Great customer service and car feels new!
100% recommend engine carbon clean East Midlands, Adrian was responsive, polite and really informative, the service was impeccable, I really wasn't expecting so much insight and information, very detailed and knowledgeable whilst explaining the process. I have a 2014 s max power shift that was feeling a little clunky having done 103,000 miles, after the clean I was driving up the hill near me and the car felt like when I first got it 4 years and 95,000 miles ago!! It pulled well and auto felt a lot smoother in the gear change, early indications look like the MPG will improve. One thing I will say, Adrian was very candid about what services I did and didn’t need, so if you’re doubting or confused about his services just pick up the phone or message him, I felt like he had my best interest as a customer. He charged exactly what he quoted and finished the job in the time promised, highly recommended.
Customer in Derbyshire
Posted on 29/01/2019
, work completed 29/01/2019
Recommended
Amazing service and job
My review after 2 weeks of engine carbon clean: my car (Volvo C30 1,8 petrol) is going well, better than before. Not sluggish and the rpm is going quicker back to the normal idle. I have less smoke when the engine is cold. I would give 10 star instead of five. Thank you, great job.
Customer in Derby
Posted on 28/01/2019
, work completed 12/01/2019
Recommended
Carbon Clean c250
Adrian did a great job, walked me through what he was going to do. He emailed the diagnostic results which is very handy for my next service etc. My car now after the clean has improved performance and more responsive noticeably between 40-70 mph. Also the mpg went up from 42.2-47.1 I would really recommend Adrian, very professional and pleasant guy to talk too.
Customer in Northamptonshire
Posted on 27/01/2019
, work completed 26/01/2019
Recommended
Expert knowledge
Am a returning customer and Adrian is very thorough, has expert knowledge and a explains everything very clearly. Had a diagnostic and carbon clean, car is now quieter and more responsive. Got a couple of things to get sorted, but very happy once again. Will always recommend Adrian.
Customer in Nottinghamshire
Posted on 22/01/2019
, work completed 17/01/2019
Recommended
Great work
I had a engine carbon clean done today by adrian, great work done on my car very pleased with the result he had done, asked him of the process of the clean and he explained it in very good detail would definitly recommended. Thank you for the work done.
Customer in Nottinghamshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Excellent service! 5*
Adrian did an engine clean on both cars in our household. From the moment I made the initial enquiry contact with him right through to completing the cleans, very professional and reliable. During the clean a diagnostics is carried out on the car to check for any error codes which was I didn’t expect as some garages even charge to do a diagnostics! Adrian talked me through the cleaning process and what I could expect after and was very knowledgeable about the runnings of the cars engine which was very reassuring. He also offered advise on another issue on one of our cars which I will be getting fixed to help remedy a temperature issue. Overall, I would definitely recommend his services and was very happy! The difference in my A6 is very noticeable, the engine is distinctly quieter and picks up a lot quicker than it did before, the same with the A3! Worth getting your cars done!
Customer in Leicestershire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
BMW engine carbon clean 100% recommend
Communication prior to booking was fantastic, on arrival Adrian is clearly very knowledgable and asks plenty of questions to ensure everything is carried out correctly and effectively. I had just purchased a used car, the diagnostic flagged an issue due to car being sat on forecourt for a few weeks. After the engine clean, mpg increased above the expected mpg, even with sport mode on! Would use this service everytime I get a used vehicle in future, and diagnostics when purchasing a used vehicle. Great service will definitely use again.
Customer in Leicestershire
Posted on 11/01/2019
, work completed 01/11/2018
Recommended
Great service
I got a slot to have my engine carbon cleaned after the engine management light came up on my Mini Cooper. Adrian gave me a good choice of slots to suit me and told me exactly what I needed to do before he arrived. He was very knowledgeable about what he was doing and explained everything to me as he was going along. I was having a lumpy idle issue which was cleared slightly by the clean, however Adrian advised me to go to a garage and the faults which were likely to be present. He has been very helpful even after he left, keeping in touch via Facebook. I'll definitely use his service again.
Customer in Derby
Posted on 09/01/2019
, work completed 29/10/2018
Recommended
Great Service... via Whatsapp!!
I contacted them via message on whatsapp this very afternoon. I was describing my issue and asking if their service could help and how much it would be. My car would stall in 1st and 2nd gear, and really would just be a nightmare to drive at low speeds because of that; traffic and parking spaces are a nightmare. And this lovely Golf was made a not so great car because of that. Mpg went down and acceleration too. After asking what my issue was exactly and what has been done on it, the pre-diagnostic was that it sounded more like an air leak or fuel leak and that a carbon clean will not do much good. He could have left it at that, but following my questions, took the time to describe which sensor could be at fault, which test could be done, and how i could go about doing it. When leaving work tonight i indeed unplugged my MAF sensor following the Engine Carbon Clean East Midlands' recommendation, and that was it!!!! No more issue!! I'll get the part ordered from my garage and that's it. Sorted. Patience, great service and using his knowledge to go through the basics and this sorted a problem that £300 at my garage didnt solve. THROUGH WHATSAPP!! Can't recommend enough, just because of this great customer mindset. You can't always ask for results, but you can ask for dedication: you'll get it.
Customer in Leicestershire
Posted on 08/01/2019
, work completed 08/01/2019
Recommended
Excellent, again!!
This is the 3rd or 4th time I’ve used Adrian to carbon clean my various cars. Once again he did a great job and talked me through everything he was doing. I cannot recommend both the the process and Adrian himself!
Customer in Nottinghamshire
Posted on 05/01/2019
, work completed 05/01/2019
Recommended
Range rover td6
The third time I've this procedure done & everytime the results are fantastic. Adrain came today on time,prior to this my battery was dead.I informed Adrain before hand, we tried to jump start it no avail.I sourced a replacement car battery asked if I could have a rebook,adrain came back the same day!The car was scanned for fault codes,when the car was sorted before the procedure was carried out (IMPORTANT),after the cycle was complete, the car was transformed! All in all a great service. He went behond the call of duty today.Very professional as ever. Trying to convince the Mrs now!
Customer in Derbyshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Great work and professional
Hi Adrian, many thanks for your great work today true professional. Your explanation of what your doing to the car is truly amazing, appreciate you explaining what was happening throughout the processes, car feels so smooth and alot more responsive, quiter too, many thanks again and see you again at some point in the future Recommended 100% Thanks again
Customer in Nottinghamshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Engine carbon clean
Adrian came out this morning, told me what needed doing and how he was going to do it, very professional service, car runs smoother now would have him again
Customer in Nottinghamshire
Posted on 15/12/2018
, work completed 15/12/2018
Recommended
A simply excellent service
A quick note to say a massive thanks to Adrian for your visit today to service my Mercedes C350 CDI. I’ve ended up driving 120 miles today since the clean was done and it’s a completely different car; it’s no exaggeration to say it feels like new: A sharper throttle, smoother idle and dare I say less thirsty! Your explanations and advice were also very clear and a great help. I’ll be adding an engine clean to my annual service. It’s well worth the price! Thanks again, Sam
Customer in
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
Fantastic service
Can not recommend the service that Adrian offers enough. Before my appointment the communication was brilliant and every was explained in great detail. On the day if the appointment Adrian talked through what he was going to . He should be the results of the ECU scan and showed me the issues that came up. He then checked I still wanted to go ahead with the engine carbon clean ( which I did). After the clean my car runs a lot smoother , with no hesitation at all. As identified in the scan I will replace the faulty dpf sensor. Great service , highly recommended. Will book again for my wife’s car soon.
Customer in Leicestershire
Posted on 12/12/2018
, work completed 10/12/2018
Recommended
Outstanding Service, honest, professional, overall exceptional!
Adrian arrived promptly and kept me informed as to his ETA for the booking. He arrived and explained everything in detail about the process and asked me lots of questions around the background of my car and the characteristics. He got to work very quickly and explained all the codes that were flagged during the diagnostics check. I asked about the difference between his service and another type of clean and he explained in great detail the differences. A great service all round, the car runs as smooth as I got it with only 8k on the clock 5 years ago! (now has 99,200k). Adrian gave me some top tips to help improve a few other bits as well with fuel management just to go that bit further and make an even better difference. A trustworthy character who is open, honest and hard working! Strongly recommended!
Customer in Northamptonshire
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Fantastic job
Explained well about the whole process, made it easy to understand. Car feels so much better, a lot more responsive and smoother. Could not recommend enough!
Customer in Leicestershire
Posted on 09/12/2018
, work completed 09/12/2018
Recommended
Engine Carbon Clean and Diagnostic
I was searching online for engine carbon clean and this one stood out for me, i contacted adrian for an appointment to give me car i had knly just purchased a carbon clean. On the day Adrian was fully pleasant, clean and looked the part which is always a good sign, first he done sone checks and done a diagnostic on my VW GOLF. Came up with few errors. Errors was showing Camshaft Sensor and O2 Sensor faults. prior to me buying the vehi from a dealer it came with AA INSPECTION CHECK. But with Adrian's checks he found that they missed 2 vital sensors that ha failed. Having Adrian carry out his work i must say he done a excellent job, Also with his report i sent it to the dealer and they paid for the new sensors to replaced and new cambelt and water pump which saved me £879. Wasn't for Adrian then i wouldn't of known.... anyone need a genuine guy to do this kind of work then use Engine Carbon Clean. Will be a future customer now for all my vehicles i purchase. Top work by Top guy.
Customer in Leicester
Posted on 08/12/2018
, work completed 25/11/2018
Recommended
Fantastic service
The service I received was fantastic , I had my daily driver and my race car cleaned at the same time , the knowledge and professionalism of Adrian was first class , from booking and keeping in touch the day before and on the day to let me know a time of arrival was great , he took he through the process step by step showed me what was being done and explained each step too , the knowledge he had about what he was doing was also first class he explained all the diganostics to me at each point as he went through them and I get them emailed to me which is great , it change in the vehicles after the clean was a lot more than I was expecting not only has my mpg improved but the engine now runs a lot smoother and quieter as a result I was expecting subtle changes but they were more noticeable and prounanced than I expected , really happy with the results and would hesitate to recommend him to anyone
Customer in Derbyshire
Posted on 04/12/2018
, work completed 03/12/2018
Recommended
Carbon clean & DPF failing to regenerate
Recently had Adrian to my BMW X5 for a diagnostic & Carbon clean, I can't praise Adrian & his knowledge enough, I was having trouble with the DPF regeneration & loss of power, Adrian advised my glow plugs & control module needed to be replaced, which I got replaced & then Adrian came back to do the carbon Clean & also carry out further diagnostics to make sure no further issues & the DPF was working correctly, he did everything to get the car to regenerate on its own to avoid me paying extra out for a DPF clean, which most companies would take your money & run, I am now getting a much smother drive & gear change, also the MPG has improved very noticeably, I can't praise this company enough nothing was ever to much trouble even giving advice & answering questions over the phone I do believe they've saved me a lot of money helping with the DPF issue before it was to far gone & had to buy a new one, Adrian also got in touch a day later to make sure my car is still running ok & I was happy with how its running, very highly recommend this service & company.
Customer in Nottinghamshire
Posted on 25/11/2018
, work completed 24/11/2018
Recommended
X4 Vehicles
From the outset, very good communication regarding the appointment, arrived exactly as planned. Very detailed explanation of the whole process leaving me with no doubt that I had selected the right company for the work required. X4 vehicles worked on, all completed in 3.5hrs and added bonus of multi car discount. Very happy with completed work, specifically with two vehicles, a Fiat Bravo 1.9 tdi and Audi TT 3.2 where I could really tell a difference with sound, intel/outlet response. Many thanks and will definitely be a returning customer and making recommendations.
Steven
Posted on 22/11/2018
, work completed 22/11/2018
Recommended
Excellent friendly professional service
Adrian arrived on time, kept me in the loop step by step with what was happening through out the cleaning process advised what else I could do to help with mpg e.g replace thermostat, extremely happy with the way my car is running after the clean it is running a lot better than I would of expected thanks Adrian
happy
Posted on 17/11/2018
, work completed 17/11/2018
Recommended
Honda Civic Type R , Vw Golf , Vw Passat , Peugeot 307 Carbon Engine Clean , DPF Clean BMW X5 Next
Where do I start with Adrian , from the initial phone call regarding my requirements Adrian was very thorough in regards to what issues I have with car and if it was an issue that the clean would resolve, It would be very easy from him to take your money but he is one of the most honest , thorough , organised person I have ever met. From the the booking I was emailed , texted of all the details-arrangements to the ETA. I’ve used Adrian for 4 cars 1 of which I’ve had done twice and also a DPF clean causesd by a garage not fitting my my Air Filter Pipe not being fitted correctly and causing the Maf sensor to over fuel the vehicle and send the Ecu into confusion therefor leading to the Engine not regenerating to clear the DPF system. He will carry out a full diagnostic check along with all the fault codes the car has currently live and also from the past which is really interesting. The difference in the cars is reallly noticeable on performance, economy and emissions and run very smooth. A friend of mine informed me that my BMW X5 needs an injector which is costly, Adrian diagnosed the issue to be Glow Plugs. It’s very important to look after your cars and for what you pay is nothing in comparison to component failures , Mot failures and loss of MPG. I have now made a good friend too with Adrian @F5ECC Engine Carbon Clean East Midlands is now joined venture with me in sponsorship for My Honda Civic Type R for 2019 Javelin Sprint Series.
Customer in Derbyshire
Posted on 17/11/2018
, work completed 15/11/2018
Recommended
Carbon Clean
Booked 3 cars for diagnostics and a carbon clean for 0900. He arrived on time and got straight to work. The worst of my cars was a 12 yr old 2 litre diesel Mazda 6 with serious smoke issues and a severe lack of power. I am amazed at the transformation. Still has a slight issue with smoke on start up but as explained that is due to a DPF issue. It has restored power and I no longer have to coax it through the gears. The other 2 cars are 2 litre TDI Audi A6's. I have also noticed a considerable difference in their performance. Both idle much better and hopefully over time I'll see a difference im mpg. Highly recommended this treatment and I'll certainly be adding this to my annual service schedule.
Customer in Lincolnshire
Posted on 17/11/2018
, work completed 16/11/2018
Recommended
Highly recommend.
Excellent work he will work around you. He really knows his stuff highly recommend. my car is running really smooth and boosting well thanks to the carbon clean. Also had a diagnostic 1 failure came up He will email you with your diagnostics Aswel A really great bloke Thanks I will recommend to family and friends any day.
Bruce_sinclair
Posted on 13/11/2018
, work completed 13/11/2018
Recommended