Endorsed by Which?

F Smith & Son (Croydon) Ltd

4.9

92 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
92 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Professional with high standards of work and care
Customer Service
Quality
Value
Although only moving a relatively short distance we still found F Smith & Son (Croydon) Ltd. very professional in carrying out our move. Everything ran smoothly from the time we received a detailed quote with options and costs. Telephone queries and the service provided was exemplary. Everything was clearly explained and followed up promptly in writing. Prior to moving day we had a part packing service and the staff member was friendly, communicative and efficient. On the day all the staff proved to be hard working, accommodating, friendly and professional in completing our move successfully. We were very pleased with the outcome and have no hesitation in recommending Smiths removals.
Jim in Greater London Posted on 08/10/2021 , work completed 30/09/2021
Got the job done!
Customer Service
Quality
Value
F Smith & Son (Croydon) Ltd were able to help me with a short distance move with little notice. The quote was sent over quickly after submitting video/photos. Price was reasonable and extras like boxes, tape, insurance were clearly detailed and available as a choice (not required). Boxes for hanging items were included in the quote. On the move day, they arrived promptly, verified all items to move and quickly but carefully loaded everything. After a lunch break, the unloading began. We have heavy, American-sized furniture and while challenging at times to fit through awkward doorways, they didn't give up. Nothing broken/damaged in the move including glass hutch and solid wood table. Would highly recommend and use this F Smith & Son again to move.
Customer in Greater London Posted on 26/07/2021 , work completed 09/07/2021
Excellent, professional could not be more pleased
Customer Service
Quality
Value
I carefully reviewed different removal companies and chose this one because I was really impressed with the professionalism from the start. They had answers to every question, knew how to package quite tricky things and on the days of packing/unpacking were really excellent. Coupled with this the Director involved himself as well which meant the service felt very personalised. Great professional and friendly staff, with great humour too which always helps :-)
Customer in West Sussex Posted on 10/07/2021 , work completed 01/07/2021
Removal services
Customer Service
Quality
Value
Very happy with the level of service provided. Movers turned up when they said they would, they were careful, polite and efficient and also accommodated one or two small extra requests. Would recommend. Customer service also very good.
Customer in Greater London Posted on 18/06/2021 , work completed 15/06/2021
Great experience
Customer Service
Quality
Value
Brilliant company. Fairly priced and the team worked really hard in very hot conditions on the day of my move. They were quick, efficient and no damage caused. Highly recommended.
Heather in Greater London Posted on 10/06/2021 , work completed 07/06/2021
Great work
Customer Service
Quality
Value
Really great service at short notice. Packing was super efficient and for everything to the new place in one piece.
Customer in Greater London Posted on 07/06/2021 , work completed 04/06/2021
Efficient service
Customer Service
Quality
Value
I used F Smith & Son to move a piano from one room to another in my house. Whilst this was a small job for the company nevertheless the whole process was dealt with in a very professional manner. The quote was reasonable and on the day I was promised a phone call giving me warning of the crew's arrival which I received. The crew arrived and efficiently and quickly moved the piano - no fuss, no mess and no damage. I have used this company before and following my recent experience would definitely use again.
Jane in Greater London Posted on 21/05/2021 , work completed 17/05/2021
Professional and Courteous
Customer Service
Quality
Value
From my first enquiry to the last of my items being safely delivered to my new home, the whole team were absolutely fantastic. Aiden and John were brilliant on moving day and despite issues with confirming dates on my part they were quickly able to adapt to my solicitor schedule- thoroughly recommend this family firm.
Caroline in East Sussex Posted on 17/05/2021 , work completed 14/05/2021
Exemplary work and attitude
Customer Service
Quality
Value
From the outset everyone has been extremely helpful and gone that extra mile to help despite huge problems on completion day. Great movers who were friendly, patient and professional Would definitely use them again.
Jane in Kent Posted on 18/03/2021 , work completed 17/03/2021
THANK YOU
Customer Service
Quality
Value
I would recommend this company to anyone. From my first call enquiring about getting a quote, to the moment the last lorry left my new house I had nothing but amazing service. Thank you F Smith & Son.
Very Satisfied Customer in Essex Posted on 18/03/2021 , work completed 13/03/2021