Endorsed by Which?

F5 Engine Carbon & DPF Clean

5.0

363 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020
OCTOBER 2018

About

The experts in diagnosing and restoring engine performance, economy and emissions for public, trade and commercial.

F5 Engine Carbon and DPF Clean (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover the East and West Midlands counties, plus Bedfordshire, Cambridgeshire, East Anglia and Lincolnshire up into Yorkshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

- Live Data Engine Diagnostics
- Engine Carbon Cleaning - Restore Power, Performance, Fuel Economy and Emissions.
- DPF Diagnosis and Cleaning - with the new liquids available this can now safely flush soot, oil and ash from your DPF. Ideal for blockages, but also for regular maintenance to keep the ash levels low.

N.B. reviews before 19/09/2024 relate to when F5 ECC was part of the ECC network.

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine decoke
    • dpf clean
    • diagnostic

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
363 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
DPF fault diagnosis and engine clean
Customer Service
Quality
Value
I called Adrian in to investigate a DPF issue on my 2014 Astra 2 litre CDTi. The car was attempting DPF regenerations every 30 miles which were unsuccessful leading to a blocked DPF warning message which a previous garage had cleared by doing a forced regeneration. Adrian diagnosed a faulty coolant thermostat which caused the engine not to reach the required temperature which would allow a successful DPF regeneration. I eventually found a garage that would change the thermostat. 2 other garages, including a Vauxhall specialist, told me it would not fix the problem and wanted to re-diagnose the issue. After running the car for 3 weeks with a new thermostat, the car now reaches and stays at the correct temperature and successfully performs DPF regenerations at the correct intervals. I have learned a lot from Adrian on how DPF's work and conditions for successful regenerations. I also had an engine carbon clean and the car is running perfectly. Highly recommend Adrian for Carbon cleaning and to diagnose engine running issues.
Customer in Warwickshire Posted on 21/01/2025 , work completed 06/12/2024
The trader replied (on 22/01/2025)
Thank you for the detailed review. Was a pleasure meeting you and helping you with your car.
Highly recommend
Customer Service
Quality
Value
Great service, punctual and very informative throughout. Made a huge difference to the engine after the clean, much more responsive and even quieter. The diagnostic showed a fault code for an ongoing issue I had so really happy with the service. Value for money without a doubt. Highly recommend
Customer in North Northamptonshire Posted on 17/01/2025 , work completed 15/01/2025
The trader replied (on 17/01/2025)
Thank you for the detailed review. It was a pleasure meeting you and helping you with your car.
Outstanding service
Customer Service
Quality
Value
A very detailed and comprehensive explanation of the process and most definitely worth it, gave me lots of advice for the future health of my car and have had no issues since
Customer in Nottinghamshire Posted on 16/01/2025 , work completed 16/01/2025
The trader replied (on 17/01/2025)
Thank you for the detailed review. Was a pleasure meeting you and helping you with your car.
Excellent service
Customer Service
Quality
Value
I contacted Adrian after some issues with my car for a few months. Arranging an appointment was easy and coming to me was a great help. He spent the time looking at the diagnostics and explaining what he found, and what he had done to try and rectify it. He left me confident in his assessment and the price he quoted was very reasonable for getting such an expert assessment of the car.
Customer in Derbyshire Posted on 16/01/2025 , work completed 16/01/2025
The trader replied (on 17/01/2025)
Thank you for the detailed review. Was a pleasure meeting you and helping you with your car.
Superb customer service
Customer Service
Quality
Value
Really happy with the service from Adrian at F5ECC, my car was having issues and running poorly. After doing some research I decided to ask for Adrian's help at F5ECC. Adrian moved mountains to squeeze a booking in for me within a couple of days. when he arrived he explained every stage of the process to me in detail showing me all of the data on his computer. I now have a car which has no check engine light on. Runs so much more smoothly, so quiet. More MPG. Its just like having a new car. Many thanks Adrian, will be using your services again and recommending you to others.
Customer in Nottinghamshire Posted on 16/01/2025 , work completed 14/01/2025
The trader replied (on 17/01/2025)
Thank you for the detailed review. It was a pleasure meeting you and helping you with your car.
Need more like Adrian!
Customer Service
Quality
Value
An honest man with integrity. Adrian for you who don’t know him. Didn’t oversell me or undersell me, kept it to a hundred and gave me very useful information on my car's performance and capabilities. I was also looking at having some work done in regard to walnut blasting. Adrian advised me on the situation and what to look out for. Because of Adrian, I was able to avoid someone who was going to sell me a lie and perform a task that would’ve completely ruined the engine. I had two cars booked in and both cars fire like brand new! Considering one had 130K on the clock and the other had over 200K. Because of his service, my car engine light no longer appears (I had this diagnosed twice and found nothing having spent close to £150 for both combined) For those of you who have doubts, I would definitely recommend Adrian at F5ECC. He knows what he’s doing! Reliable. Honest. Value for money.
Customer in Leicestershire Posted on 09/01/2025 , work completed 03/01/2025
The trader replied (on 10/01/2025)
Thank you for the detailed review. Was a pleasure meeting you and helping you with your cars.
Excellent service!!
Customer Service
Quality
Value
Had Adrian come out to do a carbon clean on my Nissan 350z. I expected the clean to only have some minor effects, however I was pleasantly surprised. It feels like a completely different car, throttle response is better, has even regained some horse power that it's lost over the years! Fantastic customer service overall and an insanely knowledgeable person when it comes to diagnostics. 10/10 Recommend!
Customer in Bedford Posted on 20/12/2024 , work completed 20/12/2024
The trader replied (on 24/12/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Engine diagnostics
Customer Service
Quality
Value
I was very pleased with the diagnostic service that was provided along with the detailed explanation on the engine condition of my Mercedes c class car (47000miles 2.1 diesel) . I believe the car is also running smoother following the carbon clean. With regards to the auto stop start issue you recommended to have a health check on the battery and its cranking capacity is down by a third. Although there are no starting issues this is obviously low enough to prevent the auto stop start function. Booking was easy and the agreed appointment date and time was met. You were courteous and knowledgeable and I would recommend your service to others, thanks again. Ken .
Customer in Nottinghamshire Posted on 05/12/2024 , work completed 21/11/2024
The trader replied (on 05/12/2024)
Thanks for the review Ken - was a pleasure meeting you and helping you with your car.
Professional service from start to finish
Customer Service
Quality
Value
Bought a second hand car that had a few problems. Lucky for me car had a warranty with it.Called adrian and he meet me same day to do a diagnostics on my car .He soon identified all the problems and explained them all to me and sent me a full report to my phone so icloud send it off to warranty company. That job has now been sorted. I have now had a carbon clean and car is running 100% better. I would highly recommend this company if you have any problems with the way your car is running.
Customer in Lincolnshire Posted on 30/10/2024 , work completed 30/10/2024
The trader replied (on 31/10/2024)
Thank you for the review - was a pleasure meeting you and helping you with your car.
5 Star Service
Customer Service
Quality
Value
Car failed MOT twice, advised by tester to try this otherwise I was looking at just over £1500 to fix and the car wasn’t worth that. Others told me I was wasting my money it will never work…..How wrong they were car was retested and passed. Adrian was so thorough explained everything to me. He really was the nicest person you could wish to meet. Such an honest, trustworthy and genuinely nice man which seems to be rare in the car repair industry.
Customer in Derby Posted on 25/10/2024 , work completed 09/09/2024
The trader replied (on 28/10/2024)
Thank you for the review - was a pleasure meeting you and helping you with your car.
I would recommend this service
Customer Service
Quality
Value
I would 100% recommend having this done to your car my 220d feels like a new car get pulls better a lot smoother and a very nice person did a full diagnostic on the car and showed me every step show all the live data on the car also explained it all a very nice professional person
Customer in Nottingham Posted on 25/10/2024 , work completed 25/10/2024
The trader replied (on 25/10/2024)
Thanks for the review - was great to see you again and help you with your car.
Totally clears the cobwebs! Amazing service
Customer Service
Quality
Value
Hi Adrian, im sorry I didnt get back to you sooner. I was a bit emotional to be honest and so overwhelmed. You are a genius and I can't believe how nice the car feels and the power increase is amazing, the response and acceleration. It has better mileage aswell! I really appreciate your service. To have a 207K mile car honestly feel and drive brand new is hard to believe! You really are a Gent. Thanks for being so honest and I appreciate the full transparency. Bless you always kind Sir 🙏
Customer in Derbyshire Posted on 28/08/2024 , work completed 27/08/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/08/2024)
Hi and thank you so much for the heartfelt review. Was a pleasure meeting you and so glad to have helped you with your car.
Great service from Adrian at F5ECC for LR Discovery DPF red light
Customer Service
Quality
Value
Adrian from ECC East Midlands (F5ECC) was brilliant. Punctual and communicative, he provided very clear, detailed diagnostic information so I knew what was happening and what my options were. My 2018 LR Discovery went straight to a red light for DPF full and he was able to reset warnings, including a service warning missed recently by the main dealer, so the auto regeneration could successfully run. This fixed the problem and for my family and I, who were only visiting Leicestershire, it was a massive relief as we were able to resume our holiday and get home without further problems! Excellent service, highly recommended.
Customer in Greater London Posted on 11/08/2024 , work completed 05/08/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/08/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Diagnostic Consultation and a Engine Carbon Clean
Customer Service
Quality
Value
Fabulously efficient in contacting you information in what you have issue's with knowledgeable guidance in what they offer no pushing in salesman Adrian was very very professional I had issues with my Ford Tansit Custom campervan intermittent smoking and sluggish pick up In low gear thought it could be a DPF issue but who am I ask a professional. Had a Diagnostic consultation and Engine carbon clean Adrian picked up one issue thermostat not working efficiently everything else clean bill of health took my Transit out for a drive immediately noticed a vast difference in pickup on lower gear msg back to Adrian to say very very pleased and contact saved for a return on my Audi A3 give this company a look from a research point of view I looked and read lots of companies but I kept coming back to these and so glad I did commit my money and trust in them
Customer in Nottinghamshire Posted on 05/08/2024 , work completed 15/07/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/08/2024)
Thanks for the review - was a pleasure meeting you and helping you with your Transit.
Diagnostics and carbon clean
Customer Service
Quality
Value
Outstanding service, was able to diagnose when other garages failed. Was able to fit me in a such short notice. Great value for money. Will certainly recommend them in the future. Great all round
Customer in Lincolnshire Posted on 02/08/2024 , work completed 29/07/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/08/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Brilliant Service
Customer Service
Quality
Value
Brilliant 5 star service and very good value for money. Cleaned the system with magic gas, analysed the engine and gave me all the readings, found the problem for me and cleared all the codes Many thanks F5ECC !!! Very dedicated and trustworthy.
Customer in Derby Posted on 26/07/2024 , work completed 23/07/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/07/2024)
Hi and thanks for the review - it was a pleasure meeting you and helping you with your car.
Great Service
Customer Service
Quality
Value
Great service, on time, friendly, informative and improved the running of my car. I would thoroughly recommend this service and will use again
Customer in Lincolnshire Posted on 21/07/2024 , work completed 20/07/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/07/2024)
Thank you for the review - was a pleasure helping you with your car.
Genuine,professional, Great service
Customer Service
Quality
Value
Contacted Engine Carbon Clean after purchasing my a45 amg,Adrian was very helpful in sorting a date to suit. Upon arriving he explained the process & as he was doing the diagnostic & Clean,he talked me through everything, after completing the job,I took the car out for a drive and instantly felt the response and drive was a whole lot better,100% genuine,100% professional & 100% happy,would highly recommend to anyone in the future.
Customer in Nottingham Posted on 16/07/2024 , work completed 16/07/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your stunning A45 AMG.
Great work very quick to respond to messages, managed to fit me in 2 to 3 days later. Arrived on time stated.
Customer Service
Quality
Value
My Vw Transporter van 2.0 180 automatic was smoking very dense white/ Grey smoke. After contacting various Garages that could not get to the bottom of the problem, I contacted Adrian from carbon clean. He did a full diagnostic and found that the PDF filer was completely full Suspected with Ash. He carried out a carbon clean and told me I need to find a garage that would remove it and completely was it out. Adrian was very honest as he could have flushed the pdf and left it at that but he said there is no way that would clear it out.Adrian wanted me to contact him after it was done to make sure it had fixed the problem. The vehicle was taken and it was done. Not only did the vehicle have more performance but fuel economy has improved from 25mpg to 34mpg. The vehicle responds to throttle fantastically and the engine runs so smooth. I am so grateful to Adrian and highly recommend his diagnostic and his advice. I will certainly use Adrian in the future. A fantastic experience.
Customer in Lincolnshire Posted on 07/07/2024 , work completed 19/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your Transporter.
Carbon clean East Midlands
Customer Service
Quality
Value
Adrian was very good at his job. He was prompt, knowledgeable and he kept me informed about what was happening before, during and even after he had fixed my car. I would recommend this company to anyone who has a DPF problem. Car is now running great again.
Customer in Leicestershire Posted on 05/07/2024 , work completed 21/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Carbon Clean
Customer Service
Quality
Value
Adrian did a carbon clean on my new-to-me 2011 Skoda. The engine sounded 'chuggy' and the MPG was very low. Adrian suggested the journeys had been short ones contributing to a carbon build up. A carbon clean was carried out with Adrian explaining the process and what outcomes I could expect. The service was professionally and thoroughly completed and I am very pleased with the outcome. My engine runs much smoother and the MPG is already increasing. All costs were explained so no nasty surprises. I am already recommending him to family and friends.
Customer in Lincolnshire Posted on 16/06/2024 , work completed 12/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/06/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Brilliant service
Customer Service
Quality
Value
Brilliant service from Adrian very polite and professional. I wasn’t expecting much as my car is 12 years old but it definitely exceeded my expectations my MPG has shot up from the low 30’s to mid high 50’s Every car is different but with guidance and correct information it all helps. Thank you so much Adrian
Customer in Nottinghamshire Posted on 12/06/2024 , work completed 10/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/06/2024)
Thanks for the review - was great to see you both again and help you with your car.
A true professional.
Customer Service
Quality
Value
Mercedes charged me £180 to diagnose why the EMS warning light was showing on my dashboard. They conspicuously failed and suggested a new ad blue tank would be required at a cost of £2000 or possibly new sensors at a cost of £500 each Adrian attended at my home with his impressive equipment and diagnosed the fault as probably a poor electrical connection or a blown fuse. An independent Mercedes mechanic found it to be a bad connection !!
Customer in Lincolnshire Posted on 05/06/2024 , work completed 10/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/06/2024)
Thanks for the review - thought it had to be based on the vehicle diagnostics and the live data on the day - glad you now have it resolved.
Excellent job well done
Customer Service
Quality
Value
Adrian has just done a full decarbonisation on my 1971 Mach 1 mustang and also my 1979 Suzuki GS 550 . The difference in performance on both vehicles is incredible ! I highly recommend anyone with a classic vehicle use this company ! Extremely reliable and great service .
Customer in Lincolnshire Posted on 24/05/2024 , work completed 24/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2024)
Thanks for the review - was great to see you again and help you with your vehicles.
Carbon clean
Customer Service
Quality
Value
Fantastic service from Adrian car is running like a new one amazing product I’ve already told my friends at the golf club I can’t believe the difference it has made I’m so pleased I went ahead with the treatment see you again in another 20,000 miles thanks again. Terry Cade.
Customer in Northamptonshire Posted on 21/05/2024 , work completed 21/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/05/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.