Endorsed by Which?

F5 Engine Carbon & DPF Clean

5.0

346 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020
OCTOBER 2018

About

The experts in diagnosing and restoring engine performance, economy and emissions for public, trade and commercial.

F5 Engine Carbon and DPF Clean (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover the East and West Midlands counties, plus Bedfordshire, Cambridgeshire, East Anglia and Lincolnshire up into Yorkshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

- Live Data Engine Diagnostics
- Engine Carbon Cleaning - Restore Power, Performance, Fuel Economy and Emissions.
- DPF Diagnosis and Cleaning - with the new liquids available this can now safely flush soot, oil and ash from your DPF. Ideal for blockages, but also for regular maintenance to keep the ash levels low.

N.B. reviews before 19/09/2024 relate to when F5 ECC was part of the ECC network.

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine decoke
    • dpf clean
    • diagnostic

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
346 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
The best by miles
Customer Service
Quality
Value
Audi A5 3.0 tdi Quattro First used ECC East Mids back in May for an engine clean and then again in September for a DPF clean, Adrian is the ultimate professional, calls/texts in advance of appointments with eta, full diagnostic scan (before and after cleans sent to your phone) takes the time to fully explain what everything means and what impact various sensors/parts have to influence the reason for needing a DPF or engine clean, I myself now have more of an understanding of how a diesel engine should be working its best and how to keep it that way! Car runs amazing now. Will personally be using again in the future and have no hesitation whatsoever in recommending Adrian and his business, 5 stars are not enough for this gem of a service
Customer in Derbyshire Posted on 02/10/2021 , work completed 30/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/10/2021)
Thanks for the review Mark - was a pleasure seeing you again and helping you with your Audi
Audi A4 Carbon Clean
Customer Service
Quality
Value
Adrian came to carbon clean my Audi A4 and did a superb job. Diagnosed a faulty thermostat for me which was very unknowingly causing me problems. He’s very knowledgeable and extremely helpful. Arrived on time and was very efficient. Very happy to recommend
Andrew in Northamptonshire Posted on 01/10/2021 , work completed 01/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/10/2021)
Thanks for the review Andrew. Was great to see you again and help you with your Audi.
Professional service
Customer Service
Quality
Value
Having recently purchased a Ford Kuga I had done some motorway miles and noticed it to be unresponsive and struggling in higher gears. I booked a diagnostic appointment through messenger on Facebook and was rewarded with a very professional response from Adrian. The appointment was in the late afternoon and I was kept informed of the arrival time during the day. A full diagnosis and engine clean was performed and a dpf pressure sensor issue was found. Immediately upon my first drive after the work on the car I found a increase in responsiveness and a improvement in mpg. Having now replaced the sensor I’m looking forward to many miles of trouble free motoring. From start to finish I found Adrians company very professional and courteous. If your having car problems I would recommend you get in contact. Thanks for your help with my car
Christopher in Northamptonshire Posted on 25/09/2021 , work completed 20/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/09/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Kuga
Great work by F5ECC
Customer Service
Quality
Value
Very happy with the service provided by F5ECC on my 1998 Mercedes SLK230. I am always careful who I use when having work done on my vehicles but all of the positive reviews of F5ECC made my decision to have the engine carbon cleaned by this company. Adrian kept me updated with information at the time of booking the car in and his communication was excellent. He phoned me to let me know an estimated arrival time and arrived at exactly this time! I was very interested in seeing what is done, Adrian talked me through the diagnostic procedure detailing what each code meant sending me copies of stored and current fault codes whilst he was there which I can give to a garage at a later date. He showed me how the carbon clean was done and was honest throughout in that the procedure can work better/outcomes can be more noticeable on some cars more than others, this will depend on how well they have been maintained, mileage, whether used for short journeys. I asked a lot of questions and Adrian answered them thoroughly. Adrian is a top bloke and it is without doubt that he knows his job inside out, I would highly recommend this company to anyone. Thanks Adrian!
Customer in Staffordshire Posted on 23/09/2021 , work completed 22/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/09/2021)
Hi thanks for the review - was a pleasure meeting you and helping you with your SLK230. Yes as mentioned the 'difference' all depends on how dirty it is to start with - the mileage, historic driving style, journey length and fuel quality used all affect this.
Great work!
Customer Service
Quality
Value
Great customer service from the moment of spoke to them. Very upfront on what the clean can and can’t do. After the carbon clean my MPG has improved by 10MPG. My car is driving a lot smoother and is quieter at idle which is what I’m most impressed with. It now drives better than when I bought it. Will definitely be using again
Liam in Lincolnshire Posted on 21/09/2021 , work completed 21/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/09/2021)
Thanks for the review Liam - was a pleasure meeting you and helping you with your Kia
5 star service
Customer Service
Quality
Value
Fantastic customer service from our initial conversation and booking through to the end of the process. Very knowledgable and a real passion for the best result. Car is noticeably improved since the gas treatment, idles smoothly, no throttle hesitation and smoother power delivery. A very happy customer.
Customer in Northamptonshire Posted on 08/09/2021 , work completed 07/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/09/2021)
Thanks for the review - was a pleasure meeting you and helping you with your RS5
Outstanding. Book now.
Customer Service
Quality
Value
I was sceptical about this process initially. Having done the research, however, there are a wealth of cowboy firms out there who lack the knowledge, skill and vehicle sympathy to do it correctly - poor quality kit being used in an amateurish way, usually doing more harm than good. Having looked into the process and read the reviews on ECCEM, I decided to give it a go. My vehicle is a VW Passat Alltrack, 2013, 2.0 TDI originally 140 bhp but mapped to around 185. I run a K&N filter and it is regularly serviced, I only use premium fuel - I wasn't convinced I would notice a difference. I was wrong. The whole customer service aspect was second to none. Very efficient and professional. Adrain is incredibly knowledgeable. Explained the process and taught me some very useful stuff. His advice on how to manage your DPF alone is worth the fee. He loves his job and his cars - you're in safe hands. Laptop plugged in, I got very detailed information about the state of the vehicle - this is incredibly useful if you want to stay on top of your maintenance. Also an indispensable health check for your car. Immediately after cleaning, change in engine note was obvious, much crisper with a lot of ther low down diesel 'grumble' eliminated. Performance is much more linear across the rev range - it's not about power, it's about smoothness of delivery. Slight increase in MPG too, although your results will depend on the condition of your vehicle. Can't recommend it highly enough.
Customer in Derbyshire Posted on 21/08/2021 , work completed 14/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/08/2021)
Thanks for the in depth review- was a real pleasure meeting you and helping you with your Passat.
Very professional service highly recommend
Customer Service
Quality
Value
I had my car Carbon cleaned today, it feels and sounds so much better than what it did. If you have a high mileage car then from my experience it brings it back to life highly recommended.
Dan in Nottinghamshire Posted on 19/08/2021 , work completed 19/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/08/2021)
Thanks for the review Dan - was a pleasure meeting you and helping you with your car
Great Professional Service
Customer Service
Quality
Value
This is the second time I have called upon Adrian's service, this time for a 58 plate Vectra diesel with emissions problems and smoking issues. The vehicle was booked in for MOT on the same day. Adrian arrived promptly as stated and got to work on cleaning the engine of carbon build up, during the clean Adrian's data on the laptop was showing some incorrect issues with the car. On inspection Adrian had found that the swirl flap linkage rod was loose causing poor air mixture etc, this as been the primary cause of smoking on start up of the engine this has been going on for some time, it was nice to get a definitive diagnosis which can now be rectified. To say the least the vehicle passed it's MOT. Adrian also gave me a discount on the price due to being a Key worker which was much appreciated
John in Derbyshire Posted on 18/08/2021 , work completed 17/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/08/2021)
Thanks for the review John - was great to see you again and help get your Vectra through the MOT.
From start to finish, grateful service.
Customer Service
Quality
Value
Thank you to Adrian for the carbon clean of my range rover p38 v8.from start to finish he was very professional and knowledgeable on the science of the clean. The mot was booked today and the emissions after the clean were 100%. Thank you to Adrian for just being a nice chap who did care about the end product. After being in customer service for over 25 years, it's quite rare today to get service from start to finish, with an eye for detail. Thank you, Andy.
Customer in Derbyshire Posted on 16/08/2021 , work completed 16/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/08/2021)
Thanks for the review and great to hear about your MOT result. A lovely vehicle and a pleasure to work on and meet you.