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ExcelHeat Solutions Ltd

5.0

24 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

We are dedicated to providing exceptional services for all your plumbing and heating needs. With years of experience in the industry, our team of skilled professionals is committed to delivering top-notch solutions to ensure your comfort and satisfaction. We pride ourselves on delivering reliable and trustworthy services to our customers. We strive to exceed your expectations by providing personalised solutions tailored to your specific needs.Our team is dedicated to ensuring that your plumbing and heating systems are functioning optimally, helping you save energy and money in the long run. Customer satisfaction is at the core of our business. We believe in building long-lasting relationships with our clients based on trust, transparency, and integrity. We take the time to listen to your concerns, answer your questions, and provide clear explanations of the work that needs to be done. Our goal is to ensure that you feel confident and informed throughout the entire process.

What we do

  • Gas installers

  • Plumbers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Immersion Heaters
    • Radiators and central heating
  • Heating contractors

    • Oil fired heating equipment

Customer reviews

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5.0
24 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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New boiler
Customer Service
Quality
Value
Bryn called to give me a quote to replace my old boiler. He explained exactly what I would need to have done and gave me various options. He was able to come and fit it with a minimum of delay and the job was done quickly and efficiently. He took time to explain all the workings of the controls, and promised backup if I had problems. I am glad I chose Excel heat.
Customer in Flintshire Posted on 17/09/2024 , work completed 16/09/2024
Super service and excellence in his field
Customer Service
Quality
Value
We first used Bryn over 8 years ago when a friend passed his details on. We’d had issues with our boiler that were ongoing when we bought our house. We had another company out several times who supposedly fixed the issue only for it to return time and time again. We had Bryn over once and he sorted it. From then on we haven’t used anyone else! We have found him to be professional, knowledgeable and very trustworthy. He’s also a really friendly person and one of the few trades we have e found to not let us down. When we moved to our new house it’s been a project and Bryn has been there to do everything. From fitting a new boiler to installing new radiators to even fixing issues on our swimming pool and saving me on several occasions when I’ve had a burst water pipe outside and a leak inside! I call and he’s there. We couldn’t ask for more. Bryn is also committed to moving his business forward and has recently trained in ground source heating which is also a blessing as we had that installed a while back too. We know he’s got us covered. Unlike other companies he’s honest and this is so important. He’s always transparent about things and we know we can totally trust him. We would never recommend someone we weren’t happy with ourselves and we are happy to shout about how brilliant Bryn is from the rooftops. My husband now also uses him for any issues within his office premises. Thank you Bryn for your honesty, professionalism and your skill! You have saved us many times!
Customer in Denbighshire Posted on 14/09/2024 , work completed 12/09/2024
New boiler
Customer Service
Quality
Value
Bryn and his team fitted a new boiler at my house, the work was completed on schedule and he kept me up to date throughout the whole process from ordering to supply. His communication was of the highest standard, his attention to detail was impeccable. He understood what I was looking for and also advised on the very best options available. I have known Bryn for many years and his priority is always what the customer needs are, his aftercare is also what stands out. He always makes himself available if you require any work and even after installation you will find him helpful. The work he delivers is outstanding and of the highest standard. You will not find a better tradesman anywhere. Thank you Bryn, and your team are a credit to you.
Customer in Conwy Posted on 10/09/2024 , work completed 09/09/2024
Smooth installation of new oil boiler
Customer Service
Quality
Value
I would definitely recommend Bryn from Excelheat Solutions Ltd to replace your oil boiler. He & Tom removed my old boiler, installed a new Worcester combi oil boiler and hive plus gauge to measure oil volume in my tank. Bryn is extremely knowledgeable and patiently and clearly explained the whole procedure. Both he and Tom are a pleasure to have in your house and worked industriously to complete the job on time respecting my home.
Customer in Denbighshire Posted on 04/09/2024 , work completed 02/09/2024
Highly Recommended
Customer Service
Quality
Value
It is a pleasure to highly recommend Bryn Roberts and ExcelHeat Solutions Ltd. We have used this local company for a number of years and have always been impressed by their professionalism,reliability and expertise.
Customer in Denbighshire Posted on 01/09/2024 , work completed 04/10/2023
Installation of a new Worcester Danesmoor boiler
Customer Service
Quality
Value
Our new oil boiler was installed by Bryn Roberts and his colleague Tom. Both have knowledge, skills and experience, linked with a determination to do an excelent job - and all of this with superb communication and social skills. Thank you both so much.
Customer in Flintshire Posted on 12/08/2024 , work completed 08/08/2024
Immersion to combi upgrade
Customer Service
Quality
Value
Bryn initially came to see us to help resolve a hot water issue, it soon became obvious to us that the old system required an upgrade in order to heat the house etc efficiently. Bryn wasn't pushy in trying to sell us a new boiler, he took the time to explain all our options clearly and really went out of his way to help us! We knew then we would be in good hands!! Bryn and Tom were able to fit the new boiler and take away the old efficiently, effectively and with little disruption to the rest of us! They were both friendly, approachable and really nice guys! The boiler is top notch, it looks fantastic and we cannot fault their work! Clean and tidy -with super shiny pipes!! Thankyou both so much...!!! Would recommend Excelheat all day long!! So much so, we've already booked them for a couple more jobs!!! We never leave a review, but Excelheat deserve this one 😉
Customer in Denbighshire Posted on 31/07/2024 , work completed 31/07/2024
Is this the Perfect Plumber?
Customer Service
Quality
Value
A builder renovated our shower room and left a pathetic dribble of a gravity fed shower. Along came Bryn Roberts of Excel Heat Solutions and his team to fit a new Unvented Indirect Hot Water Cylinder. He patiently explained this jargon in detail and arrived with colleagues soon afterwards. Their work was impeccable, quickly but carefully executed with a minimum of mess, and they were courteous, polite, timely and efficient. They arrived exactly when they said they would and left ahead of schedule. They spirited away all debris, cardboard boxes and old parts, leaving a tidy and impressive installation. At all times they were polite, friendly and patient. Very importantly, they responded promptly to anxieties about the installation and were quickly available to revisit their work or give advice in the following weeks. The installation did not cost as much as I was expecting. All round - the perfect plumber
Customer in Conwy Principal Area Posted on 21/07/2024 , work completed 24/06/2024
Central Heating Boiler
Customer Service
Quality
Value
Bryn Roberts, plus Tom his helper, Were fantastic he went more out of his way to please ourselves with his work efforts. He also went the extra mile to solve a couple of issues with my households plumbing at no extra costs. I can only speak highly of his company and I will recommend his company to anybody I know looking to have a boiler replaced. His time schedule was kept to as per his agreement that's rare with my experience of building trades companies. The work was completed exactly to the time scale he put on it. His advice to which boiler to have and where to locate it was perfect. This boiler is the best central heating boiler I have owned in my 76 years of age.
Customer in Posted on 04/07/2024 , work completed 04/07/2024
First Class Job!
Customer Service
Quality
Value
We needed a new oil boiler. We phoned Bryn and he very quickly came to give us a quote which we accepted . Bryn and Tom came a week later to do the job. The two of them were so professional and could not have been more pleasant or helpful. The installation of our boiler, not easy because of it having to be moved from kitchen to garage, was completed to a very high standard. The work was neatly and efficiently done and when it was finished we were amazed at how there was nothing to clear up! We cannot recommend this company enough. Brilliant job. Many, many thanks Bryn and Tom.
Customer in Flintshire Posted on 23/06/2024 , work completed 16/06/2024