Exclusive Plumbing and Heating Ltd

My toilet integrated cistern stopped working and I could not find anyone to fix it. Luckily Which? Trusted Traders was recommended to me and through that I found Ilie, and what a find he was. He responded to my enquiry quickly, came to check out what was needed, gave me practical advice on the alternatives, installed a new cistern and took away all the rubbish. There were only a few days between enquiry and completion and I couldn’t be more pleased.

We have been looking to change our boiler for a while and having done our research exploring which boiler we wanted/needed we finally decided on the Worcester Bosch 8000 Life. We joined “Which” to find a reputable heating engineer. Out of the 3 quotes we got, we decided on Exclusive Plumbing and Heating Ltd. The price quoted was very competitive and reasonable. Ilie provided really helpful and knowledgeable advice, he came out twice to review and explain the quote and also assured us we had chosen the right Bolier for our house. We finally decided to change our boiler to a Worcester Bosch 8000 Life, replace our pipe work, install 4x new column radiators and install a Hive system. Ilie informed us of his progress and any issues that required our consultation. Ilie’s team kept the house clean while carrying out their work. All the work was completed very professionally and we are very pleased with the outcome. We now have a new Worcester Bosch 8000 Life boiler, 4 new column radiators and a new Hive thermostat system where I can control my heating via our phones. We found Ilie and his team were very professional throughout the entire process therefore we have given him a contract to look after our yearly services on our 2 buy to let properties as well as any reactive maintenance. Also they are Covid ready, worn PPE and followed all social distancing rules throughout. Top guy highly recommended Ilie, Exclusive Plumbing and Heating Ltd

We have used Ilie and his company for about 7 years or so after he was recommended by a neighbour. A fair number of our street use Ilie for their work. During those years he was serviced our boiler yearly and repaired taps etc when they have failed as well as other jobs. He and his staff are friendly, clean and highly efficient. For me, it is about trusting someone to do a good job. I have no qualms at all about Ilie and his team in this regard. Everything that needs doing is clearly explained beforehand and the approximate costs of parts are discussed etc. The last job was quite a substantial task (replacing leaking parts on some pipe work on the upstairs water tank). The job was done very efficiently and there was no unsightly mess left behind etc. Very pleased. Anything plumbing is always expensive and for this reason we want the job done well. For repairs, because it has been done right first time, we have not needed him to come back to follow up on a job so can't comment on aftercare. I would suspect this would not be an issue though as he is very thorough and decent. Very pleased with my interactions and will continue to use his services. Would recommend without reservation.

Once again Ilie and his team repaired my Vaillant boiler – he came very promptly to assess the problem and quoted for it. As soon as the replacement part was available, one of the men from Exclusive Heating and Plumbing repaired the boiler, which is now functioning perfectly. On both visits, Ilie and his colleague exercised appropriate social distancing. I will certainly be using Ilie’s services again when the need arises.

I contacted Exclusive Plumbing & Heating Ltd from the Which? Trusted Trader website after reading the excellent reviews and have not been disappointed. Ilie, the owner/manager, came the same day and gave me advice and a quotation to supply and install a Gledhill unvented hot water cylinder. He seemed very knowledgeable and gave me a lot of confidence. He, and two of his team, were able to come 2 days later to undertake the work, which was completed in the day and to the agreed quote. The work was carried out expertly and efficiently and they took great care to be as tidy as possible (covering all flooring etc). They left the site completely cleaned up, with all the old materials removed. I believe that Ilie was honest and straightforward in his advice and just generally a nice guy (as were his other workmen). He kept in touch via text or phone both before and after the job was done and did a couple of extra bits for me, still within the original quotation. He is qualified to self-certify his work and issue a compliance certificate for the requirements of building regulations. I would have no hesitation in recommending Exclusive Plumbing and Heating Ltd to family and friends and will definitely be using him for any future plumbing/heating work that I need doing.

The experts advice provide by Ilie and his team was excellent. Their knowledge regarding our current heating and hot water system together with the step by step work to be undertaken was clear and concise and gave us every confidence that they were capable of completing the job. Throughout the installation all of the team were polite and respected our home, making sure the work place was cleaned and tidied before leaving. I have no reservations in using them again and would certainly recommend them to anyone wanting expert advice and a good service at any time.

We hired Ilie to complete a number of jobs including a brand new central heating system. He was able to explain exactly what he would need to do and took on a lot of jobs for us in the end. The first was making our bathroom bigger by moving a wall. He did this very quickly and very skillfully. The wall was down and rebuilt within a couple of days and he had moved the door frame and door into the correct position at the same time. He managed to move the door frame without causing any damage to anything, including the glass window that sits above the door. In moving the wall we were now blocking the loft hatch. We had discussed this beforehand and Ilie had agreed to move the loft hatch and install a ladder. We are thrilled with the results of this ladder, I actually had no idea getting into a loft could be made this easy, and the price was very very reasonable. Once again this was done very speedily and skillfully, even sealing the loft hatch frame with foam filler to exclude drafts. The overall finish was excellent and any holes were filled in and made good. The central heating system had to be done from scratch as the property had previously had no gas installed, nor any other form of central heating. Ilie came over very promptly and explained the different types of boiler that would be suitable for us. He explained very clearly about the different sizes and which size would suit our property, as well as which brands were the better brands. His opinion agreed with the Which? review of boilers, and he recommended one based on the free extended warranty they were offering at the time. He installed the boiler very quickly and went to work installing the pipes for the central heating system. We wanted to have skirting board heating installed, where the hot water runs through special pieces of skirting board instead of radiators. Ilie was interested in this concept and said it wouldn't be a problem but we'd have to supply the parts for that. We eventually had to have the suppliers install it, as they were not happy for Ilie to, but they offered Ilie the chance to learn how to install it which he took. All of the piping in the house was installed very quickly and with minimal fuss. All floorboards were taken up with great care, and put back every evening so that we didn't injure ourselves. Two radiators were installed in the house by Ilie, and he even painted behind them. Overall we are very pleased with the outcome and highly recommend Ilie for all plumbing needs.

I called Ilie to see if he could service our boiler and diagnose a loss of pressure. He was extremely helpful and initially came around very promptly and looked at the boiler without charging a fee. He subsequently carried out a complete service for a very reasonable price and his work was of an extremely high standard.

The job was to completely replace the central heating system with a new boiler and new radiators. This involved lifting floorboards and renewing pipework from the gas meter to the new boiler and removing an old hot water tank as well as a tank in the loft. Absolutely delighted with the quality of the work. Carpets and floorboards lifted and replaced without a trace. All work done as quoted with work starting on the agreed day and completed promptly. From the initial enquiry to the completion of the job communication and helpfulness were excellent. New boiler works perfectly and is heating the hot water and keeping the house nice and warm

The team were absolutely amazing. We asked them to move our whole bathroom upstairs - nothing was too much trouble or too complicated. They worked harder and did more hours than I could have expected all to make sure the job was done to as high a standard as possible. You won't regret hiring this company.