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Endorsed by

Which

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Trusted Traders

EMS Stairlifts

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb small logo 14

4.9

47 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

EMS was founded in 1988 and is one of the oldest and most established independent stairlift, through floor lift short rise lift and modular ramp distributors in the UK.

Our factory trained engineering team are available to carry out service and maintenance work on all types of disabled lifting equipment and we maintain a 24/7 emergency call out service.

Our Stairlift Centre in Baldock Hertfordshire is the only one of its type in the UK. It allows those seeking advice to see and try a wide range of stairlifts, through floor lifts and other equipment.
We supply new, reconditioned and rental straight stairlifts (from stock) and our wide range of curved stairlifts ensures that we can accommodate any staircase, including spiral and outside staircases.

Our range of domestic through floor lifts and short rise platform lifts up to 3 metres are all fully compliant with BS and European standards, as are our range of modular ramps platforms and step systems. These are also compliant with building regulations.

What we do

  • Disability and mobility

    • Access ramps - indoor and outdoor
    • Stairlifts
    • Home adaptations
  • More Services

    • 24hr service and repair
    • through floor lifts
    • step lifts

Customer reviews

Reviews summary

4.9
47 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Brilliant job
Customer Service
Quality
Value
My stairlift was fitted by a first class fitter who did a clean and first class job.
John, Essex11/07/2018
Fantastic experience
Customer Service
Quality
Value
The company were supportive and honest with us. The whole fitting start to finish took 10 days. Matt was great came to our home and measured and as mum was still in hospital was happy to visit her to complete all the details. The whole experience was easy. Everyone was so helpful.
Lorna, Hertfordshire22/06/2018
A no hassle job
Customer Service
Quality
Value
The least disruptive item I have ever had fitted. A friend recommended EMS I am so glad they did.
Peter, Cambridgeshire08/06/2018
Excellent service
Customer Service
Quality
Value
I was very pleased with the service we have received, everything was on the time and date promised and the house was left clean. The engineer was friendly and explained how the lift worked and the work was finished in the time I was told it would take.
Ruth, Hertfordshire17/05/2018
A very good company
Customer Service
Quality
Value
A friendly, polite and efficient company from top to bottom. The installation engineer arrived early and worked through until the job was completed. He cleaned up fully and gave very clear instructions on the use of the stair lift.
Which? Trusted Traders Consumer13/04/2018
Very satisfying company
Customer Service
Quality
Value
Gave one confidence in making an expensive decision about at the start you know nothing. They had patience and didn't pressurise you. Their products were very great and a good range about which they explained and demonstrated in detail. Their staff and installers were very kind and excellent as was the stair lift they installed.
Donald, Hertfordshire12/04/2018
Perfect job
Customer Service
Quality
Value
On time, clean, tidy, polite, caring & quality job.
David, Bedfordshire05/04/2018
Perfect job
Customer Service
Quality
Value
On time, clean, tidy, polite, caring & quality job.
David, Bedfordshire05/04/2018
Great job done
Customer Service
Quality
Value
Very pleased with the work carried out, very tidy and cleaned up after himself, I would highly recommend this company.
Pauline, Hertfordshire27/03/2018
Brilliant
Customer Service
Quality
Value
EMS were so very quick. All done within 4-5 working days. Mum is so pleased that she can back 'up' to her bed. Thank you EMS.
Mary, Hertfordshire26/03/2018