Enlightened Windows Limited

The whole process was excellent! The team is fantastic from sales to fitting. All options are explained with samples to look at to make the best fit for renovation. Installation was quick and clean and has added a feature to my house. Premium product high-end look whilst being Energy efficient. Highly recommend.

I cannot recommend this company highly enough. I found them through ‘Which’ and it was a pleasure, from start to finish to deal with them. After explaining to Chris that I wanted windows requiring minimal maintenance, he guided me through my options. He was never pushy but incredibly keen to find the right windows for my personal taste and for my property. I chose aluminium-clad timber windows, which look fantastic in my stone barn conversion. Chris even arranged for me to visit a house that had been fitted with identical windows, which was enormously helpful. There were many decisions to be made, but Chris and Roald guided me through this process with great patience and expertise. I don’t regret any of the choices I made. The installation by Simon and Richard was outstanding. They were clearly highly skilled and paid great attention to every detail. The entire Enlightened team were helpful, professional and charming. My windows look fantastic and I am delighted that I chose this company.

We really appreciated the personal time and service that Chris and his whole team invested in our multi-stage project. From the outset these guys were present, attentive, personable and understanding. The mobile showroom, with Chris on our property to answer all questions and carefully take the time to frankly discuss all the options with us, was such a welcome change to the big showrooms with vaguely-engaged junior staff members. The whole team were very easy to work with, pleasant to have on site and perhaps most importantly delivered a product that we are very, very happy with. Our project covered several buildings and a number of tricky details, and the whole team were involved in making everything right. Easy to trust, super windows, if these guys sell the style you are after, look no further.

We ordered Danish aluclad window doors. Talked the work through with Roald and finalised our requirements. A survey was completed by Richard complete with video and photos of the job. The window doors arrived two weeks ahead of the scheduled date and were duly fitted by an efficient three man team. We couldn’t be more pleased with the experience.

Having spent part of every summer for 30 years up a ladder stripping, repairing and painting elderly windows in a 17th-century property we had the opportunity to replace them in 2011. On the advice of a trusted friend, whom I knew would have done extensive research as did we, we fitted Vrogum windows and doors. They look as good as the day they were installed. I wash the frames every so often but the painted surfaces show no deterioration whatsoever after more than a decade of, at times, extreme weather conditions. As a result, we had no hesitation in installing the same windows and doors in a listed cottage currently undergoing renovation. We are again delighted with the product and the help we received from Chris and Roald. Queries were always answered promptly and Roald went to great lengths to source specific window catches and door handles for a heritage property. The delivery date was as promised and a minor problem was resolved very quickly and personally. We have no hesitation in recommending the company and the products we used.

Excellent pre and post sales support. accurate lead time for window production and installation. Great quality windows and door and efficient and timely installation. Very happy.

Enlightened Windows deserves accolades as a beacon of quality assurance and integrity in the double-glazing field. Absolutely courtesy, clarity and professionalism from start to finish. Well worth the money. Fitters were very skilful in dealing with an awkwardly high Victorian terrace back window installation which they completed in a day, leaving everything tidy. Chris takes great personal responsibility for customer satisfaction.

Having had our rear garden windows replaced in May 2020 we decided to fit the same windows to our remaining bedrooms and bathroom. The team from Enlightened Windows provided superb service from start to finish; they fitted the windows on time and with the minimum of disruption to the household. These windows have transformed the look of our house and we couldn't be happier with them. We have a few remaining windows at the front of the house which needs replacing and we shall definitely be using Enlightened Windows again.

I just can't be happier with the fire rated window and door arrangement between my garage and house. Chris and his team have held my hand and made great recommendations throughout. I simply can't find any minuses. I've visited other suppliers to compare their offerings, though not the cheapest, in terms of quality and service they provide by far the best value. I couldn't recommend talking to them strongly enough if your planning on having high quality windows or doors fitted. They're the only team I would trust.

A couple of years ago we used the company for replacement wood windows on the front of our house and we were delighted with the finished appearance and quality. So, when we decided it was time to replace the windows at the rear of the house, we naturally returned to them. We weren’t disappointed. We received the same friendly and helpful planning service and were nicely surprised by how quickly the work was completed. The fitters were efficient, polite and clean, and worked to a high standard. Once the windows and door were in place we could see how much they added a light, airy feel to the rooms. The new door, in particular gave our kitchen a much needed lift. Light flooded in and the clean lines of the door are modern without being obviously “trendy.” We’re looking forward to a warmer house when winter returns.

From the beginning Chris and Roald were clearly keen to be helpful. I developed the impression that their priorities were driven by pride in their work and determination to get the best possible result for the job. Information given, including that on the website was comprehensive. All questions were answered to the required detail but further aspects were well thought through. They know the windows inside out and seem happy to advise, adjust, alter and fine tune the spec and designs as many times as it takes if you happen to have an evolving project as I did. It is the fine details that make the difference between first class results and unfortunate mishaps/errors, I was certainly confident that we addressed the details and more so because there was trust both ways, perhaps required more so on a supply only job. Chris was in contact right up to final delivery and beyond to ensure the whole process went well, passing the batton on to me to ensure a perfect installation (yet to be done it should be said) whilst hopefully remaining a source of further information should it be needed. I am rating based on the service up to delivery and on the quality of the windows themselves (AuraPlus). With regards to value, on this occasion I stretched further than normal but now more firmly believe this more than pays off.

I went to look at the composite windows supplied by Enlightened Windows, and was most impressed with the Scandinavian style and quality. The appearance was just what I wanted. Roald was very helpful and all emails and queries were answered promptly. Sadly I was not able to go ahead with my purchase of windows from Enlightened Windows. My builder completed half of my garage conversion terminated the building contract and offered a new contract with massively inflated fees. This was a truly awful and worrying time. Chris was of great support. He gave me advice when I struggled to find a way forward. It became clear, that as I couldn't find a replacement builder, I couldn't complete my planned purchase of composite windows. Chris was sympathetic and accepted this without question. I wholeheartedly recommend Enlightened Windows for their professionalism and honesty.

We were delighted with the service and the doors/windows we bought from Enlightened Windows for our extension. The experience started with Chris Newby's innovative mobile showroom ! Installation seemed to go smoothly. The products are high quality and look great.

From the outset, Chris and his team were highly professional in their approach in providing us with our replacement Timber/Aluminium Clad Windows. The various design options were fully explained to us and Chris and Roald provided expert guidance in pointing us in the right direction for the windows we wanted. The costings were very transparent and we were kept up to date with regular progress reports on the manufacture of our windows. On fitting day, Rich and Simon were very personable, diligent and hard working. They were very tidy throughout and their workmanship was outstanding; they dealt with my constant questioning on various aspects of the installation procedure with patience and much good humour. We are very pleased with our new windows, they have transformed the look of our house. I would have no hesitation in recommending Enlightened Windows and will be using them again next year for another replacement task.

We used Enlightened windows to replace our PVC bay window and upper floors. We had gone to a more local supplier but were disappointed with their service so contact Enlightened instead. Throughout we found them friendly, professional and willing to take the time to discuss our project and needs. Lockdown started just as they were about to fit the windows so there was a 2 month delay. When they approached again to see if we wanted the work to continue they did so sensitively and respectfully which very reassuring. The fit went extremely well. We expected to have to do some re-decorating but the installers were fantastic and left practically no blemishes. I very strongly recommend.

We can highly recommend Enlightened Windows. We work with high quality suppliers and trades to create amazing eco homes, and we demand a lot . Chris and his team were great , and worked with us and our client all the way. All that you would expect > helpful , impressive knowledge of the products and design issues, but even when things were challenging due to time pressures Enlighten Windows were amazing - a cut above, developing a great rapport with all our site teams and on site project manager - they simply fitted around other trades needs, a developed a working plan with us that ensured we delivered on time and to the highest quality. We will work with Chris and team again, for sure!

From the initial meeting Enlightened Windows put the customer first - at no time was it a selling operation but an aim to get the optimum result for the customer, with extraordinary patience shown by Roald in refining the specification to our requirements. On two occasions special meetings were arranged, bringing their display vehicle to a mutually convenient location. The fitting team were a pleasure to have on site, worked well with the main contractor and to a very high standard. This being checked by Chris Newby shortly after installation. Typical of the approach by Enlightened Windows was a special delivery late on a Friday afternoon of the sills immediately before the general 'lock down' due to Coronavirus. Chris Newby was concerned that without them the cladding would not have been weathertight and he wanted to ensure that there should be no delay to our build should their delivery be prevented. This has been an exceptional company to deal with throughout and the end product has matched the service - we are delighted with the result. I have no hesitation in recommending both their products and especially their approach to their customers.

As one of the leading Interior Designers in Oxfordshire, Stella Mannering & Company were delighted to experience the significant experience and efficiency of Enlightened Windows on a large residential project; the professionalism and experience of all Enlightened's staff, and in particular the Owner Chris Newby, meant that not only we at Stella Mannering & Company were happy with the end result but that the Client was very impressed. We would recommend Enlightened Windows as a beautiful product and as a Professional Service without hesitation.

Enlightened Windows are highly professional and a pleasure to deal with as well as being very competitive on price - Rationel windows and doors in our case. We had a highly positive experience and benefited from their attention to detail and courteous and fast response to any questions we had. Overall we are very pleased with the product and the customer service we received.

We came across Enlightened windows at the NEC and couldn't have chosen a better company. Chris gave us such personal service from the design through the fitting and with the after sales service. We installed windows and sliding doors in our new build. The was a little disappointment when the style of front door we wanted wasn't available but everything else looks absolutely perfect.

We needed seven wood, double glazed replacement windows fitted and sought estimates from four companies. Compared with the other replacement window venders we encountered, Enlightened Windows were head and shoulders above the rest. They responded to our request for a quote with a fuss-free initial visit. There was no pressurised sales pitch; merely a run through of the options and some helpful advice. The large van that arrived was a mini- showroom which enabled us to see the products as proper units and made it easy to imagine how they would look once fitted. The windows themselves are very attractive, appropriate for our period property and appear to be of good quality. I was impressed with the manner in which the fitting was done: it was quick and every effort was made to avoid disruption and mess. Also, I didn’t need to redecorate around the windows because there was no damage. Very neat. As it is now mid winter, we have noticed how much warmer the house is, too. Everyone involved with the business were extremely polite and helpful, communication was swift and little queries were dealt with easily. They kept to the budget, so no nasty surprises. An excellent service.

I was impressed with the personal attention and service from my first conversation with Enlightened Windows. Fortunately their level of knowledge and service is matched by the quality of the products which they supply - we've used them throughout our extension and renovation and are very happy with them.

I first came across Enlightened Widows at the Homebuilding & Renovation Exhibition at the NEC and was impressed by the product they had on offer. We eventual got planing permission for our detached studio and garage and the Rational Windows and Lacuna Bifold look just great in their matching anthracite grey finish. The Enlightened team were helpful throughout.

We met Enlightened Windows at a trade show late 2018 when we were trying to decide on bi-fold doors for our extension at our Cotswold Cottage. They did not have the largest stand there but certainly the most helpful and pleasant staff, in particular Roald who was excellent and continued to be helpful throughout or dealings with the company. From start to finish they were professional, helpful and a delight to deal with. They gave us their time and patience while we finally changed our minds and went for sliding doors (best decision). Chris Newby really pushed hard to bring forward our delivery date and installation as we were working to a tight completion date. He also worked incredibly well with our builders to make sure the levels were perfect and everything was a snug. I would highly recommend using Chris and his team and we are so delighted with our fantastic sliding doors.