Some improvements needed
I had seen the work of the Ewell Window Company in my area and it looked promising. So I engaged them to install my windows. I paid a deposit in mid-July and was told that I would have to wait 'ten to twelve weeks'. I calculated a twelve week period and noted the date. Three days before the due date I contacted the company to ask at what time they were coming on the due date. I was told that the date of installation had been moved to three weeks ahead-but nobody had informed me. So I then had to postpone all other tradesmen who were to do work for me (bar one who told me he was not available again until February!) to accommodate Ewell Windows. Their lack of communication meant that I now have the job of completing the paintwork myself at nothing like the standard of my professional painter. Annoying and frustrating!
Customer in Surrey
Posted on 02/11/2021
, work completed 02/11/2021
Prompt, professional, clean & efficient
Have used Ewell before & was pleased with what they did - replacement of window with a new double glazed one. Pre-service was very helpful & on the day 2 experienced guys who were quick, efficient & tidy.
Leila, Surrey
Posted on 27/02/2015
, work completed 27/02/2015
Recommended
Prompt hard working
On time. Kept working to time and past it when needed. Did all that was necessary and some extra work to (**)
Which? Trusted Traders Consumer
Posted on 15/07/2016
, work completed 15/07/2016
Recommended
Great Job
Very pleased. Clean & efficient.
Sandra, Surrey
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
House wife
We are very happy with the work that was done and would have them again.
Marlene, Surrey
Posted on 22/08/2018
, work completed 22/08/2018
Recommended
Satisfied customer
On the plus side: work done in line with price quoted. Fitters punctual, polite and as clean as it is reasonable to expect. One issue with original product installed was resolved quickly and without complaint. Only negative was the overall timing. Told 6 days but 2 fitting teams, so ran into a second week and had to adjust work to accommodate this.
Richard, Surrey
Posted on 16/03/2015
, work completed 16/03/2015
Recommended
very good.
Archie, Surrey
Posted on 07/08/2015
, work completed 07/08/2015
Recommended
Excellent
We were very pleased with quality, standard & work ethic. Represented the company well & overall very pleased with result.
Ian, Surrey
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
My Review
They were very good, arrived on time, tidied up every day, and both men were very pleasant and polite.
Gina, Surrey
Posted on 03/11/2015
, work completed 03/11/2015
Recommended
Great job
We are very pleased with our new entrance door & side panels fitted by Ewell Window Company. Very clean & tidy installation by Wayne & Lawrence, a credit to their company. No hassle, quick turn round from order & competitive price. Excellent.
David, Surrey
Posted on 17/11/2016
, work completed 17/11/2016
Recommended
Replacement windows & conservatory
I got a number of estimates but the advice I got from Ewell Windows made me think of them when the prices came in. Work when started was efficient and clean. A few niggles but all sorted as requested. The end result was fabulous.
Stephen, Surrey
Posted on 20/01/2017
, work completed 20/01/2017
Recommended
Good work/quality finish
Have used Ewell Windows before. Competitive pricing/quality works & materials.
Barry, Surrey
Posted on 27/08/2015
, work completed 27/08/2015
Recommended
Brilliant job
Very good and tidy work, no mess left at premises on completed job.
Which? Trusted Traders Consumer
Posted on 05/12/2016
, work completed 05/12/2016
Recommended
Good work
Window ready-to-install date was a little longer than we were lead to believe by the sales team. Installation team were very professional and friendly. I have no hesitation in recommending them.
Stephen, Surrey
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Great job!
Single window replacement which proved to be a tricky job. The guys were brilliant though, took their time and did a great job. Cleaned up after themselves too.
Emma, Surrey
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Excellent service
Great experience all round! Easy booking and viewing. Clean workers and great product and finish. Highly recommend.
Hannah, Surrey
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
Insulated windows really well
Ewell windows said they would install by a certain date which they did not come out on this was disappointing and a communication issue. However when they did come out the installers were amazing, they did a fantastic job and were very quick. We are pleased with the new windows.
Michelle, Surrey
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
Excellent service
Fitters turned up on time and carried out job efficiently and professionally. Cleaned up after themselves after each day, leaving us to carry on as normal. Animal friendly. I was very happy with such excellent service.
Peter, Surrey
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
Very good job
Very pleased with the work. The 2 windows fitters were friendly, professional, on-time and tidied up afterwards.
Graham, Surrey
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Prompt & efficient
From the moment I contacted Ewell Windows they responded quickly even suggestion a temporary solution to a broken glass door panel. The re-fitting of my new front door and door surround panels was done on time. The fitters were polite, friendly and extremely tidy. I have no hesitation in recommending Ewell Windows.
Julie, Surrey
Posted on 18/02/2019
, work completed 18/02/2019
Recommended
Satisfied
Good service, friendly and done to time. Perhaps could have used dust covers.
Graham, Surrey
Posted on 15/10/2015
, work completed 15/10/2015
Recommended
Installation new windows
The installation team worked very well. They used ceiling supports as requested and did not disturb the building structure. The work was completed in a tidy & neat way. They were very helpful. The only problem was with the width of the sash windows. The drawing said 570mm they were in fact 670mm wide. But they look in proportion to the job.
Alan, Surrey
Posted on 15/03/2016
, work completed 15/03/2016
Recommended
My Review
Very happy with goods supplied & service by the fitter who was very professional.
Andrew, Surrey
Posted on 03/05/2016
, work completed 03/05/2016
Recommended
Professional & tidy
Really high quality job fitting our new window. Worked in a really neat & tidy way, and was really professional.
Sarah, Surrey
Posted on 24/08/2016
, work completed 24/08/2016
Recommended
Excellent, prompt service
Replaced front door. Items efficiently delivered & installed on time.
Kevin, Surrey
Posted on 05/12/2016
, work completed 05/12/2016
Recommended