Endorsed by Which?

Engine Carbon Clean East Midlands - F5ECC

5.0

330 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

AUGUST 2022
Apr 2020

About

The experts in diagnosing and restoring engine performance, efficiency and reducing emissions for public, trade and fleet across the East Midlands region.

Engine Carbon Clean East Midlands (F5ECC) is IMI Certified, Which? Trusted Trader Approved and also a member of the Federation of Small Businesses.

We cover all East Midlands counties: Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire, Northamptonshire and Rutland, plus the north of Cambridgeshire.

A fully insured mobile service suitable for all combustion engines running petrol, diesel or LPG, no matter what age, engine size or mileage.

Carbon is a natural by-product of burning fossil fuels in a combustion engine. Carbon buildup gathers over time and causes an engine to labour, vibrate and over fuel. This leads to excessive:

- rumble and shake
- fuel usage (declining MPG)
- smoke and emissions
- wear and tear on other components (engine mounts, etc.)
- DPF regeneration in Diesel vehicles.
- sluggishness, lag and sticking turbo

What we do

  • Car repairs, servicing and MOTs

  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine Cleaning
    • Engine Detox
  • Vehicle inspection services

  • More Services

    • engine cleaning
    • carbon clean
    • engine detox
    • engine decoke

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
330 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Genuine,professional, Great service
Customer Service
Quality
Value
Contacted Engine Carbon Clean after purchasing my a45 amg,Adrian was very helpful in sorting a date to suit. Upon arriving he explained the process & as he was doing the diagnostic & Clean,he talked me through everything, after completing the job,I took the car out for a drive and instantly felt the response and drive was a whole lot better,100% genuine,100% professional & 100% happy,would highly recommend to anyone in the future.
Customer in Nottingham Posted on 16/07/2024 , work completed 16/07/2024
The trader replied (on 17/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your stunning A45 AMG.
Great work very quick to respond to messages, managed to fit me in 2 to 3 days later. Arrived on time stated.
Customer Service
Quality
Value
My Vw Transporter van 2.0 180 automatic was smoking very dense white/ Grey smoke. After contacting various Garages that could not get to the bottom of the problem, I contacted Adrian from carbon clean. He did a full diagnostic and found that the PDF filer was completely full Suspected with Ash. He carried out a carbon clean and told me I need to find a garage that would remove it and completely was it out. Adrian was very honest as he could have flushed the pdf and left it at that but he said there is no way that would clear it out.Adrian wanted me to contact him after it was done to make sure it had fixed the problem. The vehicle was taken and it was done. Not only did the vehicle have more performance but fuel economy has improved from 25mpg to 34mpg. The vehicle responds to throttle fantastically and the engine runs so smooth. I am so grateful to Adrian and highly recommend his diagnostic and his advice. I will certainly use Adrian in the future. A fantastic experience.
Customer in Lincolnshire Posted on 07/07/2024 , work completed 19/06/2024
The trader replied (on 08/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your Transporter.
Carbon clean East Midlands
Customer Service
Quality
Value
Adrian was very good at his job. He was prompt, knowledgeable and he kept me informed about what was happening before, during and even after he had fixed my car. I would recommend this company to anyone who has a DPF problem. Car is now running great again.
Customer in Leicestershire Posted on 05/07/2024 , work completed 21/06/2024
The trader replied (on 08/07/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Carbon Clean
Customer Service
Quality
Value
Adrian did a carbon clean on my new-to-me 2011 Skoda. The engine sounded 'chuggy' and the MPG was very low. Adrian suggested the journeys had been short ones contributing to a carbon build up. A carbon clean was carried out with Adrian explaining the process and what outcomes I could expect. The service was professionally and thoroughly completed and I am very pleased with the outcome. My engine runs much smoother and the MPG is already increasing. All costs were explained so no nasty surprises. I am already recommending him to family and friends.
Customer in Lincolnshire Posted on 16/06/2024 , work completed 12/06/2024
The trader replied (on 17/06/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Brilliant service
Customer Service
Quality
Value
Brilliant service from Adrian very polite and professional. I wasn’t expecting much as my car is 12 years old but it definitely exceeded my expectations my MPG has shot up from the low 30’s to mid high 50’s Every car is different but with guidance and correct information it all helps. Thank you so much Adrian
Customer in Nottinghamshire Posted on 12/06/2024 , work completed 10/06/2024
The trader replied (on 13/06/2024)
Thanks for the review - was great to see you both again and help you with your car.
A true professional.
Customer Service
Quality
Value
Mercedes charged me £180 to diagnose why the EMS warning light was showing on my dashboard. They conspicuously failed and suggested a new ad blue tank would be required at a cost of £2000 or possibly new sensors at a cost of £500 each Adrian attended at my home with his impressive equipment and diagnosed the fault as probably a poor electrical connection or a blown fuse. An independent Mercedes mechanic found it to be a bad connection !!
Customer in Lincolnshire Posted on 05/06/2024 , work completed 10/05/2024
The trader replied (on 06/06/2024)
Thanks for the review - thought it had to be based on the vehicle diagnostics and the live data on the day - glad you now have it resolved.
Excellent job well done
Customer Service
Quality
Value
Adrian has just done a full decarbonisation on my 1971 Mach 1 mustang and also my 1979 Suzuki GS 550 . The difference in performance on both vehicles is incredible ! I highly recommend anyone with a classic vehicle use this company ! Extremely reliable and great service .
Customer in Lincolnshire Posted on 24/05/2024 , work completed 24/05/2024
The trader replied (on 28/05/2024)
Thanks for the review - was great to see you again and help you with your vehicles.
Carbon clean
Customer Service
Quality
Value
Fantastic service from Adrian car is running like a new one amazing product I’ve already told my friends at the golf club I can’t believe the difference it has made I’m so pleased I went ahead with the treatment see you again in another 20,000 miles thanks again. Terry Cade.
Customer in Northamptonshire Posted on 21/05/2024 , work completed 21/05/2024
The trader replied (on 22/05/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Carbon clean BMW and Renault
Customer Service
Quality
Value
Adrian came out to see our two cars a BMW 335d and a Renault Kadjar 1.5dci. The BMW had high fuel consumption, the Renault had a engine warning light and the engine was sooted up. Adrian was able to identify and clean both cars, both cars are now running great and he was able to give us areas on the engine which would next need to be looked into. Adrian's knowledge and explanation of what he was doing and seeing with our cars was second to none. Home service saving having the hassle of getting your car back and forth from a garage which are booked up for week. Would highly recommend getting in touch to anyone with an engine issue or drop in performance of your car. Really good communication with timings and amazing prices for the work carried out Will definitely uses again in the future!
Customer in Lincolnshire Posted on 20/05/2024 , work completed 17/05/2024
The trader replied (on 04/06/2024)
Thank you for the review - was a pleasure meeting you and helping you with your vehicles.
Great guy and outstanding customer service and results
Customer Service
Quality
Value
Adrian has done several vehicles for me now. Including my fleet of vans as well as personal cars. His level of detail he works to is incredible. Not only that he is a really genuine and overall great guy who will talk you through each and every stage of what he is doing. This proves he has a real passion for what he does. I wouldn't hesitate recommending him for any diagnostic work, carbon and dpf cleaning etc. Also feel assured if he can't help you or feels the work he will do is wasted he will tell you this prior to visiting! Many companies should use Adrian as an example to customer service. See you again soon for my next van!
Customer in Northamptonshire Posted on 17/05/2024 , work completed 17/05/2024
The trader replied (on 28/05/2024)
Thanks for the review - was great to see you again and help you with your vehicles.
Best company to use for carbon clean
Customer Service
Quality
Value
I wasn't expecting much to be honest I've had my car for just under a year and done every maintance task possible before adrian's visit my car is already stage 1 remapped but i was making sure that my car was in tiptop condition for him to come an do a carbon clean and an indepth diagnosis session for me. Definitely was not expecting the results I got! So much more responsive and a completely different animal than before the carbon clean. Engine runs so much smoother and quiter plant my right foot and the car is a missile!! Massive improvement and id definitely recommend anyone to him. If your looking for a genuine honest company to come an give you honest answers or tell you specifically what codes you have stored an give you the best advice this is your guy! Thanks again mate really appreciate today
Customer in Leicestershire Posted on 14/05/2024 , work completed 14/05/2024
The trader replied (on 15/05/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Great service, an absolute pleasure
Customer Service
Quality
Value
Adrian was very upfront with what to expect from the service and gave me a lot of information to consider even before booking it in. It took just about an hour, and during that time he did a visual check and found two minor issues that will improve the performance and economy of my car, then the detailed diagnostic, which he sent to me and we went through it together. The actual carbon clean made such a big difference too - I knew from cleaning the EGR valve that it was a mess, but didn't expect it to completely get rid of the rough idling. It runs so much better - I will definitely have this done again!
Customer in Nottinghamshire Posted on 26/04/2024 , work completed 25/04/2024
The trader replied (on 29/04/2024)
Thanks for the review - was a pleasure meeting you and helping you with your car
A truly great service
Customer Service
Quality
Value
I’m more than happy with the service. The diagnostics talk through whilst the carbon clean happened was most enlightening. We’re all geared to jump on the EGR issue tomorrow and start to rectify the issue there. The reports were also very helpful. I was dreading a failed injector so to know it was wiring related was a relief. I’ll let you know how we get on for sure. *Update* Adrian’s initial cautious diagnosis was quite right. The EGR had failed (2 months old Chinese rubbish). Replaced it with OEM today. The difference is night and day. This big old diesel V6 feels responsive and clean. I really rate this service but, what I rate more is Adrian. He’s clear, calm and well informed. I really appreciate everything he did and will happily use him again in the future.
Customer in Peterborough Posted on 23/03/2024 , work completed 22/03/2024
The trader replied (on 26/03/2024)
Thank you for your review - was a pleasure meeting you and helping you with your car.
Adrian Carbon cleaning
Customer Service
Quality
Value
I am really pleased with the service that Adrian has done for my Subaru . The clean has totally changed the way the car runs and performs . Before it was down on power , running rich and the exhaust sound was terrible .It also had a lot of sooty deposits from the exhaust which also covered the rear of the car. Adrian explained every step of the process as it was done . Overall the information given to me , the price and the availability to fit my car in and the attention to detail of the service was excellent. I recommend him and the service to anyone wishing to keep their car/ van in tip top condition
(your username) Posted on 21/03/2024 , work completed 20/03/2024
The trader replied (on 25/03/2024)
Thanks for the review - was a pleasure meeting you and helping you with your Subaru.
Great work again
Customer Service
Quality
Value
I have used this service before once back when I got my 1 series, I had it done before at 54000 miles and I have decided to do it again at 65000 miles just to keep on top of the engine cleaning. The MPG average has been noticeable as well as the power and output when accelerating has a massive difference. He helped me look into codes I was getting prior temporarily that he then explained his thoughts and was open and honest about. He provided a brilliant service for a good price. Will be using the service again wether it’s for this car or future cars.
Customer in Nottinghamshire Posted on 02/03/2024 , work completed 29/01/2024
The trader replied (on 06/03/2024)
Thanks for the review - was great to see you again and help you with your car.
Slightly life changing.
Customer Service
Quality
Value
Incredible service. I can't believe how much improvement it's achieved just from a pipe shoved up the air filter for an hour. It's alleviated so many shakes and the whole engine and car is smoother. It revs lower, shifts easier, accelerates quicker and smoother, has gained economy, and I'm sure will extend the working age of the vehicle. Forget recommendations, this is a necessity. GET YOUR TUBES UNCLOGGED. 118000mile3.0cdtiVectra
Customer in Cambridgeshire Posted on 31/01/2024 , work completed 31/01/2024
The trader replied (on 05/02/2024)
Thank you for the review - was a pleasure meeting you and helping you with your car.
Super carbon clean
Adrian arrived on time, discussed what he was doing at every stage of the Carbon Clean, found a possible issue with engine temp, very pleased with the whole process and cost, would highly recommend.
Customer in Leicestershire Posted on 21/12/2023 (Reviewer did not use service)
The trader replied (on 22/12/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Excellent service again
Always have Adrian to do a carbon clean after getting any new car and this time was no different always goes out his way to get date’s I requested and this time while doing clean & diagnostics found an issue with car of which I wouldn’t of found and have managed to get done while still under warranty so saved me lots of money can’t recommend Adrian enough service second to none
Customer in Northamptonshire Posted on 14/11/2023 (Reviewer did not use service)
The trader replied (on 16/11/2023)
Thanks for the review - was great to see you again and help you with your car.
Zafira with a stutter
Customer Service
Quality
Value
Our Zafira has been a workhorse for the best part of 12 years and in the last few months developed a fault. The engine management light would come on and then disappear, usually when it was booked into a garage for diagnosis. Eventually, it was diagnosed as the system running lean. But, there was no explanation for it. Any garage will work on trial and error. This could mean injectors to sensors. I saw the YouTube video of Adrian with a similar Zafira and thought that it would be worth contacting ECC and see what they thought. I have an Astra as well so booked both in for diagnosis and Carbon Clean. Adrian was very thorough and professional. Explained the error codes and what could be the cause of the problems. Although they don't do the repair work, the complete diagnosis, working with live data, is invaluable. The potential problem was identified as a stuck thermostat. Not what I would have thought at all. Can't recommend Adrian and ECC enough. I now have a good idea of where to start with the Zafira. For anyone thinking of keeping an older ICE vehicle on the road for longer, I would have ECC out to perform a Carbon Clean. Both the Astra and Zafira now run a lot smoother.
Customer in Derbyshire Posted on 04/11/2023 , work completed 03/11/2023
The trader replied (on 06/11/2023)
Thanks for the review - was a pleasure meeting you and helping you with your cars.
Great Service
Customer Service
Quality
Value
Booked in with Engine Carbon Clean on recommendation and Adrian did not fail to disappoint! Flagged issues with the engine I would not have known about until it was broken and its already running much smoother, once I get the work done it will be even better! Would fully recommend to anyone else too.
Customer in Nottinghamshire Posted on 26/10/2023 , work completed 26/10/2023
The trader replied (on 27/10/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
You’re in safe hands
Customer Service
Quality
Value
Adrian was brilliant, you know, straight away that he knows what he’s talking about. I felt my car was in very safe hands. He gave me plenty of information on all aspects of my car from the diagnostic check. The car came up with ‘emissions go to garage’, now it runs beautifully. I’ve got my MOT next week, I’m confident it will sail through. I wouldn’t hesitate to use this company again.
Customer in Derbyshire Posted on 21/09/2023 , work completed 18/09/2023
The trader replied (on 21/09/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car
5***** Excellent Service
Customer Service
Quality
Value
Excellent service very knowledgeable guy talk through everything and checked above and beyond what other companies have done in the past. I will be using for every vehical I have from now on. Excellent Gentlemen 5*****
Customer in Staffordshire Posted on 20/09/2023 , work completed 12/09/2023
The trader replied (on 20/09/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Audi A6 and A4 clean and diagnostic
Customer Service
Quality
Value
Adrian came to do an Engine carbon clean and diagnostic consultation on both my Audi A4 and A6. Explained the whole process of the carbon clean and what it actually does and doesnt do. He also spent time to go through the live diagnostics explaining what the results show and what they mean which is something all garages do not do. After the engine clean wow!! the difference it makes. The older A4 is over 15 years old and now drives like a brand new car. The drive is smooth, the engine sounds quieter and the engine wobble at idle has pretty much reduced to nothing. Highly recommend Adrian, he goes above and beyond to get your car healthy again.
Customer in Derby Posted on 13/09/2023 , work completed 12/09/2023
The trader replied (on 15/09/2023)
Thanks for the review - was a pleasure meeting you and helping you with your cars
Absolutely fantastic work I highly recommend Adrian at engine carbon clean east midlands
Customer Service
Quality
Value
Adrian has came out to a few of our cars over the years and each time he's done a wonderful job. The car feels like brand new and it drives excellent. Fuel consumption has dramatically changed for the best, and emissions were definitely reduced. If you want honest reliable and trustworthy carbon cleans Adrian is the man to see. Thanks again for your help and all the best
Customer in Leicestershire Posted on 11/09/2023 , work completed 07/09/2023
The trader replied (on 13/09/2023)
Thanks for the review - was great to see you again and help you with your latest car.
First Class
Customer Service
Quality
Value
I was struggling to find a knowledgeable Auto diagnosis that would not simply plug in a BDO2. .Some want £90 and no printout. Adrian actually encouraged me to stay and watch and provide excellent clear info on what he was doing and how it affected the car as I had for a few pounds extra the engine De-carboned (Cleaned) using the amazing Hydrogen Electrolysis process. He also kept in touch after to see how the faults diagnosed were performing and the repairs I had authorised. Rarely do I give praise, to be honest, but this is a first-class service.
Customer in Nottingham Posted on 22/08/2023 , work completed 18/08/2023
The trader replied (on 23/08/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Fantastic service definitely money well spent
Customer Service
Quality
Value
Adrian provides a fantastic service, after enquiring with various companies and being promised the earth I came across Adrian at Engine Carbon Clean East Midlands who gave me realistic expectations with his no nonsense approach. We decided to take advantage of the multi-vehicle discount and had a van and 3 cars done and the results exceeded any expectations. We will definitely be rebooking in the future
Customer in Leicester Posted on 01/08/2023 , work completed 01/08/2023
The trader replied (on 02/08/2023)
Thanks for the review - was a pleasure meeting you and helping you with your vehicles.
Great service and great results
Customer Service
Quality
Value
Adrian came to visit me today to perform his magic on my 33 year old Lotus Esprit I was a little nervous at first but was soon put at ease with Adrian’s knowledge and professionalism Excellent service and very good results Thank you Adrian
Paul in Leicestershire Posted on 27/07/2023 , work completed 27/07/2023
The trader replied (on 28/07/2023)
Thanks for the review Paul - was a pleasure meeting you and a privilege helping you restore your Lotus Esprit
Magic Worked Once Again!
Customer Service
Quality
Value
Adrian kept me posted about his ETA and even messaged me the day before to check that appointment was still okay. He turned up on time and got straight to work (the car was already warm as I’d just arrived home). A diagnostics check was completed first of all and everything came back clear/okay (no issues or faults at all) and so Adrian then connected up the necessary equipment, which would then start the internal cleaning process. Although I was working from home that day I left Adrian to get on with his work as I knew what the process entailed... This is the third time I’ve used Adrian and his company to clean my car engines internally (Kia Cee’d, Kia Sorenro and Jaguar XF). All three cars ran/run better, smoother, quieter after the cleaning process. I ask Adrian to visit and work his magic each time I swap my car so that I know the engine is starting from the best (cleanest) place possible whilst I own the vehicle - the diagnostic check also always me to get any underlying issues sorted, if any show up. The visit took about 50mins from start to finish, I paid by contactless and Adrian was then on his way to the next appointment. He’s a good egg, always polite, very knowledgeable and I think the product/service he offers is worth every penny.
Customer in Nottingham Posted on 14/07/2023 , work completed 13/07/2023
The trader replied (on 14/07/2023)
Thanks for the review - was great to see you again and always a pleasure helping you diagnose and clean up your vehicle purchases.
A big improvement for my engine
Customer Service
Quality
Value
I have an Audi A6 C7 (2018) 2.0 quattro petrol. I just bought it with 50k miles on the clock. The MPG seemed poorer than expected and the car would stutter if revved in neutral before returning to idle. Since having the cleaning done, it has improved my instant consumption gauge from 10 mpg to 30+ mpg when I'm doing 70mpg in 7th gear on uphill inclines. This is exactly what I was hoping for as I had to put my foot down alot more just to maintain the speed before the clean. My engine also revs perfectly fine with no dips. Highly recommend. This is the second time I have used this service and would certainly do it again.
Customer in Posted on 28/06/2023 , work completed 27/06/2023
The trader replied (on 29/06/2023)
Thanks for the review - was great to see you again and help you with your Audi
Amazing service
Customer Service
Quality
Value
Amazing service received. Adrian is highly knowledgeable with an impressive attention to detail, providing expert diagnostics. His customer service is faultless taking time explain everything carefully and professionally. The Carbon clean resulted in a noticeable difference to the cars performance. I highly recommend Adrian’s service.
Customer in Lincolnshire Posted on 27/06/2023 , work completed 10/06/2023
The trader replied (on 29/06/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car
Great work, and result
Customer Service
Quality
Value
Adrian was very professional and kept me fully informed about what he found. The result was that when I went out for a 17 mile trip, it felt much smoother and quieter, even with the sunroof open.
Customer in Northamptonshire Posted on 07/06/2023 , work completed 07/06/2023
The trader replied (on 29/06/2023)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle
Diesel fueled car with a performance issue
Customer Service
Quality
Value
Had various power related issues with a diesel fueled car. The diagnostic and visual check showed an error with a faulty part linked to the fuel system. The engine was also decarbonised too and I have noted a difference in performance and a reduction in exhaust smoke. I'm very pleased with the results and Adrian's expertise and advice. Well recommended.
Customer in Nottinghamshire Posted on 03/06/2023 , work completed 01/06/2023
The trader replied (on 07/06/2023)
Thanks for the review - was a pleasure seeing you and helping you with your car.
Great service
Customer Service
Quality
Value
I'm very pleased with the service I was provided with by Adrian from Engine Carbon Clean! He's very competent and professional! The diagnostic was accurate and informative, so thanks to it I have found out about a few issues I wasn't even aware of. Engine Carbon cleaning restored some power to my engine and it works smoother now. I will definitely use Carbon Engine Clean East Mids again! Highly recommended! Thank you :)
Customer in Leicestershire Posted on 20/05/2023 , work completed 18/05/2023
The trader replied (on 22/05/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Brilliant.
Customer Service
Quality
Value
Adrian is a brilliant guy. Nothing was too much trouble. I had my DPF sensor replaced and he reset the ECU for me and did an engine and filter clean. Thoroughly good value for money and my car accelerates and runs like it should. I'm really happy with the work done and definitely recommend the service to anyone with a diesel or other engine problems.
Ian in Nottingham Posted on 15/05/2023 , work completed 11/05/2023
The trader replied (on 16/05/2023)
Thanks for the review Ian - was a pleasure meeting you and helping you with your car.
The trader replied (on 16/05/2023)
Thanks for the review Ian - was a pleasure meeting you and helping you with your car.
Great Service
Customer Service
Quality
Value
Did a carbon clean my car is running a dream now. Very happy with the service provided would highly recommend.
Customer in Leicestershire Posted on 15/05/2023 , work completed 10/05/2023
The trader replied (on 16/05/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Professional service
Customer Service
Quality
Value
It's not often you find a company with outstanding service. This is the second time I have used Adrian at Engine Carbon Clean. The first time I was a little sceptical on the carbon cleaning process, there is a mixture of reviews on-line from various companies, but most were positive. I also thought that my car (2012 VW Touran TDI with 91,000 miles at first visit, 110,00 at the second) would probably have carbon build up due to many short trips would benefit from the clean if it actually worked. Prior to the second visit I had experienced a sticky EGR valve. On both occasions, Adrian arrived on time and after explaining the whole process and running a full diagnosis check on my car, he commenced with the clean keeping a close eye on the live diagnostic data. After both cleans my car has felt better to drive, smoother, quieter and more responsive. MPG has also increased and now acheiving 65 mpg on a run. Would I recommend? Definitely.
Customer in Leicestershire Posted on 09/05/2023 , work completed 11/04/2023
The trader replied (on 22/05/2023)
Thanks for the review - was great to see you again and help you with your car.
Volvo V40 D4 198000 1st clean
Customer Service
Quality
Value
Adrian is a great honest guy who knows his stuff. He has come from a scientific background and will explain the process really well. He is well able to answer any questions the customer has and does it in a polite and professional way. Really recommend the service also. The car had some issues which straight away Adrian says the cleaning will not deal with, but after the clean the car runs so much better.
Customer in Lincolnshire Posted on 02/05/2023 , work completed 01/05/2023
The trader replied (on 04/05/2023)
Thanks for the review - was a pleasure meeting you and helping you with your Volvo.
Great Carbon Clean Service
Customer Service
Quality
Value
I have used Adrian at engine carbon clean a few times now and he's polite and efficient and very very knowledgeable. He performs in-depth diagnostics and an amazing engine carbon clean. I had him to do my car and treated the wife's car too. When the engine cleaning was done I took them for a drive and it restored lots of lost power both run smoothly and better mpg which is great. I highly recommend Adrian. Treat your car to carbon clean.
Customer in Leicestershire Posted on 10/04/2023 , work completed 05/04/2023
The trader replied (on 11/04/2023)
Thanks for the review - was great to see you again and help you with your latest vehicles.
Great Carbon Clean
Customer Service
Quality
Value
Adrian is a genuine guy who clearly explains the procedure to your car and its impact. Since the car runs like a dream and I get more mpg. I would recommend Adrian to all my friends and family and to anyone reading this review without hesitation.
Customer in Derby Posted on 20/03/2023 , work completed 16/03/2023
The trader replied (on 23/03/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Adrian east Mids carbon clean
Customer Service
Quality
Value
I booked Adrian to come and give my car a carbon clean. I just recently purchased my Range Rover sport and thought I would get it carbon cleaned while it still has warranty. Adrian has worked on several of my previous cars as well. As always I was kept in the loop of what time he was arriving and the process that he was doing. Yet again very pleased with the results and I’ve got peace of mind that there is nothing seriously wrong with my new car. Will definitely book again once I’ve done enough miles. 5-star work as always. Thanks.
Customer in Derby Posted on 14/03/2023 , work completed 14/03/2023
The trader replied (on 15/03/2023)
Thanks for the review - was great to see you again and help you with your Range Rover
Ford S-Max 2.0 TDCi Engine Clean
Customer Service
Quality
Value
Adrian was brilliant from start to finish, explaining everything he was checking and doing as he went along and suggestions for next steps. Nothing was too much trouble and he was happy to answer any questions I had. The advice he gave me was easy to understand and will ultimately save me a fair amount of money!
Customer in Lincolnshire Posted on 10/03/2023 , work completed 07/03/2023
The trader replied (on 13/03/2023)
Thanks for the review - was a pleasure meeting you and helping you with your Ford
Great service again
Customer Service
Quality
Value
This was the third time Adrian has been out to do a carbon clean for us. Booking process was easy, Adrian is responsive to messages and very informative. Primarily had the most recent carbon clean for preventative/maintenance as had just purchased the car and wanted to make sure it had a clean bill of health so any issues identified could be sorted under warranty. Adrian was able to provide this reassurance. Great service as always an am sure we will be seeing Adrian again.
Customer in Leicestershire Posted on 09/03/2023 , work completed 06/03/2023
The trader replied (on 10/03/2023)
Thanks for the review - was great to see you again and help you with your BMW
Exceded all Expectations
Customer Service
Quality
Value
My 2008 Citroen C4 1.6hdi had the dpf light come on. The local garage cleared it but wasn't confident it would stay off. They told me to speak to the main dealers. In the end, I just got confused, mainly because neither of them told me what the problem was. Enter Adrian, after having read his website I felt confident that he would diagnose the fault. He arrived promptly and went about his work in a professional and friendly manner. The fault was diagnosed to a relay, he also did a carbon clean, the car is now a totally different car to when I bought it. It's much quieter and much more responsive as well. Would I recommend Adrian? In a heartbeat every time.
Customer in Lincolnshire Posted on 03/03/2023 , work completed 27/02/2023
carbon clean audi a6
Customer Service
Quality
Value
having used Adrian before on other cars I have owned I asked him to clean my audi a6 on nearly 200k miles he's always knowledgeable and explains if the cars need anything the car is now more responsive and also no longer puffs put lots of black smoke on acceleration he noted an engine mount could be faulty and he was correct I investigated and one was perished so I would always recommend using this service and I will continue to on future cars I own great service as always
Customer in Northamptonshire Posted on 28/02/2023 , work completed 24/02/2023
The trader replied (on 01/03/2023)
Thanks for the review - was a pleasure meeting you and helping you with your Audi
Car maintenance/ Carbon clean
Customer Service
Quality
Value
Professional and very knowledgeable. Absolutely above and beyond and far away what I expected. Well done and thanks for the service.
Customer in Lincolnshire Posted on 25/02/2023 , work completed 24/02/2023
The trader replied (on 27/02/2023)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Diagnostic and carbon clean.
Customer Service
Quality
Value
Had a carbon clean and diagnostic. Adrian is very professional and friendly. He is very knowledgeable and did a good job. My partner's Mazda 3 runs lovely after the service so she's very happy. We will use Adrian again in the future. Thank you, Adrian.
Richard in Peterborough Posted on 10/02/2023 , work completed 08/02/2023
The trader replied (on 13/02/2023)
Thanks for the review Richard - was a pleasure meeting you both and helping you with your Mazda
Engine carbon clean
Customer Service
Quality
Value
Adrian is a very interesting and knowledgeable person to learn from very professional and nothing was to much trouble he talked me through everything he did which enabled me to feel very satisfied and safe with the outcome. What a difference it has made to the drive of my car I would recommend him to anyone.
Customer in Nottinghamshire Posted on 08/02/2023 , work completed 08/02/2023
The trader replied (on 09/02/2023)
Thanks for the review - was a pleasure helping you with your car.
The best
Customer Service
Quality
Value
I deliver cars for a living, and know quality, this gentleman restored our car by cleaning out the carbon and restoring the engine, runs like new now, very few people like him around. Well recommended.
Raj in Leicestershire Posted on 24/01/2023 , work completed 09/01/2023
The trader replied (on 25/01/2023)
Thanks for the review - was a pleasure helping you with your car
Carbon clean
Customer Service
Quality
Value
I had Adrian out to do a carbon clean on my 2011 nissan navara v6. I wasn't sure what to expect but Adrian found 3 fault codes (it had been in the garage for a full service the day before). He cleared these codes and gave advice on them. Truck starts better and drives a lot smoother now. Very happy with Adrian and his service.
Customer in Derbyshire Posted on 14/01/2023 , work completed 13/01/2023
The trader replied (on 17/01/2023)
Thanks for the review - was a pleasure meeting you and helping you with your Navara.
Great work and fast
Customer Service
Quality
Value
Great work and very fast and reliable, Adrian was a great help very friendly. While getting a DPF clean he talked me through what he was doing was very nice to talk to while getting the work done.
Customer in Leicestershire Posted on 06/12/2022 , work completed 05/12/2022
The trader replied (on 06/12/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Insignia DPF issues.
Friendly, knowledgeable & professional
Customer Service
Quality
Value
Very impressed with Adrian and his knowledge and professionalism on the job. Highly recommend! I'd booked in 3 cars for an engine carbon clean, two petrol vehicles and one diesel ranging from 1996 to 2010, all with around 100k miles or more. Adrian methodically worked on each vehicle, whilst providing me a clear, consice and honest education in what the process actually does and what it doesn't. Following each car being completed he provided a print out and a digital copy of diagnostics and all the codes found on the ECU, which was very handy to have. Later that day after the appointment I found myself having to travel long distance and took the diesel. The comparison between before and after the carbon clean was astonishing. I found the car was providing better and smoother torque, faster throttle response, a slightly quieter engine and a much better and consistent MPG. I have to say its been worth every penny. Will definitely be using his services again in the future.
Customer in Nottinghamshire Posted on 16/11/2022 , work completed 11/11/2022
The trader replied (on 16/11/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicles.
Great work, great service
Customer Service
Quality
Value
This kind of service was actually suggested by my local garage to help sort out a problem I was having with my car (engine going into limp mode, engine fault lights and continuous problems). As well as sorting out the issues, it has helped diagnose where other issues might lie and improve the engine performance. I cannot believe where I have never come across Engine Carbon Clean East Midlands’ service before! Highly recommend.
Alex in Rutland Posted on 28/10/2022 , work completed 10/10/2022
The trader replied (on 31/10/2022)
Thanks for the review Alex - was a pleasure meeting you and helping you with your car
Lean mean carbon machine
Customer Service
Quality
Value
Second time using engine carbon clean and much like the first service was swift. Diagnostics carried out always helpful as other issues identified. After service car is far more responsive, less smoke and pulls well yet again. Recommend this for any car owner.
Stuart in Lincolnshire Posted on 14/10/2022 , work completed 14/10/2022
The trader replied (on 17/10/2022)
Thanks for the review - was great to see you again and help you with your car
👍 service
Customer Service
Quality
Value
Second time we’ve used Adrian and not disappointed with any part of the service provided we took advantage of the multi car discount offered and both cars are like new again don’t think it’s a myth it really works
Customer in Nottinghamshire Posted on 06/10/2022 , work completed 04/10/2022
The trader replied (on 12/10/2022)
Thanks for the review - was a pleasure helping you again with your vehicles.
Carbon clean and diagnostic
Customer Service
Quality
Value
Jaguar XF 120k miles, since Adrian worked his magic improved throttle response, quieter drive and increased mpg, all facts. If you spend money on one thing to improve your car spend it on this gentleman and his process, you will not be disappointed and you will no doubt join the growing number of people who will recommend him and use him again!
Customer in Leicestershire Posted on 04/10/2022 , work completed 23/09/2022
The trader replied (on 06/10/2022)
Thanks for the review - was a pleasure meeting you and helping you with your XF.
Adrian does it again
Customer Service
Quality
Value
This is the 4th time I have used Adrian, this time on My Hyundai i30N. I didn’t think the car could preform or sound better, but I was wrong. After his checks and amazing service (as always) the car now is More responsive, drives so much smoother and sounds AMAZING. Will see him again in another 20k. Top work as always thanks.👍
Customer in Nottingham Posted on 29/09/2022 , work completed 27/09/2022
The trader replied (on 30/09/2022)
Thanks for the review - was great to see you again and help you with your Hyundai.
5 STAR SERVICE
Customer Service
Quality
Value
After a few issues with my car I was recommended Adrian by a family friend who has just had a carbon clean due to problems with his own car who now says its running better then ever before. gave Adrian a text and got my car a 2014 Mazda cx5 which was averaging around 40mpg but in recent months dropped to 33 mpg and was becoming sluggish booked in a few days later. He kept me updated when he would arrive to the minute when he arrived he was vey polite and got to work explaining everything in detail and how it all works showing me all old codes and live data whist it was having a carbon clean sending me them via text after he had finished I went for a spin and straight away it was more responsive and quieter on tick over and after a long run this morning my mpg has gone back up to 39 mpg cant thank Adrian enough super knowledgeable guy and very professional excellent service
Customer in Leicestershire Posted on 21/09/2022 , work completed 20/09/2022
The trader replied (on 21/09/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Mazda.
Amazing work and a very nice guy also
Customer Service
Quality
Value
Adrian was amazing from start to finish. Great communication from the start with prompt and friendly responses. Gave very clear and concise information and made sure that I had a full understanding of what to expect. Managed to get me booked in for the same week which was a bonus. On the day, Adrian was prompt and on time, talked me through the process and we even shared a tale or 2 whilst we was waiting for the cleaning process to complete. An absolute pleasure of a guy to have and a fantastic service. Engine is now a lot smoother and quieter, cold starts in the mornings are no longer an issue. Very impressed. Thank you Adrian and will be sure to recommend you to friends and family.
Customer in Nottingham Posted on 19/09/2022 , work completed 15/09/2022
The trader replied (on 22/09/2022)
Thanks for the review - was a pleasure meeting you and helping you with your car
Just amazing
Customer Service
Quality
Value
Adrian is a top guy, right from start to finish very professional, kept you fully informed and explained all the data he was looking at, no question was too silly and had a great chat about fuel qualities from various suppliers. Fast and efficient service no fuss, upon taking the car out after the clean it felt like a brand new car thanks Adrian see you next time.
Customer in Leicestershire Posted on 13/09/2022 , work completed 12/09/2022
The trader replied (on 13/09/2022)
Thanks for the review - was great to see you again and help you with your Audi
Carbon clean great honest company.
Customer Service
Quality
Value
Had a carbon clean today on a 2005 3 series bmw. Not just the carbon clean but a full diagnostic and if you are Interested they talk you through the process. Any faults. Clear what they can and give you a full break down of everything done. Very honest and openly explain what it will help with and what it won’t. Checked appointment the day before and was clear with all comms and even told me he was going to be 20 mins early. Very happy customer.
Customer in Peterborough Posted on 12/09/2022 , work completed 12/09/2022
The trader replied (on 13/09/2022)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Engine Carbon Clean A Revelation.
Customer Service
Quality
Value
Gave Adrian a call at Engine Carbon Clean, as my passat 1.9tdi was struggling to breathe due to a clogged engine, cheap supermarket fuel,and a faulty thermostat,resulting in limp mode. Towing a caravan,at 20 mph up hills,not good. Adrian turned up on time, and explained in great detail,what the service entailed, which was a comprehensive diagnostic, and hydrogen clean.while the cleaner was being fed into the engine, on startup the engine was noisy and shaky as I thought diesels were, but halfway through the cleaning,it was noticeably quieter.. Many faults on the diagnostic,but most I knew of,but a few I didn't,which explained a lot. On completion, can't believe the difference,like giving the car a lung transplant,it's that good! Adrian was very friendly and very professional, cannot ask for more A pleasure to recommend to everyone. 5 stars.😊
Customer in Leicestershire Posted on 08/09/2022 , work completed 08/09/2022
The trader replied (on 09/09/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Passat
Good
Customer Service
Quality
Value
Very good and very thorough. I found out things about my car which I was unaware of and Adrian explained me these in great detail but also easy enough for me to understand. Overall excellent service.
Customer in Lincolnshire Posted on 02/09/2022 , work completed 24/08/2022
The trader replied (on 02/09/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle.
Carbon clean.
Customer Service
Quality
Value
Polite, efficient, punctual. Explained the procedure fully. Gave live updates during the process. Wholly recommended and I shall use again. My 2010 rcz feel perky and returns another 4mpg than it did before.
Customer in Nottinghamshire Posted on 02/09/2022 , work completed 29/08/2022
The trader replied (on 02/09/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle
Fantastic Carbon clean
Customer Service
Quality
Value
Came to our home and did a carbon clean and engine diagnostics. All very clean and professional. Explained everything as he was doing it in great detail. Car is running quieter and smoother and is more responsive. Diagnostic gave some other faults that helped us know about other issues we need to get the garage to sort out, but with out Engine Carbon Clean we wouldn't have known about. Fantastic service would definitely recommend using them.
Customer in Nottinghamshire Posted on 29/08/2022 , work completed 29/08/2022
The trader replied (on 30/08/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle
First class service.
Customer Service
Quality
Value
First class service right from the start. Adrian was recommended by a friend with a mechanical background who was happy with the service he received this gave me confidence in using him myself. His communication is incredibly good always letting you know exactly how the process works, what to expect and when to expect him etc. which is helpful when trying to plan your day with minimum interruption plus he come's to you at your home/ workplace which is another reason I chose to use his services and minimise inconvenience. Most importantly he did everything he said he would for the price he said he would do it for and was friendly and professional throughout .
Jonathan in Lincolnshire Posted on 24/08/2022 , work completed 15/07/2022
The trader replied (on 24/08/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle
Decarb
Customer Service
Quality
Value
When I spoke to Adrian on phone I found him very polite and helpful. He sent me all the details that would be done how long it takes and the price .meeing him was faultless polite straight forward his diagnostic before he started was spot on he knew his job 100%. After doing the work he contacted me several times to see how it was going. I had the part changed and now CSR is running 100% better with decarb and new vapouriser comunication was 100% I informed him today 16/08/2022 ti inform him all was ok if I ever need help again or my friendsi will deffinatly ring Adrian so thank you, Adrian, take care.
Customer in Lincolnshire Posted on 16/08/2022 , work completed 10/08/2022
The trader replied (on 16/08/2022)
Thanks for the review - glad to help you identify the issue with the vaporiser and good to hear its running like it should now after the replacement and the Engine Carbon Clean - pleasure to meet you and help you with your Ford
Carbon clean engine
Customer Service
Quality
Value
Adrian came this morning spot on time carried out carbon clean kept me informed all the way even sent me data via WhatsApp couldn't ask for better service thank you fantastic service from a great guy thank you again Adrian 😀
Customer in Nottinghamshire Posted on 12/08/2022 , work completed 12/08/2022
The trader replied (on 13/08/2022)
Thanks for the review - was a pleasure meeting you and helping you with your car
Great service and value for money
Customer Service
Quality
Value
Adrian arrived promptly and fully explained the service he provided and what can be expected from a Carbon Clean. My 1.8 TDCI C-max runs much smoother now and fells more energetic on the road. Another advantage with the service is I got a full diagnostic of my car and it was found a diesel injector was misfiring and required replacing. After using the service for the first time, I will definitely use Adrian again in the future. 10/10.
Customer in Northamptonshire Posted on 03/08/2022 , work completed 22/07/2022
The trader replied (on 03/08/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Ford.
Review.
Customer Service
Quality
Value
First time booking with Adrian after seeing his YouTube videos. Kept me informed of his arrival time and showed be everything during the booking whilst running the diagnostics on the car. Carried out a carbon clean too, which I can notice the difference already after taking it out for a drive. Runs a lot smoother. Impressed with Adrian and will be booking again in the future. Highly recommended.
Customer in Cambridgeshire Posted on 22/07/2022 , work completed 21/07/2022
The trader replied (on 22/07/2022)
Thanks for the review - was a pleasure meeting you and helping you with your car
Fantastic
Customer Service
Quality
Value
Adrian from Carbon Clean came this morning to help with my rather sluggish VW T4 camper, to be honest after two years of driving all over the uk I was just used to her being slow and underpowered and just thought that’s how they all are . I only booked the clean as part of her service routine as I like to keep all my vehicles in tip top condition . All I can say is WOW what an amazing transformation, she pulls like she’s had a new engine fitted, engine noise is greatly reduced and she seems much quieter . Adrian is a pleasure to do business with , a very professional and knowledgeable person. I certainly will be recommending him and his firm to all my friends. Thanks again.
Customer in Lincolnshire Posted on 20/07/2022 , work completed 20/07/2022
The trader replied (on 20/07/2022)
Thanks for the review - was a pleasure meeting you and helping you with your T4
Mitsubishi L200 Engine Carbon Clean
Customer Service
Quality
Value
This is the third vehicle I’ve owned that Adrian has performed the carbon clean on. We recently bought a low mileage L200 which had been doing generally short runs. It was sluggish, not very responsive in the throttle and the tick over was fluctuating. Following the clean and a short 10 mile drive it’s like a different vehicle. Much smoother on pulling away, engine is noticeably smoother running in general and throttle response is noticeably crisper… I’m not surprised as I found this on my two previous vehicles too. Adrian is thorough, very knowledgeable and professional. I can highly recommend him and have no hesitation in doing so.
Customer in Staffordshire Posted on 14/07/2022 , work completed 14/07/2022
The trader replied (on 15/07/2022)
Thanks for the review - was great to see you again and help you with your L200
Engine Carbon clean
Customer Service
Quality
Value
Adrian promptly arrived on time. He kept me updated at all times, very knowledgable and walked me through the whole process and kept me apprised throughout the whole process even showing me the diagnostics on his computer so I could clearly see what was happening. Post carbon clean my 2005 Mercedes C220 diesel, drove markedly smoother and quieter. Fuel economy also is better. Very impressed, and would recommend highly.
Customer in Leicester Posted on 13/07/2022 , work completed 12/07/2022
The trader replied (on 15/07/2022)
Thanks for the review - was a pleasure helping you with your fuel economy and overall drive on your Mercedes.
Exceptional service and professionalism
Customer Service
Quality
Value
What a very knowledgeable man about his business and how professional he was from the first text I sent enquiring about a Carbon clean on a BMW I had just purchased (which I knew little about) on the day of appointment he was early and straight away I could tell he was very professional in his manner. I'm more confident in my car's ability to be reliable because of Adrian and his service...my car is running perfect for an 11 year old car he explained every detail of the process From diagnostic and fault codes explanation and Carbon treatment...he made me clear on a couple on underlying problems that I didn't know about because of no light's on the dash to make me aware so I've had them looked at by a professional garage for my own piece of mind and the great advice from Adrian ....his service is 5 stars for a reason and you won't get a better service I can assure you because I will be using this service again just because I know what I'm getting..The information and knowledge and professionalism for your car's health is worth the £99 alone ..top man
Customer in Posted on 07/07/2022 , work completed 04/07/2022
The trader replied (on 07/07/2022)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Great job very informative
Customer Service
Quality
Value
Had Adrian recommended to me by my local garage after an intermittent fault kept putting my 520d into restricted mode. He arrived ahead of schedule and after a quick chat got straight to work. Unlike many garages where your car disappears out of sight and a few hours later your given it back with a very large bill not knowing what they've done Adrian was more than happy to talk me through everything he was doing and answered any questions I put to him. The result after the clean is much better throttle response and the engine sounds much smoother and quieter. Time will tell whether the mpg figures are restored to nearer manufacturers claims but Adrian was right about everything else so pretty confident. Highly recommend this company and will be using again when needed.
Customer in Nottinghamshire Posted on 05/07/2022 , work completed 04/07/2022
The trader replied (on 06/07/2022)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Engine clean and diagnostics. One happy truck.
Customer Service
Quality
Value
Engine diagnostic and engine clean carried out at my home. Very knowledgeable, engine is running smoother and quieter now. Good data given on the state of my injectors. Would recommend to anyone.
Customer in Derbyshire Posted on 04/07/2022 , work completed 04/07/2022
The trader replied (on 05/07/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Hilux
Very professional
Customer Service
Quality
Value
I had two cars treated with the Carbon Clean method. The first was a twenty year old BMW Mini with 127K on the clock that had never had the engine treated to a clean of any description. Straight away the pick up when accelerating was crisper. The MPG had gone from 36 down to 30 MPG, yet somehow after the treatment, it has gone up to 40MPG. My second car, a diesel B Class Mercedes, had an expensive manual engine clean last year courtesy of the EGR, yet that too runs smoother after the treatment. Adrian was very easy to talk with, open, honest and informative. He clearly explained what would be done, what couldn't and why. During the procedure, he did a diagnostic check and sent me all the information.
Customer in Leicestershire Posted on 04/07/2022 , work completed 24/03/2022
The trader replied (on 05/07/2022)
Thanks for the review - was a pleasure meeting you and helping you with your cars
TVR Griffith
Customer Service
Quality
Value
My TVR Griffith after being stored for the last 3 years failed it’s MOT on emissions. The garage had carried out numerous works trying rectify the issues with no success. I came across Adrian’s website and thought I’d give him a call. He visited the garage where the car was and carried out his carbon cleaning process. Even during the cleaning process the engine note had changed from slightly congested to smooth. The following day the garage performed another emission test and found that CO content had dropped from a MOT failing 3.8 to a pass of 2.3 ! Significant to say the least! A Knowledgeable guy carrying out a fantastic service, highly recommended.
Customer in Northamptonshire Posted on 18/06/2022 , work completed 15/06/2022
The trader replied (on 20/06/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Griffith and great news on the MOT result!
X5 CARBON CLEAN...WOW !!
Customer Service
Quality
Value
Booked a clean with Adrian on my 2012 x5. I have used Adrian before but I didn't have any issues with the car but just fancied a maintenance clean. Wow...the car is now smoother and more responsive. Again the service and approach is top notch. A great service from Adrian and I would highly recommend. Book a clean today you won't regret it.
Customer in Bedford Posted on 11/06/2022 , work completed 10/06/2022
The trader replied (on 13/06/2022)
Thanks for the review - was great to see you again and help you with your BMW
live diagnostic & engine carbon clean
Customer Service
Quality
Value
Adrian performed a live diagnostic and an engine carbon clean on my 2013 Mercedes A Class I have had a warning light for some time and the Garages have always blamed the EGR and after lots of work they could not work out what was wrong. After following his videos closely for a few months i reached out to Adrian to book him in to look at the car and see if he could figure out the problem. Arrived on time and got straight to work diagnosing the fault's the car had. Adrian took the time to explain the faults what the likely cause might be. This was the main reason why I wanted Adrian to do the job, his knowledge and attention to the detail is amazing! With the live data and Adrian's knowledge it looks like the issue might be electrical instead of mechanical and with this i can now get the car booked into the garage to fix. The carbon clean has made the car noticeably smoother now when driving. Adrian checked in with me later in the day to ask how the cars was driving which was a great touch and great service. Would defiantly recommend Adrian and will be using him in the future.
Customer in Nottinghamshire Posted on 25/05/2022 , work completed 23/05/2022
The trader replied (on 13/06/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Mercedes
Excellent service
Customer Service
Quality
Value
Had engine carbon clean out to me today to do my 2012 Audi A5 2.0 tfsi and my partner's 2011 Kia Sportage crdi. Very glad I booked Adrian in having followed his videos closely for a couple of months. Great service. Arrived on time. Instantly got to work diagnosing the fault's I had and explaining where each one was coming from or what the likely cause was. This was a massive part of the service and why I wanted Adrian to do the job, as he explained everything in detail. The carbon clean itself was great. It was more of a maintenance/prevention thing for me but I must say, the car is noticeably smoother now when driving around. Payment was simple with a card machine upon completion of works. Adrian checked in with me later in the day to ask how both cars seemed which I thought was a nice touch to include some after service.
Customer in Northamptonshire Posted on 24/05/2022 , work completed 24/05/2022
The trader replied (on 13/06/2022)
Thanks for the review - was a pleasure meeting you both and helping you with your cars
Great
Customer Service
Quality
Value
Professional from start to finish, explained everything going on with the car and certainly knew what he was talking about. The car is running a lot smoother and quieter now Would definitely use again
Customer in Nottingham Posted on 18/05/2022 , work completed 17/05/2022
The trader replied (on 20/05/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle
Great service again
Customer Service
Quality
Value
This was the second time Adrian has been out to do a carbon clean for us. Booking process was easy, Adrian is responsive to messages and very informative. Primarily had the most recent carbon clean for preventative/maintenance but have been really impressed with the improvements we have seen in how smooth/quiet the car runs now. Will be sure to ask Adrian to come round to do a clean on our other car as it approaches is warranty expiry.
Customer in Leicestershire Posted on 17/05/2022 , work completed 17/05/2022
The trader replied (on 20/05/2022)
Thanks for the review - was great to see you again and help you with your vehicle.
Top job highly recommended
Customer Service
Quality
Value
Just bought a car and found had many faults coming up on computer everything checked and reset also carbon clean. Car runs alot smoother and more fuel efficient Highly recommended Thanks Adrian Keep up good work
Customer in Northamptonshire Posted on 11/05/2022 , work completed 11/05/2022
The trader replied (on 11/05/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Peugeot.
Fantastic!
Customer Service
Quality
Value
Brilliant and friendly service from Adrian! Would recommend without a 2nd thought. Car running a lot better.
James in Leicestershire Posted on 30/04/2022 , work completed 28/04/2022
The trader replied (on 03/05/2022)
Thanks for the review James - was great to see you again and help you with your BMW.
carbon clean
Customer Service
Quality
Value
I have been booked with Adrian for a carbon clean and can say that it’s totally worth every penny my car has unleashed her true power , better mpg and throttle response, really happy with it i was not expecting to be such a massive difference , engine it’s running really smooth and very responsive, been told that my car it’s running really smoothly by Adrian especially for the mileage that i have ( 152000, Bmw 530d GT) . Thank you very much Adrian and will definitely recommend you’re services to all my friends!
Customer in Northamptonshire Posted on 26/04/2022 , work completed 25/04/2022
The trader replied (on 26/04/2022)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Excellent service once again
Customer Service
Quality
Value
This is the second time I have used Adrian's services, today on two cars which have not previously had the service performed. Once again Adrian was very helpful, the diagnostics confirmed my suspicions about an issue I can now get fixed on one car, and showed a clean bill of health on the other. One car (a petrol 1.2 Ford Ka) is mostly used for city driving and has been absolutely transformed by the clean, now pulling strongly again and much quieter. The other (petrol 2.0 VW Arteon) was already in good shape due to being used mostly for long motorway runs, but is still a bit quieter and smoother after the work. I would have absolutely no hesitation in recommending Adrian and F5ECC, I have previously and will do so again.
Customer in Derbyshire Posted on 21/04/2022 , work completed 21/04/2022
The trader replied (on 22/04/2022)
Thanks for the review - was great to see you again and help you with your cars.
Range Rover Evoque
Customer Service
Quality
Value
Son recommended Adrian,first class professional service. Kept me in touch with the ETA which was brilliant. Found me the sensor problem fault on the parking sensors,saved me going toLand Rover to be told the same. Would recommend to anybody
Customer in Nottinghamshire Posted on 21/04/2022 , work completed 20/04/2022
The trader replied (on 21/04/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Evoque
First class service
Customer Service
Quality
Value
Went and had my car done on the way up to Scotland from Ipswich and managed to get it up to forty six mpg on a run. Would recommend highly. Great job.
Daniel in Suffolk Posted on 11/04/2022 , work completed 11/04/2022
The trader replied (on 12/04/2022)
Thanks for the review Daniel - was a pleasure meeting you both and helping you with your Ford.
Engine carbon clean
Customer Service
Quality
Value
I recently had my van in the garage for a few oil leaks and few other repairs. After repairing my van, the garage recommend my van had a carbon clean due to the build-up of carbon in my turbo pipe. Looked around and came across Adrian Charles of Engine Carbon East Midlands. Adrian who is very professional and very formative with the information/diagnosis of my van. He kept me up to date with everything he was doing and made sure I understood the information he was showing me. Since having the carbon clean I didn’t think I would see much of a difference in the running of my van. Believe I was wrong, maybe just my van but I could see a massive difference in my van's performance. Thank you, Adrian.
Customer in Rutland Posted on 02/04/2022 , work completed 31/03/2022
The trader replied (on 05/04/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Van
A true professional!
Customer Service
Quality
Value
Adrian provides a thorough and professional service the carbon clean provided a noticeable difference in engine performance and the diagnostic explained a few things to keep a future eye on. Cannot thank him enough for such a thorough and professional service.
Customer in Lincolnshire Posted on 01/04/2022 , work completed 23/03/2022
The trader replied (on 04/04/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle.
The best thing that happened to my car.
Customer Service
Quality
Value
Adrian was booked to carbon clean my car; he arrived on time and the price was as expected, as he quoted in advance. Adrian texted prior to arrival so I knew when to expect him. He explained what he was going to do and if he would be able to clean my car engine. He completed the diagnostic tests and went ahead with the carbon cleaning. Throughout he was polite, personable; he answered all my questions honestly and gave me tips on how to maintain care of my car. She is an eleven year old MX5 that I've had from new and driven over 100,000 miles - I want to keep her running for at least double this, so Adrian's work and advice are invaluable. I would recommend this work and Adrian to anyone - I found him an exceptional, professional tradesman.
Customer in Northamptonshire Posted on 16/03/2022 , work completed 14/03/2022
The trader replied (on 25/03/2022)
Thank you for the in depth review - was a pleasure meeting you and helping you with your Mazda.
Great work done
Customer Service
Quality
Value
Good time keeping when arriving very informative on doing tune up and problems found. very happy with proformance of car now. Diagnosed the problem saving me a lot of money and garage time wasters. been to two garages and cost lots of money so far, now I have the right information I can get the car fixed properly. would highly recommend Adrain to do this tune up and engine clean for anyone.
Customer in Lincolnshire Posted on 13/03/2022 , work completed 11/03/2022
The trader replied (on 14/03/2022)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Engine carbon clean East midlands
Customer Service
Quality
Value
So after a recommendation from a friend I gave Adrian a call regarding an engine light that came on whilst accelerating Had a chat over the phone and he booked me in for a couple of days later Adrian arrived 10 mins earlier than planned but had texted me to let me know if it was OK When he got here he diagnosed as turbo was over boosting and gave my honda crv 2.2 ictdi sport a carbon clean and removed the engine light After a very informative 45-55mins work everything was done Adrian left I took the car out for a drive to replicate what had brought the engine light on in the first place No problems there also I'm getting on average an extra 10mpg around town and the car feels very responsive I would recommend Adrian if you have engine lights on or your car van etc isn't running at its full potential
Customer in Nottingham Posted on 11/03/2022 , work completed 09/03/2022
The trader replied (on 14/03/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Honda
Sorting out my motors
Customer Service
Quality
Value
What can I say? My Audi S5 was running a bit rough and occasionally the check engine light came on. Now I already know this chap has a great S5 too and know he knows his stuff. I had a feeling my symptoms were related to carbon buildup so thought I’d give this a whirl. Well it’s certainly made a huge difference to the car! It’s like night and day, the slight misfires I had have disappeared and it’s as smooth as silk. I’m still going to get a full manual carbon clean do as this treatment doesn’t do the manifold or behind the inlet valves but honestly it’s the best £90 I’ve spent on the car. He also did my supercharged Range Rover which I thought was running great anyway but that also now is even smoother and picks up much quicker as well. Don’t hesitate to get your pride and joy done too. Top marks
Customer in Derbyshire Posted on 05/03/2022 , work completed 04/03/2022
The trader replied (on 07/03/2022)
Thanks for the review - was a pleasure meeting you and helping you with your pair of V8s
Carbon clean/diagnostic
Customer Service
Quality
Value
Just had Adrian perform a carbon clean and diagnostic test on my ford mondeo , after using adrian back in 2016 on a previous car i new i could see results again very genuine guy who knows his stuff , talks you through any codes or issues he might come across. just got back of a drive to Try the car after the clean , All I can say Is wow it has made a big difference in throttle response , alot smoother and quiet now when being driven and idling and a flat spot I had thought 3rd/4th gear has now gone. Will definitely use again.
Customer in Leicestershire Posted on 24/02/2022 , work completed 24/02/2022
The trader replied (on 24/02/2022)
Thanks for the review - was great to see you again and help you with your Mondeo
The only person to use
Customer Service
Quality
Value
Adrian was brilliant from start to finish. Communication was spot on from booking to completion. I had 2 cars done at the same time one being a taxi which I use for work. Initially Adrian carried out a diagnostics which came up with a couple of faults which helped incredibly as I was having issues with the coolant system. With this information we have narrowed down the on going issues I had. Once the carbon clean was completed I noticed the engine was quieter at idle. Upon test drive I noticed the throttle was way more responsive than prior to the clean. I have only driven less than 100 miles but I am pleased with results. Again thank you to Adrian for making the process easy and understandable. It’s good to see someone selling something that they exactly have the knowledge and information they can pass to the customer which is reassuring. Would use and recommend again 100% 5 stars ⭐️
Customer in Derby Posted on 24/02/2022 , work completed 22/02/2022
The trader replied (on 24/02/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicles.
Professional service!
Customer Service
Quality
Value
Extremely professional, arrived on time, kept me updated with ETA and fitted me in very quickly. Adrian talked me through the whole process, he did a full diagnostic, explained everything thoroughly and cleared the codes. The carbon clean took approx 60mins, now car runs lovely and smooth with improved responsiveness and a slightly better mpg figure. Adrian has looked after 2 of my cars so far. - He comes highly recommend as the service is second to none and really knows his stuff and just a nice genuine guy. Thank you Adrian! Glad you liked my Saab 9-3 👍🏻
Customer in Nottingham Posted on 17/02/2022 , work completed 16/02/2022
The trader replied (on 21/02/2022)
Thanks for the review - was great to see you again and help you with your Saab
Engine carbon clean
Customer Service
Quality
Value
I contacted Adrian on the 11th February and he had a cancellation for the following day. Adrian sent information regarding the clean via e-mail then kept me updated on the day for his time of arrival. Once Adrian arrived he was very friendly and explained the process of the clean and diagnostics. Adrian clear some old codes on the car the sent me the codes he cleared plus live data while the carbon clean was happening, he also explained what all the data meant so I understood how the car was running. Even though I had no issues with the car and Adrian said that it was running perfect after the clean I have noticed I have gain between 5-10 mpg and the car is so quiet it’s like brand new and the biggest change is how responsive the car is now I have had the clean. I highly recommend this service even if like me you car is running fine it will still make a difference. Thanks, Adrian
Mathew in Nottinghamshire Posted on 16/02/2022 , work completed 12/02/2022
The trader replied (on 16/02/2022)
Thanks for the review Mathew - was a pleasure meeting you and helping you with your BMW.
Fantastic job!
Customer Service
Quality
Value
I had Adrian come out today to carry out a carbon clean on my Jaguar XF. Adrian is a really friendly chap who really knows his stuff. I was updated very regularly with arrival times and he showed up exactly when he said he would. After he run a diagnostic on my car there were 9 fault codes and a lot of them to do with the fuel injectors and DPF. During the cleaning process, you could actually hear the engine getting quieter and smooth. After the carbon clean had finished the fault codes cleared themselves. I took the car out after the work was done, and could tell the difference straight away. The car feels more responsive, smoother and quiet. My MPG was averaging around 35.0 driving around my town. Now its shot up to 42.0. Absolutely amazing! Thank you so much, Adrian!
Jamie in Derbyshire Posted on 12/02/2022 , work completed 12/02/2022
The trader replied (on 14/02/2022)
Thanks for the review Jamie - was a pleasure meeting you and helping you with your XF.
Absolutely top service and knowledge, highly effective treatment, results speak for themselves.
Customer Service
Quality
Value
Adrian from Engine Carbon Clean came out to work on my wife's BMW 320d which had become sluggish and unresponsive and to put it bluntly, a bit of a pig to drive due to it doing a lot of short runs and the car being a diesel. After a full diagnostic check to ensure there were no problems which could prevent work being carried out (and all diagnostic reports being sent over to me), he proceeded with the carbon clean service which took less than an hour from start to finish, he even arrived slightly ahead of schedule. Wow, the results are unbelievable. The car is no longer sluggish and the throttle response is massively improved and it even sounds a bit nicer as well. Not only that he gave me a few pointers to keep the car running nice and clean in future as well. This is the second time I've had Adrian out and from the service on offer, it won't be the last. Very highly recommended! Great communication, knowledge, service and follow up, I literally can't fault this company at all. Thankyou.
Customer in Nottingham Posted on 10/02/2022 , work completed 09/02/2022
The trader replied (on 10/02/2022)
Thanks for the review - was great seeing you again and helping you with your BMW and your previous Volvo.
Fantastic service!
Customer Service
Quality
Value
I had Adrian out to carbon clean my car engine, he arrived exactly when he said he would, he was very professional and really seems to know his stuff, I would one hundred percent recommend him and his service. To be honest I didn’t think much was wrong when I booked in, I just wanted to have it cleaned out but Adrian carried out a full diagnostic on the car prior to the clean which did show some faults that I’ll have to address at some point. After the clean there’s a noticeable difference on the sound of the engine especially when starting from cold and I have definitely noticed how much more responsive it is, even in eco mode. I can’t comment on fuel efficiency just yet as I have been testing the responsiveness. In all seriousness, for the cost and the service I received I’m really happy, if you’re like me and I’m two minds, just get yourself booked in, you won’t regret it. Thanks Adrian.
Customer in Leicester Posted on 29/01/2022 , work completed 26/01/2022
The trader replied (on 01/02/2022)
Thanks for the review - was a pleasure meeting you and helping you with your car
Engine carbon clean
Customer Service
Quality
Value
I had Adrian from Engine Carbon Clean to have a look at my 2006 Audi A4 2.0 tdi with 148,000 on the clock as it sometimes struggles to start when cold and had a rough idle. Adrian turned up when he said he would(super punctual)pleasant chap and full of knowledge. After a thorough diagnostic, no initial problems were found so on with the clean. After the clean, I noticed straight away an improved throttle response and improved mpg. The proof for me was the next morning when I started first started the car.no struggling no rough idle it’s like a new car! I would definitely recommend a carbon clean to anyone and I would certainly use Adrian at engine carbon clean again.
Customer in Nottinghamshire Posted on 26/01/2022 , work completed 25/01/2022
The trader replied (on 26/01/2022)
Thanks for the review - was a pleasure meeting you and helping you with your Audi
Diagnostic and internal engine carbon clean
Customer Service
Quality
Value
Excellent service from start to finish. Everything explained from the start, what they would be doing and how much. The diagnostic test first, all results explained then the engine carbon clean. My car is a fifty six registration, one point nine Astra diesel with ninety five thousand three hundred on the clock. The results were far better than expected. It's like a different car, smoother and more responsive well worth having it done. I am that please with the work carried out and the improve performance I will be booking the wife's car in soon.
Geoffrey in Nottinghamshire Posted on 13/01/2022 , work completed 13/01/2022
The trader replied (on 14/01/2022)
Thanks for the review Geoffrey - was a pleasure meeting you and helping you with your Astra. Look forward to seeing you again soon for your wife's car.
Excellent service
Customer Service
Quality
Value
Adrian arrived at the time arranged and from the outset it was obvious he was a very skilled and experienced in his field. He performed a very thorough diagnostic test on my car engine, explaining any discrepancy he found and possible causes of the faults in question. I would readily recommend Adrian and Engine Carbon Clean East Midlands to anyone wanting a engine diagnostic and engine clean at a very reasonable price.
Customer in Nottinghamshire Posted on 11/01/2022 , work completed 11/01/2022
The trader replied (on 12/01/2022)
Thanks for the review - was a pleasure meeting you and helping you with your vehicle
Excellent, professional service
Customer Service
Quality
Value
The service is fantastic. Very methodical diagnostics - he really knows his stuff. The carbon clean is also excellent, always bringing noticeable performance benefits on each occasion and car I have had cleaned.
Customer in Nottinghamshire Posted on 08/12/2021 , work completed 08/12/2021
The trader replied (on 09/12/2021)
Thanks for the review - was a pleasure seeing you again and helping you with your car
Excellent service once again.
Customer Service
Quality
Value
Once again a massive Thankyou to Adrian at Engine Carbon Clean East Midlands. This is the second time i have booked Adrian for a carbon clean and i wouldnt use anybody else. This man is very proffesional is his work and has a passion for it. After buying a 5 series BMW with 92k on the clock i wanted to know just what condition my engine was in. Adrian showed me the live data on the diagnostics and showed me x2 error codes in the cars ecu. Following the carbon clean, The car is now even quieter, more responsive with a noticable return on the MPG, 26mpg around town before, now 32MPG. 36 MPG on the dual carriageway now at 45 mpg. If you have bought a new car like me and want to find out about its health and give it some preventative maintanece then Adrian is your man. Highly reccomend this service .
Customer in Leicestershire Posted on 08/12/2021 , work completed 08/12/2021
The trader replied (on 08/12/2021)
Thanks for the review - was great to see you again and help you with your BMW
Highly professional and the best by far.
Customer Service
Quality
Value
I recently had a carbon clean on my seat, the process was easy and straightforward from start to finish. Very knowledgeable & professional. This company is without a doubt the best out there so don't waste your time searching for another. I will definitely be using again in the future highly recommended 👌
Customer in Leicestershire Posted on 30/11/2021 , work completed 30/11/2021
The trader replied (on 01/12/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Seat
Professional, on time, very knowledgeable and helpful.
Customer Service
Quality
Value
Had soot filter full come up a few times on my 2007 Volvo xc70awd P3. Short journeys it seemed to regenerate, but on a couple of long journeys, it went into limp mode. I called Adrian to do a carbon clean and diagnostic check, and I was expecting the worse of either a deep clean on the dpf filter or even replacing it. Adrian put his machine on it and the soot filter was fluctuating but he could tell that it wasn't full yet but regeneration wasn't working. He suggested the dpf pressure sensor along with a new thermostat. Had both replaced and car is now back to full power, and no more soot filter full warnings. The carbon clean has also made the car feel far more responsive. Thanks Adrian 10/10
Customer in Cambridgeshire Posted on 24/11/2021 , work completed 01/11/2021
The trader replied (on 29/11/2021)
Thanks for the review and yes unless a DPF is blocked then there is NO NEED for a DPF Clean - was a pleasure meeting you and helping you with your Volvo.
Engine Carbon Clean: Volvo V60
Customer Service
Quality
Value
So right from the original contact Adrian was professional, knowledgeable and honest and provided me with in-depth information about why I wouldn't need one of the services I asked him to quote for (even though this would of earned him more money), this impressed me as several other companies had just provided me with a quote without one of them saying perhaps I don't need the service. Following this I booked in for an Engine Carbon Clean on my Volvo V60 with Adrian who kept me informed of ETA the night before and on the day and was extremely punctual (even arriving early but only after checking it was okay to do). Throughout the procedure Adrian was more than happy to answer my question at explain to me what he was doing at each stage. After the clean, my engine was notable running quieter. I took it for a test drive after Adrian left and am very happy with the result, the car feels smoother to drive, feeling more responsive through the revs. Could not recommend Adrian highly enough, very knowledgeable, very professional and a genuinely nice guy.
Customer in Northamptonshire Posted on 17/11/2021 , work completed 17/11/2021
The trader replied (on 18/11/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Volvo
Amazing service 10/10
Customer Service
Quality
Value
Engine Carbon Clean responded promptly to my initial enquiry allowing me to have the work completed on my car within days. I have a 2007 BMW 525d. They arrived bang on time and completed work on my car to a professional standard. My car hadn’t completed a successful DPF regeneration in over 5000 miles which was due to a faulty sensor. After the engine clean, I have since replaced the sensor. I have noticed my car is undoubtably smoother on startup and performance on these colder days thanks to the clean. Would high recommend.
Customer in Lincolnshire Posted on 08/11/2021 , work completed 03/11/2021
The trader replied (on 08/11/2021)
Thanks for the review - was a pleasure meeting you and helping you with your BMW
Great job and Informative
Customer Service
Quality
Value
Had my Audi's engine carbon cleaned by Adrian today. Very informative, honest and professional throughout, the car feels smoother through the full rev-range and the hesitation under throttle has gone. Well worth the money.
Mark in Nottinghamshire Posted on 08/10/2021 , work completed 08/10/2021
The trader replied (on 11/10/2021)
Thanks for the review Mark - was a pleasure seeing you again and helping you with your Audis
Thank you once again
Customer Service
Quality
Value
Think I have used Adrian services at Engine Carbon Clean five times now on different cars. Excellent service as per the norm. Proof is in the pudding, returning customers this many times tells you something. Just had it done as general maintenance @ 24,000 miles & yes you can feel the difference. Been told to keep this car Adrian, so you will not see me again till 50,000, but for sure you will be seeing me & my car again. Big thank you as always 👍
Customer in Nottinghamshire Posted on 07/10/2021 , work completed 05/10/2021
The trader replied (on 13/10/2021)
Thanks for the review - was great to see you again and always happy to help
Diagnostic and Carbon Clean
Customer Service
Quality
Value
Hi Adrian out to look a fault and carbon clean my car. 100% would recommend and will use again. Very knowledgeable about what he does and took the time explains things to me. He even follows up to check how things are after. Well worth every penny!
Customer in Northamptonshire Posted on 06/10/2021 , work completed 06/10/2021
The trader replied (on 07/10/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Hyundai
DPF
Customer Service
Quality
Value
I have had Adrian out before for carbon cleans but yesterday I had him out to clean my DPF as I have been struggling getting it to regenerate. Adrian is full of knowledge and always tells you straight. He sorted my DPF out as it had been in limp mode for a few weeks now. Great service great price great guy will definitely be going back.
Customer in Derbyshire Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 06/10/2021)
Thanks for the review - was great to see you again and help you with your car
Another Visit from the Master at F5ECC
Customer Service
Quality
Value
Booked Adrian in again for a Carbon Clean and this time on my newly purchased VW Passat 2.0 TDI and also an issue with my Step sons Audi A3 2.0 TDI which requires a DPF clean. Vw on the inspection through the Diagnostic machine everything was running sweet, after the Carbon Clean there is an Instantly noticeable difference on the throttle response and a lot smoother now. The Audi has been a nightmare for a couple of months, This had been to a couple of garages with the car in limp mode and wouldn’t re-generate, on inspection he was informed that it required a DPF Sensor changing , this didn’t work , then he was informed it require a Turbo Actuator , didn’t work and then apparently it required a lambda sensor. The issue was still there, A phone call to Adrian and instantly with an answer to why it won’t re-generate is because the issue had not been diagnosed early enough and therefor the DPF was clogged up. On his Diagnostic machine the back pressure was 100 ,and the worst he had experienced on a Vag Engine , A further Code saying high Ash content, It wasn’t looking good but Adrain said he was confident he could resolve the issues , after a DPF clean the back pressure dropped to 10 from 100 and it was a success , The car Re-Generated and is running really well now. Absolute Gentleman has always and very professional with a huge amount of knowledge. Another fantastic Job and thank you… Richard
Richard in Derbyshire Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 05/10/2021)
Thanks for the review Richard - always a pleasure and always glad to help you with your vehicles
The best by miles
Customer Service
Quality
Value
Audi A5 3.0 tdi Quattro First used ECC East Mids back in May for an engine clean and then again in September for a DPF clean, Adrian is the ultimate professional, calls/texts in advance of appointments with eta, full diagnostic scan (before and after cleans sent to your phone) takes the time to fully explain what everything means and what impact various sensors/parts have to influence the reason for needing a DPF or engine clean, I myself now have more of an understanding of how a diesel engine should be working its best and how to keep it that way! Car runs amazing now. Will personally be using again in the future and have no hesitation whatsoever in recommending Adrian and his business, 5 stars are not enough for this gem of a service
Customer in Derbyshire Posted on 02/10/2021 , work completed 30/09/2021
The trader replied (on 05/10/2021)
Thanks for the review Mark - was a pleasure seeing you again and helping you with your Audi
Audi A4 Carbon Clean
Customer Service
Quality
Value
Adrian came to carbon clean my Audi A4 and did a superb job. Diagnosed a faulty thermostat for me which was very unknowingly causing me problems. He’s very knowledgeable and extremely helpful. Arrived on time and was very efficient. Very happy to recommend
Andrew in Northamptonshire Posted on 01/10/2021 , work completed 01/10/2021
The trader replied (on 04/10/2021)
Thanks for the review Andrew. Was great to see you again and help you with your Audi.
Professional service
Customer Service
Quality
Value
Having recently purchased a Ford Kuga I had done some motorway miles and noticed it to be unresponsive and struggling in higher gears. I booked a diagnostic appointment through messenger on Facebook and was rewarded with a very professional response from Adrian. The appointment was in the late afternoon and I was kept informed of the arrival time during the day. A full diagnosis and engine clean was performed and a dpf pressure sensor issue was found. Immediately upon my first drive after the work on the car I found a increase in responsiveness and a improvement in mpg. Having now replaced the sensor I’m looking forward to many miles of trouble free motoring. From start to finish I found Adrians company very professional and courteous. If your having car problems I would recommend you get in contact. Thanks for your help with my car
Christopher in Northamptonshire Posted on 25/09/2021 , work completed 20/09/2021
The trader replied (on 27/09/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Kuga
Great work by F5ECC
Customer Service
Quality
Value
Very happy with the service provided by F5ECC on my 1998 Mercedes SLK230. I am always careful who I use when having work done on my vehicles but all of the positive reviews of F5ECC made my decision to have the engine carbon cleaned by this company. Adrian kept me updated with information at the time of booking the car in and his communication was excellent. He phoned me to let me know an estimated arrival time and arrived at exactly this time! I was very interested in seeing what is done, Adrian talked me through the diagnostic procedure detailing what each code meant sending me copies of stored and current fault codes whilst he was there which I can give to a garage at a later date. He showed me how the carbon clean was done and was honest throughout in that the procedure can work better/outcomes can be more noticeable on some cars more than others, this will depend on how well they have been maintained, mileage, whether used for short journeys. I asked a lot of questions and Adrian answered them thoroughly. Adrian is a top bloke and it is without doubt that he knows his job inside out, I would highly recommend this company to anyone. Thanks Adrian!
Customer in Staffordshire Posted on 23/09/2021 , work completed 22/09/2021
The trader replied (on 24/09/2021)
Hi thanks for the review - was a pleasure meeting you and helping you with your SLK230. Yes as mentioned the 'difference' all depends on how dirty it is to start with - the mileage, historic driving style, journey length and fuel quality used all affect this.
Great work!
Customer Service
Quality
Value
Great customer service from the moment of spoke to them. Very upfront on what the clean can and can’t do. After the carbon clean my MPG has improved by 10MPG. My car is driving a lot smoother and is quieter at idle which is what I’m most impressed with. It now drives better than when I bought it. Will definitely be using again
Liam in Lincolnshire Posted on 21/09/2021 , work completed 21/09/2021
The trader replied (on 21/09/2021)
Thanks for the review Liam - was a pleasure meeting you and helping you with your Kia
5 star service
Customer Service
Quality
Value
Fantastic customer service from our initial conversation and booking through to the end of the process. Very knowledgable and a real passion for the best result. Car is noticeably improved since the gas treatment, idles smoothly, no throttle hesitation and smoother power delivery. A very happy customer.
Customer in Northamptonshire Posted on 08/09/2021 , work completed 07/09/2021
The trader replied (on 08/09/2021)
Thanks for the review - was a pleasure meeting you and helping you with your RS5
Outstanding. Book now.
Customer Service
Quality
Value
I was sceptical about this process initially. Having done the research, however, there are a wealth of cowboy firms out there who lack the knowledge, skill and vehicle sympathy to do it correctly - poor quality kit being used in an amateurish way, usually doing more harm than good. Having looked into the process and read the reviews on ECCEM, I decided to give it a go. My vehicle is a VW Passat Alltrack, 2013, 2.0 TDI originally 140 bhp but mapped to around 185. I run a K&N filter and it is regularly serviced, I only use premium fuel - I wasn't convinced I would notice a difference. I was wrong. The whole customer service aspect was second to none. Very efficient and professional. Adrain is incredibly knowledgeable. Explained the process and taught me some very useful stuff. His advice on how to manage your DPF alone is worth the fee. He loves his job and his cars - you're in safe hands. Laptop plugged in, I got very detailed information about the state of the vehicle - this is incredibly useful if you want to stay on top of your maintenance. Also an indispensable health check for your car. Immediately after cleaning, change in engine note was obvious, much crisper with a lot of ther low down diesel 'grumble' eliminated. Performance is much more linear across the rev range - it's not about power, it's about smoothness of delivery. Slight increase in MPG too, although your results will depend on the condition of your vehicle. Can't recommend it highly enough.
Customer in Derbyshire Posted on 21/08/2021 , work completed 14/08/2021
The trader replied (on 23/08/2021)
Thanks for the in depth review- was a real pleasure meeting you and helping you with your Passat.
Very professional service highly recommend
Customer Service
Quality
Value
I had my car Carbon cleaned today, it feels and sounds so much better than what it did. If you have a high mileage car then from my experience it brings it back to life highly recommended.
Dan in Nottinghamshire Posted on 19/08/2021 , work completed 19/08/2021
The trader replied (on 19/08/2021)
Thanks for the review Dan - was a pleasure meeting you and helping you with your car
Great Professional Service
Customer Service
Quality
Value
This is the second time I have called upon Adrian's service, this time for a 58 plate Vectra diesel with emissions problems and smoking issues. The vehicle was booked in for MOT on the same day. Adrian arrived promptly as stated and got to work on cleaning the engine of carbon build up, during the clean Adrian's data on the laptop was showing some incorrect issues with the car. On inspection Adrian had found that the swirl flap linkage rod was loose causing poor air mixture etc, this as been the primary cause of smoking on start up of the engine this has been going on for some time, it was nice to get a definitive diagnosis which can now be rectified. To say the least the vehicle passed it's MOT. Adrian also gave me a discount on the price due to being a Key worker which was much appreciated
John in Derbyshire Posted on 18/08/2021 , work completed 17/08/2021
The trader replied (on 18/08/2021)
Thanks for the review John - was great to see you again and help get your Vectra through the MOT.
From start to finish, grateful service.
Customer Service
Quality
Value
Thank you to Adrian for the carbon clean of my range rover p38 v8.from start to finish he was very professional and knowledgeable on the science of the clean. The mot was booked today and the emissions after the clean were 100%. Thank you to Adrian for just being a nice chap who did care about the end product. After being in customer service for over 25 years, it's quite rare today to get service from start to finish, with an eye for detail. Thank you, Andy.
Customer in Derbyshire Posted on 16/08/2021 , work completed 16/08/2021
The trader replied (on 17/08/2021)
Thanks for the review and great to hear about your MOT result. A lovely vehicle and a pleasure to work on and meet you.
Alfa Romeo Gt Carbon Clean
Customer Service
Quality
Value
From the first contact to completion of the carbon clean I can only describe my experience as totally professional. Adrian explained each part of the process and answered any questions I had. I was confident during the process that I had made the correct decision to use Adrian. Even partway through I noticed a noise reduction from the engine and have certainly noticed an improved engine response when accelerating. I was particularly impressed with all the information given by text/messenger prior to my appointment which was honest and comprehensive. In addition to the clean, I was provided with a printout of the diagnostic part of the process which is very helpful. Adrian is professional and extremely knowledgeable and I would recommend his services without reservation.
Ken in Northamptonshire Posted on 14/08/2021 , work completed 13/08/2021
The trader replied (on 16/08/2021)
Thanks for the review Ken - was a pleasure meeting you and helping you with your Alfa
Great work and reliable
Customer Service
Quality
Value
Had Adrian fit me in with less than 24hr notice. Professional service and was totally honest with what to expect. He did a great job and I am pleased with the results.
Chris in Nottinghamshire Posted on 09/08/2021 , work completed 07/08/2021
The trader replied (on 10/08/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Ford
Second time using carbon clean East Midlands. Fantastic service as I’ve come to expect
Customer Service
Quality
Value
This is my second time asking Adrian to clean a vehicle. My first clean was on an older transit can and the difference was noticeable. I expected the second clean to be less effective as the vehicle is newer and has lower miles. I have been pleasantly surprised. The car is a lot smoother, no gentle shake In the car at idle any more, much smoother under acceleration and quieter. Time will tell if I get better MPG, but the driving experience is transformed. Adrians live diagnostics are also very helpful, it’s good to know where I stand with the vehicle and what to expect in the coming months. I will be a return customer again, as I can definitely see the value and benefits in having carbon cleaning with diagnostics as part of my maintenance schedule. Thanks Adrian 👍🏻
Craig in Leicestershire Posted on 07/08/2021 , work completed 07/08/2021
The trader replied (on 09/08/2021)
Thanks for the review Craig - was great to see you again and help you with your Audi
Great job and very helpful
Customer Service
Quality
Value
I had Adrian come round to do a carbon clean on my 16 year old Renault traffic and it’s shaved 10 years off it’s life ! Great job mate n already passed his number 2 a work pal of mine! 👏👌
Lee in Derby Posted on 06/08/2021 , work completed 05/08/2021
The trader replied (on 09/08/2021)
Thanks for the review Lee - was a pleasure meeting you and helping you with your Trafic
Fantastic work!
Customer Service
Quality
Value
I have a 17 yr old Vauxhall Corsa. The carbon clean done absolute wonders to my car! Before it used to shake at idle and the engine was very loud. After performing the service(which was very cool to watch actually) the engine was much quieter. The acceleration was more responsive and smooth as well, which I didn't expect. Adrian was very professional and polite and even showed me how it all worked! The diagnostic data is interesting too. Adrian you're doing amazing work! Highly recommended! I will use again in the future.
Customer in Leicestershire Posted on 27/07/2021 , work completed 27/07/2021
The trader replied (on 02/08/2021)
Thanks for the review - was a pleasure meeting you and helping you with your Corsa
Engine Carbon Clean
Customer Service
Quality
Value
I have a BWM with 72,000 miles. I had read about engine carbon clean and from my first phone call, Adrian gave me a detailed explanation of what would be done. When he arrived at my home he looked the part very smart after the work was complete and he gave me a written report. He was very knowledgeable and professional, my BMW drives better and is quieter. I am very pleased I have had the work done and would not hesitate to use them again. One word - brilliant
John in Nottinghamshire Posted on 26/07/2021 , work completed 26/07/2021
The trader replied (on 27/07/2021)
Thanks for the review John - was a pleasure seeing you again and helping you with your BMW.
Volvo XC90 carbon clean success
Customer Service
Quality
Value
I just want to leave this with you in the hope that other people realise the massive benefits of carbon cleaning. I have a XC 90 wonderful car! It developed a very annoying problematic limp mode whenever you try to accelerate hard. Brought up over boost fault codes. I change the boost pressure sensor fault remained. Adrian came after a very carefully explaining what can and cannot be achieved with carbon cleaning. He spent over an hour reading the diagnostics of my car and carbon cleaning the engine and fuel delivery systems. Very very knowledgeable gentlemen! After cleaning the engine sounded completely different, it revved faster and straightaway you could hear a crisp note in the engine. I went for a drive and there was obviously so much carbon that have been removed from the engine the ECU struggled initially to regulate the air to fuel mixture. After a few miles the results were outstanding! I think Adrian found about 50 of my missing ponies!!!! The fault cleared and the car is like it was 100,000 miles ago! I will be doing this every 10,000 miles now. It pays for itself! Cannot recommend this company high enough. Superb excellent polite punctual service!
Ian in Staffordshire Posted on 12/07/2021 , work completed 09/07/2021
The trader replied (on 13/07/2021)
Thanks for the in depth review Ian - was a pleasure meeting you and helping you with your Volvo. Great to hear the issue has been resolved.
Great work and a***** rating all round
Customer Service
Quality
Value
Hi truly amazing work and professional job. Many thanks, I'm so happy with the clean its smooth and more mpg and engine noise is so much quieter and pick up is more responsive. Great communication and was on time and happy too help in every way, cheers.
Adam in Lincolnshire Posted on 11/07/2021 , work completed 10/07/2021
The trader replied (on 12/07/2021)
Thanks for the review Adam - was a pleasure meeting you and glad to help you with all your cars.
Great work
Customer Service
Quality
Value
1st time I have used this company. Adrian is a very knowledgeable guy who knows his job. Would definitely recommend and use again.
Customer in Peterborough Posted on 02/07/2021 , work completed 18/05/2021
The trader replied (on 05/07/2021)
Thanks for the review - was a pleasure meeting you and helping you with your T5
F5ecc engine Carbon Clean service
Customer Service
Quality
Value
A absolutely fantastic service from start to finish Adrian is a lovely guy very helpful and very knowledgeable he has now cleaned up 2 different cars for me and always had great results well worth the money and 100% recommend him.
Chris in Leicestershire Posted on 28/06/2021 , work completed 28/06/2021
The trader replied (on 28/06/2021)
Thanks for the review Chris - was great to see you again and help you with your Ford
Limp mode
Customer Service
Quality
Value
Car was in limp mode with service light on. Adrian come out did diagnostic check which was the dpf pressure sensor. Got the sensor replaced but car was still in limp mode. Adrian advised the new sensor needs recalibrating. Booked another appointment with Adrian. Took him 10mins to recalibrate the new sensor and car was out of limp mode and driving normal again. So happy with the advice and service.
Customer in Nottingham Posted on 22/06/2021 , work completed 18/06/2021
The trader replied (on 22/06/2021)
Thanks for the review - was a pleasure seeing you again and helping you with your Insignia
Spot on
Customer Service
Quality
Value
I phoned Adrian yesterday and arranged a time for a visit he arrived 15 min before arranged time and he came out his way to do my car. Adrian was very useful with knowledge about my vehicle and he explained what he was about to work on the car all this with a diagnostic readout throughout. A proper nice guy who knows his stuff and the results showed as the car was running a lot smoother I’m a very happy customer and would recommend to anyone.
Martin in West Midlands Posted on 15/06/2021 , work completed 15/06/2021
The trader replied (on 16/06/2021)
Thanks for the review Martin - was a pleasure meeting you and helping you with your Audi S5
Top Notch Service as Always
Customer Service
Quality
Value
This is the second time I have used this service for a car and excellent as before. Having this done to my previous car sorted a warning light issue which I was quoted a lot more to fix and this time after getting a new car wanted to make sure it was running at its best. Brilliant service and the car running better and improved fuel economy too. Great full diagnostics done too I definitely recommend having this done well worth it!!
Customer in Lincolnshire Posted on 15/06/2021 , work completed 12/06/2021
The trader replied (on 15/06/2021)
Thanks for the review - great to see you again and help you with your Mini
Great service
Customer Service
Quality
Value
I’ve not used Adrian for. Few years due to the obvious and I’ve done easily close to 50,000 since my last clean. After an hour my van is smoother, more responsive and giving an improved MPG going from 24/34 and now returning 38/39. Definitely worth doing as you also get to see the live data from the engine showing that things are running nicely. Also it’s always nice to see Adrian who’s professionalism and customer service is as good as ever. 👍🏻
Ian in Nottinghamshire Posted on 09/06/2021 , work completed 09/06/2021
The trader replied (on 09/06/2021)
Thanks for the review Ian - was a pleasure as always and glad to help you keep your fuel costs down and van running sweetly.
Excellent service
Customer Service
Quality
Value
Adrian was fantastic, very knowledgeable in his trade, and a genuinely polite and professional man to deal with, I would definitely deal with Adrian again and recommend him to anyone that is thinking of using his services. I am very impressed with how my car now runs as it runs so much more smoothly and quietly now after the carbon clean. Again thank you so much.
Tom in Burton upon Trent Posted on 08/06/2021 , work completed 08/06/2021
The trader replied (on 09/06/2021)
Thanks for the review Tom - was a pleasure meeting you and helping you with your Golf
Extremely professional outfit.
Customer Service
Quality
Value
A thoroughly professional outfit and immensely knowledgeable they explained the full carbon cleaning process in detail. Upon booking explained exactly what I should expect from this process and more importantly what the process cannot clean. Communication was excellent prior to arrival and throughout the process. Error codes were sent to me prior and post the clean and live data explained during the clean. I have already booked my second car in and would thoroughly recommend to anybody who is interested in getting their car carbon cleaned.
Chris in Lincolnshire Posted on 21/05/2021 , work completed 21/05/2021
The trader replied (on 24/05/2021)
Thanks for the review Chris - was a pleasure meeting you and helping you with your Cooper
Great work, Fast and reliable
Customer Service
Quality
Value
Carbone engine clean and Computer checks has been completed on my Astra 1.7 diesel, Car is performing nice and smooth and I am really satisfied customer. Booking was nice and easy and engineer came out to my door step which was nice hassle free ! I can only recommend this company !!! Thanks
Lukas in Derby Posted on 17/05/2021 , work completed 17/05/2021
The trader replied (on 19/05/2021)
Thanks for the review Lukas - was a pleasure meeting you and helping you with your Astra
2nd time used this company, this time for for diagnosis..
Customer Service
Quality
Value
Excellent communication from Adrian from initial enquiry to completion. Noticed my VW T5 wasn't running very well, called Adrian to come and diagnose, did a engine clean while he was here and brought up a few fault codes. Struggle finding a reputable garage, so now going to a few garages with what I already know needs doing is a lot easier to get prices for and saves a "surprise" bill at the end. Would highly recommend his service and will be using again in the near future for engine cleans on other vehicles. T5 running smoother already. 👌
Alistair in Derbyshire Posted on 10/05/2021 , work completed 10/05/2021
The trader replied (on 19/05/2021)
Thanks for the review Alistair. Was a pleasure meeting you and helping you with your T5
Engine Carbon Clean
Customer Service
Quality
Value
Adrian carried out a carbon clean on my car, the level of service that he offers is second to none. From being punctual on arrival, explaining fully the process that he takes the car through whilst carrying it out and explaining any issues that he finds. I would highly recommend his service to anyone looking for general maintenance, engine diagnostics or fault finding!
Customer in Derby Posted on 05/05/2021 , work completed 05/05/2021
The trader replied (on 06/05/2021)
Thanks for the review Gareth - was a pleasure meeting you and helping you with your Audi
Will use again
Customer Service
Quality
Value
Car ran a lot more smoothly after the carbon clean, was less smoky and started quicker. Arrived on time and very polite and courteous. Will definitely use the service again.
Customer in Leicestershire Posted on 15/04/2021 , work completed 15/04/2021
The trader replied (on 16/04/2021)
Thanks for the review David - was a pleasure meeting you and helping you with your Kia
Carbon clean
Customer Service
Quality
Value
Excellent service used twice now, put a new breath of life into two cars I have owned. Noticeable difference both immediately with an extra crispness to the response from the throttle and over time a noticeable improvement to fuel economy. Friendly service and great contact both before and after.
Stephen in Derbyshire Posted on 14/04/2021 , work completed 13/04/2021
The trader replied (on 15/04/2021)
Thanks for the review Stephen - great to see you again and help you with your car
Expert carbon clean East Midlands.
Customer Service
Quality
Value
Just had mine and my son’s Audi S3 carbon cleaned by Adrian, a very professional and knowledgeable guy. I have now had Adrian out on my previous Audi A4 3.0tdi and now twice on my S3 (first time was 9th Feb 2019). A full diagnostic before the clean, after the clean car feels smoother with a crisper response. I would highly recommend Adrian and the multi car discount was a bonus. Very happy satisfied customer again.
Customer in Nottinghamshire Posted on 17/03/2021 , work completed 17/03/2021
The trader replied (on 18/03/2021)
Thanks for the review John - was a pleasure seeing you again and helping you both with your Audis.
Professionalism at its best
Customer Service
Quality
Value
From the very first contact with Adrian, his professionalism was evident. I received text alerts the day before arrival and kept updated of any time changes. It was a pleasure to have Adrian working on my car, his COVID awareness and prep were impeccable. Throughout the process, he was happy to share his findings and happily answered any questions I had. His knowledge of his trade was mind-blowing and clearly has pride in what he does. I would absolutely recommend this service but more importantly, I’d defiantly recommend Adrian.
Customer in Lincolnshire Posted on 15/03/2021 , work completed 15/03/2021
The trader replied (on 16/03/2021)
Thanks for the review Dave - was a pleasure meeting you and helping you with your Mercedes
Adrian from engine carbon clean done a great job.
Customer Service
Quality
Value
10 / 10 would recommend to anyone, the difference in the car (e91 330d) is amazing. Adrian is a very friendly and knowledgeable guy and spends time to explain everything and go through fault codes stored in the cars ECU. He has such a passion for his job its nice to see and im already booking him in to come back to another car of mine in a month's time. Thanks again Adrian.
James in Northamptonshire Posted on 13/03/2021 , work completed 12/03/2021
The trader replied (on 15/03/2021)
Thanks for the review James - was a pleasure meeting you all and helping you with your BMW
BMW 1 Series DPF diagnostic and clean
Customer Service
Quality
Value
Needed a diagnostic for my BMW 1 series to resolve a DPF error code. Adrian came on time, was very professional and resolved the issue without the need for a full DPF clean, therefore saving me money which he could have quite easily scammed out of me, but didn’t. I also had a carbon clean performed on my Kia Cee’d too. Both cars seemed smoother, sharper with a few extra MPG’s. I would highly recommend.
Customer in Northamptonshire Posted on 14/11/2020 , work completed 13/11/2020
The trader replied (on 25/11/2020)
Thanks for the review Andy - was a pleasure meeting you and helping you with your cars
Excellent service
Customer Service
Quality
Value
I had my Jaguar X type carbon cleaned by Adrian from F5 Engine Carbon Clean. The car was showing no faults but a bit noisy and with 98k on the clock thought I would give it a try. Adrian arrived exactly when he said he would, explained in great detail the process and expected results. One hour later, job complete - the engine runs considerably quieter and smoother, more responsive. The results are just what I wanted and cannot recommend these guys highly enough. Would definitely recommend to one and all, especially owners with diesel engined motors. I will not hesitate to call them again.
Customer in Peterborough Posted on 09/11/2020 , work completed 09/11/2020
The trader replied (on 16/11/2020)
Thanks for the review Ian - was a pleasure meeting you and helping you with your XF
Did it exactly what it said on the tin!
Adrian did a clean on my classic Rover 800 vitesse, quick and easy to book excellent service did exactly what it said on the tin! Thank you for the great service I would strongly recommend this service.
Customer in Leicestershire Posted on 29/10/2020 (Reviewer did not use service)
The trader replied (on 04/11/2020)
Thanks for the review Vincent - pleasure to meet you and help you with your Rover
Carbon clean
Customer Service
Quality
Value
I had the carbon clean done on my 54 plates BMW 330d, it has completely changed how the car drives between gear changes and the engine note are so much nicer now 100% recommend this company, great people, to deal with, and a great service
Customer in Leicestershire Posted on 09/10/2020 , work completed 05/10/2020
The trader replied (on 16/10/2020)
Thanks for the review Daniel - was a pleasure meeting you and helping you with your 330d
Fantastic Service. It’s rare to find a company which takes customer satisfaction so seriously
Customer Service
Quality
Value
Adrian recently Carbon cleaned my van. He was punctual, offered excellent communication and his service improved the way that my van runs. The first thing Adrian did when I called was to ascertain that I had realistic expectations as to the benefits of a carbon clean. He is very honest, and certainly not just out to grab money. His service was extremely well organised and Adrian is very efficient. He carried out in depth live data analysis on the van whilst performing the clean, and shared relevant data/results with me immediately via WhatsApp. My van is now smoother, quieter and more responsive, and I am also now aware of another issue identified by Adrian which I can have repaired to save potential excessive wear on the engine. Adrian has since followed up via text message to ensure I am happy with everything. Adrian provides a top quality service on all fronts, and one which I will be sure to recommend widely. I will certainly use Adrian again without hesitation. I have used another company in the past for a carbon clean, and the experience was nowhere near to the service Adrian offers. You should book with confidence. Thanks so much!
Craig in Leicestershire Posted on 02/10/2020 , work completed 01/10/2020
Great service
Customer Service
Quality
Value
Engine Carbon Clean East Midlands Was really good, showed me my information on my car, he talked me through what he was doing, really polite, respected the neighbours, showed up on time great service I would highly recommend him
Customer in Derbyshire Posted on 21/09/2020 , work completed 21/09/2020
The trader replied (on 26/09/2020)
Thanks for the review Reace, was a pleasure meeting you and helping you with your Ford ST
Can not recommend highly enough!!
Customer Service
Quality
Value
I had my car Carbon Cleaned by Adrian and I cannot recommend this highly enough. He is very knowledgeable and explains everything about the process so you know exactly what is going on. The process has made such a difference to my car in terms of the smoothness and the power. Like the car is brand new. Thanks Adrian for the great job you did will be recommending this to everyone!!
Customer in Lincolnshire Posted on 17/09/2020 , work completed 17/09/2020
The trader replied (on 18/09/2020)
Thanks Shane for the review. Was a pleasure meeting you and helping you with your Porsche
professional service, friendly and very knowledgeable man.
Customer Service
Quality
Value
The whole process right from the enquiry stage up to actually having to carbon clean process was excellent. Really good communication and Adrian arrived on time. During the clean Adrian explained each of the steps and showed the processes happening and the live data as it was happening. As for the results, Well, surprisingly it feels a LOT different. Lots more low end power and smoother through the whole rev range. Its lost that little jerking action when letting off the accelerator too. Time will tell on the MPG. Certainly a returning customer when the time arrives.
Customer in Derby Posted on 12/08/2020 , work completed 12/08/2020
The trader replied (on 13/08/2020)
Thanks for the review Iain - was a pleasure meeting you and helping you with your Insignia.
BMW 120d M sport engine management light
Customer Service
Quality
Value
I contacted Adrian and explained the issues I had with my car. This could of been a number of things going on with it as the engine management light came on and the car was in and out of limp mode. I was informed it was the DPF by another party, but this was not the case. However, Adrian booked me in and I was sorted the flowing day. He ran the diagnostics and the fault was with the EGR Valve and not the DPF. Whilst he was here he also gave the engine a clean through (as he deemed it safe to do so). Upon arrival Adrian presents himself in a very professional manner. Nice clean and tidy van, uniform etc. He keeps your car protected from damage throughout the duration he is here by covering over or around the engine bay. After he is done, a full diagnostics report is sent to you for your reference. I now can go with confidence to get my car fixed with the issues that have been brought up through the diagnostics. Thank you Adrian for your service.
Customer in Leicestershire Posted on 02/07/2020 , work completed 02/07/2020
The trader replied (on 11/07/2020)
Thanks for the review Stephen - always happy to see a repeat customer and glad to help you with your 120d
Great job !!!
Customer Service
Quality
Value
Had my car cleaned and the car is as new! Will recommend to all my friends as the difference is that good. I was at work while the car was cleaned and they texted everything over to me and i couldn't be happier with the results thank you again.
Customer in Peterborough Posted on 28/06/2020 , work completed 26/06/2020
The trader replied (on 07/07/2020)
Thanks for the review Chris - was a pleasure helping you with your Focus RS
Great service
Customer Service
Quality
Value
A prompt, efficient and professional service which has really improved my car's performance. Should be considered for any higher mileage car.
Customer in Nottinghamshire Posted on 24/06/2020 , work completed 23/06/2020
The trader replied (on 03/07/2020)
Thanks for the review - was a pleasure meeting you and helping you with your car.
Great value and great service carried out by a brilliant professional.
Customer Service
Quality
Value
I've had a carbon clean done on my Mercedes C350 CDI twice now; once 18 months ago and once this month (June 2020). I put about 15k miles on the car each year and the difference in the engine after having this done is profound: a smooth startup with no shaking or labour, a quieter and effortless acceleration, and a noticeable improvement in fuel efficiency. Adrian isn't just a technician; he's a knowledgeable and approachable professional. I trust his opinion and the quality of his work. His understanding of my car is a massive reassurance and for anyone who likes to geek out, the level of data he presents on the car's performance and health is incredibly detailed. I'd strongly encourage you to make a carbon clean part of your servicing schedule. Great value and great service carried out by a brilliant professional. It's a no-brainer.
Customer Posted on 15/06/2020 , work completed 15/06/2020
The trader replied (on 16/06/2020)
Thanks for the review Sam - great to see you again and help you keep your Mercedes running sweetly
Excellent services
Customer Service
Quality
Value
I must compliment Adrian on his services he provided me. From our first PM to meeting face to face he was alway informative and helpful. His knowledge of his job was second to none. Always kept me upto date and explained what he was doing. He has now done 3 of our vehicles all of which are running and performing better. I would definitely recommend his services to my friends and family.
Paul, Nottinghamshire Posted on 14/06/2020 , work completed 13/06/2020
The trader replied (on 16/06/2020)
Thanks for the review Paul. Was a pleasure seeing you again and helping you with your vehicles.
BMW 320d clean
Customer Service
Quality
Value
Adrian was very friendly and helpful throughout the whole process, explaining what was happening and what the carbon clean would and would not affect. I learned quite a few things I didn't know about my own car even after 6 years of ownership, he really knows his stuff. The car has been transformed, previously hesitant and occasionally downright sluggish, it's now very responsive and even sounds better to boot. I would not hesitate to recommend Adrian, and have already done so to a number of friends!
Customer in Derby Posted on 05/06/2020 , work completed 04/06/2020
The trader replied (on 12/06/2020)
Thanks for the review John - was a pleasure meeting you and helping you with your BMW
Jaguar X-Type Carbon Clean.. Effective!
Customer Service
Quality
Value
Adrian turned up promptly and set straight to work, good diagnostic which highlights any potential issues is done before hand. Which is always good to check for underlying problems. Car is much quieter, smoother with acceleration and generally feels a different car. 85K over 15 years, I definitely think the treatment has done some good for the car. Adrian is also very informative, giving lots of detailed information on the process. Well recommended!
Customer in Lincolnshire Posted on 15/05/2020 , work completed 15/05/2020
The trader replied (on 19/05/2020)
Thanks for the review Matthew. Was a pleasure meeting you and helping you with your Jaguar.
Explained my concerns away.
Customer Service
Quality
Value
Initially found them on a Facebook add after looking at articles and forums regarding carbon cleaning my car. After hearing vastly different reviews from people that had had it done with various companies, I decided to message a few to see what the science behind it was. Engine Carbon Clean East Midlands were the only one that explained what the process will and won’t clean and the science behind it. Very professional throughout the process, from the initial inquiry, right down to handing me the keys back. Adhering to social distancing at all times by disinfecting anything that I would have to come in contact with. The car itself is much smoother, there’s less judder in starting it up.
Customer in Nottinghamshire Posted on 15/05/2020 , work completed 15/05/2020
The trader replied (on 21/05/2020)
Thanks for the review - a pleasure meeting you and helping you with your car
Ford Fiesta TDCi 1.4
Customer Service
Quality
Value
Called mostly to get a full engine diagnostic done to make sure everything was okay. The engine clean has made a tired old Fiesta feel very responsive again. Pulling very well at 30 mph in 4th gear now, something it would not do before. More than satisfied. Very professional, very thorough, thank you.
Customer Posted on 01/04/2020 , work completed 01/04/2020
The trader replied (on 07/04/2020)
Thanks for the review Raymond. Was a pleasure meeting you and helping you with your Fiesta.
Top bloke
Customer Service
Quality
Value
First time having a carbon clean with Adrian. Very impressed with the results and the knowledge Adrian had about what else I can do to improve my car's engine and performance. Would definitely recommend
Customer in Nottinghamshire Posted on 22/03/2020 , work completed 16/03/2020
The trader replied (on 01/04/2020)
Thanks for the review and was a pleasure meeting you and helping you with your car
Excellent friendly service
Customer Service
Quality
Value
Cant fault the service from Adrian who was very pleasant and explained everything he was doing. I also learnt that I need to keep at least a quarter of a tank of fuel in the car otherwise the DPF doesn't get a cleaning cycle, something I was not aware off! Adrian did a full diagnostic check and with no faults found the clean was started. On my first drive after the clean I noticed that the engine was more responsive and smooth and the delay in power when changing gear had also gone, which I was very happy about. Definitely well worth getting done and I would highly recommend getting in touch with Adrian.
Customer in Nottinghamshire Posted on 24/02/2020 , work completed 24/02/2020
The trader replied (on 26/02/2020)
Thanks for the review Simon - was a pleasure meeting you and helping you with your car
Great service
Customer Service
Quality
Value
Adrian is very professional and knowledgeable. Arrived on time and explained exactly what was going on at any given moment during my appointment. He was very friendly and polite while giving his expert advice on my car including how to be as economical as possible in future. Can't thank him enough. Would recommend and will be a returning customer. Thanks.
Customer in Leicestershire Posted on 14/02/2020 , work completed 12/02/2020
The trader replied (on 14/02/2020)
Thanks for the review - a pleasure meeting you and helping you with your car
Engine Carbon Clean and diagnostic check.
Customer Service
Quality
Value
What can I say about the service I received from Adrian apart from excellent in every way. Adrian shuffled about his appointments for the day to fit me in first thing at short notice which was greatly appreciated. Very friendly, knowledgeable and explained the whole procedure in full as he went along. After the diagnostic check it was recommended I fit a new thermostat and egr bypass valve at some time as per fault codes. On with the carbon clean itself and although I thought the car, 2.2td Mitsubishi Outlander 2008 (88k) was running ok before, the difference afterwards was very noticeable. The engine ran quietly and smoothly, went through the rev range quickly with no hesitations and the slight vibration on tickover had gone completely. Just after Adrian had left we drove up to Scarborough from Derby and didn't even use a quarter of a tank of fuel even though we were loaded down with gear. I even had to check the rev counter a couple of times at traffic lights to make sure it hadn't cut out it was that quiet. Professional, friendly service from start to finish and I can't recommend this service enough. I will definitely be seeing Adrian again and I definitely can't believe the difference this has made to the car. It feels like new! Thanks Adrian. A+++++
Customer in Derby Posted on 12/02/2020 , work completed 11/02/2020
The trader replied (on 13/02/2020)
Thanks for the in depth review Karl - was great to meet you and help you with your Outlander.
Diagnostic
Customer Service
Quality
Value
Had an issue on my BMW that I’d been messed about with at all including main dealer. Dealer would have had me pay £3300 for a new Dpf and that was without looking at or running any diagnostics on my car. I’d followed this guy on Facebook for a while seen so many good reviews so made contact. I was told there were no promises that a diagnostic would definitely give us a solution but would see what was found. Well after arrival and meet and greets straight down to diagnostic, told me that my car was regenerating and had done only 100 odd miles ago. Pressures were all fine and the alarm that appeared every day on idrive was just a mileage limited. Reset and cleared and all good, great service trustworthy advice, it’s been a week since this was done and it’s a god send no more alarms on the dash and mot passed yesterday with no advisories, I recommend this service.
Customer in Lincolnshire Posted on 11/02/2020 , work completed 04/02/2020
The trader replied (on 14/02/2020)
Thanks for the review Dave - great to meet you and a pleasure helping you with your 318d
Engine clean and diagnostics
Customer Service
Quality
Value
Adrian was superb he diagnosed every aspect of my engine and went through it in detail. My BMW E46 M3 only had one fault with an exhaust sensor. When the clean was done it sounded better than before and before was good I have noticed significant improvement. To say the least Adrian is one of the most knowledgeable people I have met. He could tell that it was running better by just listening to the exhaust note. Thank you Adrian, certainly use your expertise again. 5 Star in every way.
Customer in Warwickshire Posted on 31/01/2020 , work completed 30/01/2020
The trader replied (on 03/02/2020)
Thanks for the review Phil. Was great to meet you and was a real pleasure helping you with your M3
Very professional
What a change for someone to be more interested in doing a professional job rather than ripping you off Adrian answered all my questions he was very knowledgeable can’t believe the difference in my car it’s much quieter and drives like new one word his service was brilliant
Customer in Nottinghamshire Posted on 10/01/2020 (Reviewer did not use service)
The trader replied (on 15/01/2020)
Thanks for the review - a pleasure meeting you and helping you with your car.
Engine carbon clean
Customer Service
Quality
Value
Absolutely amazing service 11/10. Very very very knowledgeable, knows his stuff, very reliable, keeps you updated every step of the way and what an amazing price for what it does to the car. I would recommend to everyone. Would do this every time I buy a new car.
Customer in Leicester Posted on 28/11/2019 , work completed 27/11/2019
The trader replied (on 02/12/2019)
Thanks for the review - pleasure to meet you and help you with your vehicle
Turbo issues - vehicle going into limp mode on heavy acceleration.
Customer Service
Quality
Value
Contacted Adrian when my car developed an issue with the turbo that I suspected was down to carbon build up. Booked a clean and Adrian turned up on time, slightly early in fact. He explained the procedure, and the theory behind it, in some detail. I appreciated this because I had been a bit sceptical beforehand. He was also open and honest about the procedure, explaining that it might not cure my turbo issue. Although I did appreciate this before making the booking, it was nevertheless a refreshingly honest appraisal. Both before and during the clean a comprehensive diagnostic check was carried out. Thankfully there were no major issues. Adrian quickly identified an issue with the thermostat which was causing the engine to run cool. He explained why this could be an issue for me. Luckily the engine temp was high enough for the clean to continue. So, was it all worth it? Absolutely. The vehicle accelerates well and very smoothly. Most importantly the turbo behaved itself, and I gave it some welly, let me tell you!! As I had the clean carried out today, I cannot yet comment on whether it has affected my fuel consumption. I suspect that this will increase in line with the increased performance of the vehicle and particularly after I have my thermostat replaced. If you believe you vehicle might benefit from this procedure, give Adrian a call. You won't be disappointed.
Customer in Nottinghamshire Posted on 12/11/2019 , work completed 12/11/2019
The trader replied (on 13/11/2019)
Thanks for the review Paul - was a pleasure meeting you and so glad we could help you with your sticking turbo issue. A new thermostat should help you get it running nice and economical again.
First class service
Customer Service
Quality
Value
Adrian was fantastic, was easy to book, he let me know when he was on his way to me and identified a possible fault that I was unaware of. The car now has better MPG and I am very happy with the work carried out. Would recommend.
Malcolm Posted on 01/11/2019 , work completed 28/09/2019
The trader replied (on 04/11/2019)
Thanks for the review Malcolm - was a pleasure to meet you and help you with your Peugeot GTI
A must do service
Customer Service
Quality
Value
ive had this service done on 2 of my cars now and i cant recommend it enough, simply put if you love your car and want it running at its best then get it done, you wont be disappointed, on both cars its been amazing,and well worth the money. and adrian is a very honest and nice guy and explains every very well and keeps you updated with times and information.
Customer in Nottinghamshire Posted on 20/10/2019 , work completed 19/10/2019
The trader replied (on 24/10/2019)
Thanks for the review John - great to see you again and always glad to help.
1st clean on my 2012 A5 3lt
Second time using Adrian, absolute professional in his field and knowledge is exceptional. Booked in 3 of my mates cars aswell as my own to be Carbon cleaned. Will only speak for my own, fantastic results from the clean with a smoother engine and better MPG plus with the diagnostics check I now have a code I can go and get sorted which I wasn't aware of.
Lee in Nottinghamshire Posted on 14/10/2019 (Reviewer did not use service)
The trader replied (on 20/10/2019)
Thanks for the review Lee - great to see you again and help you with your lovely Audi
Carbon clean
Customer Service
Quality
Value
Arrived on time, Adrian is a very pleasant guy, got to work straight away explain everything what he was going to and what it would do to help my car and did diagnosis on car to find any faults and if there any. I had 3 faults but nothing serious. He explained what i needed to do to sort them out. Carbon clean has seriously helped my cars tick over and acceleration. Great communication from start to finish, very helpful man would recommend, 5 stars all round, many thanks to Adrian.
Customer in Nottinghamshire Posted on 14/10/2019 , work completed 14/10/2019
The trader replied (on 20/10/2019)
Thank you for taking the time to leave us a review. Was a pleasure to meet you and help you with your car.
Very helpful, honest & trusted service
Customer Service
Quality
Value
I had a DPF warning light coming up, having been already to BMW recently was told that the DPF filter was too blocked & would need replacing £1400. Ouch! So I contacted Adrian from "Engine Carbon Clean East Midlands", who I'd already used before with a similar problem on our other car, where he also performed an engine carbon clean process. Resulted in the car feeling more brighter & responsive. He provided me with both verbal & text advice initially. Which then resulted in his visit. We suspected the DPF to be possibly blocked, but after he completed his full diagnostic interrogation of the cars ECU, discovered that the problem was not the DPF, but 2 of the 4 glow plugs & controller were defective. And without these the DPF cannot regenerate ! This diagnosis was not picked up the BMW dealer which was very surprising. BMW were quite happy to fit a new DPF filter ! Adrian not only saved me the unnecessary cost of a DPF clean that we thought he may have to do (cost £199), but confirmed we also did not need a new DPF filter (cost £1400). But simply needed 2 new glow plugs & a new controller, only charged £40 for his very informative & accurate diagnosis. I have now arranged for this work to be done. I would have no hesitation in recommending Adrian from "Engine Carbon Clean East Midlands" to anyone who has DPF filter issues or carbon build up in their engines. He is very knowledgeable, experienced & most of all honest. And that counts for a lot in this day & age !
Customer in Lincolnshire Posted on 09/10/2019 , work completed 07/10/2019
The trader replied (on 10/10/2019)
Thanks for the in depth review Frank. Was good to see you again and always a pleasure to help, although unfortunate that we found what we did. Now you can get the issues resolved and hopefully you will be good to go.
Engine Carbon Clean
Customer Service
Quality
Value
We had Adrian from Engine Carbon Clean East Midlands - F5ECC around to deep clean the engines on our two cars. He guided me through the procedure and talked me through any faults the cars had /have.. I was very impressed with the service provided and the company carried the work out with ease. Now the cars are running beautiful. They sound like a dream and ticks over first time. Thank you so much. I'll be certainly using the company again when needed and would highly recommend this service.
John Posted on 02/10/2019 , work completed 28/09/2019
The trader replied (on 03/10/2019)
Thanks for the review John - great to meet you and help you with your vehicles.
Excellent service, car feels like new.
Customer Service
Quality
Value
Had carbon clean done by Adrian on my 57 plate Mondeo 2.0tdci as it failed MOT last year on emissions, managed to scrape through after putting diesel cleaner in tank but didn't want to risk having same again in November when it's due again. Have also had black smoke under acceleration in 1st and 2nd plus car was a bit sluggish. Adrian was very professional and knowledgable, he explained ever part of the process and how everything worked. Carbon clean was done in an hour and I am amazed by the difference, went on a good 100+ mile run on Saturday and the response under acceleration is like having a new car again, the car feels much smoother than it was before. Can't recommend this service enough definitely £99 well spent.
Customer in Nottinghamshire Posted on 01/10/2019 , work completed 26/09/2019
The trader replied (on 03/10/2019)
Thanks for the review Adrian - was a pleasure meeting you and glad to help you with your Mondeo
Engine Carbon Clean East Midlands
Customer Service
Quality
Value
Initial contact was made via Facebook Messenger and starts by just asking some basic questions about your vehicle. Adrian then explains what the service does and how it can help improve the running of your engine. I then made contact over the phone and very quickly Adrian came across knowing his stuff so a booking was made. On the day I received a text to confirm his ETA of 9.20 which was spot on. At the start, Adrian talked me through his equipment, how the process works and how he would do a full diagnostic on the engine first before any work was started. If issues were to be found and needed to be fixed before and work was done, then the fee would just be £40, and a new booking could be made once the issues had been fixed. (At no point did Adrian try and sell any extras.) As work started Adrian showed a video demonstrating how the carbon was being removed in a gentle manner, he also added his background was chemistry (degree level if I remember) Throughout the whole process Adrian encouraged me to remain on-site so he could talk me through the cleanup. From start to finish Adrian was professional, friendly and informative, and I have happily recommended his services to friends and family. He will be coming back to do 2 more cars in my household soon!
Paul Posted on 27/09/2019 , work completed 17/09/2019
The trader replied (on 30/09/2019)
Thanks Paul for taking the time to leave a review. Was a pleasure meeting you and helping you with your car.
Great service and great results
Customer Service
Quality
Value
Like many people, I wasn't sure about how effective a carbon clean might be and took a while to take the plunge. My car is a 2014 Seat Leon 2.0 TDi 184bhp FR ST (Sports Tourer) with 91,000 miles. I'd never had a diesel with a DPF before and it seemed to regen a lot and I felt the power pick up wasn't as good as it was 30,000 miles ago (18 months worth of driving). Booking in was easy - communication was excellent. When Adrian arrived, it was clear that he wasn't just knowledgeable but also had a real passion for what he does. He explained what he was doing (I had plenty of questions and he answered them all) and he showed me the live diagnostics, which was all very interesting. The carbon clean took place in the background and Adrian was pleased to report that the car was healthy and no issues to report. He showed me my EGR valve response times, injector fuel flows, coolant temp and DPF soot levels and regen trigger point. Test drive - what was instantly noticeable was a quicker, more responsive throttle (something that this is supposed to do in sports mode but had lost its edge) - felt and sounded smoother and as a result it felt like power had been restored. I'll have to wait and see how the MPG and DPF regens get on but the car runs a lot smoother and how it used to be. Overall - very impressed with the communication, the level of service and Adrian's knowledge. Was it worth it? Absolutely. For £99 I got detailed diagnostics, a carbon clean and peace of mind!
Customer in Leicestershire Posted on 02/09/2019 , work completed 31/08/2019
The trader replied (on 03/09/2019)
Thank you so much for taking the time to leave such a detailed review. A real pleasure to meet you (and Dexter) and glad to help you with your Leon.
Simply impressed!
Customer Service
Quality
Value
It's not often you find a company with outstanding service. From first contact through to the actual work being done, Adrian's communication was great. I made an initial enquiry on Sunday, and was booked in for the following Tuesday. I have to admit I was a little sceptical on the carbon cleaning process, there is a mixture of reviews on-line from various companies, but most were positive. I also thought that my car (2012 TDI with 91,000 miles and many short trips) would probably have carbon build up and would benefit if it actually worked, plus at £99 it's not too expensive. Adrian arrived on time and after explaining the whole process and running a full diagnosis check on my car he commenced with the clean keeping a close eye on the live diagnosis data. Even at this point he was explaining what was happening. Once the clean was finished Adrian told me to take the car for a quick drive. At first, to be honest, I couldn't hear/feel much difference - however the following weekend I drove a 240 mile round trip to the coast and I'm now convinced the engine is quieter, smoother and more responsive. I also returned a steady 58mpg which I don't think I've ever achieved in the last 3 years of owning the car. Would I recommend? Definitely.
Customer in Leicestershire Posted on 28/08/2019 , work completed 20/08/2019
The trader replied (on 29/08/2019)
Thanks for the in depth review Des - was a pleasure meeting you and working on getting your Touran nice and efficient again.
Carbon Clean - very satisfied!
Customer Service
Quality
Value
I have used Adrian on two previous occasions and I have been impress by his knowledge and professionalism. I recently bought a new (used) car and arranged for him to carry out a diagnostics check and carbon clean. As before I was very happy with the results and Adrian’s approach - I have complete confidence in him. Highly recommended.
Customer in Leicestershire Posted on 27/08/2019 , work completed 27/08/2019
The trader replied (on 29/08/2019)
Thanks for the review Simon. Was great to see you again and an absolute pleasure to help you with your new acquisition.
Carbon clean
Customer Service
Quality
Value
Thank you to Adrian at Engine Carbon Clean East Midlands. Had a long drive to work the following day felt an immediate difference in power and engine was a lot quieter. Would recommend Engine Carbon Clean East Midlands to anybody who is thinking of having their vehicle carbon cleaned.
Customer in Nottinghamshire Posted on 26/08/2019 , work completed 25/08/2019
The trader replied (on 27/08/2019)
Thanks for the review - a pleasure to meet you and glad to help you with your vehicle
Highly recommend!!
Customer Service
Quality
Value
Adrian was extremely professional and explained every single process as he went along.. Very pleased with the service.. Traveled to Oxford today then to Milton Keynes and then back to Peterborough. Noticed a huge difference in my MPG very satisfied!!
Ben, Peterborough Posted on 25/08/2019 , work completed 24/08/2019
The trader replied (on 27/08/2019)
Thanks for the review Ben - was a pleasure meeting you and helping you with your Mondeo. Glad we could get your fuel economy back to where it should be.
Fantastic service
Customer Service
Quality
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Called Adrian as I'd only brought my car a few weeks ago and thought for peace of mind would get it checked out as was a little noisy so booked it in. Arrived bang on time and found Adrian to be very knowledgeable and he explained every step in detail so knew what would be happening. Car runs much smoother now and better acceleration to would definitely recommend
Customer in Peterborough Posted on 24/08/2019 , work completed 23/08/2019
The trader replied (on 30/08/2019)
Thanks for the review - a pleasure to meet you and help you with your vehicle.
Carbon clean and diagnostic
Customer Service
Quality
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Just had my car carbon cleaned by Adrian in preparation for the MOT, such a lovely knowledgeable chap. Straight to the point and went through every step of the process as he went through it. I've drove my car for around 30 minutes after the clean and instantly can tell a difference, its quieter, smoother, power delivery is a lot smoother. Well worth the money! For a 19 year old car, it had a couple of minor faults, none mechanical, and he cleaned the fault codes up for me. All in all 10/10 service, highly recommended!
Matt, Derbyshire Posted on 16/08/2019 , work completed 16/08/2019
The trader replied (on 19/08/2019)
Thanks for the review Matt - a pleasure meeting you and helping you with your Golf
Great service
Customer Service
Quality
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Contacted Adrian online to book a engine carbon clean and a vehicle diagnostic, Adrian was quick to contact me , he explained about his services and how my vehicle would benefit from them, i told him i wished to book with him and within a few minutes i had a booking date and time. Adrian contacted me the day before the booking to confirm all was OK to go ahead the following day. On the day Adrian was at my address at exactly the time he had arranged, he was very good at explaining the vehicle diagnostics to me and during the clean he explained to me how the process works and also some of the ways the engine works in relation to the EGR and DPF, which to me was useful to know. The car is noticeably smoother to drive and quieter as a result. Adrian is friendly and professional and i would definitely recommend his services to others.
Philip, Derby Posted on 09/08/2019 , work completed 06/08/2019
The trader replied (on 13/08/2019)
Thanks for the in depth review Philip. Always happy to spend the time showing you all the diagnostic live data and especially explaining how EGRs and DPFs work including all the important pre-requisites for regeneration. All important information for diesel owners that you are never told when purchasing. Glad to help you with your Volvo.
Good job
Customer Service
Quality
Value
Excellent service genuine person withgreat knowledge of his business. This product certainly works as it got my van through the emissions test on my m.o.t. Highly recommended five star.
Nick, Leicestershire Posted on 09/08/2019 , work completed 02/08/2019
The trader replied (on 13/08/2019)
Thanks for the review Nick and was a real pleasure to meet you and glad to help you get your Transit (and business) back on the road.
Very impressed
Customer Service
Quality
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I arranged for Adrian to come and carbon clean my engine. His customer facing skills are excellent, he talked me through each stage of the process and was very informative. My engine is a lot "crisper" and I shall be interested to see my mpg in the future. I would highly recommend him.
Customer in Leicestershire Posted on 03/08/2019 , work completed 02/08/2019
The trader replied (on 06/08/2019)
Thanks for the review - was a pleasure meeting you and helping you with your Ford
Honda 2.2 icdti
Customer Service
Quality
Value
Adrian came promptly, arrived on time. This is the fourth vehicle I've had cleaned with impressive results the time. Highly recommended service from start to finish
Customer in Derbyshire Posted on 03/08/2019 , work completed 01/08/2019
The trader replied (on 09/08/2019)
Thanks for the review Lawrence - was a pleasure seeing you again and helping you with your new vehicle.
Great professional service
Customer Service
Quality
Value
Adrian attended this morning and completed a diagnostic check and engine carbon clean on both my cars. First of all, it was very easy to book an appointment with great communication. He contacted me the day before to check it was still convenient and a estimate time of arrival. Then a text in the morning of the day with a arrival time. Once here, Adrian went through the process and shown me everything and explained what he was doing and how it worked. There was some error codes I didn't know about and he offered advice on how to sort them. A very professional service with a competent technician who is clearly passionate about his work. I couldn't be happier with the results and the service received. I would highly recommend. Thank you Adrian.
Customer in Leicestershire Posted on 02/08/2019 , work completed 02/08/2019
The trader replied (on 05/09/2019)
Thanks for the review - a pleasure to meet you and help you with your vehicle.
Amazing product, even better service
Customer Service
Quality
Value
Booked Adrian in to run diagnostics and a carbon clean on both of my vehicles after being impressed by other reviews. Despite being initially skeptical of the effectiveness they clean would have I wanted the diagnostic side as well as I had just purchased a 13 year old BMW 1 series which had an intermittent smoking issue. Our other vehicle was a diesel Picasso used on short journeys. Adrian was prompt, personable and extremely knowledgeable and thorough in his diagnostics. Long story short here I am a week later the BMW accelerates and runs almost like a new car rather than an old one and the clean on the Picasso has totally eliminated a whirring sound on idle. Finally best of all I have had no smoke at all since the clean. It’s far exceeded my expectations. I’m not going to claim I’m getting 10 mpg extra from a 13 year old petrol car as I’m not but it’s an absolute joy to drive now and so quiet. Will definitely recommend Adrian to friends and will use him again on my next used purchase
Matt Posted on 25/07/2019 , work completed 19/07/2019
The trader replied (on 26/07/2019)
Thanks for your review Matt - great to meet you and help you with your vehicles. So glad to hear we managed to sort out your smoke issue with your BMW and look forward to seeing you again in the future.
Great work & tells you how it all works
Customer Service
Quality
Value
Decided to have this done as recommended from someone who had it done, Very happy with the outcome, car sounds better, feels better to drive, will be having it done again next year
Customer in Derby Posted on 25/07/2019 , work completed 25/07/2019
The trader replied (on 31/07/2019)
Thanks for the review and more than happy to talk through the process with people. Glad to help with your car and will see you again next time.
Fantastic!
Absolutely fantastic from start to finish! Professional, reliable and very knowledgeable! Both cars are running a lot quieter and are a lot more responsive! Well done.. Highly recommended!
MMA, Northamptonshire Posted on 19/07/2019 (Reviewer did not use service)
The trader replied (on 26/07/2019)
Thank you for your feedback - glad to help
Excellent service highly recommend
Customer Service
Quality
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Had a carbon clean on two cars plus diagnostic check very in-depth and I was very impressed with the quality and professionalism of work by Adrian at f5 Engine Carbonclean, I would recommend and use this company again very helpful great after sales communication
G Davies, Lincolnshire Posted on 16/07/2019 , work completed 16/07/2019
The trader replied (on 23/07/2019)
Thanks for the review Gareth - was great to meet you both and help you with your vehicles.
Excellent service
Customer Service
Quality
Value
I booked my car in with Adrian for a preventative maintenance clean as the car had no running issues. Adrian was very knowledgeable and engaging, clearly knowing knowing his stuff. The car now has noticing more lower down torque and is quieter. Well worth having done. (2013 330D F31 94,500 miles)
Daryl, Northamptonshire Posted on 16/07/2019 , work completed 15/07/2019
The trader replied (on 17/07/2019)
Thanks for the review Daryl - was a pleasure meeting you and helping you with your BMW
Great service and very professional
Customer Service
Quality
Value
Could not recommend this service any more if I tried! Arrived on time talked me through the whole process and explained and answer every question I had. The difference in the car is very noticeable and would recommend to anyone who asks and anyone who doesn’t ask!
Liam Stone Posted on 06/07/2019 , work completed 06/07/2019
The trader replied (on 08/07/2019)
Thanks for the review Liam - great to meet you and help you with your Honda Civic Type S
Professional, punctual and polite service.
Customer Service
Quality
Value
Adrian arrived earlier than expected and was very thorough with the explanations as to how the carbon clean worked. He was happy to field questions and explained his answers clearly. The work carried out was done in a professional manner and the results are very impressive, with a car that is much smoother to drive, much smoother through the gears and that runs much quieter. I would highly recommend Adrian and will be using his again when the time comes.
Richard, Leicestershire Posted on 29/06/2019 , work completed 29/06/2019
The trader replied (on 08/07/2019)
Thanks for the review Richard - was a pleasure to meet you and help you with your Ford S-Max
2012 Mondeo clean.
Customer Service
Quality
Value
I booked Adrian after reading the excellent reviews. He came exactly at the time he said he would. I found him very knowledgeable and he talked me through the whole procedure. At the time my car was suffering from an undiagnosed vibration which he said probably wouldn't be cured by a clean. He was very upfront about this but I had the full clean anyway. After the vibration was sorted by the purchase of a new clutch it is only now I can feel the benifit, the car drives lovely and smooth and the fuel consumption has improved to, having started using V power diesel. This combination of the clean and top grade fuel is definitely worth paying for. Thanks Adrian.
Customer in Nottinghamshire Posted on 28/06/2019 , work completed 23/04/2019
The trader replied (on 02/07/2019)
Thanks for the review Richard - that flywheel definitely needed changing. Great to hear you are getting nearly 100 miles more per tank after the clean and a change of fuel - glad to help you with your Mondeo.
Engine Carbon Clean
Customer Service
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Engine Carbon Clean Full Diagnostics I had worried about my DPF filter and after diagnostic,no problems found. Everything is regenerating and works perfect. Very friendly guy with professional skills and advice. Car drives very smooth, now is better performance on START/STOP. Do not tested yet about my MPG ,but think fuel consumption is better now :) Highly Recommended! Thank you so much!
Customer in Leicestershire Posted on 27/06/2019 , work completed 26/06/2019
The trader replied (on 27/06/2019)
Thanks for the review Andrej - pleasure to meet you and work on your CC R-Line. Will always advise where we can and always glad to help.
Recommended for piece of mind
Customer Service
Quality
Value
Although not having any major issues. Adrian checked over my vehicle and did the ECC. The car is driving much better and is a lot more quieter in idle the before. Would definitely recommend the services as Adrian is very knowledgeable and passionate about what he does. I would use again.
Customer in Leicester Posted on 25/06/2019 , work completed 24/06/2019
The trader replied (on 25/06/2019)
Thanks for the review - was a pleasure to meet you and help you with your Audi A4
Adrian is a top bloke, provides a great service
Customer Service
Quality
Value
I initially had Adrian out to my BMW 320D for a dpf issue, I was enquiring about a dpf clean. Adrian came and thankfully he would rather try and diagnose the root cause of the problem before selling me a dpf clean that won’t rectify the main issue itself and would re occur within months. After a live diagnostic Adrian diagnosed 2 faulty thermostats and I had 3 glow plugs down. The car wouldn’t regen because of the issues with the above items. I got the parts and fixed the vehicle myself and noticed a huge improvement, and the car did a regen by itself, I had Adrian out again 6 days later to do an engine clean for me and double check the issues were resolved. He talked me through the whole process and I was fully informed what was happening throughout. after the clean I did a 45 minute test drive and I instantly noticed improved throttle response, and smoother power delivery, after my drive I can safely say my fuel economy is up and I’m very happy with the results, I’d recommend Adrian from ECC to anyone
Curtis, Nottinghamshire Posted on 17/06/2019 , work completed 17/06/2019
The trader replied (on 18/06/2019)
Thanks for the detailed review Curtis - really appreciate it. Yes, our aim is always to help in the best way possible as in this case a DPF clean would have been a waste of your money (as it wasn't blocked). Most of the time correct diagnosis and replacement of faulty components is enough to resurrect a DPF issue if caught early enough. Once fixed and regenerated then an Engine Carbon Clean is normally sufficient to get the source of the dirt (engine) cleaned up Glad to help and will see you soon for the other vehicle.
Another excellent service
Customer Service
Quality
Value
Have had Adrian round to do both of my cars, the service is second to none, turns up on time explains what he’s going to do, gets on with it, doesn’t mind me asking lots of questions and most important of all... after he’s done the clean my car runs better than ever, increased mpg, increased response, just feels like a better drive, will definitely be using Engine Carbon Clean East Midlands - F5ECC again and would have no hesitation in recommending them to friends or family.
Customer in Leicestershire Posted on 16/06/2019 , work completed 01/02/2019
The trader replied (on 31/07/2019)
Thanks for the review and recommendations - was great to see you and help you with your vehicles.
Fantastic job
Customer Service
Quality
Value
Absolutely brilliant job. Car running much more responsive and much quieter. Definitely recommend Engine Carbon Clean. Great guy, explained everything.
Carl Holmes Posted on 15/06/2019 , work completed 14/06/2019
The trader replied (on 17/06/2019)
Thanks for the review Carl - great to meet you and glad to help you with your Audi
Wow what a difference!
Customer Service
Quality
Value
Not only quieter but smoother acceleration and no more drastic drop in revs and fear of stalling when braking. My old 1993 Isuzu Bighorn 3.1 UD Auto feels and sounds like new car. Even the ride fields better. Many thanks Andy. I'll be back with other cars.
Brian, Cambridgeshire Posted on 15/06/2019 , work completed 15/06/2019
The trader replied (on 01/07/2019)
Thanks for the feedback Brian - great to meet you all and look forward to working on your other vehicles.
Another excellent Carbon Clean by Adrian.
Customer Service
Quality
Value
Had my 3rd car looked after by the very Professional Adrian. Its now standard practice for me when changing car! Every time Adrian has been more than helpful and professional in arranging a booking that suits my needs. This time round it was my recently purchased 320d, which sounded so very much like a tractor. After Adrian worked his magic, its now running smoothly and picking up well. I also gained a few MPG, even with my heavier right foot now its so much nicer to drive! Thanks Adrian, See you with my next car!
Customer in Nottinghamshire Posted on 06/06/2019 , work completed 30/05/2019
The trader replied (on 06/06/2019)
Thanks for the review Joe - great to see you again and a pleasure helping you get your 320d running sweetly again.
A fantastic service from ECC
Customer Service
Quality
Value
Contacted Adrian on Wednesday (29 May), and he was working on my Mercedes C220 Coupe AMG sport today. The difference in the performance, acceleration and smoothness is just amazing. Adrian is a very nice chap who demonstrated and explained the cleaning system throughout the process and this allayed any concerns I'd previously had. Overall, great value with exceptional results. Highly recommend ECC.
Customer in Peterborough Posted on 30/05/2019 , work completed 30/05/2019
The trader replied (on 31/05/2019)
Thanks for the review Paul - was a pleasure meeting you and helping you with your lovely Mercedes.
Excellent service
Adrian arrived on time, went through the process. Ran full diagnostic check, only one error found. One hour later the car was running better than before the carbon clean. Money well spent. I would not hesitate to recommend Adrian's services.
Customer in Lincolnshire Posted on 18/05/2019 (Reviewer did not use service)
The trader replied (on 31/05/2019)
Thanks for the review and the recommendation - always glad to help.
Another brilliant job
Customer Service
Quality
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Cheers for coming out at short notice Adrian. Top professional job as always . This is my 3rd time using Adrian and it’s always been a top experience. This time on a newly purchased car which the engine ran sweet already but wanted a clean as a preventative measure and a full diagnostic to see if any codes or issues on the car. All historic codes where wiped and no new ones popped up and car is running like a dream and a little more torque at low revs. Top job and look forward to the next time
Customer in Leicestershire Posted on 12/05/2019 , work completed 11/05/2019
The trader replied (on 13/05/2019)
Thanks for the review - great to see you again with your new purchase and always a pleasure to help.
Excellent work
Customer Service
Quality
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Adrian attended to carry out carbon clean after contacting him regarding the benefits of a clean and he was honest up front and in no way pushing for my business he explained everything in detail and all expectations, had my Audi A1 done and can honestly say runs smoother and more responsive over the moon
Customer in Northamptonshire Posted on 12/05/2019 , work completed 12/05/2019
The trader replied (on 13/05/2019)
Hi Gary and thanks for your review - was great to meet you and glad to help you with your Audi A1
Engine Carbon Clean
Customer Service
Quality
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Absolutely fantastic service. ECC Adrian came out to look at my Audi A3 i had a issue with my EGR Valve & wasn,t sure if any other problems was showing up. So for a peace of mind i thought better to get a 2nd opinion & get it checkout rather than going to the garage paying big money & not knowing that was the proper fault that needed to be replace. Anyway Adrian explained in great detail on what the test was showing on is pad he made me feel more relax. If anybody as got uncertain issue,s with there car or thinking on buying a car look no further than ECC worth getting your car fully check out for a fee of £99 & Adrian comes out to you. Brilliant Service but most of all reassurance & puts any doubt you may have. Best to get a honest 2nd opinion & peach of mind.
Customer in Nottinghamshire Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 01/05/2019)
Thanks for the review Pete. Was a pleasure to meet you and always happy to help - full live data diagnostics is all part of the service.
Superb!
Customer Service
Quality
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This was my second clean from Adrian, this time on my 2.2 Transit works van. Again Adrian showing exceptional knowledge of his product and the vehicle he is cleaning. The van is running smoother and now pulls effortlessly. Adrian is extremely friendly and I would highly recommend his services to anyone thinking of having a clean done.
Customer in Nottinghamshire Posted on 17/04/2019 , work completed 17/04/2019
What a result
Customer Service
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I thought our car was running fine, we had the engine carbon cleaned because last year we had problems with emissions when it went for its mot. Fingers crossed it goes through this year, the car is so smooth now, I did not expect it to feel any different but oh my god, it's amazing, it feels like a new car, not a 19 year old car with 156000 miles on it. Amazing, thank you.
Customer in Leicestershire Posted on 16/04/2019 , work completed 15/04/2019
Excellent Service
Customer Service
Quality
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Adrian has now carbon cleaned two vehicles for me in the past and I had no problem recommending His service to a Friend who had a 2011 Nissan Xtrail which was running a little "lumpy". After the clean my Friend was over the moon with the all around service and as a result the engine was clearly running much smoother. Adrian goes great lengths to fully explain the service and is more than happy to offer advice going forward with engine maintenance etc Excellent service and great communication from start to finish.
Customer in Cambridgeshire Posted on 14/04/2019 , work completed 13/04/2019
The trader replied (on 17/04/2019)
Thanks for the review Tony. Great to see you again and glad to help Derek with his X-Trail.
My Audi S5 is now better than ever
Customer Service
Quality
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Some feedback from my drive post carbon cleaning. Although my car showed no serious issues, and this was more a preventative step for me, there were a number of noticeable improvements. The pick up from low rpm now feels much more linear and predictable, and at idle the S5 is now rock steady without any trace of hunting. Low gear up-changes also seem more fluid. Infact, the driving experience seems more buttery smooth all round. Thanks to Adrian for a great job and the heads-up on those mods and services which can allow us all to preserve these dwindling examples of normally aspirated V8 fun. Now, if I can just convince HMG to stop road taxing me into the poor house life will be perfect. Across the road has kindly offered to take the S5 out for a second opinion. An act of selfless sacrifice that I gently declined.
Customer in Northamptonshire Posted on 11/04/2019 , work completed 11/04/2019
The trader replied (on 12/04/2019)
Thank you for the review David - always a pleasure working on an Audi V8. Lovely to meet you and help you with your S5.
Knowledgeable, professional, reliable
Customer Service
Quality
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I had been recommended Adrian’s services by a work colleague who could speak highly enough of the service he had received. Although my car is regularly serviced and looked after, it was starting to feel a little tired, hesitant under acceleration and generally feeling it’s age so I contacted Adrian who was able to fit me in the next day. Communication was excellent and the next day the Carbon Clean was done in a little over an hour. Adrian took the time to explain what he was doing and how it could benefit and to his word he was right! Although my car is only five and half years old, it has done over 100k miles and without exaggeration, it’s now a different car; performance has improved dramatically, no more flat spots on acceleration, it runs much more smoothly and is less noisy. Over the course of the next week I will see if the MPG has improved but for now I can’t recommend this service enough, it has made me reconsider replacing my car anytime soon now
Customer in Nottingham Posted on 10/04/2019 , work completed 07/04/2019
Great result
Customer Service
Quality
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I thought my 2005 Land Cruiser was running quite well, so at 111000 miles decided on an engine clean to fit in with its up coming service. Adrian from east midland engine carbon clean arrived dead on time this morning and got started straight off, explaining the process as he worked, doing a full diagnostics check. He was happy to answer my questions and show me how his machine produced the hydrogen and oxygen used in the process and explained how it broke down and cleaned out the carbon. After he left I took it for a test drive, I was very pleased by the difference, smoother and quieter. A great result from a real professional guy, many thanks.
Customer in Leicestershire Posted on 10/04/2019 , work completed 10/04/2019
The trader replied (on 15/04/2019)
Thank you for the review Les. Was a real pleasure to meet you and glad to help you with your Land Cruiser.
Excellent work
Customer Service
Quality
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Honest friendly and genuine. My car after the clean is going 69.9mpg avg, from 54mpg I have driven it 150 miles since, smoother, quite, and best of all saved me some money in the long run. 100% my bmw next up
Customer in Leicestershire Posted on 07/04/2019 , work completed 06/04/2019
Great service. Intelligent guy! Real honest work
Customer Service
Quality
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Adrian came to give my Vauxhall astra 1.4 Turbo a car on clean today! He was very knowledgeable and friendly. He knew his stuff and was a very pleasant chappy also! Showed me how the carbon is cleaned via a video demonstration. Took me through the results of my vehicle diagnostics report he taken on the car and emailed my report also. Explained all that was needed. I can feel the results of the clean and I'm impressed with the overall service! Hes mobile to! 5* service. Would recommend to anybody!
Customer in Derbyshire Posted on 02/04/2019 , work completed 02/04/2019
The trader replied (on 12/06/2019)
Thanks for the review Kurt - was a pleasure helping you with your Astra 1.4
Professional and great communicator
Customer Service
Quality
Value
Fantastic service and very well presented. A1 communications from an instant response to my enquiry late on a Saturday night right through to an eta from the sat nav on the day. Exceptionally professional and informative through out with a full diagnostic before and after and he enjoyed showing (and I seeing) the setup and how it works. 5*
Customer in Leicestershire Posted on 23/03/2019 , work completed 23/03/2019
The trader replied (on 25/03/2019)
Thanks for your review - was a pleasure meeting you and talking you through the process and helping you with your car
Awesome results
Customer Service
Quality
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Brilliant results from this service. Had 3 vehicles done and they all run like new. Adrian knows his stuff and I would highly recommend this service to anyone!
Customer in Northamptonshire Posted on 17/03/2019 , work completed 17/03/2019
The trader replied (on 18/03/2019)
Thanks for the feedback - was a pleasure meeting you and working on your vehicles.
Great work, going to recommend ☺️☺️☺️
Customer Service
Quality
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Came out today to clean my Audi A3 2.0 TDI 2005, I just needed to get it cleaned as it is a new car to me, very happy with the results my car feels like it can breathe again. Did a diagnostic as well which pointed out some minor things I new about, but also something I didn’t, which is glow plugs so definitely going to get that sorted out. Very professional and polite, even showed me how the whole process works which is very interesting. 10/10 will use again for future cars and will recommend
Customer in Lincolnshire Posted on 10/03/2019 , work completed 10/03/2019
The trader replied (on 13/03/2019)
Thanks for the review Lester - was a pleasure meeting you and helping you with your A3. Glad we could pick up on the glow plug issue for you.
Absolute no brainer
Customer Service
Quality
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Had Adrian come out to my Audi to perform the carbon clean. Bearing in mind it was over two years ago from my last service he still remembered me,which is always nice. He took me through the diagnostic checks and performed the clean. What a result, car now boosts quicker,smoother running and what a note from the pipes! Once again a great result from Adrian and his work. Many thanks.
Customer in Nottinghamshire Posted on 10/03/2019 , work completed 10/03/2019
The trader replied (on 13/03/2019)
Thanks for the review Dominic - was great to see you again and help you with your lovely Audi - sounds great again now.
Extremely professional. Very good product and service
Customer Service
Quality
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Came out to carbon clean for my 2007 Vivaro van that had 100k on the clock and my 2014 S3 with 63k on the clock. First to be cleaned was the van and what a difference it has made, drives like a different van no more lurching and a much smoother performance. S3 was next and I wasn't expecting to notice to much from this clean but I was wrong, engine puts its power down much smother! Not only did he do the cleaning, Adrian ran a full diagnostics on both the van and S3 which pulled a few minor faults which I didn't know about which is very helpful as they have now been resolved. To sum it up - great service, great price, extremely professional. I will definitely be using again.
Customer in Nottinghamshire Posted on 06/03/2019 , work completed 02/03/2019
The trader replied (on 07/03/2019)
Thanks for the review Ian - was a pleasure meeting you and helping you with your Vivaro and lovely S3
Audi v8 and t5 transporter
Customer Service
Quality
Value
Spoke to Adrian by email to arrange the cleaning and he responded to my questions very quickly. When he arrived he was friendly and explained what he was going to do and how the process works. Throughout the process he explained what he was doing and what he was looking out for and listening for. He also carried out an in-depth scan of the car and made a note of the issues he found and also advised what I should do to rectify the issue. Overall Adrian was great and the difference to my car is noticeably quieter and also smoother at idle, and changes gear smoother..first time I have ever used this kind of service and highly recommend Adrian, and I will be using his services again.
Customer in Leicestershire Posted on 27/02/2019 , work completed 27/02/2019
The trader replied (on 04/03/2019)
Thanks for the review Jason - was a pleasure meeting you and working on your vehicles. Lovely S4 you have there and definitely a keeper.
Brilliant job.
Customer Service
Quality
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Very professional service. Would highly recommend.
Chris, Derbyshire Posted on 25/02/2019 , work completed 25/02/2019
The trader replied (on 01/04/2019)
Thanks for the review Chris - was a pleasure meeting you and helping you with your vehicle.
Noticeably different
Customer Service
Quality
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Spoke to Adrian by email to arrange the cleaning and he responded to my questions very quickly. When he arrived he was friendly and explained what he was going to do and how the process works. Throughout the process he explained what he was doing and what he was looking out for and listening for. He also carried out an in-depth scan of the car and made not of the issues he found and also advised what I should do to rectify the issue. Overall Adrian was great and the difference to my car is noticeably quieter and also smoother at idle.
Customer in Derbyshire Posted on 22/02/2019 , work completed 22/02/2019
The trader replied (on 25/02/2019)
Thank you for your review - glad we could help you with your car
VW Tiguan engine clean
Customer Service
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I am race technician by trade so have mechanical and electrical knowledge on cars but he taught me about the way the dpf system and egr systems work, these are 100% professionals! Don’t be sucked in to cheaper £50 jobs they will not check your car properly and give you the correct information on keeping your dpf in top condition and moving forward. He doesn’t lie told me my car was performing well but still have noticeable increase in power and smoothness, can’t comment on mpg haven’t had a long run but won’t be surprised if has restored that also.
Customer in Northamptonshire Posted on 10/02/2019 , work completed 08/02/2019
The trader replied (on 13/02/2019)
Thank you for the great review Marcus. Always a pleasure to run through the details of the workings of the EGR and the DPF regeneration process and requisites. Glad we could help you with your Tiguan.
F5 Engine Carbon Clean
Customer Service
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I had my Audi S3 engine carbon cleaned by Adrian, who I had used before on my previous car 2 years ago. The S3 was given a full diagnostic check, which Adrian ran through everything in great detail every step of the way. Once checks were done the clean is started again Adrian explaining everything. Very Professional and I would recommend to anyone.
Customer in Nottinghamshire Posted on 10/02/2019 , work completed 09/02/2019
The trader replied (on 20/02/2019)
Thanks for the review John. Great to see you again and a pleasure helping you with your S3
Thanks Adrian
Customer Service
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Bang on time given for my appointment, Adrian explained everything he was doing. Had a good chat with him while his Carbon cleaner did its business. He's saved me what would have been a very expensive PDF bill to now just a £30 faulty sensor. The car is quieter, smoother and the best bit it's been given a clean bill of health. Great job from a man who knows is stuff. Thank you.
Customer in Derbyshire Posted on 09/02/2019 , work completed 09/02/2019
The trader replied (on 20/02/2019)
Thanks for the review. Yes, we always perform a full diagnostics including live data monitoring before and during the clean where applicable to identify any faults that may be contributing to any issues. Glad to help you with your vehicle.
Excellent work, very pleased with the results
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3rd time using Engine Carbon Clean & the results were Excellent as usual. A couple of Engine codes came up that i was aware of & will be sorting. DPF has been tempermental on this car for almost a year but is still regerating as it should (bonus) Did 300 miles today (Derby-Essex-Derby) and the car drove like a dream, showing 51mpg. Power loss i was experiencing between gears has gone, engine is alot quieter and seems to be getting upto speed with alot less effort. Would recommend getting this done as part of a service. makes a big difference and is good to get full diagnostics aswel.
Customer in Derby Posted on 03/02/2019 , work completed 02/02/2019
The trader replied (on 14/02/2019)
Thanks for the review Mark. Great to see you again and glad to help as always.
Top guy, top Job, very knowledgeable, well recommended
Customer Service
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My 3.0tdi Audi A5 just ticked over 69k and was coming up for a service so I thought perfect time to get a carbon clean. Adrian come and was very professional and really does know his stuff he explained the process to me and what the benefits are for a carbon clean. I must admit I wasn’t expecting to see or feel any difference as I thought a carbon clean was purely a preventive measure to prolong the life of the engine, so after he left i took the car for a 45min drive and was very pleasantly surprised the engine is a lot quieter and smoother and my fuel economy went from 42mpg mixed driving to 47mpg 12% saving! Magic! Thanks again
Customer in Leicester Posted on 02/02/2019 , work completed 02/02/2019
The trader replied (on 13/02/2019)
Thanks for the review Dan and always a pleasure to work on an Audi A5. Great to hear the recovery in fuel economy for you and glad to help.
Excellent standards of customer care and service
Customer Service
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Adrian was recommended by another work colleague initially. He was quick to respond to my initial enquiry and asked lots of questions to find out what it was I needed and what issues I was having. On the day of the service he was helpful, knowledgeable and provided an excellent service explaining everything fully. I was provided with a service report and the issues found were broken down and relevant advice given about how to remedy. Since I had the service done the car has been running much better, quieter and like it has a new lease of life. I have a Honda CRV, 10 yrs old with 145k miles on it and this has made such a difference to the overall running of the car. I can not recommend Adrian enough, full 5* customer service. Thank you
Customer in Lincolnshire Posted on 02/02/2019 , work completed 31/01/2019
The trader replied (on 13/02/2019)
Thanks for the review Sarah. Always happy to provide advice and glad we could give your car a new lease of life.
Well worth it. Car feels more responsive under acceleration
Customer Service
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I'd studied the carbon clean process for a while, I do approx 1000 miles a month and recently noticed a slight dip in performance and loss of power. I booked Adrian who kept to the appointment time, did a full inspection and review. He explained the process clearly and showed me the live data. Everything was working fine on my car apart from the slight power dip but I view this as preventing a problem and keeping good mpg rather than wait until it gets worse. The process took about an hour. I took it out for a spin afterwards and under acceleration the power is more immediate and smoother in delivery. The engine has quieted down somewhat and the car overall feels newer. Too soon to say if MPG will improve but im almost pushing 40mpg so im happy. Thanks Adrian, a nice chap who knows his stuff.
Customer in Nottinghamshire Posted on 02/02/2019 , work completed 01/02/2019
The trader replied (on 13/02/2019)
Thanks for the review - a p