Endorsed by Which?

F5 Engine Carbon & DPF Clean

5.0

369 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020
OCTOBER 2018

About

The experts in diagnosing and restoring engine performance, economy and emissions for public, trade and commercial.

F5 Engine Carbon and DPF Clean (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover the East and West Midlands counties, plus Bedfordshire, Cambridgeshire, East Anglia and Lincolnshire up into Yorkshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

- Live Data Engine Diagnostics
- Engine Carbon Cleaning - Restore Power, Performance, Fuel Economy and Emissions.
- DPF Diagnosis and Cleaning - with the new liquids available this can now safely flush soot, oil and ash from your DPF. Ideal for blockages, but also for regular maintenance to keep the ash levels low.

N.B. reviews before 19/09/2024 relate to when F5 ECC was part of the ECC network.

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine decoke
    • dpf clean
    • diagnostic

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
369 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great work and reliable
Customer Service
Quality
Value
Had Adrian fit me in with less than 24hr notice. Professional service and was totally honest with what to expect. He did a great job and I am pleased with the results.
Chris in Nottinghamshire Posted on 09/08/2021 , work completed 07/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Ford
Second time using carbon clean East Midlands. Fantastic service as I’ve come to expect
Customer Service
Quality
Value
This is my second time asking Adrian to clean a vehicle. My first clean was on an older transit can and the difference was noticeable. I expected the second clean to be less effective as the vehicle is newer and has lower miles. I have been pleasantly surprised. The car is a lot smoother, no gentle shake In the car at idle any more, much smoother under acceleration and quieter. Time will tell if I get better MPG, but the driving experience is transformed. Adrians live diagnostics are also very helpful, it’s good to know where I stand with the vehicle and what to expect in the coming months. I will be a return customer again, as I can definitely see the value and benefits in having carbon cleaning with diagnostics as part of my maintenance schedule. Thanks Adrian 👍🏻
Craig in Leicestershire Posted on 07/08/2021 , work completed 07/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/08/2021)
Thanks for the review Craig - was great to see you again and help you with your Audi
Great job and very helpful
Customer Service
Quality
Value
I had Adrian come round to do a carbon clean on my 16 year old Renault traffic and it’s shaved 10 years off it’s life ! Great job mate n already passed his number 2 a work pal of mine! 👏👌
Lee in Derby Posted on 06/08/2021 , work completed 05/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/08/2021)
Thanks for the review Lee - was a pleasure meeting you and helping you with your Trafic
Fantastic work!
Customer Service
Quality
Value
I have a 17 yr old Vauxhall Corsa. The carbon clean done absolute wonders to my car! Before it used to shake at idle and the engine was very loud. After performing the service(which was very cool to watch actually) the engine was much quieter. The acceleration was more responsive and smooth as well, which I didn't expect. Adrian was very professional and polite and even showed me how it all worked! The diagnostic data is interesting too. Adrian you're doing amazing work! Highly recommended! I will use again in the future.
Customer in Leicestershire Posted on 27/07/2021 , work completed 27/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Corsa
Engine Carbon Clean
Customer Service
Quality
Value
I have a BWM with 72,000 miles. I had read about engine carbon clean and from my first phone call, Adrian gave me a detailed explanation of what would be done. When he arrived at my home he looked the part very smart after the work was complete and he gave me a written report. He was very knowledgeable and professional, my BMW drives better and is quieter. I am very pleased I have had the work done and would not hesitate to use them again. One word - brilliant
John in Nottinghamshire Posted on 26/07/2021 , work completed 26/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/07/2021)
Thanks for the review John - was a pleasure seeing you again and helping you with your BMW.
Volvo XC90 carbon clean success
Customer Service
Quality
Value
I just want to leave this with you in the hope that other people realise the massive benefits of carbon cleaning. I have a XC 90 wonderful car! It developed a very annoying problematic limp mode whenever you try to accelerate hard. Brought up over boost fault codes. I change the boost pressure sensor fault remained. Adrian came after a very carefully explaining what can and cannot be achieved with carbon cleaning. He spent over an hour reading the diagnostics of my car and carbon cleaning the engine and fuel delivery systems. Very very knowledgeable gentlemen! After cleaning the engine sounded completely different, it revved faster and straightaway you could hear a crisp note in the engine. I went for a drive and there was obviously so much carbon that have been removed from the engine the ECU struggled initially to regulate the air to fuel mixture. After a few miles the results were outstanding! I think Adrian found about 50 of my missing ponies!!!! The fault cleared and the car is like it was 100,000 miles ago! I will be doing this every 10,000 miles now. It pays for itself! Cannot recommend this company high enough. Superb excellent polite punctual service!
Ian in Staffordshire Posted on 12/07/2021 , work completed 09/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/07/2021)
Thanks for the in depth review Ian - was a pleasure meeting you and helping you with your Volvo. Great to hear the issue has been resolved.
Great work and a***** rating all round
Customer Service
Quality
Value
Hi truly amazing work and professional job. Many thanks, I'm so happy with the clean its smooth and more mpg and engine noise is so much quieter and pick up is more responsive. Great communication and was on time and happy too help in every way, cheers.
Adam in Lincolnshire Posted on 11/07/2021 , work completed 10/07/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/07/2021)
Thanks for the review Adam - was a pleasure meeting you and glad to help you with all your cars.
Great work
Customer Service
Quality
Value
1st time I have used this company. Adrian is a very knowledgeable guy who knows his job. Would definitely recommend and use again.
Customer in Peterborough Posted on 02/07/2021 , work completed 18/05/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/07/2021)
Thanks for the review - was a pleasure meeting you and helping you with your T5
F5ecc engine Carbon Clean service
Customer Service
Quality
Value
A absolutely fantastic service from start to finish Adrian is a lovely guy very helpful and very knowledgeable he has now cleaned up 2 different cars for me and always had great results well worth the money and 100% recommend him.
Chris in Leicestershire Posted on 28/06/2021 , work completed 28/06/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/06/2021)
Thanks for the review Chris - was great to see you again and help you with your Ford
Limp mode
Customer Service
Quality
Value
Car was in limp mode with service light on. Adrian come out did diagnostic check which was the dpf pressure sensor. Got the sensor replaced but car was still in limp mode. Adrian advised the new sensor needs recalibrating. Booked another appointment with Adrian. Took him 10mins to recalibrate the new sensor and car was out of limp mode and driving normal again. So happy with the advice and service.
Customer in Nottingham Posted on 22/06/2021 , work completed 18/06/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/06/2021)
Thanks for the review - was a pleasure seeing you again and helping you with your Insignia
Spot on
Customer Service
Quality
Value
I phoned Adrian yesterday and arranged a time for a visit he arrived 15 min before arranged time and he came out his way to do my car. Adrian was very useful with knowledge about my vehicle and he explained what he was about to work on the car all this with a diagnostic readout throughout. A proper nice guy who knows his stuff and the results showed as the car was running a lot smoother I’m a very happy customer and would recommend to anyone.
Martin in West Midlands Posted on 15/06/2021 , work completed 15/06/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/06/2021)
Thanks for the review Martin - was a pleasure meeting you and helping you with your Audi S5
Top Notch Service as Always
Customer Service
Quality
Value
This is the second time I have used this service for a car and excellent as before. Having this done to my previous car sorted a warning light issue which I was quoted a lot more to fix and this time after getting a new car wanted to make sure it was running at its best. Brilliant service and the car running better and improved fuel economy too. Great full diagnostics done too I definitely recommend having this done well worth it!!
Customer in Lincolnshire Posted on 15/06/2021 , work completed 12/06/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/06/2021)
Thanks for the review - great to see you again and help you with your Mini
Great service
Customer Service
Quality
Value
I’ve not used Adrian for. Few years due to the obvious and I’ve done easily close to 50,000 since my last clean. After an hour my van is smoother, more responsive and giving an improved MPG going from 24/34 and now returning 38/39. Definitely worth doing as you also get to see the live data from the engine showing that things are running nicely. Also it’s always nice to see Adrian who’s professionalism and customer service is as good as ever. 👍🏻
Ian in Nottinghamshire Posted on 09/06/2021 , work completed 09/06/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/06/2021)
Thanks for the review Ian - was a pleasure as always and glad to help you keep your fuel costs down and van running sweetly.
Excellent service
Customer Service
Quality
Value
Adrian was fantastic, very knowledgeable in his trade, and a genuinely polite and professional man to deal with, I would definitely deal with Adrian again and recommend him to anyone that is thinking of using his services. I am very impressed with how my car now runs as it runs so much more smoothly and quietly now after the carbon clean. Again thank you so much.
Tom in Burton upon Trent Posted on 08/06/2021 , work completed 08/06/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/06/2021)
Thanks for the review Tom - was a pleasure meeting you and helping you with your Golf
Extremely professional outfit.
Customer Service
Quality
Value
A thoroughly professional outfit and immensely knowledgeable they explained the full carbon cleaning process in detail. Upon booking explained exactly what I should expect from this process and more importantly what the process cannot clean. Communication was excellent prior to arrival and throughout the process. Error codes were sent to me prior and post the clean and live data explained during the clean. I have already booked my second car in and would thoroughly recommend to anybody who is interested in getting their car carbon cleaned.
Chris in Lincolnshire Posted on 21/05/2021 , work completed 21/05/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/05/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Cooper
Great work, Fast and reliable
Customer Service
Quality
Value
Carbone engine clean and Computer checks has been completed on my Astra 1.7 diesel, Car is performing nice and smooth and I am really satisfied customer. Booking was nice and easy and engineer came out to my door step which was nice hassle free ! I can only recommend this company !!! Thanks
Lukas in Derby Posted on 17/05/2021 , work completed 17/05/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/05/2021)
Thanks for the review Lukas - was a pleasure meeting you and helping you with your Astra
2nd time used this company, this time for for diagnosis..
Customer Service
Quality
Value
Excellent communication from Adrian from initial enquiry to completion. Noticed my VW T5 wasn't running very well, called Adrian to come and diagnose, did a engine clean while he was here and brought up a few fault codes. Struggle finding a reputable garage, so now going to a few garages with what I already know needs doing is a lot easier to get prices for and saves a "surprise" bill at the end. Would highly recommend his service and will be using again in the near future for engine cleans on other vehicles. T5 running smoother already. 👌
Alistair in Derbyshire Posted on 10/05/2021 , work completed 10/05/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/05/2021)
Thanks for the review Alistair. Was a pleasure meeting you and helping you with your T5
Engine Carbon Clean
Customer Service
Quality
Value
Adrian carried out a carbon clean on my car, the level of service that he offers is second to none. From being punctual on arrival, explaining fully the process that he takes the car through whilst carrying it out and explaining any issues that he finds. I would highly recommend his service to anyone looking for general maintenance, engine diagnostics or fault finding!
Customer in Derby Posted on 05/05/2021 , work completed 05/05/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/05/2021)
Thanks for the review Gareth - was a pleasure meeting you and helping you with your Audi
Will use again
Customer Service
Quality
Value
Car ran a lot more smoothly after the carbon clean, was less smoky and started quicker. Arrived on time and very polite and courteous. Will definitely use the service again.
Customer in Leicestershire Posted on 15/04/2021 , work completed 15/04/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/04/2021)
Thanks for the review David - was a pleasure meeting you and helping you with your Kia
Carbon clean
Customer Service
Quality
Value
Excellent service used twice now, put a new breath of life into two cars I have owned. Noticeable difference both immediately with an extra crispness to the response from the throttle and over time a noticeable improvement to fuel economy. Friendly service and great contact both before and after.
Stephen in Derbyshire Posted on 14/04/2021 , work completed 13/04/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/04/2021)
Thanks for the review Stephen - great to see you again and help you with your car
Expert carbon clean East Midlands.
Customer Service
Quality
Value
Just had mine and my son’s Audi S3 carbon cleaned by Adrian, a very professional and knowledgeable guy. I have now had Adrian out on my previous Audi A4 3.0tdi and now twice on my S3 (first time was 9th Feb 2019). A full diagnostic before the clean, after the clean car feels smoother with a crisper response. I would highly recommend Adrian and the multi car discount was a bonus. Very happy satisfied customer again.
Customer in Nottinghamshire Posted on 17/03/2021 , work completed 17/03/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/03/2021)
Thanks for the review John - was a pleasure seeing you again and helping you both with your Audis.
Professionalism at its best
Customer Service
Quality
Value
From the very first contact with Adrian, his professionalism was evident. I received text alerts the day before arrival and kept updated of any time changes. It was a pleasure to have Adrian working on my car, his COVID awareness and prep were impeccable. Throughout the process, he was happy to share his findings and happily answered any questions I had. His knowledge of his trade was mind-blowing and clearly has pride in what he does. I would absolutely recommend this service but more importantly, I’d defiantly recommend Adrian.
Customer in Lincolnshire Posted on 15/03/2021 , work completed 15/03/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/03/2021)
Thanks for the review Dave - was a pleasure meeting you and helping you with your Mercedes
Adrian from engine carbon clean done a great job.
Customer Service
Quality
Value
10 / 10 would recommend to anyone, the difference in the car (e91 330d) is amazing. Adrian is a very friendly and knowledgeable guy and spends time to explain everything and go through fault codes stored in the cars ECU. He has such a passion for his job its nice to see and im already booking him in to come back to another car of mine in a month's time. Thanks again Adrian.
James in Northamptonshire Posted on 13/03/2021 , work completed 12/03/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/03/2021)
Thanks for the review James - was a pleasure meeting you all and helping you with your BMW
BMW 1 Series DPF diagnostic and clean
Customer Service
Quality
Value
Needed a diagnostic for my BMW 1 series to resolve a DPF error code. Adrian came on time, was very professional and resolved the issue without the need for a full DPF clean, therefore saving me money which he could have quite easily scammed out of me, but didn’t. I also had a carbon clean performed on my Kia Cee’d too. Both cars seemed smoother, sharper with a few extra MPG’s. I would highly recommend.
Customer in Northamptonshire Posted on 14/11/2020 , work completed 13/11/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/11/2020)
Thanks for the review Andy - was a pleasure meeting you and helping you with your cars
Excellent service
Customer Service
Quality
Value
I had my Jaguar X type carbon cleaned by Adrian from F5 Engine Carbon Clean. The car was showing no faults but a bit noisy and with 98k on the clock thought I would give it a try. Adrian arrived exactly when he said he would, explained in great detail the process and expected results. One hour later, job complete - the engine runs considerably quieter and smoother, more responsive. The results are just what I wanted and cannot recommend these guys highly enough. Would definitely recommend to one and all, especially owners with diesel engined motors. I will not hesitate to call them again.
Customer in Peterborough Posted on 09/11/2020 , work completed 09/11/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/11/2020)
Thanks for the review Ian - was a pleasure meeting you and helping you with your XF