the part with minimal disturbance, clean and tidy job, friendly staff. I would very much recommend them.
Mark, Surrey
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
Very impressed
I was very impressed with service I received from Ian. I would recommend him very highly to anybody.
Lilian, Surrey
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
My review
Subhanu, Surrey
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Professional job
Good service. Delivered on time. Resolved problem straight away.
Chris, Middlesex
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Prompt/professional
Susan, Middlesex
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
To fix 2 toilets
Excellent quote response clean tidy and efficient. Thank you.
Jan, Surrey
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Efficient & professional
Baker and Matt were friendly and professional. They arrived promptly, completed the work efficiently and left everything tidy. I would be very happy to recommend them in future.
Nicole, Surrey
Posted on 20/04/2017
, work completed 20/04/2017
Recommended
Excellent. Arrived on time. V. professional.
Arrived at agreed time. Professional job. Matt went out of his way to explain operation of times/boiler.
Which? Trusted Traders Consumer
Posted on 20/04/2017
, work completed 20/04/2017
Recommended
Professional service
Had a troublesome leak fixed. Very professional service as always from a trusted firm. No fuss, got the job done.
Andrew, Surrey
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Very efficient
Very prompt, very helpful.
Christine, Surrey
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Fast & efficient
Super quick response time. All work carried out at the time. Fantastic service.
Mark, Surrey
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Fantastic job
Brilliant service - came out same day. Terrific job done.
Anne, Surrey
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Great job
Friendly and efficient guys - explained problems what was needed perfectly - very happy with service.
Liz, Middlesex
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
My review
Mike, Surrey
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Very happy lady
Very pleased with the work carried out. Matt & Baker were very friendly, kept well informed during the works, kept things tidy. 10 out of 10! Well done!
Jackie, Surrey
Posted on 12/04/2017
, work completed 12/04/2017
Recommended
Brilliant job
Brilliant work & felt comfortable leaving home & letting the engineer get on with his work. Very pleased with finished result especially as not too much dust.
Andrea, Surrey
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Excellent service
Excellent service carried out by a caring, young man. Very satisfied thank you.
Bill, Surrey
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Prompt & professional
Several jobs completed in a prompt and professional manner.
Linda, Surrey
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Brilliant job
C, Berkshire
Posted on 10/04/2017
, work completed 10/04/2017
Recommended
Cracking job
Yet another great job. No messing about, really professional and friendly. Will always make Elmbridge my first port of call.
Derek, Middlesex
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Great job
Prompt, on time, professional & no issues. Good job!
Mark, Surrey
Posted on 06/04/2017
, work completed 06/04/2017
Recommended
Excellent service
Put in a new boiler. Very impressed with the service & especially the after care provided. Highly recommended.
Rory, Surrey
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
Excellent service.
I was left with a new washing machine to install after being let down the supplier. James arrive on time, removed my old machine and plumbed in my new one. Speedy, clean, friendly service. Excellent service as usual.
Michael, Surrey
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
Quick and efficient
Jonathan, Surrey
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Prompt and professional
Friendly, efficient, professional service.
Sophia, Surrey
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Great job on service
Mark, Surrey
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Very professional
Very efficient worker and helpful. Would fully recommend.
E, Middlesex
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Excellent
Very efficient, excellent customer service.
Terence, Surrey
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Efficient and reliable
Efficient and reliable. Job done and happy customer.
Which? Trusted Traders Consumer
Posted on 31/03/2017
, work completed 31/03/2017
Recommended
Great job - efficient & friendly
Available at short notice. Located the problem quickly and fixed professionally and well. Would recommend.
Kate, Middlesex
Posted on 31/03/2017
, work completed 31/03/2017
Recommended
Excellent work.
An entirely satisfactory outcome.
Rodney, Surrey
Posted on 31/03/2017
, work completed 31/03/2017
Recommended
My review
Adrian, Surrey
Posted on 30/03/2017
, work completed 30/03/2017
Recommended
Excellent job
A job very well done. Friendly & efficient service.
Robert, Middlesex
Posted on 29/03/2017
, work completed 29/03/2017
Recommended
Very efficient
Solved the problem of our blocked kitchen sink which had defeated other contractors. Very friendly. Would use again.
John, Surrey
Posted on 28/03/2017
, work completed 28/03/2017
Recommended
Very professional job
James did a superb job today - prompt and efficient.
Maurice, Surrey
Posted on 28/03/2017
, work completed 28/03/2017
Recommended
Excellent!
Very good indeed. Welcome next year.
Maurice, Surrey
Posted on 24/03/2017
, work completed 24/03/2017
Recommended
Excellent.
Excellent service. Professional, prompt, courteous, helpful. Job completed to a very high standard, in terms of finish it exceeded expectations.
Alison, Middlesex
Posted on 22/03/2017
, work completed 22/03/2017
Recommended
Faultless!
Very friendly boys. Lovely. Thankyou Matt and Baker.
Sally, Surrey
Posted on 22/03/2017
, work completed 22/03/2017
Recommended
Very pleased
Quick & clean service. Very pleased.
Michael, Surrey
Posted on 21/03/2017
, work completed 21/03/2017
Recommended
Prompt, very good
Nahoko, Surrey
Posted on 21/03/2017
, work completed 21/03/2017
Recommended
Boiler installation.
Hard to see how it could have been done better - super job.
Colin, Surrey
Posted on 20/03/2017
, work completed 20/03/2017
Recommended
Very helpful
Quickly identified the problem. Very helpful.
Carolyn, Surrey
Posted on 20/03/2017
, work completed 20/03/2017
Recommended
Excellent job
Excellent job - annual service.
Bryan, Surrey
Posted on 20/03/2017
, work completed 20/03/2017
Recommended
Prompt & professional
They responded very promptly to my problem with a leaking radiator and also came promptly to fit a new one and flush the system.
John, Surrey
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
New shower mixer
James was on time on his initial visit and on the day to replace the taps. Clean and tidy and very pleasant. Thank you James and Elmbridge.
Lesley, Middlesex
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Boiler servicing
Matt has been amazing, very professional, warm and welcoming. Will always ask for Matt. Did an amazing job on the boiler, even took the time to explain things to me. Perfect.
Charles, Surrey
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Professional service
Complex fault correctly diagnosed and corrected in a professional manner.
C, Surrey
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Very pleasant, done a good job
Fantastic job carried out by James. Great service!
Iris, Middlesex
Posted on 15/03/2017
, work completed 15/03/2017
Recommended
Excellent
Always very helpful & trustworthy.
Elizabeth, Middlesex
Posted on 15/03/2017
, work completed 15/03/2017
Recommended
First class workmanship.
Very pleased with James and the manner in which he carried out the work. Would have confidence in recommending him to others.
Sidney, Surrey
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Excellent pro job.
Quick, professional and friendly. Great, all round job.
Jem, Surrey
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
My review
Michael, Surrey
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
My review.
Brian, Middlesex
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Great job.
Very efficient, fast & professional service.
Jill, Surrey
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Great job A++
Very professional and friendly. Would definitely recommend and use again.
Kirstie, Middlesex
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Prompt and professional.
Came out immediately and hopefully sorted problem. Very helpful and a pleasure to have in our home.
Laura, Middlesex
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Prompt and professional
James was quick, efficient and polite. Did a very good job.
Alan, Surrey
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Good job
Anonymous
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Very good.
Arrive on time, very efficient. Excellent.
Graham, Surrey
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Prompt & professional
Very impressed. Speedy response. Excellent customer service. Staff pleasant, friendly & helpful.
Jo, Berkshire
Posted on 11/03/2017
, work completed 11/03/2017
Recommended
Great job very professional
Great job. Very quick and efficient.
Martin, Surrey
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
Excellent!
Turned up on time, leaving my whole afternoon free. Very polite & courteous.
Monika, London
Posted on 09/03/2017
, work completed 09/03/2017
Recommended
Great job, helpful and friendly.
As always, helpful and friendly, professional job.
Nicola, Surrey
Posted on 09/03/2017
, work completed 09/03/2017
Recommended
Brilliant job
We are new to the area, so were apprehensive about using a plumber for the first time. Matt was brilliant - super professional & friendly, got the job done super quickly. Will only be asking for him now - sorry Matt!
Diana, Surrey
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Brilliant job
Very professional service. Would certainly recommend to others. We felt very confident with installers knowledge & work.
Which? Trusted Traders Consumer
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Brilliant
Very efficient, friendly and professional.
Nicole, Surrey
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Professional, friendly & highly recommended
Engineer always courteous, helpful and professional.
Chris, Surrey
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Brilliant job
Very good, the best plumber, James that we use all the time.
Patricia, Surrey
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Very good indeed
Used the company several times now, always very happy with service. Would recommend.
Andrew, Middlesex
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Prompt and professional
Good service carried out very quick and polite.
James, Surrey
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Prompt & professional
Everything was done promptly and well - thank you.
Ula, Middlesex
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Great work!
Great! Quick, professional & friendly.
Amanda, Surrey
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Excellent job
Quick job at the quoted price.
Jonathan, Surrey
Posted on 06/03/2017
, work completed 06/03/2017
Recommended
Fantastic service
Promptly identified the issues and had them solved same day. All with a friendly service too. Can't ask for much more!
Gretlin, Surrey
Posted on 03/03/2017
, work completed 03/03/2017
Recommended
Prompt & professional
I was really pleased with the service.
Eugene, Middlesex
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Polite and efficient
We needed a service for our boiler and central heating. Matt was helpful, quick and friendly and sorted out what we needed. Would use again
Zoe, Surrey
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
My review
Brilliant job - great service.
Eloise, Surrey
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Friendly & professional
Matt was friendly & professional.
Alan P, Surrey
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Quick & efficient
Service was quick and efficient. Excellent customer service.
Joan, Middlesex
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Professional and efficient
James was very efficient, polite and helpful. I do think the price is high, but this may be due to me being out of date.
Ruth, Surrey
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Brilliant job
Very easy to deal with, very pleased.
Philip, Middlesex
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Excellent, very polite
Your guys arrived and were very polite, explained everything to me. Very happy with the service.
Dawn, Surrey
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Excellent job
Workman was very efficient and worked well. Very clean and tidy.
Shirley, Surrey
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Good prompt work
Prompt and knowledgeable. Checked everything with me first.
Matthew, Surrey
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Great job
Very professional. Matt is a very knowledgeable engineer and left the place tidy and made sure everything was working properly after service.
Shakeel, Middlesex
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
My review
Helen, Surrey
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Good job
Good job. Prompt, timely and professional.
George, Surrey
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Excellent
Excellent! Reliable, quick and pleasant. I would recommend you.
Yvonne, Middlesex
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
My review
The service is always excellent!
Linsey, Surrey
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Friendly and professional
Friendly, professional and clear about job to be undertaken. Prompt call-out.
Caroline, Surrey
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Great job, very professional
Matt is very polite and very professional and carried out the task. His work was clean and tidy.
Steve, Surrey
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Efficient & fast
Friendly & efficient staff - always reliable.
Libby, Middlesex
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
Excellent thorough job
Very difficult job to do but the plumber did an extremely thorough job and worked late into the evening so that we could have heat and hot water - was exceptionally conscientious.
Timothy, Surrey
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
Perfect
I'm pleased with the service, thanks to Matt.
Funda, Surrey
Posted on 25/02/2017
, work completed 25/02/2017
Recommended
Good clean job
Although late the job was done quickly & competently.
Anne, Surrey
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Radiator
Fantastic service. Very efficient, and they explained everything really well, I would recommend them to anyone.
Paarus, Surrey
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Great job
Very efficient and very helpful and friendly service from Matt. Would use again.
Rachal, Surrey
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
My review
Professional, tidy, and thorough.
David, Surrey
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Prompt, efficient & professional
Great job carried out, no fuss, no mess. Was given a good discount for cancellation due to sickness. Matt was prompt, polite and professional. Would highly recommend.
Anna, Surrey
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
My review
Fast, efficient service. Thank you.
Sarah, Surrey
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Boiler repair.
Phil, Surrey
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Prompt & professional
So glad I didn't have to wait in all day. Matt was helpful & polite.
Ruth, Middlesex
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Very helpful and friendly
I've had Matt from Elmbridge H&P out twice in the last two months. He's honest and helpful and thorough. I've asked lots of questions and he's been patient and is very knowledgeable.
Teresa, Surrey
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Competent polite & professional
Courteous, competent, professional service.
Steve, Surrey
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
Fast & brilliant in emergency
Brilliant service. Fixed problem efficiently and quickly.
Sonya, Surrey
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
Friendly and efficient service.
Very happy with the level of service shown by Matt - All work carried out carefully and with professionalism.
David, Middlesex
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
First class in every way
Have no hesitation in recommending them.
Peter, Surrey
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
Very good
The workmen were considerate and worked hard.
William, Surrey
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
First class job
Very helpful work and advice by Mat.
Norman, Surrey
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
My review
Friendly, trustworthy, tidy, works efficiently.
Laura, Middlesex
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
Excellent!
Turned up on time, very efficient and polite. Matt carried out the job with no problems at all. Very happy.
Betty, Middlesex
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
Professional
Rachel, Surrey
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Excellent job
Prompt attendance. Problem rapidly sorted.
Richard, Surrey
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Reliable and friendly.
Same day call out and job completed following Monday. Friendly and reliable local company. Would not hesitate to recommend.
Katie, Surrey
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Very satisfied
Turned up on time. Happy with work.
Anne, Surrey
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Great job
Very helpful, checked out all the issues and answered all the queries I had.
David, Berkshire
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Get ripped off by them and hire another plumber to fix what they've done
We had somewhat an emergency and the plumber quoted us a price 2.5 times higher than what we felt it was worth. Well, we had to accept as he was already there. He left having done more damage than good. So far came back twice and guess what? The leak is still going.
Jaroslavna
Posted on 18/02/2017
, work completed 18/02/2017
Professional and thorough.
Showed up on time, polite and took time to ensure all was checked.
Thomas, Surrey
Posted on 18/02/2017
, work completed 18/02/2017
Recommended
Great job.
Would definitely recommend to others and use them again. Prompt and efficient service, from friendly workmen.
Which? Trusted Traders Consumer
Posted on 14/02/2017
, work completed 14/02/2017
Recommended
Excellent & professional
Work carried out was fast, efficient, always cleared working areas very professional. Project extensive new build, all quotes met and came in on budget. Would definitely recommend. Excellent service.
Chandra, Middlesex
Posted on 12/02/2017
, work completed 12/02/2017
Recommended
Excellent company
I was impressed by this company from their first visit, they were full of very good ideas. No other company came close. All of the workmen have been very good at their jobs and cleaned up daily. I am delighted with my new shower room.
Josephine, Surrey
Posted on 30/01/2017
, work completed 30/01/2017
Recommended
Very good
Very helpful and prompt. Arrived on time and appears to have fixed the problem.
Mark, Surrey
Posted on 27/01/2017
, work completed 27/01/2017
Recommended
Expensive for a very small job
I would echo comments by Radhika (21 Nov last year) that the company overcharge for small jobs. My elderly mother was charged over £100 for just ten minutes' work to fix a lavatory cistern leak. The guy who came out was very pleasant, and he seems to have fixed the problem (time will tell) but it does seem a lot of money for a very short visit. Ann C
Which? Trusted Traders Consumer
Posted on 07/01/2017
, work completed 07/01/2017
Recommended
Great job. Fantastic service.
Ian was extremely helpful throughout. Thorough and polite, keeping the job very clean. A really professional approach, and he fixed our heating while here working on the under-floor heating.
Bo, Surrey
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
My review
I have no hesitation in recommending.
Van Der Pol, Surrey
Posted on 03/01/2017
, work completed 03/01/2017
Recommended
Excellent service & knowledge
Excellent service. Engineer was able to detect problem and fix in a day. We had previously had at least 4 engineers round to fix the problem and no one else had been able to fix it until now. Great service, would not hesitate to recommend to others.
Alison, Surrey
Posted on 03/01/2017
, work completed 03/01/2017
Recommended
Wonderful job - very clean worker
Ian, the Plumber we had, did an excellent job, with which we are very pleased with. He is a steady, polite worker and is a very clean workman indeed. We would highly recommend him & the company to friends etc.!
Lee, Surrey
Posted on 20/12/2016
, work completed 20/12/2016
Recommended
Wish I had never called them
This company has some excellent reviews on Which? however we would warn people to check their quote carefully. It turned out that our quote was ambiguous and our interpretation and Elmbridge’s were very different. Unfortunately, one of the owners, who had undertaken the quote, was on holiday at the time of installation. The engineer on site did not hold back in his irritation at the fact we were querying it. By the time that we realised they were not doing what we had asked for, the work was too far gone, so we had no option but to proceed. We had asked for a new central heating system, save for the boiler and tank. What we got was our radiators replaced at a extortionate price. More importantly the heating system now doesn't work properly. To be fair to Elmbridge they did come out a number of times to investigate, and the owner, Steve, talks a very good game. However many more times we were cancelled at short notice (often on the day they were due), or they just didn't turn up at all, and it was always a different engineer which meant explaining the issues over and over again. After 7 months Elmbridge no longer respond to my emails or messages, so we are now having to spend money with another heating company to put right the issues they have left us with.
Which? Trusted Traders Consumer
Posted on 04/12/2016
, work completed 04/12/2016
My Review
Ian worked diligently with confidence. He was in full command of the task. He thoroughly checked the heating system.
Joan, Surrey
Posted on 02/12/2016
, work completed 02/12/2016
Recommended
My review
Jacob, Surrey
Posted on 24/11/2016
, work completed 24/11/2016
Recommended
Expensive for the simplest of tasks
Paid £103 (85 plus vat) for bleeding 3 radiators and 10 mins of work. Exorbitant and unexpected. Wasn't informed of exact call out fee on the phone. Apparently they come out and quote for bigger work for free which we also asked for. I guess plumbing is big business but I feel slightly ripped off
Radhika
Posted on 21/11/2016
, work completed 21/11/2016
Recommended
Exceptional service
Excellent job, completed on time, polite, friendly tradesmen. Clean from start to finish. Would highly recommend.
David, Surrey
Posted on 02/11/2016
, work completed 02/11/2016
Recommended
Brilliant job.
A very good experience with a charming man who was clean, efficient and tidy and did not waste time. A well done job.
Melanie, Surrey
Posted on 01/11/2016
, work completed 01/11/2016
Recommended
Friendly and polite trader
Our new boiler was fitted quickly and efficiently. The fitter was friendly, polite and hard-working.
Susanne, Middlesex
Posted on 28/10/2016
, work completed 28/10/2016
Recommended
My review
Which? Trusted Traders Consumer
Posted on 27/10/2016
, work completed 27/10/2016
Recommended
Brilliant job
Excellent workmanship & professional finish.
Peter, Middlesex
Posted on 25/10/2016
, work completed 25/10/2016
Recommended
Can't fault them!, Highly recommended.... 10/10
After hearing the ad on Radio Jackie (and then learning all the words!) decided to call Elmbridge to run a new gas supply for our cooker. Very friendly company and engineers. Fitter arrived on time and was very courteous and has done an outstanding quality job of the gas pipework even though it’s under the floor. Nothing was too much trouble and he then serviced our boiler and re-routed the condense pipe, all for a very reasonable price. Highly recommended and will definitely use them again.
StevieH2016
Posted on 24/08/2016
, work completed 24/08/2016
Recommended
Very good job
Very helpful young man & a clean worker.
Michael, Surrey
Posted on 27/06/2016
, work completed 27/06/2016
Recommended
Repair of leaking tap.
Arrived as agreed on time. Fixed the problem rapidly. Very pleasant experience.
Which? Trusted Traders Consumer
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Prompt and Professional
Came same day to identify source of leak, carried out temporary repair to prevent further leakage. Came back to replace shower valve and replace tiling and again to finish off. Professional job, pleasure to have James in the house and happy to go out and leave him to work alone.
Tony, Surrey
Posted on 15/06/2016
, work completed 15/06/2016
Recommended
My Review
Pauline, Surrey
Posted on 09/06/2016
, work completed 09/06/2016
Recommended
My Review
Brian, Surrey
Posted on 07/06/2016
, work completed 07/06/2016
Recommended
My Review
An excellent, able and well mannered engineer, obviously very knowledgeable in his subject.
Sheila M, Surrey
Posted on 31/05/2016
, work completed 31/05/2016
Recommended
Excellent work.
James was polite, punctual and did a very good job, and was great at explaining what he did and couldn't do. A nice bloke, who was good to talk to and worked hard.
Chris, Surrey
Posted on 25/05/2016
, work completed 25/05/2016
Recommended
Excellent job
Very professional, on time, clean and tidy.
Ania, Surrey
Posted on 13/05/2016
, work completed 13/05/2016
Recommended
Another professional and excellent job
I have used this firm on a number of occasions and found them to be prompt, good value, professional and considerate!
Jeffrey, Surrey
Posted on 13/05/2016
, work completed 13/05/2016
Recommended
Prompt & professional
Margrit, Surrey
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
Brilliant all round.
Great service, came next day to install new boiler as other one had broken. Also installed two rads. Always use Elbridge for services etc.
Jackie, Middlesex
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
My Review
Alicia, Surrey
Posted on 07/04/2016
, work completed 07/04/2016
Recommended
My Review
Sheelagh, Middlesex
Posted on 01/04/2016
, work completed 01/04/2016
Recommended
Excellent
Very helpful and professional. Gave excellent advice. Very happy with service.
Which? Trusted Traders Consumer
Posted on 01/04/2016
, work completed 01/04/2016
Recommended
Great job
Turned up on time and did an excellent job. Including leaving everything clean and tidy - thanks.
Mark, Surrey
Posted on 30/03/2016
, work completed 30/03/2016
Recommended
My Review
Evert, Surrey
Posted on 17/03/2016
, work completed 17/03/2016
Recommended
My Review
A new boiler fitted efficiently and very promptly by a thoroughly polite and energetic engineer. I would give the company 5 stars from start to finish. Thank you James.
Valerie, Surrey
Posted on 16/03/2016
, work completed 16/03/2016
Recommended
My Review
Most efficient service which enhances reputation. Will recommend and use again.
James, Surrey
Posted on 14/03/2016
, work completed 14/03/2016
Recommended
Blocked sink
Highly recommended. Fast call out, reliable service.
Elizabeth, Surrey
Posted on 10/03/2016
, work completed 10/03/2016
Recommended
Most excellent.
Friendly, professional and speedy. Listened carefully to the couple of problems I was having and promptly sorted them.
Derek, Middlesex
Posted on 09/03/2016
, work completed 09/03/2016
Recommended
Prompt and professional
Very efficient and polite.
Roger, Middlesex
Posted on 01/03/2016
, work completed 01/03/2016
Recommended
Brilliant job
Very helpful plumber. Fixed problem straight away. Very knowledgeable.
John, Surrey
Posted on 01/03/2016
, work completed 01/03/2016
Recommended