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Endorsed by Which?
EMS Lifts Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life.
At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.
Fast delivery and expert stairlift fitting
Trusted by over 270 local authorities
Multi award-winning company
Which? Trusted Trader
What we do
Disability and mobility
- Access ramps - indoor and outdoor
- Stairlifts
- Home adaptations
- Disabled Lifts
- Rise and recline chairs
- Stairlift Engineers
- Step Lifts
- Through Floor Lifts
More Services
- 24hr service and repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
84 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great work
Customer Service
Quality
Value
EMS Lifts installed a curved stairlift for me in my property.
Which? Trusted Traders Consumer
, work completed
Recommended
Delighted with the work
Customer Service
Quality
Value
EMS Lifts installed a stairlift for me that went straight to my bedroom. I was absolutely delighted with the work that they completed and it has completely changed my life for the better.
Which? Trusted Traders Consumer
, work completed
Recommended
Helpful staff
Customer Service
Quality
Value
They installed a stairlift for me and I have been very happy with the work completed. There have been no issues since its installation and it's all working perfectly.
Which? Trusted Traders Consumer
, work completed
Recommended
Great company
Customer Service
Quality
Value
They did a lovely job installing a standard stair lift in our house - we are very pleased with the result and it has made our lives a lot easier
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommended. Fast efficient service.
Jean, Buckinghamshire
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
From the first time the representative came to visit all was done very professionally. The worker who fitted the lift was polite & did an excellent job.
Brian, Hertfordshire
, work completed
Recommended
100% recommend.
Customer Service
Quality
Value
After having a fairly hard sell from one national company, we got EMS around. Matt turned up an didn't try and push a sale at all. He simply gave us his opinion on what would be best for us and quoted a price. He then said give us a call if you want to proceed. No follow-up sales call at all. We did proceed and within five weeks Paul the fitter arrived. He worked quickly and thoroughly, and left the house very clear. Highly recommend.
G, Hertfordshire
, work completed
Recommended
Well satisfied
Customer Service
Quality
Value
Prompt and efficient service.
Elizabeth, Hertfordshire
, work completed
Recommended
Prompt & efficient service
Customer Service
Quality
Value
We appreciate the efforts to install stairlift as early as possible. Installation efficiently programmed and engineered.
Alexander, Bedfordshire
, work completed
Recommended
Better than expected.
Customer Service
Quality
Value
Alex turned up promptly and worked quickly and quietly. After a couple of hours he asked me to have a trial run and told me about safety and operation. The whole experience was much better than expected and enables me to stay in my home.
Sally, Hertfordshire
, work completed
Recommended
V. v. good
Customer Service
Quality
Value
So far very very good.
Conway, Hertfordshire
, work completed
Recommended
Efficient professional service
Customer Service
Quality
Value
Very happy with our newly installed stair lift. Great service from start to finish.
Victor
, work completed
Recommended
Fast and friendly service
Customer Service
Quality
Value
Very happy with our stairlift and the service received from EMS. Alex came to install the stairlift and worked quickly and efficiently. He was very friendly and helpful.
Mrs Carrington
, work completed
Recommended
Outstanding work
Customer Service
Quality
Value
Have no hesitation in recommending EMS to anyone in need of a stairlift. Very professional in all areas.
Jacqueline, Essex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & professional
Rosa, Hertfordshire
, work completed
Recommended
Brilliant, prompt, professional.
Customer Service
Quality
Value
A very pleasant engineer & efficient in every way. Explained the system carefully to my husband.
Helen, Hertfordshire
, work completed
Recommended
Couldn't be better
Customer Service
Quality
Value
They installed a stair lift for my mum. They were wonderful, helpful, informative and efficient. The lift arrived within the estimated arrival time and all the arrangements they made about payment and installation went exactly as planned. I highly recommend them.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional service
Customer Service
Quality
Value
Excellent service again by this company. Engineer was helpful and tidy.
Ron, Bedfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
A good well carried out job. No problems at all.
Georgina, Hertfordshire
, work completed
Recommended
Fantastic work done
Customer Service
Quality
Value
The service was fantastic from start to finish. The representative was very professional and the fitter was really good and made sure was understood how it all works.
Christopher, Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The engineer was very friendly, professional and explained the running of the stair lift.
Peter, Hertfordshire
, work completed
Recommended
Great tidy job
Customer Service
Quality
Value
Nice presentation and work carried out by 2 polite chaps. Well worth the membership of which trusted traders
John, Cambridgeshire
, work completed
Recommended
Courteous and professional
Customer Service
Quality
Value
The engineer called to inform me when he would arrive. He was courteous and polite on arrival. He explained what he was going to do and approx how long it would take. The engineer gave a professional service. I am happy to give my recommendation.
Sheila, London
, work completed
Recommended
Very good
Customer Service
Quality
Value
Overall very good, on time, hard working and helpful. Installation left clean and tidy. Rubbish removed, thank you.
Edward, Hertfordshire
, work completed
Recommended
Excellent Job and Very Professional
Customer Service
Quality
Value
Very professional job with good information, excellent advice and very neat and tidy finish. Highly recommended.
David, Bedfordshire
, work completed
Recommended