Ensign Conservatory Roof Solutions Ltd

In 30 years of being a homeowner, I have never used a more efficient, diligent and reliable company. The communication was first class from quoting to job completion. The fitters, plasterer and electrician used were punctual, polite, efficient and tidy. Having seen a finished roof from Ensign elsewhere, I was happy to pay the nominal amount that was the difference between the cheapest quote and theirs and I am glad I did. If you are considering a conservatory roof replacement, save yourself the stress and use Ensign.

I have used Ensign twice now and each time their service and efficiency has been top draw. The product is high quality and provides best value for money. I would highly recommend this firm to anyone thinking of replacing their conservatory roof and windows.

Had an old conservatory,too cold or too hot, not very useable.Quotes for an extension had been very high because of need for new foundations.Found Ensign via Which? TT and asked for quote. Steve was great in initial meeting, gave great ideas and sounded brilliant- replace conservatory and put on fake tile roof. He said new foundations wouldn't be needed with but surveyor would check.LABC approval was noted on the contract paperwork so provided reassurance. Before the continuing nightmare bit...something to make clear - final product has been excellent. Really warm in winter with new roof and triple glazing. A proper year round space that kids are in all the time playing toys and watching telly. It's a great space and bi-folds a great feature too. But...no Building Control approval. Ensign never checked the foundations until after complete. Work was done in November and we didn't hear much about building control for months until I myself went direct to LABC. Ensign then rang to say couldn't get sign off as foundations not sufficient for LABC, so we had to pay thousands more to get it underpinned! Obviously furious as if we knew of this extra cost in advance we probably wouldn't have gone ahead. They relented and said they would do the underpinning and would start looking at in 8 weeks time. That was back in March. It's now September and I've had to put in a formal complaint as nothing has moved forward at all. I've been chasing every fortnight, rarely getting a response.

Ensign replaced the conservatory roof with new timber-framed warm roof. Initial contact with the company was satisfactory and I did not feel pressurised to go ahead. Work commenced ahead of schedule and was completed in 3 days with the site left reasonably tidy and all rubbish and old roof materials removed. Overall, very satisfied with end result and would be happy to recommend the company to others. Difficult to comment on value for money. It seemed to me quite expensive compared to how much I paid in 2018 for re-roofing the whole house (sixty four percent of cost compared to twenty percent of roof area). However, it seems to be the going rate for this type of work and I was prepared to pay to have a more habitable room.

Great very professional job done and during the process we were kept informed of all dates. Due to a miscommunication on our part we had to have an alteration done which Ensign did with little fuss and great goodwill. Highly recommended. Richard and team to be commended

A considerable amount of work to do in unhelpful weather conditions, up to 8 people on site at key moments and a core team of four worked non-stop to get the orangery installed and watertight after just day two. We were impressed at how well it all fitted together, the quality of components was impressive, the teams fought the weather and kept the site tidy at the same time. Now we are using it, it is warm and welcoming, and we love using our new usable space. Also worth a mention, our neighbours were impressed with the team working on the build and were very complimentary about them. Thanks to Steve for helping us to find a design, which we are more than happy with, Sean, Lee, J, Connor our main team, John the plasterer, the electricians and the other team who came to help with the roof and not forgetting Richard who managed the build and Joe who also helped with the organising.

Very pleased with the work. Worked very fast but rather untidy. Did not respect the house when entering to use the facilities.

The work was done exactly according to the promised schedule and there were no administrative difficulties. and no variations to the agreed price. The team who did the work were highly efficient, very friendly and helpful. We are very pleased with what has been achieved and going by our experience have no reservations in recommending Ensign to others.

We used Ensign to replace our conservatory roof because they are a local company not a franchise of a larger company. The price was competitive and compared favourably with quotes from other companies. Ensign were always on hand and replied to our queries from initial consultation to final sign off promptly and to our satisfaction. The construction team were courteous and hardworking and the workmanship was carefully carried out and the site cleaned and in good order upon completion. A couple of very minor niggles were also dealt with promptly and to our satisfaction. In terms of aesthetics, the finished conservatory looks just how we wanted and blends in well with the house. In terms of heat efficiency, I can tell the difference already and now we have a room that can be used all year round. We recommended Ensign to some friends even before the work was finished and still stand by that recommended.

Ensign Roofing fitted a New roof to our conservatory. From the initial quotation to the completion of fitting the roof the service has been excellent. They were very competitive on the price and very professional in what they advised they would carry out. All the tradesmen that they used were very polite nothing was too much trouble. The work has been completed to a very high standard and we now use the conservatory all year round not just in the summer. if you are thinking of having a new conservatory or a new roof fitted then I would highly recommend Ensign roofing for the work.