Only place for me
My 6 month old thermostat was not responding to my request for 16 degrees and constantly gave 20 degrees turning my home into a sauna. Asked for help from Essex Heating and at 9.30am on Thursday 27th March Taylor arrived, could see I had a problem and at my request for the present thermostat to be replaced with a simple model went out there and then to find one, which he did and fitted it immediately. Taylor has been here many times and is always extremely polite and goes out of his way to make sure you are fully satisfied and happy with his work. Wouldn’t go anywhere else than Essex Heating Company.
Customer in Essex
Posted on 31/03/2025
(Reviewer did not use service)
Recommended
Good quality service
We had our annual heating service completed, they arrived on time and were quick and tidy, and explained clearly what work had been done.
Customer in Essex
Posted on 28/03/2025
, work completed 25/03/2025
Recommended
Great work with care
From first survey to completion I found nothing but help and consideration from the whole team. I had no idea what to expect as I had a replacement heating system installed. Their work was excellent, on time and they kept me informed all the way. Many times they went above and beyond what I expected and nothing was too much trouble. So thank you Essex Heating Services, you definitely deserve the five stars !!
Customer in Essex
Posted on 28/03/2025
, work completed 24/03/2025
Recommended
Best Experience Ever
Several pieces of work needed carrying out on my central heating system/boiler/shower. The engineer ( Taylor ) impressed me from the outset....polite, professional and very knowledgable about his trade. All the work was completed successfully and I will not be using any other company in future. Communications from their head office were timely and always customer focussed. I wish I'd found this company earlier as they surpassed all previous experiences of dealing with electrical/plumbing services!
Customer in Essex
Posted on 18/03/2025
, work completed 12/03/2025
Recommended
Really go out of their way to get to the root of any plumbing problem!
I am a Landlord and have been using Essex Heating Services for both my own house & my rental properties for over 10 years. They never fail to impress me with their commitment and diligence to get to the root of any plumbing or heating issue and come up with a solution that stands the test of time. This is so refreshing after experiencing issues with less able organisations. They are extremely responsive which is key when dealing with tenants and their prices are very fair for such quality work. I can’t recommend them highly enough!
Customer in Essex
Posted on 15/03/2025
, work completed 14/03/2025
Recommended
Warm Air Heating problem
I called Paul at Essex Heating Services as we had trouble with our Warm Air Heater Unit. Paul arranged a date and time and came out with Carlos, rectifies the fault and got us up and running again. This is an excellent company to use for efficiency, understanding and politeness and would thoroughly recommend them.
Customer in Essex
Posted on 10/03/2025
, work completed 06/03/2025
Recommended
Very helpful and installed new gas cooker at short notice
Contacted Essex Heating Services as our old gas cooker had suddenly given up the ghost and we wanted a new one fitted later the same week. Paul and Carlos were very helpful and accommodating. They clearly explained the new Gas Safe regulations as we had been getting confusing (and incorrect) information from cooker retailers about whether our existing cooker hood met the minimum height clearance requirement for the new cooker. Thankfully it did so we could order the new cooker. Carlos came and carried out a number of safety checks, and uninstalled the old cooker so it could be taken away by the company supplying the new cooker later that day. Carlos returned as arranged the next morning, installed the new cooker and carried out the final safety checks. We were very happy with the work and expertise of both Carlos and Paul, we would have no hesitation using Essex Heating Services again in the future and have already recommended them to a friend.
Customer in Essex
Posted on 04/03/2025
, work completed 28/02/2025
Recommended
Boiler service
Carlos and his son arrived on time to service my boiler. Both were polite, friendly and kept me informed of what they were doing. As my boiler is very old, I was concerned that it may need work doing to it but after a thorough inspection and some maintenance , Carlos said it was all ok. This was very reassuring as some companies would have told me they don't make parts for this make and model anymore, (this happened to my neighbour with the same boiler). Very pleased with the service provided and the follow up communications checking everything was ok. Would definitely recommend Essex Heating Services.
Customer in Essex
Posted on 03/03/2025
, work completed 24/02/2025
Recommended
Good work promptly done
Arrived on time, excellent service. Taylor couldn’t have been more professional, tidy and helpful, responsive to questions. Found boiler leak was due to blocked condenser trap cleaned flushed through all OK During testing suspected pump was under performing - removed and inspected impellers clogged up obtained and fitted new pump all now working OK Highly recommend this company
Customer in Essex
Posted on 01/03/2025
, work completed 28/02/2025
Recommended
Helped two elderly people with their faulty smart thermostat
Having fitted a smart thermostat for an elderly couple (my In-laws). They found that they were struggling with using this modern system. The system proved to be faulty but the elderly couple no longer trusted the modern system and wanted a simple thermostat that they could manually switch on and off as they were used to. This was sourced and fitted by Essex Heating engineer. I thank them for their concern and help in resolving this issue and putting my In-laws mind at rest. First class service.
Customer in Essex
Posted on 26/02/2025
, work completed 24/02/2025
Recommended
Boiler error code F61
Essex Heating Services got our boiler up and running again within 24 hours after it had locked out over the weekend with error code F61. Excellent service have used before and will continue to do so. Taylor was thorough and informative throughout.
Customer in Essex
Posted on 20/02/2025
, work completed 17/02/2025
Recommended
Excellent service went above & beyond to resolve boiler leak
The team are amazing have used them for boiler servicing, bathroom refit and now a boiler leak which was sorted within 24 hours thanks to Paul and Carl, nothing is too much trouble, they go the extra mile to make sure everything is working cannot recommend these guys enough
Customer in Essex
Posted on 20/02/2025
, work completed 18/02/2025
Recommended
Service to gas fire
Arrived on time, excellent service. The installer couldn’t have been more professional, tidy and helpful, responsive to questions regarding fire. Highly recommend this company
Customer in Essex
Posted on 20/02/2025
, work completed 17/02/2025
Recommended
Boiler Service
Taylor is knowledgeable and provided a great service, very efficient. This is the second time we have used Essex Heating services, pleased with the service both time.
Customer in Essex
Posted on 31/01/2025
, work completed 31/07/1998
Recommended
Repaired Baxi combi boiler
Very professional company repaired my boiler I now have central heating after my boiler broke down I would recommend Essex Htg to my friends and family
Customer in Essex
Posted on 13/01/2025
, work completed 09/01/2025
Recommended
Landlords Safety Certificate
Both Carl and His son were very professional and very polite, kept me informed through the whole process of what they were doing and why as this was the first time of having a Landlord's Safety Certificate for me, within a Residential setting, Both were very friendly and chatty. It was a really good experience to have them here.
Customer in Suffolk
Posted on 13/01/2025
, work completed 02/01/2025
Recommended
Re-fit radiator
This is the 4th time I have used Essex Heating Services. Taylor came to re-fit my radiator after I had decorated. As always, he was polite, efficient, communicative and very tidy. Very highly recommended.
Customer in Essex
Posted on 06/01/2025
, work completed 02/01/2025
Recommended
Thorough work
Taylor arrived at the stated time and got to work immediately. He dismantled the cover of the boiler and noticed that there was an issue with an old water leak. He completed the service by checking the gas meter. As the water was not leaking now he decided not to fiddle with it but warned me of the problem.
Customer in Essex
Posted on 12/12/2024
, work completed 30/11/2024
Recommended
Warm air heater service
I found Taylor very helpful and methodical in his service of my Warm Air Heater. He was polite asking questions about my heater installation for the service. He was thorough and informed me of the different stages. I am very happy with his work and confident that he did the best job. Thank you.
Customer in Thurrock
Posted on 11/12/2024
, work completed 09/12/2024
Recommended
Top class
Taylor replaced my thermostat quickly and efficiently. Unfortunately it was found to be faulty but he replaced it within 24 hours. This young man is polite and thoughtful. Will certainly got to Essex Heating services again.
Customer in Essex
Posted on 04/12/2024
, work completed 29/11/2024
Recommended
Boiler service
I have used Essex Heating for several years to service my boiler. Taylor is pleasant and polite, arrives on time and his work is clean and tidy.
Customer in Essex
Posted on 02/12/2024
, work completed 29/11/2024
Recommended
Excellent, efficient service
We used the company for the first time to carry out a service on our gas fire. All dealings with the company from our initial booking to the completion of the work was a very positive experience. Our engineer Carlos was friendly and professional , explaining clearly to us all the tests he would be carrying out. We will definitely use Essex Heating Services again and will have no hesitation in recommending to others.
Customer in Essex
Posted on 30/11/2024
, work completed 26/11/2024
Recommended
Very thorough and tidy
Carlos is always on time and reliable. Needed a radiator removed and this was done quickly with minimum fuss and no mess at all. Highly recommend Carlos!
Customer in Essex
Posted on 27/11/2024
, work completed 22/11/2024
Recommended
Annual boiler service
Essex Heating Services have carried out the boiler service since they installed the new boiler several years ago. Paul and Taylor are friendly and polite. They send messages to confirm the date and time. Taylor carries out the service which is done efficiently and thoroughly. They also check afterwards that all is working ok. Very happy and will continue to use this company.
Customer in Essex
Posted on 25/11/2024
, work completed 22/11/2024
Recommended
Highly recommended
I recommend Essex Heating Services. Taylor services my boiler every year and does a very thorough job, going above and beyond each time.
Customer in Essex
Posted on 24/11/2024
, work completed 22/11/2024
Recommended