Endorsed by Which?

ExcelHeat Solutions Ltd

5.0

19 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

We are dedicated to providing exceptional services for all your plumbing and heating needs. With years of experience in the industry, our team of skilled professionals is committed to delivering top-notch solutions to ensure your comfort and satisfaction. We pride ourselves on delivering reliable and trustworthy services to our customers. We strive to exceed your expectations by providing personalised solutions tailored to your specific needs.Our team is dedicated to ensuring that your plumbing and heating systems are functioning optimally, helping you save energy and money in the long run. Customer satisfaction is at the core of our business. We believe in building long-lasting relationships with our clients based on trust, transparency, and integrity. We take the time to listen to your concerns, answer your questions, and provide clear explanations of the work that needs to be done. Our goal is to ensure that you feel confident and informed throughout the entire process.

What we do

  • Gas installers

  • Plumbers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Immersion Heaters
    • Radiators and central heating
  • Heating contractors

    • Oil fired heating equipment

Customer reviews

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5.0
19 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent work
Customer Service
Quality
Value
I cannot recommend ExcelHeat Solutions more highly. Having just had a new boiler, piping and radiators fitted by them, they did a fantastic job in no time at all. Bryn is a fantastic point of contact. Always quick to respond and happy to answer any questions you have. Even if your schedule isn't the normal 9-5. His team were exemplary, polite, diligent and very amicable and they did a perfect job, I couldn't have asked for better. The quality of their work speaks for itself.
Customer in Conwy Principal Area Posted on 12/11/2024 , work completed 12/11/2024
A massive thank you
Customer Service
Quality
Value
I can’t thank Excel Heat Solutions, specifically Bryn, for his help. Finding myself with no hot water or heating and no idea what to do to restart the boiler, I reluctantly tried knocking on Bryns door for advice and he couldn’t have been more gracious. Not only did he explain what he thought was wrong, he stopped what he was doing and came to look at the boiler. He got the boiler up and running in no time at all and then patiently guided me through the steps he had taken so that if it was to happen again I would know exactly what to do. His professionalism and knowledge was outstanding and his kindness and patience really made a difference to what had been a stressful situation. I would highly recommend Bryn and his company to anyone needing a skilled and trustworthy heat specialist. Thank you
Customer in Sir Ddinbych Posted on 01/11/2024 , work completed 31/10/2024
No heating or hot water
Customer Service
Quality
Value
Contacted Bryn at Excel heating solutions.He promptly sorted the flue problem when he said he would,very reliable and explained what needed to be done.I was so reassured and have recommended the company .I will also be booking for my boiler to be serviced 10 /10 thank you Bev
Customer in Denbighshire Posted on 21/10/2024 , work completed 04/10/2024
Fantastic Service
Customer Service
Quality
Value
Cannot recommend these guys highly enough, pretty much textbook perfect in terms of what you would hope for in a boiler installation. Eventual price kept to the quote (actually worked out slightly lower), Bryn and Tom turned up promptly as expected and worked steadily and efficiently all day until the job was completed. They answered all our questions and Bryn took pains to make explain the workings of the system. The old boiler was taken away, and everything was so tidy after they finished that I wouldn't have known they had been there, if it wasn't for the glorious heat. New boiler has been in place for a week now, and it is working brilliantly, very quietly and efficiently. Well worth the money in replacing our old, inefficient 12 year old boiler, even if it hadn't broken down for the umpteenth time and I would definitely recommend ExcelHeat Solutions.
Customer in Conwy Principal Area Posted on 04/10/2024 , work completed 27/09/2024
Excellent job
Customer Service
Quality
Value
Bryn and Tom are nice polite guys, hard working and completed our new boiler installation efficiently and in expedient time. We would have no hesitation in recommending the company to potential customers and wish them well in the future.
Customer in Sir Ddinbych Posted on 01/10/2024 , work completed 23/09/2024
New boiler
Customer Service
Quality
Value
Bryn called to give me a quote to replace my old boiler. He explained exactly what I would need to have done and gave me various options. He was able to come and fit it with a minimum of delay and the job was done quickly and efficiently. He took time to explain all the workings of the controls, and promised backup if I had problems. I am glad I chose Excel heat.
Customer in Flintshire Posted on 17/09/2024 , work completed 16/09/2024
Super service and excellence in his field
Customer Service
Quality
Value
We first used Bryn over 8 years ago when a friend passed his details on. We’d had issues with our boiler that were ongoing when we bought our house. We had another company out several times who supposedly fixed the issue only for it to return time and time again. We had Bryn over once and he sorted it. From then on we haven’t used anyone else! We have found him to be professional, knowledgeable and very trustworthy. He’s also a really friendly person and one of the few trades we have e found to not let us down. When we moved to our new house it’s been a project and Bryn has been there to do everything. From fitting a new boiler to installing new radiators to even fixing issues on our swimming pool and saving me on several occasions when I’ve had a burst water pipe outside and a leak inside! I call and he’s there. We couldn’t ask for more. Bryn is also committed to moving his business forward and has recently trained in ground source heating which is also a blessing as we had that installed a while back too. We know he’s got us covered. Unlike other companies he’s honest and this is so important. He’s always transparent about things and we know we can totally trust him. We would never recommend someone we weren’t happy with ourselves and we are happy to shout about how brilliant Bryn is from the rooftops. My husband now also uses him for any issues within his office premises. Thank you Bryn for your honesty, professionalism and your skill! You have saved us many times!
Customer in Denbighshire Posted on 14/09/2024 , work completed 12/09/2024
New boiler
Customer Service
Quality
Value
Bryn and his team fitted a new boiler at my house, the work was completed on schedule and he kept me up to date throughout the whole process from ordering to supply. His communication was of the highest standard, his attention to detail was impeccable. He understood what I was looking for and also advised on the very best options available. I have known Bryn for many years and his priority is always what the customer needs are, his aftercare is also what stands out. He always makes himself available if you require any work and even after installation you will find him helpful. The work he delivers is outstanding and of the highest standard. You will not find a better tradesman anywhere. Thank you Bryn, and your team are a credit to you.
Customer in Conwy Posted on 10/09/2024 , work completed 09/09/2024
Smooth installation of new oil boiler
Customer Service
Quality
Value
I would definitely recommend Bryn from Excelheat Solutions Ltd to replace your oil boiler. He & Tom removed my old boiler, installed a new Worcester combi oil boiler and hive plus gauge to measure oil volume in my tank. Bryn is extremely knowledgeable and patiently and clearly explained the whole procedure. Both he and Tom are a pleasure to have in your house and worked industriously to complete the job on time respecting my home.
Customer in Denbighshire Posted on 04/09/2024 , work completed 02/09/2024
Highly Recommended
Customer Service
Quality
Value
It is a pleasure to highly recommend Bryn Roberts and ExcelHeat Solutions Ltd. We have used this local company for a number of years and have always been impressed by their professionalism,reliability and expertise.
Customer in Denbighshire Posted on 01/09/2024 , work completed 04/10/2023
Installation of a new Worcester Danesmoor boiler
Customer Service
Quality
Value
Our new oil boiler was installed by Bryn Roberts and his colleague Tom. Both have knowledge, skills and experience, linked with a determination to do an excelent job - and all of this with superb communication and social skills. Thank you both so much.
Customer in Flintshire Posted on 12/08/2024 , work completed 08/08/2024
Immersion to combi upgrade
Customer Service
Quality
Value
Bryn initially came to see us to help resolve a hot water issue, it soon became obvious to us that the old system required an upgrade in order to heat the house etc efficiently. Bryn wasn't pushy in trying to sell us a new boiler, he took the time to explain all our options clearly and really went out of his way to help us! We knew then we would be in good hands!! Bryn and Tom were able to fit the new boiler and take away the old efficiently, effectively and with little disruption to the rest of us! They were both friendly, approachable and really nice guys! The boiler is top notch, it looks fantastic and we cannot fault their work! Clean and tidy -with super shiny pipes!! Thankyou both so much...!!! Would recommend Excelheat all day long!! So much so, we've already booked them for a couple more jobs!!! We never leave a review, but Excelheat deserve this one 😉
Customer in Denbighshire Posted on 31/07/2024 , work completed 31/07/2024
Is this the Perfect Plumber?
Customer Service
Quality
Value
A builder renovated our shower room and left a pathetic dribble of a gravity fed shower. Along came Bryn Roberts of Excel Heat Solutions and his team to fit a new Unvented Indirect Hot Water Cylinder. He patiently explained this jargon in detail and arrived with colleagues soon afterwards. Their work was impeccable, quickly but carefully executed with a minimum of mess, and they were courteous, polite, timely and efficient. They arrived exactly when they said they would and left ahead of schedule. They spirited away all debris, cardboard boxes and old parts, leaving a tidy and impressive installation. At all times they were polite, friendly and patient. Very importantly, they responded promptly to anxieties about the installation and were quickly available to revisit their work or give advice in the following weeks. The installation did not cost as much as I was expecting. All round - the perfect plumber
Customer in Conwy Principal Area Posted on 21/07/2024 , work completed 24/06/2024
Central Heating Boiler
Customer Service
Quality
Value
Bryn Roberts, plus Tom his helper, Were fantastic he went more out of his way to please ourselves with his work efforts. He also went the extra mile to solve a couple of issues with my households plumbing at no extra costs. I can only speak highly of his company and I will recommend his company to anybody I know looking to have a boiler replaced. His time schedule was kept to as per his agreement that's rare with my experience of building trades companies. The work was completed exactly to the time scale he put on it. His advice to which boiler to have and where to locate it was perfect. This boiler is the best central heating boiler I have owned in my 76 years of age.
Customer in Posted on 04/07/2024 , work completed 04/07/2024
First Class Job!
Customer Service
Quality
Value
We needed a new oil boiler. We phoned Bryn and he very quickly came to give us a quote which we accepted . Bryn and Tom came a week later to do the job. The two of them were so professional and could not have been more pleasant or helpful. The installation of our boiler, not easy because of it having to be moved from kitchen to garage, was completed to a very high standard. The work was neatly and efficiently done and when it was finished we were amazed at how there was nothing to clear up! We cannot recommend this company enough. Brilliant job. Many, many thanks Bryn and Tom.
Customer in Flintshire Posted on 23/06/2024 , work completed 16/06/2024
Excellent Boiler Enginner
Customer Service
Quality
Value
Bryn services our 2 Worcester Bosch boilers every year that he installed 5 years ago and his installation and service work is excellent. His work is extremely tidy and performed to the highest quality possible. Couldn’t be more happy with Bryn, he is a tradesperson who you can totally trust.
Customer in Isle of Anglesey Posted on 18/06/2024 , work completed 18/06/2024
5 star plumber
Customer Service
Quality
Value
We got in touch with Bryn (Excell heat solutions) after being let down by another plumber to fit oil central heating system in my offices. From start to Finnish Bryn and Tom were prompt, hardworking knowledgeable, clean, tidy and superb communications. They worked really hard over 4 days getting the job done despite certain obstacles being put in their way which was not of their doing(faulty electrics ) which Bryn contacted a superb electrician to sort the problem out.both Bryn and Tom were the ultimate professionals and an absolute delight to make a few well earned cups of tea. The quality of the work undertaken was fantastic and everything was left spotless upon them leaving. Both myself and my wife cannot thank Bryn and tom enough for all their hard work despite the occasional curve ball thrown their way. Everything was completed within the price that we agreed despite the few complications that were thrown their way. We would not hesitate to recommend excell(bryn&tom) to anyone as their work quality is absolutely 5 stars and they have got the job of doing the yearly service on the boiler (total no brainer). So thank you lads for the amazing job you have both done it’s been a pleasure and an honour to be your tea boy😂 Regards Chris fone
Customer in Conwy Principal Area Posted on 17/06/2024 , work completed 10/06/2024
Endorsement Reference
Customer Service
Quality
Value
Bryn was very accommodating the whole way through, Installed a full heating and plumbing system, Also coming back to finish off more once kitchen is installed, Would always recommend.
Which? Trusted Traders Consumer Posted on 15/04/2024 , work completed 25/09/2023
Endorsement Reference
Customer Service
Quality
Value
Called out on 2 occasions, both times efficient and helpful.
Which? Trusted Traders Consumer Posted on 15/04/2024 , work completed 13/02/2024