Essex Heating Services

Taylor again serviced our old Baxi back boiler a good few years older than him😄. A very knowledgeable, polite and respectful young man. Highly recommended.

You pay for what you get... I've used them for about 7 years, i think. They turn up are quick efficient and polite. Not the cheapest, but hey do you really want a cheap company fixing a gas boiler? I use them on a rental flat too. This time a younger guy turned up and he was spot on. So they can train and retain staff. js

My planned appointment with Essex Heating Services for replacing a new kitchen pipes was carried out on time as arranged. During this visit I found the Technician(Carlos) to be friendly and considerate in keeping the area protected from spillage and making sure everything was working properly before leaving. I am very satisfy with the work carried as I have been using this family run business for over 5 years for the annual servicing of my boiler. I have always found the Technicians to be very friendly, helpful (especially Taylor and Carlos), honest when explaining the problem. I can certainly say yes without any reservation I would definitely recommend this company.

Great company, good work very diligent, nice guy who came, didn’t rush , took his time to make sure everything was working properly.

Gas warm air unit and hot water system serviced. Punctual, efficient and friendly service, and helpful advice provided.

Annual boiler service. The day and time agreed was kept. Great communication before and afterwards. Engineer was very knowledgeable, courteous and friendly.

Really happy with the service and the price. The guy that came to complete the work was friendly and left all areas tidy afterwards. Would recommend them and use them again.

Very professional company repaired my boiler I now have central heating after my boiler broke down I would recommend Essex Htg to my friends and family

I found Taylor very helpful and methodical in his service of my Warm Air Heater. He was polite asking questions about my heater installation for the service. He was thorough and informed me of the different stages. I am very happy with his work and confident that he did the best job. Thank you.

Despite the peculiarities of the existing pipe work,Carlos and the team installed a new combi boiler system on time as planned.

I was completely satisfied with the work carried out - the cleaning and servicing of my Warm Air Heating System. The work was undertaken and expedited in a very professional and timely manner. I would have no hesitation in recommending the Company to, for example, friends and family members.

Have been using for many years for Gas Servicing and Water tank cleaning. Always provide a professional and friendly service.

I have used Essex Heating on 2 previous occasions and provided good reviews despite querying my last invoice which was not itemised - small reduction after itemised invoice provided. On this occasion I called them out because my heating didn't work - I suspected the 3 way valve actuator was not working (I could operate it manually). The plumber called "Carl" arrived and agreed that this was most likely problem and that he had one in his van. On examining the part however it was apparent that the spare part he had was faulty. He said he would go to the local supplier for a replacement and would be gone 10 minutes. 30 minutes later he returned with a spare, fitted it and checked the problem was now fixed. From arrival to departure the plumber was with me for 1h15 minutes. The disappointment was that I was charged £225 + VAT which was broken down as £130 labour (no hourly rate mentioned) and £95 for a 3 way valve. I questioned this. Based on my previous work, the hourly rate is £65 (fair enough) so I was charged for 2 hours work for a 1H15 job (of which 30 minutes was time to get a replacement for a faulty part. I was charged £95 for a 3 way valve when what was supplied was only an actuator (widely available for under £50) . When I questioned this, I was sent a revised invoice £185 (plus vat) with all itemisation removed. No explanation provided. A fair price would be 1 hours labour (£65) + £50 for the part- total £115. I fear this company is slipping into poor practices.