Endorsed by Which?

Engine Carbon Clean East Midlands - F5ECC

5.0

318 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020

About

The experts in diagnosing and restoring engine performance, efficiency and reducing emissions for public, trade and fleet across the East Midlands region.

Engine Carbon Clean East Midlands (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover all East Midlands counties: Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire, Northamptonshire and Rutland, plus the north of Cambridgeshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

Carbon is a natural by-product of burning fossil fuels in a combustion engine. Carbon buildup gathers over time and causes an engine to labour, vibrate and over fuel. This leads to excessive:

- rumble and shake
- fuel usage (declining MPG)
- smoke and emissions
- wear and tear on other components (engine mounts, etc.)
- DPF regeneration in Diesel vehicles.
- sluggishness, lag and sticking turbo

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine detox
    • engine decoke

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
318 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Diagnostic and Carbon Clean
Customer Service
Quality
Value
Hi Adrian out to look a fault and carbon clean my car. 100% would recommend and will use again. Very knowledgeable about what he does and took the time explains things to me. He even follows up to check how things are after. Well worth every penny!
Customer in Northamptonshire Posted on 06/10/2021 , work completed 06/10/2021
The trader replied (on 07/10/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Hyundai
DPF
Customer Service
Quality
Value
I have had Adrian out before for carbon cleans but yesterday I had him out to clean my DPF as I have been struggling getting it to regenerate. Adrian is full of knowledge and always tells you straight. He sorted my DPF out as it had been in limp mode for a few weeks now. Great service great price great guy will definitely be going back.
Customer in Derbyshire Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 06/10/2021)
Thanks for the review - was great to see you again and help you with your car
Another Visit from the Master at F5ECC
Customer Service
Quality
Value
Booked Adrian in again for a Carbon Clean and this time on my newly purchased VW Passat 2.0 TDI and also an issue with my Step sons Audi A3 2.0 TDI which requires a DPF clean. Vw on the inspection through the Diagnostic machine everything was running sweet, after the Carbon Clean there is an Instantly noticeable difference on the throttle response and a lot smoother now. The Audi has been a nightmare for a couple of months, This had been to a couple of garages with the car in limp mode and wouldn’t re-generate, on inspection he was informed that it required a DPF Sensor changing , this didn’t work , then he was informed it require a Turbo Actuator , didn’t work and then apparently it required a lambda sensor. The issue was still there, A phone call to Adrian and instantly with an answer to why it won’t re-generate is because the issue had not been diagnosed early enough and therefor the DPF was clogged up. On his Diagnostic machine the back pressure was 100 ,and the worst he had experienced on a Vag Engine , A further Code saying high Ash content, It wasn’t looking good but Adrain said he was confident he could resolve the issues , after a DPF clean the back pressure dropped to 10 from 100 and it was a success , The car Re-Generated and is running really well now. Absolute Gentleman has always and very professional with a huge amount of knowledge. Another fantastic Job and thank you… Richard
Richard in Derbyshire Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 05/10/2021)
Thanks for the review Richard - always a pleasure and always glad to help you with your vehicles
The best by miles
Customer Service
Quality
Value
Audi A5 3.0 tdi Quattro First used ECC East Mids back in May for an engine clean and then again in September for a DPF clean, Adrian is the ultimate professional, calls/texts in advance of appointments with eta, full diagnostic scan (before and after cleans sent to your phone) takes the time to fully explain what everything means and what impact various sensors/parts have to influence the reason for needing a DPF or engine clean, I myself now have more of an understanding of how a diesel engine should be working its best and how to keep it that way! Car runs amazing now. Will personally be using again in the future and have no hesitation whatsoever in recommending Adrian and his business, 5 stars are not enough for this gem of a service
Customer in Derbyshire Posted on 02/10/2021 , work completed 30/09/2021
The trader replied (on 05/10/2021)
Thanks for the review Mark - was a pleasure seeing you again and helping you with your Audi
Audi A4 Carbon Clean
Customer Service
Quality
Value
Adrian came to carbon clean my Audi A4 and did a superb job. Diagnosed a faulty thermostat for me which was very unknowingly causing me problems. He’s very knowledgeable and extremely helpful. Arrived on time and was very efficient. Very happy to recommend
Andrew in Northamptonshire Posted on 01/10/2021 , work completed 01/10/2021
The trader replied (on 04/10/2021)
Thanks for the review Andrew. Was great to see you again and help you with your Audi.
Professional service
Customer Service
Quality
Value
Having recently purchased a Ford Kuga I had done some motorway miles and noticed it to be unresponsive and struggling in higher gears. I booked a diagnostic appointment through messenger on Facebook and was rewarded with a very professional response from Adrian. The appointment was in the late afternoon and I was kept informed of the arrival time during the day. A full diagnosis and engine clean was performed and a dpf pressure sensor issue was found. Immediately upon my first drive after the work on the car I found a increase in responsiveness and a improvement in mpg. Having now replaced the sensor I’m looking forward to many miles of trouble free motoring. From start to finish I found Adrians company very professional and courteous. If your having car problems I would recommend you get in contact. Thanks for your help with my car
Christopher in Northamptonshire Posted on 25/09/2021 , work completed 20/09/2021
The trader replied (on 27/09/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Kuga
Great work by F5ECC
Customer Service
Quality
Value
Very happy with the service provided by F5ECC on my 1998 Mercedes SLK230. I am always careful who I use when having work done on my vehicles but all of the positive reviews of F5ECC made my decision to have the engine carbon cleaned by this company. Adrian kept me updated with information at the time of booking the car in and his communication was excellent. He phoned me to let me know an estimated arrival time and arrived at exactly this time! I was very interested in seeing what is done, Adrian talked me through the diagnostic procedure detailing what each code meant sending me copies of stored and current fault codes whilst he was there which I can give to a garage at a later date. He showed me how the carbon clean was done and was honest throughout in that the procedure can work better/outcomes can be more noticeable on some cars more than others, this will depend on how well they have been maintained, mileage, whether used for short journeys. I asked a lot of questions and Adrian answered them thoroughly. Adrian is a top bloke and it is without doubt that he knows his job inside out, I would highly recommend this company to anyone. Thanks Adrian!
Customer in Staffordshire Posted on 23/09/2021 , work completed 22/09/2021
The trader replied (on 24/09/2021)
Hi thanks for the review - was a pleasure meeting you and helping you with your SLK230. Yes as mentioned the 'difference' all depends on how dirty it is to start with - the mileage, historic driving style, journey length and fuel quality used all affect this.
Great work!
Customer Service
Quality
Value
Great customer service from the moment of spoke to them. Very upfront on what the clean can and can’t do. After the carbon clean my MPG has improved by 10MPG. My car is driving a lot smoother and is quieter at idle which is what I’m most impressed with. It now drives better than when I bought it. Will definitely be using again
Liam in Lincolnshire Posted on 21/09/2021 , work completed 21/09/2021
The trader replied (on 21/09/2021)
Thanks for the review Liam - was a pleasure meeting you and helping you with your Kia
5 star service
Customer Service
Quality
Value
Fantastic customer service from our initial conversation and booking through to the end of the process. Very knowledgable and a real passion for the best result. Car is noticeably improved since the gas treatment, idles smoothly, no throttle hesitation and smoother power delivery. A very happy customer.
Customer in Northamptonshire Posted on 08/09/2021 , work completed 07/09/2021
The trader replied (on 08/09/2021)
Thanks for the review - was a pleasure meeting you and helping you with your RS5
Outstanding. Book now.
Customer Service
Quality
Value
I was sceptical about this process initially. Having done the research, however, there are a wealth of cowboy firms out there who lack the knowledge, skill and vehicle sympathy to do it correctly - poor quality kit being used in an amateurish way, usually doing more harm than good. Having looked into the process and read the reviews on ECCEM, I decided to give it a go. My vehicle is a VW Passat Alltrack, 2013, 2.0 TDI originally 140 bhp but mapped to around 185. I run a K&N filter and it is regularly serviced, I only use premium fuel - I wasn't convinced I would notice a difference. I was wrong. The whole customer service aspect was second to none. Very efficient and professional. Adrain is incredibly knowledgeable. Explained the process and taught me some very useful stuff. His advice on how to manage your DPF alone is worth the fee. He loves his job and his cars - you're in safe hands. Laptop plugged in, I got very detailed information about the state of the vehicle - this is incredibly useful if you want to stay on top of your maintenance. Also an indispensable health check for your car. Immediately after cleaning, change in engine note was obvious, much crisper with a lot of ther low down diesel 'grumble' eliminated. Performance is much more linear across the rev range - it's not about power, it's about smoothness of delivery. Slight increase in MPG too, although your results will depend on the condition of your vehicle. Can't recommend it highly enough.
Customer in Derbyshire Posted on 21/08/2021 , work completed 14/08/2021
The trader replied (on 23/08/2021)
Thanks for the in depth review- was a real pleasure meeting you and helping you with your Passat.