Endorsed by Which?

Ensign Conservatory Roof Solutions Ltd

4.9

83 Reviews

Opening Hours
Today -
  • Monday 08:30–16:00
  • Tuesday 08:30–16:00
  • Wednesday 08:30–16:00
  • Thursday 08:30–16:00
  • Friday 08:30–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2019

About

Ensign manufacturer our own bespoke WarmDek insulated conservatory roof solutions for a diverse range of Conservatory styles, eg Orangeries. Edwardian, Victoriana, P Shape and
Double Hipped Conservatories
We can transform your conservatory from a very difficult occasional room into an all year round living space and also replace the conservatory frames with Profile22 Optima system window and door suite in a range of colours alongside our high spec aluminium Bi-fold door system, all using Planitherm Technology’A’ Rated Sealed Units.
We also build Conservatory and Orangery Extensions undertaking all aspects of the build. We work extensively with LABC Building Control to ensure compliance.
As an ethical company we strive to recycle materials wherever possible, glass, aluminium, UPVC, timber follow to the letter the Codes of Conduct laid down by Which.

Please do not hesitate to contact us, we are always happy to help.

What we do

  • Conservatories

    • conservatory roof conversions
    • conservatory roof insulation
    • Conservatory Roof replacement
  • Building construction contractors

    • Building construction management
    • Canopy
    • Porches
  • Roofers

    • Rubber roofing (EPDM)
    • Conservatory roof conversions
  • Double glazing

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Replacement window services and repairs
    • Timber windows
    • Triple Glazing
    • UPVC Windows
  • Doors

    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
    • Timber doors
    • Fire doors
    • Orangeries
  • Insulation installers

  • More Services

    • home improvements
    • conservatory extension
    • new builds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
83 reviews
Customer Service
4.8
Quality
5.0
Value
4.9
Sort by
Replacement conservatory roof from glass to lightweight tiles
Customer Service
Quality
Value
An excellent job from start to finish. The builders worked tirelessly and professionally to complete a large conservatory roof in the allotted time with an excellent result. Followed by excellent service from the plasterer and the electrician. Everyone was friendly and helpful and nothing was too much trouble. The result is an impressive tiled roof already showing the benefits. Many thanks to everyone and I would have no hesitation in recommending Ensign.
Customer in Worcestershire Posted on 31/10/2024 , work completed 25/09/2024
Conservatory Roof replacement
Customer Service
Quality
Value
Decided to replace our 19 year old polycarbonate conservatory roof as was at the point of no return, we had originally received a price from Ensign in early 2020 but held back due to the pandemic. Decided to push the button this year and have to say was the best decision I've made, from start to finish the guys at Ensign have been amazing and extremely knowledgeable and guided us through the technical jargon resulting in a room we can now use throughout the year. The fitters, carpenter, Electrician, and plasterer were so friendly and clean throughout the 5 day process and a credit to everyone at Ensign Keep up the great work
Customer in Warwickshire Posted on 25/10/2024 , work completed 25/10/2024
What a Great Team!!!
Customer Service
Quality
Value
Steve came along from Ensign and quoted to replace our existing 7m x 3m conservatory and made recommendations in terms of design and saving money by adapting the existing dwarf wall to suit. Once we accepted his quote, Richard then came to do the survey and we discussed and agreed a few amendments to the original plan. The frames were replaced, a new lantern roof installed and all the interior walls plastered. The floor was also raised to the same height as the house floor. Work started on the Monday and was completed by Friday when the electrician came and installed all the sockets and lighting. Although I made changes and added bits on as the build was in progress, they stuck to the quote. Couldn’t speak highly enough of Steve, Richard and the whole team who worked tirelessly to complete the job in a week. I highly recommend this company.
Customer in Worcestershire Posted on 25/10/2024 , work completed 18/10/2024
New conversion & replacement conservatory roof
Customer Service
Quality
Value
Hi, myself & my wife had been thinking for a while now about getting our conservatory glass roof converted to a new tiled one has it always became uncomfortable to enjoy sitting in there during hot summer days. Luckily for us we were highly recommended your company from our friend Julie who had recently had there conservatory roof replaced. So now to let you know how pleased we are with our new conservatory roof and the fantastic service and professional workmanship we witnessed during the three days it took to complete the work. Everyone single person from the salesman, the surveyor, the builders, the electrician & finally the plasterer was polite & courteous and showed utter respect to us and our property. I would like to start with a special thank you to the father and son team ( I’m sorry we didn’t get their names ) who started the work for their outstanding skill & tireless commitment in doing their very best over the three days it took to complete the work, what a team they are and in our view a great asset to your company. I for one never in a million years would have imagined the work the goes into a roof conversion but can now see why it’s totally worth the cost.I would personally and without any doubt recommend this company to anybody who is thinking of having a conservatory roof conversion it will be hard to find anyone better. Now finally my wife and myself will be able to use our conservatory all year round. So once again Ensign thank you for a first class job.
Customer in West Midlands Posted on 28/09/2024 , work completed 26/09/2024
Excellent Job
Customer Service
Quality
Value
Completed work quickly and efficiently, and tidied everything afterwards. Kept informed throughout whole process. Roof looks amazing, and have recommended to friends.
Customer in Worcestershire Posted on 21/08/2024 , work completed 14/08/2024
Superb Ensign
Customer Service
Quality
Value
We have converted our conservatory polycarbonate roof to a solid tiled roof. Excellent service from start to finish. A full explanation of what was available for our job and a very reasonable quote, without any pressure selling whatsoever. Then a well oiled team springs into action who are without exception extremely friendly, professional and give their all to the job. The job was finished in the specified time and we were kept fully informed at all times. The end result was exactly to specification and cannot be faulted. We highly recommend Ensign and would like to offer our sincere thanks to their whole team.
Customer in Worcestershire Posted on 13/08/2024 , work completed 12/08/2024
Replacement of conservatory roof.
Customer Service
Quality
Value
Having only recently moved in to our new house, we decided to replace our conservatory roof, the old one was way past its best. Our son had previously used Ensign to fit his new conservatory roof and highly recommenced them. Initially Steve came out to discuss our requirements and suggest a number of options all of which were very helpful, there was no hard sell or pressure to commit. We decided on a tiled roof with two Velux windows, which was a great addition. The Ensign team arrived on the appointed day and ensured all of our personnel possessions were well protected or moved out of harms way. The new roof was completed within the allotted time including electrical work and part plastering. The whole process proved to be completely trouble free and completed to a very high standard. The whole team were polite, helpful and very clean workers, a true credit to the company. We would have no hesitation in recommending Ensign Conservatory Roof Solutions Ltd for a professional and quality job.
Customer in Worcestershire Posted on 09/08/2024 , work completed 23/02/2024
Disappointing service from head office
Customer Service
Quality
Value
When we initially got a quote for replacing our glass conservatory roof with a tiled one, no mention was made regarding any planning approval. On accepting Ensigns quote, I asked about this and was informed that it would be extra. This was disappointing, as it had been included with the other quotes we had recieved. We then were not informed when the inspection was happening, resulting in him not being able to access our property. I then met with the inspector, who required the details from the structural surveyor that Ensign are responsible for. Despite all this, I am still waiting for the approval, five months on. This is a shame as the installers and the tradespeople we encountered during the installation, were courteous and professional.
Customer in West Midlands Posted on 01/08/2024 , work completed 19/02/2024
Replacement of conservatory roof.
Customer Service
Quality
Value
We had wanted to replace our glass conservatory roof for a while as it was too hot or too cold to use. We were recommended to Ensign in Redditch by friends who were very satisfied with the work that they had carried out by them. The whole process from starting with a pleasant informal visit from Steve to the completion of the new roof was done with total care and attention and we are more than satisfied with this company and would not hesitate to recommend them.
Customer in West Midlands Posted on 26/06/2024 , work completed 29/05/2024
Am now the proud owner of a beautiful new Garden Room.
Customer Service
Quality
Value
From start to finish this was an exceptionally seamless and smooth project. Steve came initially to talk about the possibilities of a replacement conservatory and added all sorts of helpful suggestions with no hard sell or pressure to commit. Ensign doesn't have a showroom, so the price was far less than I'd expected. The old conservatory was taken down and additional foundations built; the shell of the new Garden Room swiftly erected; electrics, plastering, painting, flooring, cat flap installation and decking all done on time and done really well. All the workmen arrived on time, were helpful, really nice, tidy, and let me know each day who would be coming the following day and the job they would be doing. It was all done exactly as planned, spot on time; all done to budget and absolutely no hidden extras. One or two things needed tidying up at the end and Richard came immediately to sort it out. I now have a beautiful Garden Room that's light and warm and fabulous and can't wait to invite my family and friends to admire it. Thank you, Ensign.
Customer in Worcestershire Posted on 06/06/2024 , work completed 06/06/2024
Excellent!
Customer Service
Quality
Value
We have used Ensign Conservatory Roof Solutions previously when they replaced windows and doors, fitted Velux windows, and tiled the roofs of our conservatory and sun room. We were extremely pleased with everything - from the initial visit to the completed work, and therefore had no hesitation in choosing them again to do another job for us. Again we have received excellent service, from the initial visit to the fitting of two new windows today. The team arrived promptly, and were very courteous, and professional. They protected the flooring and furniture with dust sheets and washed down the paving slabs after they had finished. We are once again extremely pleased with the work that has been completed today, and have no hesitation at all in recommending Ensign Conservatory Roof Solutions.
Customer in West Midlands Posted on 24/05/2024 , work completed 24/05/2024
Breath of Fresh Air
Customer Service
Quality
Value
What a breath of fresh air to find a company these days that not only delivers what it has promised, but to do it so efficiently and professionally too. I now have a stunning extra room that I can use all year round and I cannot praise Steve and Richard and their team enough. All of the team, including plasterer and electrician, were friendly and courteous, they keep you informed throughout the whole process and leave the place spotless when they have finished. I have no hesitation in 100% recommending Ensign, with the whole process of replacing my conservatory roof, running smoothly from start to finish and completing on schedule. My only other recommendation - plenty of coffee and biscuits for the workforce, even though they don’t actually stop for breaks!!
Customer in Warwickshire Posted on 20/05/2024 , work completed 26/04/2024
New Conservatory Roof
Customer Service
Quality
Value
I was very impressed with the professionalism of Ensign from start to finish. The quote was competitive with other companies in the area. The job was booked in 8 weeks time and the work was done on that date. Richard and Team were excellent, they were considerate of the pets I had at home and to minimise mess in the house. They worked solidly for a long day to complete 95% of the work in just one day. The electrician was so helpful and did additional work in the house which had been agreed in advance. I am very pleased with the overall result, just awaiting a heavy downpour to check how quiet the new roof is. I would definitely recommend Ensign to anyone looking for a conservatory roof replacement.
Customer in Worcestershire Posted on 15/05/2024 , work completed 09/05/2024
Great job, but frustrations afterwards
Customer Service
Quality
Value
(I agreed to amend my review posted 06/09/23 following resolution of issues by Ensign) We had an old conservatory which was pretty unusable throughout the year. We found Ensign on Which? TT and asked for a quote. Steve was great in the initial meeting, giving some good ideas and a sensible proposal. We were to have the roof replaced with a warm roof, an insulated fake wall and new triple glazing. I'd had concerns about foundations but such worries were dismissed. The final product has been brilliant. Looks great aesthetically. Much more practical and in use year round. Its really improved our home. The issue we had was that LABC wouldn't sign off the works because of concerns over the foundations. Ensign disappeared for long periods at a time with little contact or support. They didn't tell us about the LABC issue for six months at the point I chased LABC themselves. Then did nothing further for another six months or so until I got Which? involved. Eventually they did resolve it, getting engineers calculations and sign off from LABC. Its a shame, the final product has been excellent and in that regard I'd highly rate them. But the customer service in resolving this issue afterwards was really disappointing and caused great frustration over a period of nearly 18 months. If they had been more proactive in resolving it and supporting us I'd have given 5 stars throughout.
Customer in Gloucestershire Posted on 20/04/2024 , work completed 01/11/2022
Very satisfied, brilliant install of solid roof
Customer Service
Quality
Value
After many quotes we decided to use Ensign after a visit from Steve who made us feel we had found the right company. There was no hard sell and from start to finish the installation and care was second to none. The workmen installed a solid roof replacing the cold plastic existing roof. We also had a big window installed and a large section of brickwork removed. The quality of work and finish was excellent, workers tided up every day and left their tools stacked neatly to one side ready for the next day. The electricians, plasterer and other trades turned up on time and made the the installation run very smoothly and on time. The finish of pointing, lead work, drainage, plastering, electrics etc all was faultless. I have waited to go through a winter before reviewing to get a good feel for the performance of the new roof and I must the say its kept the heat in really well. I'm blown away as to how effective the new roof is. The outside appearance is brilliant and ties in with the existing tiles nicely. Overall this company is a must for a roof replacement, not only is the quality brilliant it was the best on price compared to the national companies and other local firms. I'm so glad I choose this firm to carry out the installation and Steve was true to his word and delivered a brilliant return for our outlay and have made us very happy by transforming our home. I'd recommend this gem of a company to anyone thinking a new roof or any other service they provide.
Customer in West Midlands Posted on 13/02/2024 , work completed 10/03/2023
Conservatory Roof Replacement
Customer Service
Quality
Value
In 30 years of being a homeowner, I have never used a more efficient, diligent and reliable company. The communication was first class from quoting to job completion. The fitters, plasterer and electrician used were punctual, polite, efficient and tidy. Having seen a finished roof from Ensign elsewhere, I was happy to pay the nominal amount that was the difference between the cheapest quote and theirs and I am glad I did. If you are considering a conservatory roof replacement, save yourself the stress and use Ensign.
Customer in Posted on 23/11/2023 , work completed 20/11/2023
Excellent quality product and service delivery
Customer Service
Quality
Value
I have used Ensign twice now and each time their service and efficiency has been top draw. The product is high quality and provides best value for money. I would highly recommend this firm to anyone thinking of replacing their conservatory roof and windows.
Customer in Worcestershire Posted on 04/11/2023 , work completed 03/11/2023
New warm roof
Customer Service
Quality
Value
Ensign replaced the conservatory roof with new timber-framed warm roof. Initial contact with the company was satisfactory and I did not feel pressurised to go ahead. Work commenced ahead of schedule and was completed in 3 days with the site left reasonably tidy and all rubbish and old roof materials removed. Overall, very satisfied with end result and would be happy to recommend the company to others. Difficult to comment on value for money. It seemed to me quite expensive compared to how much I paid in 2018 for re-roofing the whole house (sixty four percent of cost compared to twenty percent of roof area). However, it seems to be the going rate for this type of work and I was prepared to pay to have a more habitable room.
Customer in Worcestershire Posted on 24/04/2023 , work completed 17/03/2023
Great work above and beyond
Customer Service
Quality
Value
Great very professional job done and during the process we were kept informed of all dates. Due to a miscommunication on our part we had to have an alteration done which Ensign did with little fuss and great goodwill. Highly recommended. Richard and team to be commended
Customer in Worcestershire Posted on 22/02/2023 , work completed 23/12/2022
Replace large conservatory by insulated orangey, plus replace four house windows and front hanging tiles replaced by modern insulated panneling
Customer Service
Quality
Value
A considerable amount of work to do in unhelpful weather conditions, up to 8 people on site at key moments and a core team of four worked non-stop to get the orangery installed and watertight after just day two. We were impressed at how well it all fitted together, the quality of components was impressive, the teams fought the weather and kept the site tidy at the same time. Now we are using it, it is warm and welcoming, and we love using our new usable space. Also worth a mention, our neighbours were impressed with the team working on the build and were very complimentary about them. Thanks to Steve for helping us to find a design, which we are more than happy with, Sean, Lee, J, Connor our main team, John the plasterer, the electricians and the other team who came to help with the roof and not forgetting Richard who managed the build and Joe who also helped with the organising.
Customer in Worcestershire Posted on 06/12/2022 , work completed 04/11/2022
Great job. very quick but rather untidy.
Customer Service
Quality
Value
Very pleased with the work. Worked very fast but rather untidy. Did not respect the house when entering to use the facilities.
Customer in Worcestershire Posted on 19/11/2022 , work completed 16/11/2022
Roofing the Conservatory
Customer Service
Quality
Value
The work was done exactly according to the promised schedule and there were no administrative difficulties. and no variations to the agreed price. The team who did the work were highly efficient, very friendly and helpful. We are very pleased with what has been achieved and going by our experience have no reservations in recommending Ensign to others.
Customer in Worcestershire Posted on 03/11/2022 , work completed 27/10/2022
Excellent conservatory roof replacement
Customer Service
Quality
Value
We used Ensign to replace our conservatory roof because they are a local company not a franchise of a larger company. The price was competitive and compared favourably with quotes from other companies. Ensign were always on hand and replied to our queries from initial consultation to final sign off promptly and to our satisfaction. The construction team were courteous and hardworking and the workmanship was carefully carried out and the site cleaned and in good order upon completion. A couple of very minor niggles were also dealt with promptly and to our satisfaction. In terms of aesthetics, the finished conservatory looks just how we wanted and blends in well with the house. In terms of heat efficiency, I can tell the difference already and now we have a room that can be used all year round. We recommended Ensign to some friends even before the work was finished and still stand by that recommended.
Sarah in Worcestershire Posted on 14/10/2022 , work completed 06/10/2022
highly recommended
Customer Service
Quality
Value
Ensign Roofing fitted a New roof to our conservatory. From the initial quotation to the completion of fitting the roof the service has been excellent. They were very competitive on the price and very professional in what they advised they would carry out. All the tradesmen that they used were very polite nothing was too much trouble. The work has been completed to a very high standard and we now use the conservatory all year round not just in the summer. if you are thinking of having a new conservatory or a new roof fitted then I would highly recommend Ensign roofing for the work.
Customer in West Midlands Posted on 04/09/2022 , work completed 31/08/2022
Would definitely recommend this company
Customer Service
Quality
Value
We have just had work completed to install a new roof on our conservatory plus removal of our adjoining patio doors and replastering work. We have been so impressed with the quality of service from Ensign. Steve came out initially to price up the job: no hard sell, listened to our requirements and offered sound advice. We were really happy with the price he quoted which fitted our budget. Richard, the installations manager, was easily contactable and nothing was too much trouble. He was very efficient and everything we discussed was put into action and completed on time. All the tradespeople who came out to work on the roof, the plastering, the interior electrics and complete finishing touches such as skirting boards, were polite, reliable and ensured the work was finished to a high standard. Again, nothing was too much trouble. Thank you to Jasmine in the office also for fast and efficient paperwork and clear communication. We would not hesitate to recommend Ensign and we are absolutely delighted with the finished job. What was a cold, damp conservatory which we could not really use for many months of the year, is now an integrated, modern, bright additional room which we can use all year round!
Customer in Worcestershire Posted on 14/08/2022 , work completed 12/08/2022
New tiled conservatory roof
Customer Service
Quality
Value
Excellent company the work was carried out to a very high standard, and any concerns or questions I had they put my mind at ease every step of the way. The builders carrying out the work (Conor, Jay and Darren) were very friendly and hard working, I cannot fault this company. I'm glad I made the right choice in choosing them to transform my conservatory it's now a functional room we can use all year round. I Would highly recommended.
Customer in West Midlands Posted on 05/07/2022 , work completed 16/06/2022
Great job
Customer Service
Quality
Value
We would definitely recommend this company. From our first contact to completion every one we dealt with were extremely helpful, friendly and efficient. The work was carried out on schedule and took shape rapidly, we are very pleased with our new conservatory and the replacement windows and doors. We contacted them shortly afterwards to inform them that one of the doors needed adjustment which they came back and sorted promptly.
Customer in Worcestershire Posted on 03/06/2022 , work completed 06/02/2022
New roof for conservatory
Customer Service
Quality
Value
We found Ensign conservatories very accommodating, a very friendly team. The two guys who built the roof were very professional and friendly. Even when a slight problem arose they were reassuring and rectified the issue immediately. This plasterer was meticulous and the electricians lovely. All in all a good weeks work.
Customer in Worcestershire Posted on 25/04/2022 , work completed 22/04/2022
Amazing room transformation.
Customer Service
Quality
Value
From the moment I contacted Ensign to make an enquiry the service was extremely professional and swift. We were keen to have our conservatory roof replaced due to our personal circumstances, my husband would at some point in the future need a downstairs bedroom. Ensign did an incredible job of fitting our work in extremely quickly and sadly we needed that bedroom sooner than we thought. The lads, Jay and Conner, who came and fitted the roof were excellent, hard working and polite; nothing was too much trouble. My husband was in hospital the week the roof was replaced and the lads were very kind and supportive whilst working as hard as they did. The electrician and plasterer worked hard too. When the roof was completed we couldn't be more pleased, it's amazing, a totally transformed room. We had one little query which we flagged: this was solved immediately. We can highly recommend Ensign, Steve, Richard and their team. We will always be so grateful for the fast turnaround they all did for us with our circumstances. Thank you.
Michelle in Worcestershire Posted on 18/04/2022 , work completed 07/04/2022
Replacement Conservatory Roof & Other Works
Customer Service
Quality
Value
We had 3 different companies visit us to quote for a new replacement conservatory roof. Ensign were the only company who showed real interest in what we wanted, gave us some additional ideas and options, explained everything in detail and were far more competitively and realistically priced. Ensign fitted a new 'P' shape conservatory roof and removed a supporting wall to open up the kitchen into the conservatory area. At times it was a bit manic as we had 2 roof fitters, 2 builders, 2 electricians and a plasterer on site at the same time, but everyone did what they needed to do. The job took 7 days to complete (5 days for the roofers + 2 days internal plastering). From the start we pushed for building notice on the roof and structural wall opening as this was an important factor for us and Ensign did exactly that. It was reassuring to personally see the council inspector on-site during the work and re-visit after completion to sign off the work. I think it helped that we were on-site most days which allowed us to talk to the fitters, builders and electricians and make sure the fine details were captured and nothing was missed. It was also good to witness the guys leak test the roof after completion with a hose pipe for 15 minutes! Overall, a great service from all that are associated with Ensign. We are extremely pleased and would highly recommend Ensign Conservatory Roof Solutions to anyone wanting a new conservatory or replacement conservatory roof!
Customer in Worcestershire Posted on 01/04/2022 , work completed 29/03/2022
New Conservatory with insulated roof
Customer Service
Quality
Value
We are extremely pleased with the work carried out by all the members of staff at Ensign. The small crew who worked on our project were all professional, polite and worked really hard to complete the work on time despite the poor weather conditions. And we would like to thank Richard for his hard work in bringing this project together on schedule despite a slight hiccup at the beginning - he is a credit to the company! We are very pleased with our new conversatory and would highly recommend Ensign to other potential customers who are looking for a professional and relaible company.
Customer in Worcestershire Posted on 15/03/2022 , work completed 09/03/2022
Replacement 'P shaped' conservatory roof
Customer Service
Quality
Value
Ensign installed a ‘P shaped WarmDek’ replacement roof and we would recommend this company to anyone contemplating an upgrade to their conservatory. We are very pleased with the end result which makes our room lighter and warmer than before. We have never used our conservatory as much. Despite some initial misunderstandings after discovery of some minor faults, Steve Dodd the Ensign contracts manger intervened redeeming the situation and we are very happy with the resolution of these. Fitters Darren and Dave were skillful, professional and courteous when they finalized the build.
Customer in West Midlands Posted on 02/03/2022 , work completed 06/12/2021
Rangers and Porch.
Customer Service
Quality
Value
Ensign updated our veranda converting it into an orangery with canopy. They also fitted a porch to the front of our bungalow. We are really pleased and very happy, the finished job has exceeded our expectations. Throughout they communicated well. The whole team were nice and friendly, polite and very tidy.
Robert in West Midlands Posted on 24/02/2022 , work completed 08/02/2022
Conservatory Tiled Roof
Customer Service
Quality
Value
From initial appointment to completion we were really pleased with the service and products along with suggestions to make the new tiles match the main roof. They arrived on time, we’re tidy and left the area clean and tidy. We really like the roof and keylite window, which is already making a difference.
Customer in West Midlands Posted on 09/02/2022 , work completed 14/01/2022
New porch
Customer Service
Quality
Value
After having Ensign build our new Conservatory three years ago when we decided it was time for a new porch we only trusted Ensign for the Job. We were delighted with the whole job, the brickwork matched our house completely. The finishing touch the plastering was perfection & I have never experienced such tidy work. Kind regards Mike & Carol Smith
Customer in West Midlands Posted on 11/01/2022 , work completed 24/12/2021
Replacing Conservatory Roof
Customer Service
Quality
Value
Very pleased with the work carried out by Ensign. Completely professional organisation, all work was done to the agreed schedule and budget. The small team who came out were were all fantastic, professional, polite, and knowledgeable and worked really hard to complete the work on time. I was worried the conservatory wouldn't be warm enough once I took the conservatory door out, but it is as warm as toast. Definitely recommend this organisation and their product. I am really thrilled with the result. Thank you.
Customer in Staffordshire Posted on 06/01/2022 , work completed 03/01/2022
New conservatory and insulated roof
Customer Service
Quality
Value
Well, what can I say other than absolutely outstanding from start to finish. Their customer service is second to none, the lads from the installers, to the plasterer, to the electricians, to the girls in the office, are all professional, trustworthy and leave your home clean once finished. The insulated roof is miles better and heat retention is noticeable immediately. Ensign is the go to company, no one else comes near for customer service, cost and professionalism. I would highly recommend Ensign to all those thinking of an installation. Great workmanship from start to finish.
Raheel in Worcestershire Posted on 21/12/2021 , work completed 03/12/2021
Replacement conservatory roof
Customer Service
Quality
Value
I contacted ensign after completing a search for a local company, from the onset they were very helpful and covered all the aspects of what to expect during the process. The first team arrived as arranged, and removed the old roof with minimum fuss and bother, they then installed the wooden beams, and made the structure water proof overnight, they returned the next day to complete their part of the works, adding the insulation and roof windows. The third day the electrician and two plasterers arrived to complete the build. The whole process was completed as stated in three days to a very high standard. We are extremely pleased with the finished roof, and looking forward to using the room, we would be very happy to recommend Ensign Conservatory Roof Solutions.
Customer in Worcestershire Posted on 26/10/2021 , work completed 15/10/2021
Transformation
Customer Service
Quality
Value
Decided to replace our plastic conservatory roof and Ensign were recommended to us. Was extremely happy with our quote from Steve and decided to cancel a visit from a different supplier and go with Ensign. Rees and Morgan worked extremely hard. They covered our patio every day and everywhere was left spotless. Our roof looks fantastic and we are really pleased with it. The inside is just as nice. False wall built to cover windows overlooking next door’s fence and lovely shaped ceiling with spotlights. Looking forward to having an extra room we actually use in summer and winter, rather than just using it for storage. Would definitely recommend Ensign, you won’t be disappointed.
Customer in Coventry Posted on 17/08/2021 , work completed 16/08/2021
Bi-Fold Doors windows & Conservatory Roof
Customer Service
Quality
Value
Very impressed with the level of service from the start of the process all the way to the end of installation and information provided by Ensign employees. The actual change to the conservatory with the roof and bifold doors is fantastic we will as a family get a lot of enjoyment from the improved space created for many years to come. We had a minor hiccup but this was corrected within the hour professionally and quickly. I would not hesitate using Ensign again in the future. First Class Team with highly skilled tradesmen / professional employees.
Customer in Worcestershire Posted on 17/08/2021 , work completed 13/08/2021
Superb bespoke conservatory with tiled roof
Customer Service
Quality
Value
We now have a superb conservatory built to a high specification and within the expected timescale. From the first meeting with Steve Dodd to discuss our requirements, through the design stage and onto the actual construction we have nothing but praise for the quality of the work and the friendly and helpful attitude of all involved. We shall not hesitate to recommend Ensign at every opportunity.
Brian in Worcestershire Posted on 22/07/2021 , work completed 02/07/2021
Great job carried out on our conservatory new insulated and tiled roof along with new glass frames all round .
Customer Service
Quality
Value
Fitters did a great job and were great to get on with while they were working on conservatory they didn't stop for tea breaks every half hour but just got on with the job in hand. The time they were on site the fitters were always polite and helpful with answering any questions. I would gladly recommend ENSIGN if I was asked for a good conservatory company who can be trusted to do an excellent job. Richard was a great help in the planning and explaining how the work would be carried out. Reece and Morgan the fitters were hard working and great to get on with.
Timothy in Worcestershire Posted on 14/07/2021 , work completed 19/05/2021
Amazing Transformation
Customer Service
Quality
Value
We have recently had the roof our our conservatory replaced and we are extremely pleased with the results. The team arrived promptly on the agreed date and worked tirelessly over the next few days to complete the work, clearing up after themselves each day. Any problems were quickly rectified and the work was completed to a high standard. I would not hesitate to recommend Ensign to friends and family.
Sean in Staffordshire Posted on 21/04/2021 , work completed 16/04/2021
Excellent
Customer Service
Quality
Value
Ensign replaced our original conservatory polycarbonate roof with a tiled insulated roof, work was carried out earlier than quoted but this suited us fine and fitted in with other work we were having done. Ensign's project management was excellent, with each service turning up on time, all work completed within a week. We had seen Ensign's work on a friend's conservatory roof and when Ensign gave us their quote we immediately booked them to do the work without getting other companies to quote as the price was so much lower than we had expected. It is amazing the difference the new roof has made to the conservatory, the room is now the same temperature as the rest of the house even on a frosty morning or on a sunny afternoon. Would highly recommend.
Customer in Worcestershire Posted on 20/04/2021 , work completed 01/04/2021
Ensign - Just superb
Customer Service
Quality
Value
Amazing job from quote right through to finish. Completed on time no mess. polite punctual, understood our requirements and delivered a first rate job competitively priced. Would highly recommend we cannot believe the difference already, absolutely thrilled.
Bev and Adrian in Staffordshire Posted on 23/03/2021 , work completed 12/03/2021
Transformed our conservatory
Customer Service
Quality
Value
We shopped around looking at different "systems" with pushy pitches, worrying vagueness on what might be delivered etc. All very different with Ensign - from day 1 Steve listened to & understood our requirements and clearly provided all the information we needed to know to be confident in choosing Ensign, and they haven't disappointed. We now have a completely new, real roof that also retains the height of the ceiling (unlike some systems) - and it's WARM - tested well in the recent cold spell, and also doesn't heat up quickly in the sun. It's really added to our home. The guys did a fantastic job on site, very tidy and efficient, really helpful with an eye for detail, friendly and polite. Brilliant job. There was a small glitch with a new high level window supplied to Ensign which was just "one of those things" and it was dealt with swiftly, positively and helpfully, no dramas. I highly recommend Ensign for their professional yet friendly service, outstanding quality of work and final finishes, and a product that's spot on. Thank you!
Customer in Warwickshire Posted on 07/03/2021 , work completed 18/01/2021
A great family run company who care about their work.
Customer Service
Quality
Value
We used Ensign conservatory roof solutions to replace our old plastic roof, which was beginning to leak. A date was confirmed for work to commence the first week in December. Due to the virus I felt very apprehensive, but soon realised my worries were completely unfounded, the team of workers took great care to keep a suitable distance at all times. The old roof was removed and replaced in no time, the council inspector came to sign off there work. Every stage I was asked if I was happy with the work. This company were fantastic, I have never experienced such great workmanship, and would recommend them on the price, speed and quality of work.
Customer in Worcestershire Posted on 29/01/2021 , work completed 22/09/2020
Replacing old polycarbonate conservatory roof with new Orangery-style roof
Customer Service
Quality
Value
Ensign did a fantastic job replacing the old, (20+ years) conservatory roof with a new, stylish Orangery-style one. No more leaks and no more freezing temperatures in winter months now. We now have a smart, new conservatory we can use all year round. The well insulated roof means we can also make savings on fuel bills. A special mention should go to Richard and Darren who removed the old roof and built the new one in good time when the weather was particularly cold, wet and miserable.
Customer in Worcestershire Posted on 02/12/2020 , work completed 03/11/2020
Delivered what they promised
Customer Service
Quality
Value
This work has just been completed and I am very happy. A team of two had the old roof off and waterproofed the area in one day. There was an issue - not of their making - that they sorted by getting a plumber out within 24 hours. Having started on Monday they finished by Thursday, plasterer in on Friday. Job done. I am very happy to recommend both the company and their staff and contractors. All abided by C-19 rules so my contact with them was minimal and I felt perfectly safe.
Customer in Worcestershire Posted on 19/11/2020 , work completed 18/11/2020
Roof
Customer Service
Quality
Value
Wow, Ensign did an amazing job on our roof. They transformed our old tatty conservatory roof into a modern tiled roof with sky-lights. the two roof fitters were excellent and arrived nice and early every morning, they were really pleasant, friendly and professional. Joe was always on hand at the other end of the phone or visiting in person to offer support and guidance and was always happy to help us in achieving the finish we wanted for the roof. Nothing is too much trouble for them and they were willing to work around us at every moment. The roof looks amazing as does the new window and French-door. In terms of price, Ensign were the most competitive company of the five we spoke to and I am so glad we chose them for the work. The end result is just fantastic and we are really pleased. I would 100% recommend Ensign for any work they carry out, they are professional from start to finish. Thank you
David Beale Posted on 03/11/2020 , work completed 26/09/2020
Excellent Service
Customer Service
Quality
Value
I have to say that the work carried out by the roof fitters was second to none and they were very helpful on all aspects of the conversion. It was a pleasure to have them working on our conversion. The plasters did a very good job and again they were very efficient and the work was to a high standard. The electrician completed the build and was again very helpful. Last of all the staff in the office coordinated the conversion so that the it was delivered on time and to a high standard. I would highly recommend this company.
Customer in Worcestershire Posted on 05/10/2020 , work completed 29/09/2020
Highly professional team
Customer Service
Quality
Value
We recently had our conservatory roof replaced by this team. Our Amdega conservatory was good to look at but not fit for purpose. The usual story of too hot in the summer and cold in the winter. To make this large area more usable, we decided to replace the roof. After much research, we chose Ensign and could not recommend them highly enough. The whole team from Jean, who initially visited our house to Steve, who owns the business and his son Joe have been highly professional. The team who fitted the roof were prompt, courteous, tidy and the end result is an exceptionally attractive roof. Very pleased with the end result. Highly recommended.
Customer in Warwickshire Posted on 28/05/2019 , work completed 23/05/2019
Superb job
Customer Service
Quality
Value
Fantastic experience from quote to last process in completing roof. All people involved were totally professional and friendly. We have no hesitation in recommending this co highly!
Lesley, Worcestershire Posted on 16/04/2019 , work completed 16/04/2019
Conservatory
Customer Service
Quality
Value
The quality and price of this conservatory is excellent. Insulation very good. We are very pleased with the end result. The builders were great, pleasant and efficient. A really good company.
Customer in Worcestershire Posted on 21/12/2018 , work completed 20/12/2018
My review
Customer Service
Quality
Value
Fantastic Job
Susan, West Midlands Posted on 11/12/2018 , work completed 11/12/2018
My review
Customer Service
Quality
Value
The quality of the materials and workmanship was excellent.
Sandra, Worcestershire Posted on 02/12/2018 , work completed 02/12/2018
First class job.
Customer Service
Quality
Value
I would highly recommend this company to anyone, excellent job done, crew polite and hardworking. I can't fault them in anyway. Brilliant job done. Thank you.
William, Worcestershire Posted on 29/10/2018 , work completed 29/10/2018
Great job
Customer Service
Quality
Value
Well done lads, roof looks brilliant.
Yvonne, Warwickshire Posted on 24/08/2018 , work completed 24/08/2018
Very professional
Customer Service
Quality
Value
Met with Steve for a comfortable and enjoyable initial consultation, no hard sell, simply honest views and advice based on a wealth of experience and sensible observations. Highly recommended.
Mark V Posted on 03/08/2018 , work completed 03/08/2018
New Conservatory Roof
Customer Service
Quality
Value
We had a new roof put on our conservatory. The work was completed on time and we are very happy with the result. The workmen were pleasant and efficient, and the site was left clean and tidy when the were finished. We would happily recommend them to anyone wanting a similar job done
Salvatore Di Chiara, . Posted on 14/06/2018 , work completed 14/06/2018
Happy camper
Customer Service
Quality
Value
Replaced standard triple carbon conservatory roof with conventional wood and tiled roof with internal plastering and lighting.
K Fryer, . Posted on 14/06/2018 , work completed 14/06/2018
Superb craftsmanship all round.
Customer Service
Quality
Value
We had several quotes before deciding on Ensign. The rep was very friendly and she gave us a really good quote straight away with no fuss no pressure to add 'extras' on or replace anything else. (Some companies wanted to replace all the windows hiking the price up which wasn't necessary.) In fact, we asked if they could replace 2 small leaded transom windows that had blown, and they did at a great price and perfect match. The team/s were very polite, punctual, tidy and worked hard all day long. Nothing was too much trouble or a problem. Very professional finish and we are more than pleased with the result and transformation from a cold leaking conservatory to a beautiful useable room. Absolutely a superb job and we would definitely recommend Ensign Conservatory Roof Solutions.
Laura, Warwickshire Posted on 21/05/2018 , work completed 21/05/2018
Superb
Customer Service
Quality
Value
Ensign one of the best companies by far that I have come across - the service, communication, quality of work. Work sequencing and pleasant staff have been exceptional - superb.
Mick, Worcestershire Posted on 10/05/2018 , work completed 10/05/2018
Excellent workmanship
Customer Service
Quality
Value
Very efficient, friendly and reliable service at a good price. All staff were polite and tidy workers and the job was well organised from start to finish. Cannot praise Ensign highly enough and would strongly recommend them.
David, Worcestershire Posted on 02/04/2018 , work completed 02/04/2018
First Class
Customer Service
Quality
Value
First Class quality job by polite, helpful, tidy tradesmen. Very pleased with the end result.
Peter, West Midlands Posted on 27/02/2018 , work completed 27/02/2018
Promptly and Tidily
Customer Service
Quality
Value
Work carried out promptly and tidily. Appears to be a good quality job.
Alan, Worcestershire Posted on 20/02/2018 , work completed 20/02/2018
My review
Customer Service
Quality
Value
Brilliant workers & wonderful job.
Jacqueline, West Midlands Posted on 29/01/2018 , work completed 29/01/2018
Brilliant Job
Customer Service
Quality
Value
Brilliant job done, really pleased. Fitters were excellent, worked hard and completed the job in not pleasant weather.
R, West Midlands Posted on 11/12/2017 , work completed 11/12/2017
Excellent
Customer Service
Quality
Value
Excellent. Quick service. Highly recommended.
Lesley, West Midlands Posted on 06/12/2017 , work completed 06/12/2017
Delighted
Customer Service
Quality
Value
An excellent job. The team were efficient and hard working. Delighted with the outcome.
Margaret, West Midlands Posted on 13/07/2017 , work completed 13/07/2017
Top Class!
Customer Service
Quality
Value
I would highly recommend this family run business. Every stage of the process was explained to us and our requests and opinions were observed and respected. The installation team were polite and completed the job to a high standard, all rubbish was removed and the area was left clean and tidy. The new roof is very impressive.
Susan, West Midlands Posted on 26/06/2017 , work completed 26/06/2017
A great Job
What a difference, our old roof was leaking and going brittle (14 years old). The new roof is brilliant, looks good from inside and out, is amazingly well insulated making the room much more useable. Can't fault the team, from planning to completion all went to schedule. Friendly, tidy hard working team, brilliant plasters loved the curved joints and they even swept and hosed down our patio afterwards.
Malcolm Posted on 11/05/2017 (Reviewer did not use service)
Conservatory roof replacement
Customer Service
Quality
Value
Excellent job, completed in the time specified. Friendly workers cleaned up well after themselves. Really pleased with the finish. Now we've got the neighbours talking!
D.Fiander Posted on 03/05/2017 , work completed 03/05/2017
New Conservatory Roof
Customer Service
Quality
Value
We had a new roof put on our conservatory. The work was completed on time and we are very happy with the result. The workmen were pleasant and efficient, and the site was left clean and tidy when the were finished. We would happily recommend them to anyone wanting a similar job done
Which? Trusted Traders Consumer Posted on 30/03/2017 , work completed 30/03/2017
Good work
Customer Service
Quality
Value
Old polycarbonate conservatory roof removed and replaced with a tiled 'Warm Roof' installation. Sales process was sensible and not hard sell, they arranged for us to see an example of their work locally and their price was competitive. They arrived on the agreed date and their workers were friendly and hard working with the external roof work completed on time. Place was left tidy when finished.
Which? Trusted Traders Consumer Posted on 16/03/2017 , work completed 16/03/2017
Fantastic job!
Customer Service
Quality
Value
A fantastic job! A great team, friendly, efficient, skilled and very polite. Work was carried out in the time them said it would be completed. Very clean and tidy workers. Would definitely recommend Ensign to anyone who asked us.
Nicki, Worcestershire Posted on 24/10/2016 , work completed 24/10/2016
Fantastic!
Customer Service
Quality
Value
Had an existing conservatory, rarely used, which is now transformed into a stunning extension with b-fold doors, very professional company, skilful workers, fantastic!
Liam, Warwickshire Posted on 20/08/2016 , work completed 20/08/2016
Complete upgrade of a "tired" conservatory.
Customer Service
Quality
Value
Remove existing polycarbonate roof from Edwardian style conservatory and replace with bespoke wooden roof framework. Insulate the framework, install electric dimmable led ceiling lights(8) and central light point finishing interior with skimmed plaster finish. To the outside cover framework with boarding and relevant membrane, install (2) opening double glazed opening skylights, special roof tiles over three faces of roof with copings to match, attach new facia boards and guttering with fitted lead flashings along the entire length of the roof to house wall. All original debris taken away by contractor as required and the entire area where work had taken place was left clean and tidy. All facets of the work were explained fully and the work completed by a cheerful and sociable group of workers in extremely hot weather. Since completion of the work we now have a dining room and a sitting area which is in daily use winter included.
Which? Trusted Traders Consumer Posted on 04/08/2016 , work completed 04/08/2016
Delighted! Would recommend
Customer Service
Quality
Value
New lightweight conservatory tiled roof fitted 2 months ago. Very efficient with an eye to detail. Kept informed through out- Finished job looks great & has made huge difference.
Stephen, West Midlands Posted on 14/07/2016 , work completed 14/07/2016
Excellent experience
Customer Service
Quality
Value
Ensign put an insulated roof on our existing conservatory and installed a bifold door. Work carried out in good time despite some unforeseen pre-existing issues which were dealt with professionally. At all stages Ensign were approachable and informative. Workmen were tidy and on-time. We are delighted with the end result. It means we have been able to use the room throughout the year with background heating only required.
Which? Trusted Traders Consumer Posted on 01/06/2016 , work completed 01/06/2016
Installed a twin vented underscored roof
Customer Service
Quality
Value
Happy with work, which was complete on time and to the quote
Which? Consumer, Worcestershire Posted on 04/04/2016 , work completed 04/04/2016
Very happy and no complaints
Customer Service
Quality
Value
False roof installed on the inside of our conservatory and plastered all walls to turn it from conservatory into a room. There was no deveation from quote they initilly gave us and in fact the work starter earlier than expected.
Which? Trusted Traders Consumer Posted on 30/03/2016 , work completed 30/03/2016
Happy camper
Customer Service
Quality
Value
Replaced standard triple carbon conservatory roof with conventional wood and tiled roof with internal plastering and lighting.
Which? Trusted Traders Consumer Posted on 20/03/2016 , work completed 20/03/2016
Removed our conservatory roof and replaced with soild roof
Customer Service
Quality
Value
Happy with completed work. Although it took a little longer than expected, this was due to bad. No complaints whatsoever and have reccommended them onto friends and family
Which? Consumer, Warickshire Posted on 02/01/2016 , work completed 02/01/2016