Exclusive Plumbing and Heating Ltd

Illie and John replaced an old solar water heating cylinder. Excellent work done at short notice (we suddenly had no hot water). Friendly and professional, leaving no mess.

Exclusive Plumbing and Heating were called in to assist with some issues with our heating system during a kitchen refit/ building work. Ilie was very professional and knowledgeable, and helped significantly. We arranged for them to come back and replace our old heating system- communication was prompt and clear, the work was done at a convenient time and with a high level of care and respect for the house. Very carefully protected carpets, etc., and clearly took a great deal of pride in the work and result. I would highly recommend.

Arrived on time. Job completed with further relevant info. Correct bill. Took one hour as advised beforehand. Very helpful. New tel number provided.

After having several heating engineers attempting to fix my boiler and causing more problems than solving any 'Exclusive Plumbing and Heating' fixed the system and corrected the many faults caused by previous engineers. The system is now good. Excellent service - thorough, obliging and knowledgeable. The best service I have ever experienced and I highly recommend.

Came quickly to fix a radiator that had fallen off the wall. Polite and very tidy....even hovered the kitchen after they had finished the job and fixed a problem with the toilet flush while they were here. Great service from start to finish.

Ilie responded quickly to query about a problem with boiler + unvented cylinder in the house. Very quickly visited, identified the issue and advised on quote for the work needed to fix the problems. Very courteous and clean work doing the job, protected the floor and explained what was being done (as well as kindly answering some other questions about the system in the house). Very clean + tidy, got the job done quickly and in line with the very fair quote given for the job. Excellent communication throughout, very helpful and approachable. Excellent service on the whole, highly reccomended!

Illy and John replaced my ancient boiler with a new Worcester Bosch within the day. Very happy with the price, the quality, the attention to detail. Their work exceeded my expectations; new boiler is quiet, the radiators work better and the hot water is hotter! Wonderful!

I called Ilie due to the number of good reviews on his Which? listing. Excellent service, came out on a Saturday morning to fix a dead boiler. Diagnosed the problem, went to look for replacement part, fitted it and undertook boiler service which was due anyway. Discovered several areas where my previous engineers had not done a proper full service. Very considerate, explained what he was doing, dust sheets on the floor and shoes off. A model of excellent service with a fair and reasonable price.+

Ilie & his assistant first attended on 12/7/2023 to replace a faulty immersion heater in the hot water cylinder. On inspection he found it was a faulty temperature setting thermostat. Due to the age of the copper cylinder & corrosion he advised against replacing the immersion heater as he was concerned not to damage the cylinder. So he replaced the thermostats adjuster & safety cut-out device, to avoid me having to have the expense of a new cylinder. But warned me that if it cuts out again then a new cylinder would be needed. He took the time to explain fully the benefits of eventually replacing the copper cylinder with a more up-to-date energy efficient stainless steel version. In September the immersion heater failed again, so contacted Ilie requesting a quote for a new stainless steel cylinder, which was received, the cylinder ordered & fitted within a week. The installation of the Telford Tempest 150 ltr cylinder was completed within 8.5 hours, with the minimum of disruption & absolutely no mess left behind. Having experienced poor service from various plumbers in the past, I was apprehensive of using yet another company, but I need not have worried as everything was done stress free & at a reasonable cost. I would definitely recommend this Company & use them again for their friendly efficient service & willingness to explain the various options available.

Got a quote from Ilie at Exclusive Plumbing and Heating Ltd and it was not only much better value than another quote I had, but the job was well explained. The work entailed replacing our existing central heating boiler, which required moving pipes around, removing an old radiator and fitting a towel rail. Ilie communicates well by text and email. Ilie started the job off, then John completed the work. He was careful with my carpets, immediately covering the stairs and hall and tidied after work each day. The Worcester boiler is so much better than our old one and is quieter too. It was also reassuring when I mentioned the work to a friend, who has a property business and has used Ilie for many years. I am very pleased with the boiler, the way the work was carried out and the customer service. Will be using this company for any future work for definite.