Endorsed by Which?

F5 Engine Carbon & DPF Clean

5.0

369 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020
OCTOBER 2018

About

The experts in diagnosing and restoring engine performance, economy and emissions for public, trade and commercial.

F5 Engine Carbon and DPF Clean (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover the East and West Midlands counties, plus Bedfordshire, Cambridgeshire, East Anglia and Lincolnshire up into Yorkshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

- Live Data Engine Diagnostics
- Engine Carbon Cleaning - Restore Power, Performance, Fuel Economy and Emissions.
- DPF Diagnosis and Cleaning - with the new liquids available this can now safely flush soot, oil and ash from your DPF. Ideal for blockages, but also for regular maintenance to keep the ash levels low.

N.B. reviews before 19/09/2024 relate to when F5 ECC was part of the ECC network.

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine decoke
    • dpf clean
    • diagnostic

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
369 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Great work very quick to respond to messages, managed to fit me in 2 to 3 days later. Arrived on time stated.
Customer Service
Quality
Value
My Vw Transporter van 2.0 180 automatic was smoking very dense white/ Grey smoke. After contacting various Garages that could not get to the bottom of the problem, I contacted Adrian from carbon clean. He did a full diagnostic and found that the PDF filer was completely full Suspected with Ash. He carried out a carbon clean and told me I need to find a garage that would remove it and completely was it out. Adrian was very honest as he could have flushed the pdf and left it at that but he said there is no way that would clear it out.Adrian wanted me to contact him after it was done to make sure it had fixed the problem. The vehicle was taken and it was done. Not only did the vehicle have more performance but fuel economy has improved from 25mpg to 34mpg. The vehicle responds to throttle fantastically and the engine runs so smooth. I am so grateful to Adrian and highly recommend his diagnostic and his advice. I will certainly use Adrian in the future. A fantastic experience.
Customer in Lincolnshire Posted on 07/07/2024 , work completed 19/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your Transporter.
Carbon clean East Midlands
Customer Service
Quality
Value
Adrian was very good at his job. He was prompt, knowledgeable and he kept me informed about what was happening before, during and even after he had fixed my car. I would recommend this company to anyone who has a DPF problem. Car is now running great again.
Customer in Leicestershire Posted on 05/07/2024 , work completed 21/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Carbon Clean
Customer Service
Quality
Value
Adrian did a carbon clean on my new-to-me 2011 Skoda. The engine sounded 'chuggy' and the MPG was very low. Adrian suggested the journeys had been short ones contributing to a carbon build up. A carbon clean was carried out with Adrian explaining the process and what outcomes I could expect. The service was professionally and thoroughly completed and I am very pleased with the outcome. My engine runs much smoother and the MPG is already increasing. All costs were explained so no nasty surprises. I am already recommending him to family and friends.
Customer in Lincolnshire Posted on 16/06/2024 , work completed 12/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/06/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Brilliant service
Customer Service
Quality
Value
Brilliant service from Adrian very polite and professional. I wasn’t expecting much as my car is 12 years old but it definitely exceeded my expectations my MPG has shot up from the low 30’s to mid high 50’s Every car is different but with guidance and correct information it all helps. Thank you so much Adrian
Customer in Nottinghamshire Posted on 12/06/2024 , work completed 10/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/06/2024)
Thanks for the review - was great to see you both again and help you with your car.
A true professional.
Customer Service
Quality
Value
Mercedes charged me £180 to diagnose why the EMS warning light was showing on my dashboard. They conspicuously failed and suggested a new ad blue tank would be required at a cost of £2000 or possibly new sensors at a cost of £500 each Adrian attended at my home with his impressive equipment and diagnosed the fault as probably a poor electrical connection or a blown fuse. An independent Mercedes mechanic found it to be a bad connection !!
Customer in Lincolnshire Posted on 05/06/2024 , work completed 10/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/06/2024)
Thanks for the review - thought it had to be based on the vehicle diagnostics and the live data on the day - glad you now have it resolved.
Excellent job well done
Customer Service
Quality
Value
Adrian has just done a full decarbonisation on my 1971 Mach 1 mustang and also my 1979 Suzuki GS 550 . The difference in performance on both vehicles is incredible ! I highly recommend anyone with a classic vehicle use this company ! Extremely reliable and great service .
Customer in Lincolnshire Posted on 24/05/2024 , work completed 24/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2024)
Thanks for the review - was great to see you again and help you with your vehicles.
Carbon clean
Customer Service
Quality
Value
Fantastic service from Adrian car is running like a new one amazing product I’ve already told my friends at the golf club I can’t believe the difference it has made I’m so pleased I went ahead with the treatment see you again in another 20,000 miles thanks again. Terry Cade.
Customer in Northamptonshire Posted on 21/05/2024 , work completed 21/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/05/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Carbon clean BMW and Renault
Customer Service
Quality
Value
Adrian came out to see our two cars a BMW 335d and a Renault Kadjar 1.5dci. The BMW had high fuel consumption, the Renault had a engine warning light and the engine was sooted up. Adrian was able to identify and clean both cars, both cars are now running great and he was able to give us areas on the engine which would next need to be looked into. Adrian's knowledge and explanation of what he was doing and seeing with our cars was second to none. Home service saving having the hassle of getting your car back and forth from a garage which are booked up for week. Would highly recommend getting in touch to anyone with an engine issue or drop in performance of your car. Really good communication with timings and amazing prices for the work carried out Will definitely uses again in the future!
Customer in Lincolnshire Posted on 20/05/2024 , work completed 17/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2024)
Thank you for the review - was a pleasure meeting you and helping you with your vehicles.
Great guy and outstanding customer service and results
Customer Service
Quality
Value
Adrian has done several vehicles for me now. Including my fleet of vans as well as personal cars. His level of detail he works to is incredible. Not only that he is a really genuine and overall great guy who will talk you through each and every stage of what he is doing. This proves he has a real passion for what he does. I wouldn't hesitate recommending him for any diagnostic work, carbon and dpf cleaning etc. Also feel assured if he can't help you or feels the work he will do is wasted he will tell you this prior to visiting! Many companies should use Adrian as an example to customer service. See you again soon for my next van!
Customer in Northamptonshire Posted on 17/05/2024 , work completed 17/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2024)
Thanks for the review - was great to see you again and help you with your vehicles.
Best company to use for carbon clean
Customer Service
Quality
Value
I wasn't expecting much to be honest I've had my car for just under a year and done every maintance task possible before adrian's visit my car is already stage 1 remapped but i was making sure that my car was in tiptop condition for him to come an do a carbon clean and an indepth diagnosis session for me. Definitely was not expecting the results I got! So much more responsive and a completely different animal than before the carbon clean. Engine runs so much smoother and quiter plant my right foot and the car is a missile!! Massive improvement and id definitely recommend anyone to him. If your looking for a genuine honest company to come an give you honest answers or tell you specifically what codes you have stored an give you the best advice this is your guy! Thanks again mate really appreciate today
Customer in Leicestershire Posted on 14/05/2024 , work completed 14/05/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/05/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Great service, an absolute pleasure
Customer Service
Quality
Value
Adrian was very upfront with what to expect from the service and gave me a lot of information to consider even before booking it in. It took just about an hour, and during that time he did a visual check and found two minor issues that will improve the performance and economy of my car, then the detailed diagnostic, which he sent to me and we went through it together. The actual carbon clean made such a big difference too - I knew from cleaning the EGR valve that it was a mess, but didn't expect it to completely get rid of the rough idling. It runs so much better - I will definitely have this done again!
Customer in Nottinghamshire Posted on 26/04/2024 , work completed 25/04/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/04/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car
A truly great service
Customer Service
Quality
Value
I’m more than happy with the service. The diagnostics talk through whilst the carbon clean happened was most enlightening. We’re all geared to jump on the EGR issue tomorrow and start to rectify the issue there. The reports were also very helpful. I was dreading a failed injector so to know it was wiring related was a relief. I’ll let you know how we get on for sure. *Update* Adrian’s initial cautious diagnosis was quite right. The EGR had failed (2 months old Chinese rubbish). Replaced it with OEM today. The difference is night and day. This big old diesel V6 feels responsive and clean. I really rate this service but, what I rate more is Adrian. He’s clear, calm and well informed. I really appreciate everything he did and will happily use him again in the future.
Customer in Peterborough Posted on 23/03/2024 , work completed 22/03/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/03/2024)
Thank you for your review - was a pleasure meeting you and helping you with your car.
Adrian Carbon cleaning
Customer Service
Quality
Value
I am really pleased with the service that Adrian has done for my Subaru . The clean has totally changed the way the car runs and performs . Before it was down on power , running rich and the exhaust sound was terrible .It also had a lot of sooty deposits from the exhaust which also covered the rear of the car. Adrian explained every step of the process as it was done . Overall the information given to me , the price and the availability to fit my car in and the attention to detail of the service was excellent. I recommend him and the service to anyone wishing to keep their car/ van in tip top condition
(your username) Posted on 21/03/2024 , work completed 20/03/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/03/2024)
Thanks for the review - was a pleasure meeting you and helping you with your Subaru.
Great work again
Customer Service
Quality
Value
I have used this service before once back when I got my 1 series, I had it done before at 54000 miles and I have decided to do it again at 65000 miles just to keep on top of the engine cleaning. The MPG average has been noticeable as well as the power and output when accelerating has a massive difference. He helped me look into codes I was getting prior temporarily that he then explained his thoughts and was open and honest about. He provided a brilliant service for a good price. Will be using the service again wether it’s for this car or future cars.
Customer in Nottinghamshire Posted on 02/03/2024 , work completed 29/01/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/03/2024)
Thanks for the review - was great to see you again and help you with your car.
Slightly life changing.
Customer Service
Quality
Value
Incredible service. I can't believe how much improvement it's achieved just from a pipe shoved up the air filter for an hour. It's alleviated so many shakes and the whole engine and car is smoother. It revs lower, shifts easier, accelerates quicker and smoother, has gained economy, and I'm sure will extend the working age of the vehicle. Forget recommendations, this is a necessity. GET YOUR TUBES UNCLOGGED. 118000mile3.0cdtiVectra
Customer in Cambridgeshire Posted on 31/01/2024 , work completed 31/01/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/02/2024)
Thank you for the review - was a pleasure meeting you and helping you with your car.
Super carbon clean
Customer Service
Quality
Value
Adrian arrived on time, discussed what he was doing at every stage of the Carbon Clean, found a possible issue with engine temp, very pleased with the whole process and cost, would highly recommend.
Customer in Leicestershire Posted on 21/12/2023 , work completed 21/12/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/12/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Excellent service again
Customer Service
Quality
Value
Always have Adrian to do a carbon clean after getting any new car and this time was no different always goes out his way to get date’s I requested and this time while doing clean & diagnostics found an issue with car of which I wouldn’t of found and have managed to get done while still under warranty so saved me lots of money can’t recommend Adrian enough service second to none
Customer in Northamptonshire Posted on 14/11/2023 , work completed 30/10/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/11/2023)
Thanks for the review - was great to see you again and help you with your car.
Zafira with a stutter
Customer Service
Quality
Value
Our Zafira has been a workhorse for the best part of 12 years and in the last few months developed a fault. The engine management light would come on and then disappear, usually when it was booked into a garage for diagnosis. Eventually, it was diagnosed as the system running lean. But, there was no explanation for it. Any garage will work on trial and error. This could mean injectors to sensors. I saw the YouTube video of Adrian with a similar Zafira and thought that it would be worth contacting ECC and see what they thought. I have an Astra as well so booked both in for diagnosis and Carbon Clean. Adrian was very thorough and professional. Explained the error codes and what could be the cause of the problems. Although they don't do the repair work, the complete diagnosis, working with live data, is invaluable. The potential problem was identified as a stuck thermostat. Not what I would have thought at all. Can't recommend Adrian and ECC enough. I now have a good idea of where to start with the Zafira. For anyone thinking of keeping an older ICE vehicle on the road for longer, I would have ECC out to perform a Carbon Clean. Both the Astra and Zafira now run a lot smoother.
Customer in Derbyshire Posted on 04/11/2023 , work completed 03/11/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/11/2023)
Thanks for the review - was a pleasure meeting you and helping you with your cars.
Great Service
Customer Service
Quality
Value
Booked in with Engine Carbon Clean on recommendation and Adrian did not fail to disappoint! Flagged issues with the engine I would not have known about until it was broken and its already running much smoother, once I get the work done it will be even better! Would fully recommend to anyone else too.
Customer in Nottinghamshire Posted on 26/10/2023 , work completed 26/10/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/10/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
You’re in safe hands
Customer Service
Quality
Value
Adrian was brilliant, you know, straight away that he knows what he’s talking about. I felt my car was in very safe hands. He gave me plenty of information on all aspects of my car from the diagnostic check. The car came up with ‘emissions go to garage’, now it runs beautifully. I’ve got my MOT next week, I’m confident it will sail through. I wouldn’t hesitate to use this company again.
Customer in Derbyshire Posted on 21/09/2023 , work completed 18/09/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/09/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car
5***** Excellent Service
Customer Service
Quality
Value
Excellent service very knowledgeable guy talk through everything and checked above and beyond what other companies have done in the past. I will be using for every vehical I have from now on. Excellent Gentlemen 5*****
Customer in Staffordshire Posted on 20/09/2023 , work completed 12/09/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/09/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Audi A6 and A4 clean and diagnostic
Customer Service
Quality
Value
Adrian came to do an Engine carbon clean and diagnostic consultation on both my Audi A4 and A6. Explained the whole process of the carbon clean and what it actually does and doesnt do. He also spent time to go through the live diagnostics explaining what the results show and what they mean which is something all garages do not do. After the engine clean wow!! the difference it makes. The older A4 is over 15 years old and now drives like a brand new car. The drive is smooth, the engine sounds quieter and the engine wobble at idle has pretty much reduced to nothing. Highly recommend Adrian, he goes above and beyond to get your car healthy again.
Customer in Derby Posted on 13/09/2023 , work completed 12/09/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/09/2023)
Thanks for the review - was a pleasure meeting you and helping you with your cars
Absolutely fantastic work I highly recommend Adrian at engine carbon clean east midlands
Customer Service
Quality
Value
Adrian has came out to a few of our cars over the years and each time he's done a wonderful job. The car feels like brand new and it drives excellent. Fuel consumption has dramatically changed for the best, and emissions were definitely reduced. If you want honest reliable and trustworthy carbon cleans Adrian is the man to see. Thanks again for your help and all the best
Customer in Leicestershire Posted on 11/09/2023 , work completed 07/09/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/09/2023)
Thanks for the review - was great to see you again and help you with your latest car.
First Class
Customer Service
Quality
Value
I was struggling to find a knowledgeable Auto diagnosis that would not simply plug in a BDO2. .Some want £90 and no printout. Adrian actually encouraged me to stay and watch and provide excellent clear info on what he was doing and how it affected the car as I had for a few pounds extra the engine De-carboned (Cleaned) using the amazing Hydrogen Electrolysis process. He also kept in touch after to see how the faults diagnosed were performing and the repairs I had authorised. Rarely do I give praise, to be honest, but this is a first-class service.
Customer in Nottingham Posted on 22/08/2023 , work completed 18/08/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/08/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Fantastic service definitely money well spent
Customer Service
Quality
Value
Adrian provides a fantastic service, after enquiring with various companies and being promised the earth I came across Adrian at Engine Carbon Clean East Midlands who gave me realistic expectations with his no nonsense approach. We decided to take advantage of the multi-vehicle discount and had a van and 3 cars done and the results exceeded any expectations. We will definitely be rebooking in the future
Customer in Leicester Posted on 01/08/2023 , work completed 01/08/2023
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2023)
Thanks for the review - was a pleasure meeting you and helping you with your vehicles.