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Endorsed by Which? Trusted Traders

Enlightened Windows Limited

Profile thumb ew logo   nec 16.1.18
4.9

22 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Enlightened Windows specialises in providing high quality windows and doors. Many of our products are manufactured in Germany and Denmark specifically for Enlightened Windows enabling us to supply some of the highest quality products available in Europe. We are specialists in wooden-aluminium composite products. We are main dealers and factory-trained installers for Rationel Windows, Vrogum Windows, STM Windows, Jomue Fenster, Sunflex Systems, Inotherm and Lacuna Bifold, and resellers of Schueco products.

With any high performance window or door, the installation is just as important as the product and we only use German-made Illbruck installation materials. A Director oversees every installation and completion.

We are centrally located on the tri-counties border of Oxfordshire, Warwickshire and Gloucestershire - giving us easy access to supply and fit our products throughout England and Wales. Alternatively we can trade supply only. We are proud to have become Which Trusted Traders.

What we do

  • Glaziers

    • Double glazed units
    • Triple Glazing
    • UPVC Windows
    • Timber windows
    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Replacement window services and repairs
  • Double glazing

    • Double glazing installation
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Patio doors
    • Timber doors
    • UPVC doors
  • More Services

    • quadruple glazing
    • fire window
    • tilt and turn doors

Customer reviews

Why you can trust these reviews

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4.9
22 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Enlightened windows - superb service, beautiful Danish windows
Customer Service
Quality
Value
Enlightened Windows deserves accolades as a beacon of quality assurance and integrity in the double-glazing field. Absolutely courtesy, clarity and professionalism from start to finish. Well worth the money. Fitters were very skilful in dealing with an awkwardly high Victorian terrace back window installation which they completed in a day, leaving everything tidy. Chris takes great personal responsibility for customer satisfaction.
Catherine in Oxfordshire Posted on 09/07/2021 , work completed 21/06/2011
Another Fantastic Job from Enlightened Windows
Customer Service
Quality
Value
Having had our rear garden windows replaced in May 2020 we decided to fit the same windows to our remaining bedrooms and bathroom. The team from Enlightened Windows provided superb service from start to finish; they fitted the windows on time and with the minimum of disruption to the household. These windows have transformed the look of our house and we couldn't be happier with them. We have a few remaining windows at the front of the house which needs replacing and we shall definitely be using Enlightened Windows again.
Customer in Oxfordshire Posted on 01/05/2021 , work completed 18/12/2020
Uncompromising product quality and exceptional support service and fitting
Customer Service
Quality
Value
I just can't be happier with the fire rated window and door arrangement between my garage and house. Chris and his team have held my hand and made great recommendations throughout. I simply can't find any minuses. I've visited other suppliers to compare their offerings, though not the cheapest, in terms of quality and service they provide by far the best value. I couldn't recommend talking to them strongly enough if your planning on having high quality windows or doors fitted. They're the only team I would trust.
Kalvinder in West Midlands Posted on 30/04/2021 , work completed 23/04/2021
The Enlightened Windows team planned and performed an excellent job for a second time
Customer Service
Quality
Value
A couple of years ago we used the company for replacement wood windows on the front of our house and we were delighted with the finished appearance and quality. So, when we decided it was time to replace the windows at the rear of the house, we naturally returned to them. We weren’t disappointed. We received the same friendly and helpful planning service and were nicely surprised by how quickly the work was completed. The fitters were efficient, polite and clean, and worked to a high standard. Once the windows and door were in place we could see how much they added a light, airy feel to the rooms. The new door, in particular gave our kitchen a much needed lift. Light flooded in and the clean lines of the door are modern without being obviously “trendy.” We’re looking forward to a warmer house when winter returns.
Linda in Northamptonshire Posted on 03/04/2021 , work completed 25/03/2021
Impressive quality windows - In my case supply only but the added value of superior service is highly reassuring.
Customer Service
Quality
Value
From the beginning Chris and Roald were clearly keen to be helpful. I developed the impression that their priorities were driven by pride in their work and determination to get the best possible result for the job. Information given, including that on the website was comprehensive. All questions were answered to the required detail but further aspects were well thought through. They know the windows inside out and seem happy to advise, adjust, alter and fine tune the spec and designs as many times as it takes if you happen to have an evolving project as I did. It is the fine details that make the difference between first class results and unfortunate mishaps/errors, I was certainly confident that we addressed the details and more so because there was trust both ways, perhaps required more so on a supply only job. Chris was in contact right up to final delivery and beyond to ensure the whole process went well, passing the batton on to me to ensure a perfect installation (yet to be done it should be said) whilst hopefully remaining a source of further information should it be needed. I am rating based on the service up to delivery and on the quality of the windows themselves (AuraPlus). With regards to value, on this occasion I stretched further than normal but now more firmly believe this more than pays off.
Customer in Hertfordshire Posted on 10/02/2021 , work completed 04/02/2021
Professional, knowledgable and immensely helpful
I went to look at the composite windows supplied by Enlightened Windows, and was most impressed with the Scandinavian style and quality. The appearance was just what I wanted. Roald was very helpful and all emails and queries were answered promptly. Sadly I was not able to go ahead with my purchase of windows from Enlightened Windows. My builder completed half of my garage conversion terminated the building contract and offered a new contract with massively inflated fees. This was a truly awful and worrying time. Chris was of great support. He gave me advice when I struggled to find a way forward. It became clear, that as I couldn't find a replacement builder, I couldn't complete my planned purchase of composite windows. Chris was sympathetic and accepted this without question. I wholeheartedly recommend Enlightened Windows for their professionalism and honesty.
Customer in Oxfordshire Posted on 30/11/2020 (Reviewer did not use service)
High Quality Service and Products
Customer Service
Quality
Value
We were delighted with the service and the doors/windows we bought from Enlightened Windows for our extension. The experience started with Chris Newby's innovative mobile showroom ! Installation seemed to go smoothly. The products are high quality and look great.
Customer in Warwickshire Posted on 18/11/2020 , work completed 15/11/2020
Outstanding service from start to finish from the team at Enlightened Windows, we couldn't be more pleased with the end result.
Customer Service
Quality
Value
From the outset, Chris and his team were highly professional in their approach in providing us with our replacement Timber/Aluminium Clad Windows. The various design options were fully explained to us and Chris and Roald provided expert guidance in pointing us in the right direction for the windows we wanted. The costings were very transparent and we were kept up to date with regular progress reports on the manufacture of our windows. On fitting day, Rich and Simon were very personable, diligent and hard working. They were very tidy throughout and their workmanship was outstanding; they dealt with my constant questioning on various aspects of the installation procedure with patience and much good humour. We are very pleased with our new windows, they have transformed the look of our house. I would have no hesitation in recommending Enlightened Windows and will be using them again next year for another replacement task.
Customer in Oxfordshire Posted on 12/06/2020 , work completed 12/06/2020
Friendly, prompt and high quality finish
Customer Service
Quality
Value
We used Enlightened windows to replace our PVC bay window and upper floors. We had gone to a more local supplier but were disappointed with their service so contact Enlightened instead. Throughout we found them friendly, professional and willing to take the time to discuss our project and needs. Lockdown started just as they were about to fit the windows so there was a 2 month delay. When they approached again to see if we wanted the work to continue they did so sensitively and respectfully which very reassuring. The fit went extremely well. We expected to have to do some re-decorating but the installers were fantastic and left practically no blemishes. I very strongly recommend.
Customer in Oxfordshire Posted on 08/06/2020 , work completed 05/06/2020
Excellent company - great range of options and very knowledgeable
Customer Service
Quality
Value
We can highly recommend Enlightened Windows. We work with high quality suppliers and trades to create amazing eco homes, and we demand a lot . Chris and his team were great , and worked with us and our client all the way. All that you would expect > helpful , impressive knowledge of the products and design issues, but even when things were challenging due to time pressures Enlighten Windows were amazing - a cut above, developing a great rapport with all our site teams and on site project manager - they simply fitted around other trades needs, a developed a working plan with us that ensured we delivered on time and to the highest quality. We will work with Chris and team again, for sure!
Customer in Cambridgeshire Posted on 26/05/2020 , work completed 31/01/2020