Came out same day
I had no heating or hot water for 4 days, I had no response from the company I had been paying for 24 emergency service. So rang Essex heating services, who had installed my boiler originally. They were fully booked but when they heard I was over 70 with arthritis which is worse if I get cold, the got someone out to me the same day. The problem was a faulty thermostat controller, a new one was installed 7am the next day
Customer in Essex
Posted on 16/04/2023
, work completed 14/04/2023
Recommended
Installation of gas cooker and installation of gas supply
Called Essex heating service for a gas supply and cooker installation. They gave me a time for the next day. Arrived on time and did a very good job. Very tidy. Gave certificates on completion. Was kept updated via text from start to finish. Also had to deal with my elderly mum and dad who are partially deaf. They are as impressed as I am. This is a 1st class company that care about its clients. I have no hesitation in recommending Essex Heating services to anyone
David in Essex
Posted on 04/07/2023
, work completed 04/07/2023
Recommended
Boiler service and it was done in the agreed schedule and budget. Taylor has always been a polite and helpful young man.
We have used this family run company for many years and we have always been happy with the service and that is why we will continue using this company. Taylor is a professional and friendly young man. He is always on time and courteous and any problems are quickly resolved.
Customer in Essex
Posted on 01/10/2023
(Reviewer did not use service)
Recommended
Another Great Job Done
As always, Taylor did an excellent job, he was polite and very approachable for queries. Have no doubt will use him again.
Customer in Essex
Posted on 29/08/2023
, work completed 24/08/2023
Recommended
Intermittent shower now working as new
We have used this company before and have always been extremely satisfied with the result. Taylor arrived on time last Monday and after 2 hours of constant work the problem was solved so the shower works like new. We recommend this company and will always use them in future!
Customer in Essex
Posted on 15/09/2023
, work completed 11/09/2023
Recommended
Annual Boiler Servicing
Annual boiler services carried out in a timely and professional manner including landlord gas safety record on one of the boilers including a gas hob. Taylor identified possible cause of minor resonance on one of the boiler casing and to date looking good. Will definitely use this local company again.
Customer in Essex
Posted on 09/10/2023
, work completed 03/10/2023
Recommended
Very professional work
Very clean efficient work. Have used them a number of times so that speaks for itself. I would not hesitate to recommend the company. Very reliable.
Customer in Essex
Posted on 12/10/2023
, work completed 09/10/2023
Recommended
Excellent service as usual
Very pleased with the service and professionalism again especially in the murky World of plumbing where i have found on previous occasions so called professionals know little about anything but inflating their abilities + pricing . Carl was here on time - diagnosed the problem immediately-then put some extra time in to get my heating going . Unlike other experiences it seems like they actually care about providing a service over ripping off desperate people who need to get heating sorted like other firms i could mention. Happy to recommend
Customer in Essex
Posted on 11/12/2023
, work completed 07/12/2023
Recommended
Excellent service, highly recommend
Taylor from Essex Heating Services provided a service on my boiler. Clear communication from the booking to completion, he arrived exactly when stated within the given time frame, was professional and friendly throughout with an excellent attitude, got straight on with the work in a very positive manner and was a pleasure to have in our house. His communication regarding our boiler, what work he would carry out and his recommendations and suggestions were exactly what was needed. I will happily use Essex Heating Services again and would highly recommend them to everyone.
Customer in Essex
Posted on 11/12/2023
, work completed 07/12/2023
Recommended
Boiler service
Essex Heating Services installed the boiler several years ago and they service this each year. Very impressed with them and with Taylor who carries out the service. He is very friendly and efficient and everything is cleared away afterwards. Definitely recommended.
Customer in Essex
Posted on 14/12/2023
, work completed 11/12/2023
Recommended
Thanks from a fellow gas Engineer
I contacted Essex Heating Solutions Ltd. Paul & Carlos. Because I had a technical problem with a hybrid gas boiler which I could not repair. After discussing the problem with Paul & Carlos, We arranged a joint visit with my client, Carlos called as agreed, inspected the installation consulted the regulations for the type of boiler and made the appropriate alterations. The whole thing was handled with prompt, professional expertise. I had contacted other companies seeking assistance without success. Essex Heating Solutions Ltd. proved to be the exception to the rule. Thanks again G.
Customer in Essex
Posted on 11/05/2024
, work completed 25/04/2024
Recommended
As always excellent service
Have used these guys for many years and never had any issues. Good response time turn up on time and leave no mess.
Customer in Essex
Posted on 10/06/2024
, work completed 06/06/2024
Recommended
Boiler Service
Essex heating service installed a completely new heating system in 2021 and they now do my boiler service they turn up on time keep me informed about what they are doing and are friendly and helpful I would recommend them
Customer in Essex
Posted on 20/09/2024
, work completed 16/09/2024
Recommended
Trustworthy & Reliable
I have used Essex Heating Services for a number of years. Boiler servicing, radiator and shower pump replacement. What matters to me when using a trades person is they are reliable, turn up when they say, do a good job and tidy up afterwards. This they do and charges are very reasonable. Couldn't ask for more.
Customer in Essex
Posted on 24/09/2024
, work completed 19/09/2024
Recommended
Helped two elderly people with their faulty smart thermostat
Having fitted a smart thermostat for an elderly couple (my In-laws). They found that they were struggling with using this modern system. The system proved to be faulty but the elderly couple no longer trusted the modern system and wanted a simple thermostat that they could manually switch on and off as they were used to. This was sourced and fitted by Essex Heating engineer. I thank them for their concern and help in resolving this issue and putting my In-laws mind at rest. First class service.
Customer in Essex
Posted on 26/02/2025
, work completed 24/02/2025
Recommended
Very professional work
I needed my kitchen sink and taps replaced. Taylor arrived at the arranged time, and was friendly and polite. Some of the parts I had bought were the wrong ones, and Taylor wasted no time in obtaining the correct ones. He had to trim the worktop for the new sink to fit, and did an excellent job of completing the work. Hew cleared up all the mess afterward and took away the old sink and taps. I'm very pleased with the work he did, and at a reasonable price. I have no hesitation in recommending Essex Heating Services.
Customer in Essex
Posted on 20/05/2025
, work completed 16/05/2025
Recommended
BOILER REPAIR
Very pleased with the service of this company. They came at the time they said and Carlos was very friendly and completed work efficiently. My boiler had been playing up for some time and he quickly identified the problem and quoted a price, which was exactly what I was invoiced.
Customer in Essex
Posted on 06/02/2026
, work completed 02/02/2026
Recommended
on time, good result
Turned up on time to service 2 Keston Boilers, very polite, explained a couple of aspects that could be improved. This was the third year I'd used these guys and each year the boilers have been trouble free, unlike some of the previous service companies.
Customer in Essex
Posted on 13/02/2026
, work completed 09/02/2026
Recommended
Boiler Service
I contacted two businesses asking for a quote to service my gas boiler. The quote from Essex Heating Services was very competitive. An email exchange arranged an appointment. The engineer was Taylor. He set about his task with great competance, maintaining a dialogue with to explain what he was doing and why. Some may not be concerned about the minutae but I welcomed the better understanding. There was no hurry to get to the next job, no hint of doing anything less than a thorough service. Taylor was anxious to ensure he paid the fullest attention to his task. I was left feeling that my boiler and central heating system had had the best attention. Taylor us a great ambassador for Essex Heating. I have no hesitation in recommending their services and look forward to a return in 12 months time.
Customer in Essex
Posted on 27/10/2023
, work completed 24/10/2023
Recommended
Excellent service
Problem with thermostst not connecting with warm air heating. As usual Taylor sorted the problem quiclly and efficiently at a very reasonabe price. He kept me informed at every stage and checked the unit was working safely.
Customer in Essex
Posted on 30/10/2023
(Reviewer did not use service)
Recommended
Friendly, professional service.
As usual a spot on job. Arrived on time, very friendly and professional. Issue sorted very quickly followed by a text check up later in the day to confirm all was still OK. Totally recommend.
Customer in Essex
Posted on 23/02/2024
, work completed 19/02/2024
Recommended
Oven plumbed in
I had my oven plumbed in by Taylor from Essex heating services. He was punctual, very friendly and extremely professional. I am new to the area so it was nice to meet someone with such a nice character and of course he did a perfect job. Essex heating services will be my go to in the future I won’t want to go with anyone else, their reviews speak volumes and after experiencing their work first hand it’s no wonder they have such a good reputation. Thanks again!
Customer in Essex
Posted on 26/02/2024
, work completed 22/02/2024
Recommended
Excellent standard of work
Essex heating services have always provided an excellent customer service. Very knowledgeable and efficient. No problem is ever too much. I would highly recommend these guys no matter how big it small the job.
Customer in Essex
Posted on 06/03/2024
, work completed 04/03/2024
Recommended
Very thorough and tidy
Carlos is always on time and reliable. Needed a radiator removed and this was done quickly with minimum fuss and no mess at all. Highly recommend Carlos!
Customer in Essex
Posted on 27/11/2024
, work completed 22/11/2024
Recommended
Re-fit radiator
This is the 4th time I have used Essex Heating Services. Taylor came to re-fit my radiator after I had decorated. As always, he was polite, efficient, communicative and very tidy. Very highly recommended.
Customer in Essex
Posted on 06/01/2025
, work completed 02/01/2025
Recommended