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Endorsed by Which?
EMS Lifts Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life.
At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.
Fast delivery and expert stairlift fitting
Trusted by over 270 local authorities
Multi award-winning company
Which? Trusted Trader
What we do
Disability and mobility
- Access ramps - indoor and outdoor
- Stairlifts
- Home adaptations
- Disabled Lifts
- Rise and recline chairs
- Stairlift Engineers
- Step Lifts
- Through Floor Lifts
More Services
- 24hr service and repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
83 reviews
Recommended
Recommended
by 100% of customers
Sort by
Extremely professional
Customer Service
Quality
Value
We needed the stairlift fitting urgently. EMS responded quickly to our call and fitted in the same week! everyone at EMS is extremely professional.
Judy, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Fitted my stairlift, very satisfied.
Raymond, Essex
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent personal service. Very quick setup of chair.
Jill, Hertfordshire
, work completed
Recommended
Very happy
Customer Service
Quality
Value
Very happy with workmanship and professionalism of the workers who installed the stairlift. He attended on time and explained the working of the stairlift fully.
Ronald, Hertfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
On time. They were very professional at installation, excellent. Customer service skills outstanding. Helpful and polite.
Michael, Hertfordshire
, work completed
Recommended
Excellent, friendly and professional
Customer Service
Quality
Value
A really pleasant, friendly service. Very professional, excellent quality of work and very clear explanation of how to use the stairlift.
Raymond, Hertfordshire
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very pleased with the installation, took less time that thought. Engineer - polite and knowledgeable.
William, Hertfordshire
, work completed
Recommended
Professional, reliable, excellent service!
Customer Service
Quality
Value
Having paid a deposit for a stairlift with another company, we were let down three times on installation dates. We had a site visit from EMS then on a recommendation. Within three days the lift was ordered, installed and at a cheaper price! Excellent personal service from Matt and Kim prior to installation. This was then backed up by further excellent service by Paul on installation. Definitely a win-win for us! Thank you, EMS.
Evelyn, Hertfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
10/10.
Grace, Hertfordshire
, work completed
Recommended
Excellent advice & work
Customer Service
Quality
Value
Lift fitted less than 2 weeks after initial enquiry. Very pleased with advice and the way the work was carried out.
Bruce, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommended.
George, Hertfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
My stairlift was fitted by a first class fitter who did a clean and first class job.
John, Essex
, work completed
Recommended
Friendly service & good workmanship
Customer Service
Quality
Value
Recommended by a reliable source, they did not disappoint. Very friendly & helpful throughout. The CEO of this family-run business handled a couple of small contractual queries personally. Conscientious & did a good neat job. When gap opened to offer an early installation date it was offered as they knew the need was great. Have not experienced after-sales service yet so can't comment on that - but optimistic!
Alexandra, Hertfordshire
, work completed
Recommended
Fantastic experience
Customer Service
Quality
Value
The company were supportive and honest with us. The whole fitting start to finish took 10 days. Matt was great came to our home and measured and as mum was still in hospital was happy to visit her to complete all the details. The whole experience was easy. Everyone was so helpful.
Lorna, Hertfordshire
, work completed
Recommended
A no hassle job
Customer Service
Quality
Value
The least disruptive item I have ever had fitted. A friend recommended EMS I am so glad they did.
Peter, Cambridgeshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I was very pleased with the service we have received, everything was on the time and date promised and the house was left clean. The engineer was friendly and explained how the lift worked and the work was finished in the time I was told it would take.
Ruth, Hertfordshire
, work completed
Recommended
A very good company
Customer Service
Quality
Value
A friendly, polite and efficient company from top to bottom. The installation engineer arrived early and worked through until the job was completed. He cleaned up fully and gave very clear instructions on the use of the stair lift.
Which? Trusted Traders Consumer
, work completed
Recommended
Very satisfying company
Customer Service
Quality
Value
Gave one confidence in making an expensive decision about at the start you know nothing. They had patience and didn't pressurise you. Their products were very great and a good range about which they explained and demonstrated in detail. Their staff and installers were very kind and excellent as was the stair lift they installed.
Donald, Hertfordshire
, work completed
Recommended
Perfect job
Customer Service
Quality
Value
On time, clean, tidy, polite, caring & quality job.
David, Bedfordshire
, work completed
Recommended
Perfect job
Customer Service
Quality
Value
On time, clean, tidy, polite, caring & quality job.
David, Bedfordshire
, work completed
Recommended
Great job done
Customer Service
Quality
Value
Very pleased with the work carried out, very tidy and cleaned up after himself, I would highly recommend this company.
Pauline, Hertfordshire
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
EMS were so very quick. All done within 4-5 working days. Mum is so pleased that she can back 'up' to her bed. Thank you EMS.
Mary, Hertfordshire
, work completed
Recommended
Excellent job, well done
Customer Service
Quality
Value
Matt was very prompt and very professional, friendly and knew what he was doing. Could not fault him in any department. Recommend him to all.
Alan, Hertfordshire
, work completed
Recommended
Yes, Very Good, No Problem
Customer Service
Quality
Value
Very pleased with all the services that we received from E.M.S. Stairlifts. The engineer was 1st class and very polite and helpful.
Doreen, Bedfordshire
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
From surveyors visit and discussion to installation this has proved a highly satisfactory job. Excellent product installed by two very competent young men.
Christopher, Cambridgeshire
, work completed
Recommended