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Endorsed by Which? Trusted Traders

EMS Stairlifts

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4.9

71 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

EMS was founded in 1988 and is one of the oldest and most established independent stairlift, through floor lift short rise lift and modular ramp distributors in the UK.

Our factory trained engineering team are available to carry out service and maintenance work on all types of disabled lifting equipment and we maintain a 24/7 emergency call out service.

Our Stairlift Centre in Baldock Hertfordshire is the only one of its type in the UK. It allows those seeking advice to see and try a wide range of stairlifts, through floor lifts and other equipment.
We supply new, reconditioned and rental straight stairlifts (from stock) and our wide range of curved stairlifts ensures that we can accommodate any staircase, including spiral and outside staircases.

Our range of domestic through floor lifts and short rise platform lifts up to 3 metres are all fully compliant with BS and European standards, as are our range of modular ramps platforms and step systems. These are also compliant with building regulations.

What we do

  • Disability and mobility

    • Access ramps - indoor and outdoor
    • Stairlifts
    • Home adaptations
    • Disabled Lifts
    • Rise and recline chairs
    • Stairlift Engineers
    • Step Lifts
    • Through Floor Lifts

  • More Services

    • 24hr service and repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
71 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Brilliant job
Customer Service
Quality
Value
10/10.
Grace, Hertfordshire Posted on 29/09/2018 , work completed 29/09/2018
Recommended
Excellent advice & work
Customer Service
Quality
Value
Lift fitted less than 2 weeks after initial enquiry. Very pleased with advice and the way the work was carried out.
Bruce, Hertfordshire Posted on 08/08/2018 , work completed 08/08/2018
Recommended
My review
Customer Service
Quality
Value
Highly recommended.
George, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
Brilliant job
Customer Service
Quality
Value
My stairlift was fitted by a first class fitter who did a clean and first class job.
John, Essex Posted on 11/07/2018 , work completed 11/07/2018
Recommended
Friendly service & good workmanship
Customer Service
Quality
Value
Recommended by a reliable source, they did not disappoint. Very friendly & helpful throughout. The CEO of this family-run business handled a couple of small contractual queries personally. Conscientious & did a good neat job. When gap opened to offer an early installation date it was offered as they knew the need was great. Have not experienced after-sales service yet so can't comment on that - but optimistic!
Alexandra, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Recommended
Fantastic experience
Customer Service
Quality
Value
The company were supportive and honest with us. The whole fitting start to finish took 10 days. Matt was great came to our home and measured and as mum was still in hospital was happy to visit her to complete all the details. The whole experience was easy. Everyone was so helpful.
Lorna, Hertfordshire Posted on 22/06/2018 , work completed 22/06/2018
Recommended
A no hassle job
Customer Service
Quality
Value
The least disruptive item I have ever had fitted. A friend recommended EMS I am so glad they did.
Peter, Cambridgeshire Posted on 08/06/2018 , work completed 08/06/2018
Recommended
Excellent service
Customer Service
Quality
Value
I was very pleased with the service we have received, everything was on the time and date promised and the house was left clean. The engineer was friendly and explained how the lift worked and the work was finished in the time I was told it would take.
Ruth, Hertfordshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
A very good company
Customer Service
Quality
Value
A friendly, polite and efficient company from top to bottom. The installation engineer arrived early and worked through until the job was completed. He cleaned up fully and gave very clear instructions on the use of the stair lift.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
Recommended
Very satisfying company
Customer Service
Quality
Value
Gave one confidence in making an expensive decision about at the start you know nothing. They had patience and didn't pressurise you. Their products were very great and a good range about which they explained and demonstrated in detail. Their staff and installers were very kind and excellent as was the stair lift they installed.
Donald, Hertfordshire Posted on 12/04/2018 , work completed 12/04/2018
Recommended
Which? Trusted Traders

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Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.