Endorsed by Which?

F Smith & Son (Croydon) Ltd

4.9

106 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very impressed with the service.
Customer Service
Quality
Value
I had stuff in storage for over five years. Finally had it returned and I was amazed at the condition of everything. It all looked like it only went into storage last week rather than several years ago. Very happy with the staff when they came to put it all into storage and also with the staff who returned it all. quickly done both times with a minimum of fuss. I would happily recommend F Smith and Sons to anyone seeking short or long term storage.
Customer in Greater London Posted on 24/03/2022 , work completed 07/03/2022
Superb Efficiency
Customer Service
Quality
Value
F Smith & Sons were instructed to collected furniture already stored at a warehouse in Dorset and return to Croydon to resume storage at their own warehouse. Throughout the whole matter F Smith conducted themselves with sheer professionalism, fair with their costs and exceptional with their admin. It was a pleasure to liaise with Lorraine and John Smith, both of whom at all times could not have been more helpful to ensure the project ran smoothly. Which it did. I would not hesitate to recommend this company to anyone in Croydon who wishes to receive good old fashioned service. Something that appears to have gone out of fashion these days.
David in Greater London Posted on 03/03/2022 , work completed 02/03/2022
Excellent service from start to finish
Customer Service
Quality
Value
The service provided by the team was excellent from the admin at the start to the loading and delivery on moving day. We had some particularly fragile items which were handled with care and attention. Nothing was too difficult for the guys moving our items, and everything went smoothly on what can be a stressful day. Thank you
Roger in Suffolk Posted on 10/12/2021 , work completed 08/12/2021
Really efficient and accommodating
Customer Service
Quality
Value
This is the second time I've used F Smith and Son, and I wouldn't consider using any other removals firm. They are incredibly efficient, clear in their communications, and very accommodating. It's always easy to get hold of them, and they are always polite and friendly in their dealings. The removals people themselves got the job done in no time. So impressed and grateful!
Customer in Greater London Posted on 09/12/2021 , work completed 07/12/2021
Professional with high standards of work and care
Customer Service
Quality
Value
Although only moving a relatively short distance we still found F Smith & Son (Croydon) Ltd. very professional in carrying out our move. Everything ran smoothly from the time we received a detailed quote with options and costs. Telephone queries and the service provided was exemplary. Everything was clearly explained and followed up promptly in writing. Prior to moving day we had a part packing service and the staff member was friendly, communicative and efficient. On the day all the staff proved to be hard working, accommodating, friendly and professional in completing our move successfully. We were very pleased with the outcome and have no hesitation in recommending Smiths removals.
Jim in Greater London Posted on 08/10/2021 , work completed 30/09/2021
Got the job done!
Customer Service
Quality
Value
F Smith & Son (Croydon) Ltd were able to help me with a short distance move with little notice. The quote was sent over quickly after submitting video/photos. Price was reasonable and extras like boxes, tape, insurance were clearly detailed and available as a choice (not required). Boxes for hanging items were included in the quote. On the move day, they arrived promptly, verified all items to move and quickly but carefully loaded everything. After a lunch break, the unloading began. We have heavy, American-sized furniture and while challenging at times to fit through awkward doorways, they didn't give up. Nothing broken/damaged in the move including glass hutch and solid wood table. Would highly recommend and use this F Smith & Son again to move.
Customer in Greater London Posted on 26/07/2021 , work completed 09/07/2021
Excellent, professional could not be more pleased
Customer Service
Quality
Value
I carefully reviewed different removal companies and chose this one because I was really impressed with the professionalism from the start. They had answers to every question, knew how to package quite tricky things and on the days of packing/unpacking were really excellent. Coupled with this the Director involved himself as well which meant the service felt very personalised. Great professional and friendly staff, with great humour too which always helps :-)
Customer in West Sussex Posted on 10/07/2021 , work completed 01/07/2021
Removal services
Customer Service
Quality
Value
Very happy with the level of service provided. Movers turned up when they said they would, they were careful, polite and efficient and also accommodated one or two small extra requests. Would recommend. Customer service also very good.
Customer in Greater London Posted on 18/06/2021 , work completed 15/06/2021
Great experience
Customer Service
Quality
Value
Brilliant company. Fairly priced and the team worked really hard in very hot conditions on the day of my move. They were quick, efficient and no damage caused. Highly recommended.
Heather in Greater London Posted on 10/06/2021 , work completed 07/06/2021
Great work
Customer Service
Quality
Value
Really great service at short notice. Packing was super efficient and for everything to the new place in one piece.
Customer in Greater London Posted on 07/06/2021 , work completed 04/06/2021