Excellent Service From Beginning to End
We had a replacement Velux window installed in our loft space. Having been let down by two other companies, we found Essex Roofing. The response to our request for a free quote was quick and Lewis (the company MD) who came was extremely helpful and clear about the job whereas other companies referred to various problems with the installation. Whilst not the cheapest, we found an affordable option with Lewis. Fitting was completed about 2 weeks later. The two man fitting team (Mason & Reece) arrived essentially on time and were polite, respectful of our property, efficient, clean in their work, knowledgeable and helpful. All in all we could not have wished for a better service - thank you!
Customer in Hertfordshire
Posted on 31/05/2024
, work completed 30/05/2024
Recommended
Cleaning of guttering
I had used Essex Roofing Ltd previously, so when rainwater was spilling over the edge of my front guttering consequently causing a loud noise when hitting the driveway, I called Lewis for a quote. He called round very promptly, had the quote later that day and called to fix it the next. The blocked gutter was cleared, connected pipe work was checked and everything was tested. Any Debris was also removed. I have no hesitation in recommending this company. They are very professional, polite, timely and respectful of property.
Customer in Essex
Posted on 27/05/2024
, work completed 14/05/2024
Recommended
Professional, Prompt Service
Essex Roofing Limited had earlier (March 2024) replaced four rooflights on behalf of Velux: this work had been completed on programme in a very professional manner, with minimum inconvenience to us. Lewis was personally involved throughout and kept us informed of progress, order of works etc. Subsequently, we experienced a roof leak emanating from a failed chimney flashing on a separate roof from the Velux works. Once again, Lewis acted promptly and professionally, identifying the problem, proposing the solution and carrying-out the work required. I would not hesitate to recommend Essex Roofing Limited.
Customer in Essex
Posted on 22/05/2024
, work completed 26/04/2024
Recommended
Reliable and good service
Even though the work was a smaller job (fixing blown guttering on roof and cleaning and sealing conservatory guttering), I felt I got the same standard of service I would for a much larger job. Communication was excellent from start to finish and everything happened in a timely and professional manner and according to what had been discussed and in line with the quotation. I was very impressed and will certainly use Essex Roofing Limited again.
Customer in Hertfordshire
Posted on 21/05/2024
, work completed 17/05/2024
Recommended
Fixed downpipe and replaced 1 tile
We find Lewis and his team brilliant in all the work they do for us. This was the third time we have used Essex Roofing and in all those occasions the work has been excellent, timely and very reasonably priced and nothing is to much trouble.
Customer in Essex
Posted on 21/05/2024
, work completed 19/04/2024
Recommended
Great Service
Great experience from start to finish, prompt, clear on what they would do, when and how. Would highly recommend them.
Customer in Hertfordshire
Posted on 21/05/2024
, work completed 10/05/2024
Recommended
Leaky Roof
Lewis from Essex roofing came to provide me with a quote to repair a leak in my roof. He was punctual and polite. He was able to fit me in quicker than I expected - which was great! His team arrived punctually on the day, both Joe and Pete were very customer focused, they explained what they were going to do and how. They kept me updated throughout the day, showing me photos on their mobile phones of their progress - great customer service! Once complete, they spent a long time ensuring everything was tidied up, swept the roof and cleared the gutters of any of their mess. Overall a great experience and I would highly recommend Lewis and Essex Roofing. Thanks gents
Customer in Essex
Posted on 06/03/2024
, work completed 04/03/2024
Recommended
Leaky Roof
Lewis from Essex roofing came to provide me with a quote to repair a leak in my roof. He was punctual and polite. He was able to fit me in quicker than I expected - which was great! His team arrived punctually on the day, both Joe and Pete were very customer focused, they explained what they were going to do and how. They kept me updated throughout the day, showing me photos on their mobile phones of their progress - great customer service! Once complete, they spent a long time ensuring everything was tidied up, swept the roof and cleared the gutters of any of their mess. Overall a great experience and I would highly recommend Lewis and Essex Roofing. Thanks gents
Customer in Essex
Posted on 06/03/2024
, work completed 04/03/2024
Recommended
Would highly recommend
Essex roofing were great to deal with. They were quick to respond and very helpful with answering any questions. Professional outfit with clear, competitive quotes and invoices. Very friendly and very straight forward.
Customer in Essex
Posted on 08/02/2024
, work completed 08/02/2024
Recommended
Excellent service
Was so quick at responding to my urgent request and completed the work immediately, very professional, prompt with excellent quality and very cost effective.
Customer in Essex
Posted on 25/10/2023
, work completed 24/10/2023
Recommended
Efficient professional service from start to finish
We had an excellent experience with Essex Roofing when replacing 3 Velux windows. The initial home visit and discussion was a good and informative, and all questions were thoroughly answered. The 3 Velux windows were replaced in one day in an efficient manner, with the workmen being pleasant and clearing up well afterwards. The work was carried out from the inside of the house only, and there was therefore no need to use ladders to access the windows from the outside. This work was carried out in an efficient professional manner from start to finish.
Customer in
Posted on 27/09/2023
, work completed 25/09/2023
Recommended
Great job!
Really pleased with all aspects of my interactions with Essex Roofing. Lewis was helpful and accommodating and his team were great. They replaced two Velux windows and made good the roof and surrounds. Arrived on time, personable and professional. Did a great job - happy to recommend and will use again.
Customer in Hertfordshire
Posted on 21/03/2023
, work completed 20/03/2023
Recommended
Leaking down pipes
Small job to repair leaking downpipes. Very quick replies to all communication. Date mutually agreed, work carried out quickly, efficiently and at a very reasonable cost. Would highly recommend.
Dave in Hertfordshire
Posted on 15/02/2023
, work completed 14/02/2023
Recommended
Chimney works
Booked this company to take down a chimney under and cover off with tiles. The quote was competitive and the 3 lads that turned up had the job were polite and left my home tidy. Will be using them again for future roofing work.
Customer in Hertfordshire
Posted on 26/12/2022
, work completed 29/11/2022
Recommended
Missing Ridge Tile
I can't recommend Essex Roofing Limited enough. Unfortunately, I lost a ridge tile in a recent storm. I emailed some photos to help with a quote and had the quote within the day after first contact. The work was carried out before the initially suggested date by two extremely polite and professional staff. It's really refreshing to have work carried out with the minimum of fuss by excellent staff. Don't hesitate to contact, these guys!
Customer in Essex
Posted on 06/11/2022
, work completed 04/11/2022
Recommended
Excellent service from start to finish
Excellent service from start to finish, Lewis was quick to provide a quote and then carry out repairs to my grandfathers roof. Professional and helpful. Highly recommend this company. Thank you Essex Roofing.
Alex in Essex
Posted on 27/08/2022
, work completed 26/08/2022
Recommended
Fitted 2x Velux in a morning
I wanted two Velux windows in my roof. I went to the Velux website and found three certified installers. Essex Roofing were the only ones who bothered to reply to me. Lewis came to have a look at the job and was knowledgable and answered all my questions. He was helpful in recommending the right windows to fit my needs and the property. The installers turned up on time and just got on with the job. They were polite and competent and used dust sheets and tidied up well after themselves. Very pleased with the results, would highly recommend and already have done to others.
Customer in Hertfordshire
Posted on 02/08/2022
, work completed 02/08/2022
Recommended
Very good and professional.
Supplied and fitted a sun tunnel. Pleasure to deal with from getting the quote (with good advice on best options) to it being fitted. Reasonably priced and quality of workmanship was great. Also very careful with my bathroom and used dustsheets to cover everything and even vacuumed it afterwards to leave it clean. Highly recommend.
Customer in Hertfordshire
Posted on 17/04/2022
, work completed 15/04/2022
Recommended
Roofing works to loft dorma and velux installation
Lewis arrived promptly to view job and quote and I knew from that initial meeting, which roofer I was using. Lewis was friendly, knowledgeable, helpful and forthcoming with ideas and solutions to help cost engineer my job to get the best performance and outcome possible. His whole team were professional and did a top notch job. Tidied up as they worked and nothing was too much trouble. I’d recommend Lewis and Essex roofing to anyone.
Customer in Essex
Posted on 14/09/2021
, work completed 03/08/2020
Recommended
Dormer Roof Leak
Contacted Essex Roofing 18/02/21. The initial home visit took place, all seemed good and that was it. Work was agreed to sort out the problem, however, contact after that was somewhat sporadic by email and they never turned up as agreed to complete the work as agreed and no communication despite repeated calls to them. Overall this Company just wasted my time and I sent them an email advising that I would find someone more reliable.
Customer in Essex
Posted on 24/05/2021
(Reviewer did not use service)
Roofer
I first contacted Lewis, if this is his name, few months back about gutters I wanted to change. Always saying he is interested and keeping me in suspend without actually doing anything such as visiting. I just had 2 velux put into my loft but, unfortunately, I am getting smaller as I am getting older been in my 70s so it is very difficult for me to reach the mechanism, so looking for somebody to make those automatic I posted the requirements onto velux. Essex Roofing replied straight away and give me a quote, without visiting, I accepted. Then nothing, carry on calling me, emailing me sometimes even saying he will giving me a quote, totally ignoring what was arranged. Where all those positive reviews come from, I wonder. Totally irresponsive, both his phone lines saying the messages boxes are full so no other messages can be left. Where is he? Is he real or just a website created for fun?
Customer in Essex
Posted on 10/11/2020
(Reviewer did not use service)
Assessment reference
Very happy with the work and Lewis, turned up on time and discussed what the best options are. Lewis fixed the issue from the old roofing work, Lewis was very professional and straight forward and simple.
Posted on 17/03/2020
, work completed 17/03/2020
Recommended
Assessment reference
Both my wife and I are professionals in the construction industry with over 40 years experience. We employed Essex roofing to carry out roofing and repair works to our main dormer window. This is the first time we have used them.Their tradesmen were very experience and explained the works in detail as the works progressed. We were both very please with the over all excellent standard of workmanship. We have now asked them to look at other works for our neighbours.
John Morrissey
Posted on 09/03/2020
, work completed 09/03/2020
Recommended
Assessment reference
Very pleased with the the whole job and the great finish. Lewis was on time very polite and always professional. Would recommend
Posted on 06/02/2020
, work completed 06/02/2020
Recommended
Assessment reference
The main contractor that we use for all our work, response very quick to do any type of work except heating and electrical work. The finish is always perfect. I would highly recommend Lewis. On hand when ever I need and very polite.
Posted on 06/02/2020
, work completed 06/02/2020
Recommended
Assessment reference
Lewis does most of the work for the business and professionally. Lewis has been used for over the past 3 years. Always very pleased with the standard of work and we wont use any one else.
Posted on 04/02/2020
, work completed 04/02/2020
Recommended
Assessment reference
Lewis at Essex Roofing turned up on time, carried out the works to a high standard. Really happy with their services.
jamiesinclair
Posted on 26/06/2019
, work completed 26/06/2019
Recommended
Assessment reference
Very pleased with the work, going to use him again for our flat roof, Lewis is very fair and professional. Very tidy and didn't have any concerns.
Posted on 01/10/2018
, work completed 01/10/2018
Recommended