Endorsed by Which?

F5 Engine Carbon & DPF Clean

5.0

363 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020
OCTOBER 2018

About

The experts in diagnosing and restoring engine performance, economy and emissions for public, trade and commercial.

F5 Engine Carbon and DPF Clean (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover the East and West Midlands counties, plus Bedfordshire, Cambridgeshire, East Anglia and Lincolnshire up into Yorkshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

- Live Data Engine Diagnostics
- Engine Carbon Cleaning - Restore Power, Performance, Fuel Economy and Emissions.
- DPF Diagnosis and Cleaning - with the new liquids available this can now safely flush soot, oil and ash from your DPF. Ideal for blockages, but also for regular maintenance to keep the ash levels low.

N.B. reviews before 19/09/2024 relate to when F5 ECC was part of the ECC network.

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine decoke
    • dpf clean
    • diagnostic

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
363 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Great service
Customer Service
Quality
Value
I got a slot to have my engine carbon cleaned after the engine management light came up on my Mini Cooper. Adrian gave me a good choice of slots to suit me and told me exactly what I needed to do before he arrived. He was very knowledgeable about what he was doing and explained everything to me as he was going along. I was having a lumpy idle issue which was cleared slightly by the clean, however Adrian advised me to go to a garage and the faults which were likely to be present. He has been very helpful even after he left, keeping in touch via Facebook. I'll definitely use his service again.
Customer in Derby Posted on 09/01/2019 , work completed 29/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Thanks for the review and glad to help. Given the issues we see with these we were in a great position to advise on next steps and what else to get addressed. Glad we could help.
Great Service... via Whatsapp!!
Customer Service
Quality
Value
I contacted them via message on whatsapp this very afternoon. I was describing my issue and asking if their service could help and how much it would be. My car would stall in 1st and 2nd gear, and really would just be a nightmare to drive at low speeds because of that; traffic and parking spaces are a nightmare. And this lovely Golf was made a not so great car because of that. Mpg went down and acceleration too. After asking what my issue was exactly and what has been done on it, the pre-diagnostic was that it sounded more like an air leak or fuel leak and that a carbon clean will not do much good. He could have left it at that, but following my questions, took the time to describe which sensor could be at fault, which test could be done, and how i could go about doing it. When leaving work tonight i indeed unplugged my MAF sensor following the Engine Carbon Clean East Midlands' recommendation, and that was it!!!! No more issue!! I'll get the part ordered from my garage and that's it. Sorted. Patience, great service and using his knowledge to go through the basics and this sorted a problem that £300 at my garage didnt solve. THROUGH WHATSAPP!! Can't recommend enough, just because of this great customer mindset. You can't always ask for results, but you can ask for dedication: you'll get it.
Customer in Leicestershire Posted on 08/01/2019 , work completed 08/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Thanks for the review - no matter how you get in touch we will try to help whenever we can. We will always try to work out whether a clean will benefit you and your vehicle and look to diagnose first to see whether it is a mechanical or electrical issue - which in this case it was. Look forward to seeing you in person at some point for a clean.
Excellent, again!!
Customer Service
Quality
Value
This is the 3rd or 4th time I’ve used Adrian to carbon clean my various cars. Once again he did a great job and talked me through everything he was doing. I cannot recommend both the the process and Adrian himself!
Customer in Nottinghamshire Posted on 05/01/2019 , work completed 05/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/01/2019)
Thanks for the review - great to see you again and look forward to the next time.
Range rover td6
Customer Service
Quality
Value
The third time I've this procedure done & everytime the results are fantastic. Adrain came today on time,prior to this my battery was dead.I informed Adrain before hand, we tried to jump start it no avail.I sourced a replacement car battery asked if I could have a rebook,adrain came back the same day!The car was scanned for fault codes,when the car was sorted before the procedure was carried out (IMPORTANT),after the cycle was complete, the car was transformed! All in all a great service. He went behond the call of duty today.Very professional as ever. Trying to convince the Mrs now!
Customer in Derbyshire Posted on 04/01/2019 , work completed 04/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/01/2019)
Thanks for the review Lawrence - pleasure to see you again and don't worry re the battery issue - not the first and certainly won't be the last we encounter. As always glad to help and see you next time.
Great work and professional
Customer Service
Quality
Value
Hi Adrian, many thanks for your great work today true professional. Your explanation of what your doing to the car is truly amazing, appreciate you explaining what was happening throughout the processes, car feels so smooth and alot more responsive, quiter too, many thanks again and see you again at some point in the future Recommended 100% Thanks again
Customer in Nottinghamshire Posted on 04/01/2019 , work completed 04/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/01/2019)
Thanks for the review, pleasure to meet you and glad to help you with your car.
Engine carbon clean
Customer Service
Quality
Value
Adrian came out this morning, told me what needed doing and how he was going to do it, very professional service, car runs smoother now would have him again
Customer in Nottinghamshire Posted on 15/12/2018 , work completed 15/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/12/2018)
Thank you for the review - a pleasure meeting you and helping you with your car.
A simply excellent service
Customer Service
Quality
Value
A quick note to say a massive thanks to Adrian for your visit today to service my Mercedes C350 CDI. I’ve ended up driving 120 miles today since the clean was done and it’s a completely different car; it’s no exaggeration to say it feels like new: A sharper throttle, smoother idle and dare I say less thirsty! Your explanations and advice were also very clear and a great help. I’ll be adding an engine clean to my annual service. It’s well worth the price! Thanks again, Sam
Customer in Posted on 14/12/2018 , work completed 14/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/02/2019)
Thanks for the review Sam. Glad to help you get your C350 feeling like new again.
Fantastic service
Customer Service
Quality
Value
Can not recommend the service that Adrian offers enough. Before my appointment the communication was brilliant and every was explained in great detail. On the day if the appointment Adrian talked through what he was going to . He should be the results of the ECU scan and showed me the issues that came up. He then checked I still wanted to go ahead with the engine carbon clean ( which I did). After the clean my car runs a lot smoother , with no hesitation at all. As identified in the scan I will replace the faulty dpf sensor. Great service , highly recommended. Will book again for my wife’s car soon.
Customer in Leicestershire Posted on 12/12/2018 , work completed 10/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 31/12/2018)
Thanks for the review - we always perform a full diagnostics wherever possible to try to identify any underlying issues that may be contributing to the symptoms so glad we could pick this up for you. A pleasure to meet you and help you with your vehicle.
Outstanding Service, honest, professional, overall exceptional!
Customer Service
Quality
Value
Adrian arrived promptly and kept me informed as to his ETA for the booking. He arrived and explained everything in detail about the process and asked me lots of questions around the background of my car and the characteristics. He got to work very quickly and explained all the codes that were flagged during the diagnostics check. I asked about the difference between his service and another type of clean and he explained in great detail the differences. A great service all round, the car runs as smooth as I got it with only 8k on the clock 5 years ago! (now has 99,200k). Adrian gave me some top tips to help improve a few other bits as well with fuel management just to go that bit further and make an even better difference. A trustworthy character who is open, honest and hard working! Strongly recommended!
Customer in Northamptonshire Posted on 10/12/2018 , work completed 10/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/12/2018)
Thanks for the review - always pleased to hear where we have restored vehicles back to former glories. Always happy to give advice and help you with your vehicle.
Fantastic job
Customer Service
Quality
Value
Explained well about the whole process, made it easy to understand. Car feels so much better, a lot more responsive and smoother. Could not recommend enough!
Customer in Leicestershire Posted on 09/12/2018 , work completed 09/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/12/2018)
Thanks for the feedback - pleasure to meet you and help you with your car.
Engine Carbon Clean and Diagnostic
Customer Service
Quality
Value
I was searching online for engine carbon clean and this one stood out for me, i contacted adrian for an appointment to give me car i had knly just purchased a carbon clean. On the day Adrian was fully pleasant, clean and looked the part which is always a good sign, first he done sone checks and done a diagnostic on my VW GOLF. Came up with few errors. Errors was showing Camshaft Sensor and O2 Sensor faults. prior to me buying the vehi from a dealer it came with AA INSPECTION CHECK. But with Adrian's checks he found that they missed 2 vital sensors that ha failed. Having Adrian carry out his work i must say he done a excellent job, Also with his report i sent it to the dealer and they paid for the new sensors to replaced and new cambelt and water pump which saved me £879. Wasn't for Adrian then i wouldn't of known.... anyone need a genuine guy to do this kind of work then use Engine Carbon Clean. Will be a future customer now for all my vehicles i purchase. Top work by Top guy.
Customer in Leicester Posted on 08/12/2018 , work completed 25/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/12/2018)
Thanks for the feedback - always great to hear where we have helped people utilise their warranty to get things addressed. Glad to help you with your Golf.
Fantastic service
Customer Service
Quality
Value
The service I received was fantastic , I had my daily driver and my race car cleaned at the same time , the knowledge and professionalism of Adrian was first class , from booking and keeping in touch the day before and on the day to let me know a time of arrival was great , he took he through the process step by step showed me what was being done and explained each step too , the knowledge he had about what he was doing was also first class he explained all the diganostics to me at each point as he went through them and I get them emailed to me which is great , it change in the vehicles after the clean was a lot more than I was expecting not only has my mpg improved but the engine now runs a lot smoother and quieter as a result I was expecting subtle changes but they were more noticeable and prounanced than I expected , really happy with the results and would hesitate to recommend him to anyone
Customer in Derbyshire Posted on 04/12/2018 , work completed 03/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/12/2018)
Thanks for the review and always a pleasure working on a race car. Look forward to seeing it in action when back on track. A pleasure meeting you and helping you with both your vehicles.
Carbon clean & DPF failing to regenerate
Customer Service
Quality
Value
Recently had Adrian to my BMW X5 for a diagnostic & Carbon clean, I can't praise Adrian & his knowledge enough, I was having trouble with the DPF regeneration & loss of power, Adrian advised my glow plugs & control module needed to be replaced, which I got replaced & then Adrian came back to do the carbon Clean & also carry out further diagnostics to make sure no further issues & the DPF was working correctly, he did everything to get the car to regenerate on its own to avoid me paying extra out for a DPF clean, which most companies would take your money & run, I am now getting a much smother drive & gear change, also the MPG has improved very noticeably, I can't praise this company enough nothing was ever to much trouble even giving advice & answering questions over the phone I do believe they've saved me a lot of money helping with the DPF issue before it was to far gone & had to buy a new one, Adrian also got in touch a day later to make sure my car is still running ok & I was happy with how its running, very highly recommend this service & company.
Customer in Nottinghamshire Posted on 25/11/2018 , work completed 24/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/12/2018)
Thank you for the review and yes if we can avoid it we won't perform a DPF Clean where it is unnecessary. Typically fixing the underlying issue and then getting it to regenerate again naturally is always the best course of action to preserve the life of the DPF. Glad to help.
X4 Vehicles
Customer Service
Quality
Value
From the outset, very good communication regarding the appointment, arrived exactly as planned. Very detailed explanation of the whole process leaving me with no doubt that I had selected the right company for the work required. X4 vehicles worked on, all completed in 3.5hrs and added bonus of multi car discount. Very happy with completed work, specifically with two vehicles, a Fiat Bravo 1.9 tdi and Audi TT 3.2 where I could really tell a difference with sound, intel/outlet response. Many thanks and will definitely be a returning customer and making recommendations.
Steven Posted on 22/11/2018 , work completed 22/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/11/2018)
Thanks for the review Steven - was a pleasure meeting you and helping you with all your vehicles. Lovely TT you have there.
Excellent friendly professional service
Customer Service
Quality
Value
Adrian arrived on time, kept me in the loop step by step with what was happening through out the cleaning process advised what else I could do to help with mpg e.g replace thermostat, extremely happy with the way my car is running after the clean it is running a lot better than I would of expected thanks Adrian
happy Posted on 17/11/2018 , work completed 17/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/11/2018)
Thanks for the review - was a pleasure meeting you and helping you with your car. Glad you are happy :)
Honda Civic Type R , Vw Golf , Vw Passat , Peugeot 307 Carbon Engine Clean , DPF Clean BMW X5 Next
Customer Service
Quality
Value
Where do I start with Adrian , from the initial phone call regarding my requirements Adrian was very thorough in regards to what issues I have with car and if it was an issue that the clean would resolve, It would be very easy from him to take your money but he is one of the most honest , thorough , organised person I have ever met. From the the booking I was emailed , texted of all the details-arrangements to the ETA. I’ve used Adrian for 4 cars 1 of which I’ve had done twice and also a DPF clean causesd by a garage not fitting my my Air Filter Pipe not being fitted correctly and causing the Maf sensor to over fuel the vehicle and send the Ecu into confusion therefor leading to the Engine not regenerating to clear the DPF system. He will carry out a full diagnostic check along with all the fault codes the car has currently live and also from the past which is really interesting. The difference in the cars is reallly noticeable on performance, economy and emissions and run very smooth. A friend of mine informed me that my BMW X5 needs an injector which is costly, Adrian diagnosed the issue to be Glow Plugs. It’s very important to look after your cars and for what you pay is nothing in comparison to component failures , Mot failures and loss of MPG. I have now made a good friend too with Adrian @F5ECC Engine Carbon Clean East Midlands is now joined venture with me in sponsorship for My Honda Civic Type R for 2019 Javelin Sprint Series.
Customer in Derbyshire Posted on 17/11/2018 , work completed 15/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Thanks for the review Richard. Was great to see you again and glad we could sort out the issues with the Golf. More than happy to sponsor your Honda Type R for the 2019 series and look forward to your success.
Carbon Clean
Customer Service
Quality
Value
Booked 3 cars for diagnostics and a carbon clean for 0900. He arrived on time and got straight to work. The worst of my cars was a 12 yr old 2 litre diesel Mazda 6 with serious smoke issues and a severe lack of power. I am amazed at the transformation. Still has a slight issue with smoke on start up but as explained that is due to a DPF issue. It has restored power and I no longer have to coax it through the gears. The other 2 cars are 2 litre TDI Audi A6's. I have also noticed a considerable difference in their performance. Both idle much better and hopefully over time I'll see a difference im mpg. Highly recommended this treatment and I'll certainly be adding this to my annual service schedule.
Customer in Lincolnshire Posted on 17/11/2018 , work completed 16/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Thanks for the review Dave - pleasure meeting you and helping you with your vehicles. Look forward to seeing you again in the future.
Highly recommend.
Customer Service
Quality
Value
Excellent work he will work around you. He really knows his stuff highly recommend. my car is running really smooth and boosting well thanks to the carbon clean. Also had a diagnostic 1 failure came up He will email you with your diagnostics Aswel A really great bloke Thanks I will recommend to family and friends any day.
Bruce_sinclair Posted on 13/11/2018 , work completed 13/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/11/2018)
Thank you for the review Bruce - great to meet you and a pleasure to help you with your car.
Worthwhile, professional and friendly service!
Customer Service
Quality
Value
Had my carbon clean last week and I am really happy with the results; the low reverberating hum from my engine has gone, and replaced with a crisp and clear tick; the throttle response from a standing start has improved, and, as I wanted, the auto choke drops off after just 10-15 seconds now, not the two and half to three minutes it was taking before! Also my fuel economy has improved by what I would say about 10-15% from what I was getting prior to the clean! (Based on £10 fuel I would get 90-100 miles before got 117 over the weekend!) All I can say is thank you, and you will be hearing from me again! Will also be recommending you to friends and family who I think you may be able to help. Regards, Matt.
MattHNotts Posted on 12/11/2018 , work completed 12/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Thanks for the review Matt - great to meet you and help you with your Vauxhall.
Like a different car
Customer Service
Quality
Value
My car had been running rough and going into limp mode so I thought an engine clean was in order. After speaking to Adrian on the phone he came out, ran some diagnostics that identified a fault to be sorted out and ran the engine clean. Afterwards it felt like I had a new car. His knowledge and service were second to none. I would recommend him to anyone
Richard Posted on 09/11/2018 , work completed 09/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Thanks for the review Richard - great to meet you and help diagnose and restore your vehicle to former glory.
Professional, knowledgeable & friendly
Customer Service
Quality
Value
Can't recommend enough! This is my 3rd clean from Adrian and it never disappoints. Part of a yearly service I do on my cars and keeps them in tip top condition. Health checked and cleaned my Mk6 Golf 2.0tdi GT and all the usual improvements from engine response to noise and improves overall performance every time! Don't be fooled by cheaper companies, they have poor equipment that can damage your car and its just not worth the risk. Engine Carbon Clean East Midlands - F5ECC use top of the range equipment and will give you the best advice on any problems or question you might have. Thanks again Adrian see you next year!
Mr N Watts Posted on 07/11/2018 , work completed 07/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Thanks for the review Nathan and always a pleasure helping you with your Golf. Look forward to the next time.
Excellent service very professional
Customer Service
Quality
Value
Adrian came to do a engine carbon cleaning on my van yesterday. He’s very professional, friendly and passionate about his work. Highly recommended. Thanks
Adam smith Posted on 05/11/2018 , work completed 05/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Thanks for the review Adam - pleasure to meet you and help you with your Vivaro
Would recommend to anyone, completely change my car!
Customer Service
Quality
Value
Awesome would I recommend to anyone, so glad I booked in, changed the feel of the car from old to like new!! and it was nice to learn about what the carbon clean does to the car! Don’t miss out go for it!
Zak Lathbury Posted on 04/11/2018 , work completed 04/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/11/2018)
Hi Zak and thanks for the review - always a pleasure to go through what the process entails and glad we could help you with your car.
GTI GOLF MANSFIELD
Customer Service
Quality
Value
I've been having trouble with my golf GTI with carbon build up and over revving slightly, so I gave Adrian a call and he got me booked in. Adrian came to my home this morning to give my vehicle a check with his diagnostic machine and a engine clean out, Adrian showed me every step and I was very pleased, Adrian also shown me on his diagnostic machine all the fault codes the car previously had, and there was nothing majorly wrong with the car, Adrian also advised me to get my air mass sensor changed which would solve my over revving issue, very pleased with the service Adrian gave, would 100% recommend Adrian and the service he gives, outstanding and now my car is back to full power and runs smooth and can't hardly hear the engine! Excellent thanks again!
Luke C Posted on 31/10/2018 , work completed 31/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/11/2018)
Thanks for the detailed review Luke - glad to help diagnose the issues and get it running back to its best.
Carbon clean
Customer Service
Quality
Value
Got my bmw in for the carbon clean because it had high mileage , no service history and was not running its best , he was here on time and he was full of information ,very helpful and friendly. The bmw is now running loads better and smoother than it was before
Reeve000 Posted on 29/10/2018 , work completed 29/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/11/2018)
Thanks for your review Jamie - was a pleasure meeting you and helping you with your BMW.