Annual boiler service
Essex Heating Services have carried out the boiler service since they installed the new boiler several years ago. Paul and Taylor are friendly and polite. They send messages to confirm the date and time. Taylor carries out the service which is done efficiently and thoroughly. They also check afterwards that all is working ok. Very happy and will continue to use this company.
Customer in Essex
Posted on 25/11/2024
, work completed 22/11/2024
Recommended
Boiler error code F61
Essex Heating Services got our boiler up and running again within 24 hours after it had locked out over the weekend with error code F61. Excellent service have used before and will continue to do so. Taylor was thorough and informative throughout.
Customer in Essex
Posted on 20/02/2025
, work completed 17/02/2025
Recommended
Very helpful and installed new gas cooker at short notice
Contacted Essex Heating Services as our old gas cooker had suddenly given up the ghost and we wanted a new one fitted later the same week. Paul and Carlos were very helpful and accommodating. They clearly explained the new Gas Safe regulations as we had been getting confusing (and incorrect) information from cooker retailers about whether our existing cooker hood met the minimum height clearance requirement for the new cooker. Thankfully it did so we could order the new cooker. Carlos came and carried out a number of safety checks, and uninstalled the old cooker so it could be taken away by the company supplying the new cooker later that day. Carlos returned as arranged the next morning, installed the new cooker and carried out the final safety checks. We were very happy with the work and expertise of both Carlos and Paul, we would have no hesitation using Essex Heating Services again in the future and have already recommended them to a friend.
Customer in Essex
Posted on 04/03/2025
, work completed 28/02/2025
Recommended
Warm Air Heating problem
I called Paul at Essex Heating Services as we had trouble with our Warm Air Heater Unit. Paul arranged a date and time and came out with Carlos, rectifies the fault and got us up and running again. This is an excellent company to use for efficiency, understanding and politeness and would thoroughly recommend them.
Customer in Essex
Posted on 10/03/2025
, work completed 06/03/2025
Recommended
emergency call out
Old Boiler broke down, they found the part which was hard to get, within a week, boiler up & running well. Highly recommended plumbers who been looking after Boars Tye Residential home for 2 years now. Alan Maintenance manager
Customer in Essex
Posted on 21/04/2025
, work completed 01/04/2025
Recommended
Prompt Repair
3-way valve not working correctly [not surprising, had been fitted for around 35 years] Taylor came to fit a replacement Honeywell 3-port valve, completed the work promptly, and after fitting and adding the replacement inhibitor. All tested Rad's & Hot water, all working OK. All work carried out efficiently and tidily, I was very satisfied and will recommend them to anyone needing heating work done.
Customer in Essex
Posted on 15/08/2025
, work completed 11/08/2025
Recommended
Repairs to gas boiler
After phoning Essex Heating and speaking to Paul he told me Carlos would be with me on Thursday 20th he Arrived as scheduled first thing in the morning, after carrying out some tests Carlos pinpoited the fault with the boiler he had to go to the retailer for the part he was gone no more than half hour, got the boiler up and running again then carried out a full service ,fantastic service would recommend Essex Heating 100 per cent 👍
Customer in Essex
Posted on 22/11/2025
(Reviewer did not use service)
Recommended
Old fashioned customer service - service, respect & skilll
Paul got back to me promptly, he managed my expectations in a realistic but informed way bespoke to our situation. Paul’s communication was informed, polite, useful & focused on customer care. He was interested & understood what I was saying. He advised when Carlos would arrive and you can track arrival times which allowed me to tidy and prepare but organise working from home. Carlos was forensic, skilled, charming, tidy, prompt & reliable. This is old fashioned customer service and I never felt patronised. But more importantly, I just found they both cared about the job and wanted to resolve it - which they have. I will definitely use Essex Heating again and have found a quality company I feel I can trust and recommend to friends & colleagues …. at last! Thank you both
Customer in Essex
Posted on 23/11/2025
, work completed 21/11/2025
Recommended
Great service
Carlos is a very affable person who carried out a thorough service as well as identifying and instigating actions to rectify any problems. Great service.
Customer in Essex
Posted on 23/02/2026
, work completed 16/02/2026
Recommended
Gas fitting
Taylor was very professional and polite he compleated all works to a high standard. He checked my gas cooker and meter and made sure it was safe and fully functional before he left . I would highly recommend recommend this company
Customer in Essex
Posted on 03/03/2026
, work completed 27/02/2026
Recommended
Boiler service
Great service as always. Prompt, thorough and reliable. Friendly and kept well informed at all times.
Customer in Thurrock
Posted on 01/02/2026
, work completed 30/01/2026
Recommended
FANTASTIC EXCELLENT CUSTOMER SERVICE
ESSEX HEATING SERVICES, ARE ONE OF THE MOST OUTSTANDING EXCEPTIONAL & SO HIGHLY PROFESSIONAL COMPANYS I HAVE EVER COME ACROSS IN MANY MANY YEARS NOW. PAUL GREENWOOD & HIS SON CARL & THEIR OUTSTANDING COLLEAGUE TYLER PROVIDED A TRULY REMARKABLE & SO HIGHLY EXCEPTIONAL GAS PIPE RE FITTING SERVICE TO MY ELDERLY MOTHERS HOUSE IN A RECORD 24 HRS OF QUOTEING MY MOTHER . THEY ALL WERE WRIGHT FROM THE VERY START TO THE FINISH, SO EXTREMELY POLITE,MOST HIGHLY CONSIDERATE OF MY MUMS PROPERTY & KEPT WORKING ALL DAY SO VERY VERY HARD WITHOUT STOPPING FOR LUNCH AS THEY JUST WANTED TO DO AN EXCEPTIONAL JOB FOR MOTHER. BOTH MY MOTHER & I WOULD 110% HIGHLY RECOMMEND ESSEX HEATING SERVICES FOR THEIR HIGH ATTENTION TO DETAIL & INCREDIBLE HARD WORK & THEIR FAULTESS CUSTOMER SERVICES ALL ROUND. THANK YOU SO SO MUCH ESSEX HEATING SERVICES FOR YOUR AMAZINGLY HIGHLY PROFESSIONAL CUSTOMER SERVICE & SUCH AN EXCELLENT JOB SO SO WELL DONE.
Customer in Essex
Posted on 05/11/2025
, work completed 31/10/2025
Recommended
Top class company
I have used this company for the past few years, they provide a great service and are very professional. Communication is always great. Whether it be Paul, Carlos or Taylor, all three of them are a pleasure to deal with and the quality of work cannot be faulted.
Customer in Essex
Posted on 07/11/2025
, work completed 03/11/2025
Recommended
Boiler service
I renewed my acquaintance with Taylor, who serviced my boiler last year. As previously, he set about his work in a very professional way, was courteous throughout, and was very helpful in a couple of peripheral water related questions. The work came in at the price I expected. I have no hesitation in recommending this company to others.
Customer in Essex
Posted on 22/10/2025
, work completed 20/10/2025
Recommended
Boiler Issues
We recently had a new boiler installed but ceased working and therefore did not have heating at our commercial premises. I contacted Paul at Essex Heating Services who was quick to respond to my initial enquiry, provide a cost and a date to assess the situation. I was also kept informed of any changes to my appointment and anticipated arrival times etc. A chap called Taylor arrived, super friendly and knowledgeable. He advised that the boiler is under warranty so that would be the first point of call, however he cleaned up some debris with in the gas cylinder which seems to have solved the issue entirely! I was impressed with the level of customer service and such a friendly team. Thanks all at Essex Heating Services!
Customer in Essex
Posted on 21/10/2025
, work completed 17/10/2025
Recommended
My review
Good work done and clean.
Regenald, Essex
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Knowledgeable and efficient.
R, Essex
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Fast, polite and attentive
They performed a thorough boiler service and gave plenty of relevant general advice. Explained everything as they went and cleaned up afterwards. Excellent!
Customer in Essex
Posted on 08/04/2019
(Reviewer did not use service)
Recommended
Good work.
We were very pleased with the fitting of our replacement boiler. Very competent and friendly service.
Brian John, Essex
Posted on 26/03/2019
, work completed 26/03/2019
Recommended
Excellent service
Always friendly and helpful. Have used this trader for several years now and will continue to use at my new address. Would always recommend.
Kerry, Essex
Posted on 05/07/2018
, work completed 05/07/2018
Recommended
Prompt, friendly, clean & tidy
Annual service, carried out, prompt, friendly, clean and tidy. Would use them again.
Samantha, Essex
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Job well done
Very polite, friendly & on time. Seemed to be very thorough and we were well satisfied that the job had been well done.
Ann, Essex
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
All I could wish for
I chose Essex Heating Services to install my new boiler in 2016 and they have serviced it ever since - with 1 day notice in this case. They have always been warm, friendly and efficient, and have always given every indication of expert knowledge in the central heating system. Charges have been fair and are quoted in advance (service £78 including VAT.) This is an organisation I would trust in a crisis.
Customer in Essex
Posted on 18/06/2019
, work completed 18/06/2019
Recommended
Very knowledgable, great work.
Came and fixed a fault in my boiler with no parts, just cleaning, when the previous trader said it could not be fixed. Excellent work. Taylor and Ed are real diamond's. They know their stuff and are approved to use that knowledge. Ten out of ten.
Customer in Essex
Posted on 06/04/2022
, work completed 05/04/2022
Recommended
Always really helpful and great work
Taylor from Essex Heating is always reliable and makes sure he gets the job done! He explains things clearly and is really helpful
Customer in Essex
Posted on 14/03/2023
, work completed 08/03/2023
Recommended