Endorsed by Which?

F5 Engine Carbon & DPF Clean

5.0

363 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020
OCTOBER 2018

About

The experts in diagnosing and restoring engine performance, economy and emissions for public, trade and commercial.

F5 Engine Carbon and DPF Clean (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover the East and West Midlands counties, plus Bedfordshire, Cambridgeshire, East Anglia and Lincolnshire up into Yorkshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

- Live Data Engine Diagnostics
- Engine Carbon Cleaning - Restore Power, Performance, Fuel Economy and Emissions.
- DPF Diagnosis and Cleaning - with the new liquids available this can now safely flush soot, oil and ash from your DPF. Ideal for blockages, but also for regular maintenance to keep the ash levels low.

N.B. reviews before 19/09/2024 relate to when F5 ECC was part of the ECC network.

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine decoke
    • dpf clean
    • diagnostic

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
363 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Engine Carbon Clean: Volvo V60
Customer Service
Quality
Value
So right from the original contact Adrian was professional, knowledgeable and honest and provided me with in-depth information about why I wouldn't need one of the services I asked him to quote for (even though this would of earned him more money), this impressed me as several other companies had just provided me with a quote without one of them saying perhaps I don't need the service. Following this I booked in for an Engine Carbon Clean on my Volvo V60 with Adrian who kept me informed of ETA the night before and on the day and was extremely punctual (even arriving early but only after checking it was okay to do). Throughout the procedure Adrian was more than happy to answer my question at explain to me what he was doing at each stage. After the clean, my engine was notable running quieter. I took it for a test drive after Adrian left and am very happy with the result, the car feels smoother to drive, feeling more responsive through the revs. Could not recommend Adrian highly enough, very knowledgeable, very professional and a genuinely nice guy.
Customer in Northamptonshire Posted on 17/11/2021 , work completed 17/11/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/11/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Volvo
Amazing service 10/10
Customer Service
Quality
Value
Engine Carbon Clean responded promptly to my initial enquiry allowing me to have the work completed on my car within days. I have a 2007 BMW 525d. They arrived bang on time and completed work on my car to a professional standard. My car hadn’t completed a successful DPF regeneration in over 5000 miles which was due to a faulty sensor. After the engine clean, I have since replaced the sensor. I have noticed my car is undoubtably smoother on startup and performance on these colder days thanks to the clean. Would high recommend.
Customer in Lincolnshire Posted on 08/11/2021 , work completed 03/11/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2021)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Great job and Informative
Customer Service
Quality
Value
Had my Audi's engine carbon cleaned by Adrian today. Very informative, honest and professional throughout, the car feels smoother through the full rev-range and the hesitation under throttle has gone. Well worth the money.
Mark in Nottinghamshire Posted on 08/10/2021 , work completed 08/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/10/2021)
Thanks for the review Mark - was a pleasure seeing you again and helping you with your Audis
Thank you once again
Customer Service
Quality
Value
Think I have used Adrian services at Engine Carbon Clean five times now on different cars. Excellent service as per the norm. Proof is in the pudding, returning customers this many times tells you something. Just had it done as general maintenance @ 24,000 miles & yes you can feel the difference. Been told to keep this car Adrian, so you will not see me again till 50,000, but for sure you will be seeing me & my car again. Big thank you as always 👍
Customer in Nottinghamshire Posted on 07/10/2021 , work completed 05/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/10/2021)
Thanks for the review - was great to see you again and always happy to help
Diagnostic and Carbon Clean
Customer Service
Quality
Value
Hi Adrian out to look a fault and carbon clean my car. 100% would recommend and will use again. Very knowledgeable about what he does and took the time explains things to me. He even follows up to check how things are after. Well worth every penny!
Customer in Northamptonshire Posted on 06/10/2021 , work completed 06/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 07/10/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Hyundai
DPF
Customer Service
Quality
Value
I have had Adrian out before for carbon cleans but yesterday I had him out to clean my DPF as I have been struggling getting it to regenerate. Adrian is full of knowledge and always tells you straight. He sorted my DPF out as it had been in limp mode for a few weeks now. Great service great price great guy will definitely be going back.
Customer in Derbyshire Posted on 05/10/2021 , work completed 04/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/10/2021)
Thanks for the review - was great to see you again and help you with your car
Another Visit from the Master at F5ECC
Customer Service
Quality
Value
Booked Adrian in again for a Carbon Clean and this time on my newly purchased VW Passat 2.0 TDI and also an issue with my Step sons Audi A3 2.0 TDI which requires a DPF clean. Vw on the inspection through the Diagnostic machine everything was running sweet, after the Carbon Clean there is an Instantly noticeable difference on the throttle response and a lot smoother now. The Audi has been a nightmare for a couple of months, This had been to a couple of garages with the car in limp mode and wouldn’t re-generate, on inspection he was informed that it required a DPF Sensor changing , this didn’t work , then he was informed it require a Turbo Actuator , didn’t work and then apparently it required a lambda sensor. The issue was still there, A phone call to Adrian and instantly with an answer to why it won’t re-generate is because the issue had not been diagnosed early enough and therefor the DPF was clogged up. On his Diagnostic machine the back pressure was 100 ,and the worst he had experienced on a Vag Engine , A further Code saying high Ash content, It wasn’t looking good but Adrain said he was confident he could resolve the issues , after a DPF clean the back pressure dropped to 10 from 100 and it was a success , The car Re-Generated and is running really well now. Absolute Gentleman has always and very professional with a huge amount of knowledge. Another fantastic Job and thank you… Richard
Richard in Derbyshire Posted on 05/10/2021 , work completed 04/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/10/2021)
Thanks for the review Richard - always a pleasure and always glad to help you with your vehicles
The best by miles
Customer Service
Quality
Value
Audi A5 3.0 tdi Quattro First used ECC East Mids back in May for an engine clean and then again in September for a DPF clean, Adrian is the ultimate professional, calls/texts in advance of appointments with eta, full diagnostic scan (before and after cleans sent to your phone) takes the time to fully explain what everything means and what impact various sensors/parts have to influence the reason for needing a DPF or engine clean, I myself now have more of an understanding of how a diesel engine should be working its best and how to keep it that way! Car runs amazing now. Will personally be using again in the future and have no hesitation whatsoever in recommending Adrian and his business, 5 stars are not enough for this gem of a service
Customer in Derbyshire Posted on 02/10/2021 , work completed 30/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/10/2021)
Thanks for the review Mark - was a pleasure seeing you again and helping you with your Audi
Audi A4 Carbon Clean
Customer Service
Quality
Value
Adrian came to carbon clean my Audi A4 and did a superb job. Diagnosed a faulty thermostat for me which was very unknowingly causing me problems. He’s very knowledgeable and extremely helpful. Arrived on time and was very efficient. Very happy to recommend
Andrew in Northamptonshire Posted on 01/10/2021 , work completed 01/10/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/10/2021)
Thanks for the review Andrew. Was great to see you again and help you with your Audi.
Professional service
Customer Service
Quality
Value
Having recently purchased a Ford Kuga I had done some motorway miles and noticed it to be unresponsive and struggling in higher gears. I booked a diagnostic appointment through messenger on Facebook and was rewarded with a very professional response from Adrian. The appointment was in the late afternoon and I was kept informed of the arrival time during the day. A full diagnosis and engine clean was performed and a dpf pressure sensor issue was found. Immediately upon my first drive after the work on the car I found a increase in responsiveness and a improvement in mpg. Having now replaced the sensor I’m looking forward to many miles of trouble free motoring. From start to finish I found Adrians company very professional and courteous. If your having car problems I would recommend you get in contact. Thanks for your help with my car
Christopher in Northamptonshire Posted on 25/09/2021 , work completed 20/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/09/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Kuga
Great work by F5ECC
Customer Service
Quality
Value
Very happy with the service provided by F5ECC on my 1998 Mercedes SLK230. I am always careful who I use when having work done on my vehicles but all of the positive reviews of F5ECC made my decision to have the engine carbon cleaned by this company. Adrian kept me updated with information at the time of booking the car in and his communication was excellent. He phoned me to let me know an estimated arrival time and arrived at exactly this time! I was very interested in seeing what is done, Adrian talked me through the diagnostic procedure detailing what each code meant sending me copies of stored and current fault codes whilst he was there which I can give to a garage at a later date. He showed me how the carbon clean was done and was honest throughout in that the procedure can work better/outcomes can be more noticeable on some cars more than others, this will depend on how well they have been maintained, mileage, whether used for short journeys. I asked a lot of questions and Adrian answered them thoroughly. Adrian is a top bloke and it is without doubt that he knows his job inside out, I would highly recommend this company to anyone. Thanks Adrian!
Customer in Staffordshire Posted on 23/09/2021 , work completed 22/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/09/2021)
Hi thanks for the review - was a pleasure meeting you and helping you with your SLK230. Yes as mentioned the 'difference' all depends on how dirty it is to start with - the mileage, historic driving style, journey length and fuel quality used all affect this.
Great work!
Customer Service
Quality
Value
Great customer service from the moment of spoke to them. Very upfront on what the clean can and can’t do. After the carbon clean my MPG has improved by 10MPG. My car is driving a lot smoother and is quieter at idle which is what I’m most impressed with. It now drives better than when I bought it. Will definitely be using again
Liam in Lincolnshire Posted on 21/09/2021 , work completed 21/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/09/2021)
Thanks for the review Liam - was a pleasure meeting you and helping you with your Kia
5 star service
Customer Service
Quality
Value
Fantastic customer service from our initial conversation and booking through to the end of the process. Very knowledgable and a real passion for the best result. Car is noticeably improved since the gas treatment, idles smoothly, no throttle hesitation and smoother power delivery. A very happy customer.
Customer in Northamptonshire Posted on 08/09/2021 , work completed 07/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/09/2021)
Thanks for the review - was a pleasure meeting you and helping you with your RS5
Outstanding. Book now.
Customer Service
Quality
Value
I was sceptical about this process initially. Having done the research, however, there are a wealth of cowboy firms out there who lack the knowledge, skill and vehicle sympathy to do it correctly - poor quality kit being used in an amateurish way, usually doing more harm than good. Having looked into the process and read the reviews on ECCEM, I decided to give it a go. My vehicle is a VW Passat Alltrack, 2013, 2.0 TDI originally 140 bhp but mapped to around 185. I run a K&N filter and it is regularly serviced, I only use premium fuel - I wasn't convinced I would notice a difference. I was wrong. The whole customer service aspect was second to none. Very efficient and professional. Adrain is incredibly knowledgeable. Explained the process and taught me some very useful stuff. His advice on how to manage your DPF alone is worth the fee. He loves his job and his cars - you're in safe hands. Laptop plugged in, I got very detailed information about the state of the vehicle - this is incredibly useful if you want to stay on top of your maintenance. Also an indispensable health check for your car. Immediately after cleaning, change in engine note was obvious, much crisper with a lot of ther low down diesel 'grumble' eliminated. Performance is much more linear across the rev range - it's not about power, it's about smoothness of delivery. Slight increase in MPG too, although your results will depend on the condition of your vehicle. Can't recommend it highly enough.
Customer in Derbyshire Posted on 21/08/2021 , work completed 14/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/08/2021)
Thanks for the in depth review- was a real pleasure meeting you and helping you with your Passat.
Very professional service highly recommend
Customer Service
Quality
Value
I had my car Carbon cleaned today, it feels and sounds so much better than what it did. If you have a high mileage car then from my experience it brings it back to life highly recommended.
Dan in Nottinghamshire Posted on 19/08/2021 , work completed 19/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/08/2021)
Thanks for the review Dan - was a pleasure meeting you and helping you with your car
Great Professional Service
Customer Service
Quality
Value
This is the second time I have called upon Adrian's service, this time for a 58 plate Vectra diesel with emissions problems and smoking issues. The vehicle was booked in for MOT on the same day. Adrian arrived promptly as stated and got to work on cleaning the engine of carbon build up, during the clean Adrian's data on the laptop was showing some incorrect issues with the car. On inspection Adrian had found that the swirl flap linkage rod was loose causing poor air mixture etc, this as been the primary cause of smoking on start up of the engine this has been going on for some time, it was nice to get a definitive diagnosis which can now be rectified. To say the least the vehicle passed it's MOT. Adrian also gave me a discount on the price due to being a Key worker which was much appreciated
John in Derbyshire Posted on 18/08/2021 , work completed 17/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/08/2021)
Thanks for the review John - was great to see you again and help get your Vectra through the MOT.
From start to finish, grateful service.
Customer Service
Quality
Value
Thank you to Adrian for the carbon clean of my range rover p38 v8.from start to finish he was very professional and knowledgeable on the science of the clean. The mot was booked today and the emissions after the clean were 100%. Thank you to Adrian for just being a nice chap who did care about the end product. After being in customer service for over 25 years, it's quite rare today to get service from start to finish, with an eye for detail. Thank you, Andy.
Customer in Derbyshire Posted on 16/08/2021 , work completed 16/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/08/2021)
Thanks for the review and great to hear about your MOT result. A lovely vehicle and a pleasure to work on and meet you.
Alfa Romeo Gt Carbon Clean
Customer Service
Quality
Value
From the first contact to completion of the carbon clean I can only describe my experience as totally professional. Adrian explained each part of the process and answered any questions I had. I was confident during the process that I had made the correct decision to use Adrian. Even partway through I noticed a noise reduction from the engine and have certainly noticed an improved engine response when accelerating. I was particularly impressed with all the information given by text/messenger prior to my appointment which was honest and comprehensive. In addition to the clean, I was provided with a printout of the diagnostic part of the process which is very helpful. Adrian is professional and extremely knowledgeable and I would recommend his services without reservation.
Ken in Northamptonshire Posted on 14/08/2021 , work completed 13/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/08/2021)
Thanks for the review Ken - was a pleasure meeting you and helping you with your Alfa
Great work and reliable
Customer Service
Quality
Value
Had Adrian fit me in with less than 24hr notice. Professional service and was totally honest with what to expect. He did a great job and I am pleased with the results.
Chris in Nottinghamshire Posted on 09/08/2021 , work completed 07/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Ford
Second time using carbon clean East Midlands. Fantastic service as I’ve come to expect
Customer Service
Quality
Value
This is my second time asking Adrian to clean a vehicle. My first clean was on an older transit can and the difference was noticeable. I expected the second clean to be less effective as the vehicle is newer and has lower miles. I have been pleasantly surprised. The car is a lot smoother, no gentle shake In the car at idle any more, much smoother under acceleration and quieter. Time will tell if I get better MPG, but the driving experience is transformed. Adrians live diagnostics are also very helpful, it’s good to know where I stand with the vehicle and what to expect in the coming months. I will be a return customer again, as I can definitely see the value and benefits in having carbon cleaning with diagnostics as part of my maintenance schedule. Thanks Adrian 👍🏻
Craig in Leicestershire Posted on 07/08/2021 , work completed 07/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/08/2021)
Thanks for the review Craig - was great to see you again and help you with your Audi
Great job and very helpful
Customer Service
Quality
Value
I had Adrian come round to do a carbon clean on my 16 year old Renault traffic and it’s shaved 10 years off it’s life ! Great job mate n already passed his number 2 a work pal of mine! 👏👌
Lee in Derby Posted on 06/08/2021 , work completed 05/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/08/2021)
Thanks for the review Lee - was a pleasure meeting you and helping you with your Trafic
Fantastic work!
Customer Service
Quality
Value
I have a 17 yr old Vauxhall Corsa. The carbon clean done absolute wonders to my car! Before it used to shake at idle and the engine was very loud. After performing the service(which was very cool to watch actually) the engine was much quieter. The acceleration was more responsive and smooth as well, which I didn't expect. Adrian was very professional and polite and even showed me how it all worked! The diagnostic data is interesting too. Adrian you're doing amazing work! Highly recommended! I will use again in the future.
Customer in Leicestershire Posted on 27/07/2021 , work completed 27/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Corsa
Engine Carbon Clean
Customer Service
Quality
Value
I have a BWM with 72,000 miles. I had read about engine carbon clean and from my first phone call, Adrian gave me a detailed explanation of what would be done. When he arrived at my home he looked the part very smart after the work was complete and he gave me a written report. He was very knowledgeable and professional, my BMW drives better and is quieter. I am very pleased I have had the work done and would not hesitate to use them again. One word - brilliant
John in Nottinghamshire Posted on 26/07/2021 , work completed 26/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/07/2021)
Thanks for the review John - was a pleasure seeing you again and helping you with your BMW.
Volvo XC90 carbon clean success
Customer Service
Quality
Value
I just want to leave this with you in the hope that other people realise the massive benefits of carbon cleaning. I have a XC 90 wonderful car! It developed a very annoying problematic limp mode whenever you try to accelerate hard. Brought up over boost fault codes. I change the boost pressure sensor fault remained. Adrian came after a very carefully explaining what can and cannot be achieved with carbon cleaning. He spent over an hour reading the diagnostics of my car and carbon cleaning the engine and fuel delivery systems. Very very knowledgeable gentlemen! After cleaning the engine sounded completely different, it revved faster and straightaway you could hear a crisp note in the engine. I went for a drive and there was obviously so much carbon that have been removed from the engine the ECU struggled initially to regulate the air to fuel mixture. After a few miles the results were outstanding! I think Adrian found about 50 of my missing ponies!!!! The fault cleared and the car is like it was 100,000 miles ago! I will be doing this every 10,000 miles now. It pays for itself! Cannot recommend this company high enough. Superb excellent polite punctual service!
Ian in Staffordshire Posted on 12/07/2021 , work completed 09/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/07/2021)
Thanks for the in depth review Ian - was a pleasure meeting you and helping you with your Volvo. Great to hear the issue has been resolved.
Great work and a***** rating all round
Customer Service
Quality
Value
Hi truly amazing work and professional job. Many thanks, I'm so happy with the clean its smooth and more mpg and engine noise is so much quieter and pick up is more responsive. Great communication and was on time and happy too help in every way, cheers.
Adam in Lincolnshire Posted on 11/07/2021 , work completed 10/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/07/2021)
Thanks for the review Adam - was a pleasure meeting you and glad to help you with all your cars.