F Smith & Son (Croydon) Ltd

I experienced great service from start to finish. My circumstances were tricky as I exchanged and completed on the same day so I could only confirm and finalise my booking the night before moving! The team on the day worked really hard and nothing was too difficult for them. Everything went smoothly with zero damages. I highly recommend this company. You get what you pay for with removal companies and these guys were worth every penny.

Excellent service from start to finish, our exchange of contracts kept getting delayed, they held our removal date, they arrived on time, packed, unpacked and re assembled everything perfectly without any breakages. Both teams were very pleasant. Would highly recommended this family run removal firm.

Absolutely brilliant -made my move exceptionally easy …Arrived promptly & all men were polite, friendly and professional. Took amazing care of my furniture ….I was also very happy with the price …. Would definitely use them again and will be recommending them 5* …Thank you so much xx

Wow, what a wonderful company and staff! we were completely overawed by moving after 25 years in the same house and the company and the men who came were THE BEST! So helpful, kind, accommodating and friendly - they were such hard workers and were just brilliant!

I was very pleased with the service F Smith & Son provided. That ran from the individual who surveyed my flat and moving needs, the drop off of the packing materials, the two individuals who moved my boxes and furniture out of my old flat into my new home, and the office staff who processed the payments. Very courteous and efficient. Very glad I took the recommendation from a friend who had used them earlier this year.

Our moving experience was made so much easier and less stressful thanks to the team at F Smith & Son (Croydon) Ltd. From the initial communication and booking process to the move itself, they were professional, knowledgeable and friendly. Our belongings were moved to our new home efficiently and with great care. We would absolutely recommend their services or use them again in future.

I highly recommend F Smith & Son for packing and removals. From the survey for the fee estimate, through to the move itself, everyone was very helpful and professional. They went beyond the service offered by large national firms which was invaluable to me. They made what could have been a very stressful experience very straight forward and easy.

We used F Smith for our recent home removal. The 5 lads who loaded the vans on 11th January were really efficient and friendly and took great care. The vans were unloaded to our new home on 15th January with equal efficiency and care by 3 operatives. All were very helpful, flexible, polite and cheerful. The whole booking and execution of the service was painless and very professional. I would definitely use Smiths again.

We have used Smith and Sons before on our previous move and had no hesitation using them again for this move. We were not disappointed. From the moment of booking through to arranging the final collection of packing materials everyone that has interacted with me has been the utmost professional. The move went without a hitch, no damage to any walls or our possessions and it was completed quicker than expected. I would highly recommend them to others as a reliable, trusted and high quality moving service.

I had a complex move having to pick up items from another removalist, with whom I had had an altercation, and deliver to my residence. The items in question were to be hoisted three floors down to the lowest floor. It took a while to agree a date because I had to resolve insurance issues with the previous removalist. F. Smith and Son was a pleasure to deal with right from the start to the end of the move. Their admin team (Lorraine) was incredibly professional. The quote was thorough and they took their time to understand the terrain. Mr Smith's communication was professional and timely and consistent as we were delayed in confirming a date. The moving crew on the day were skilled, professional and polite. They knew exactly what they were doing and got on with it with absolutely no drama. I would have no hesitation in recommending them and using them again myself.

We had an excellent service from F Smith & Son, comprising removals from house into storage, storage, and removals from storage into new house. The pre-move assessment and discussions were very friendly and professional, and very understanding of late changes and options. On the day, our removals team were efficient, tidy, and very careful - psying close attention to our wishes, while often offering suggestions. And between dates, we had clear, simple and regular communications. At all times, inspiring confidence that our possessions were being well looked after. Thank you for a superb service, which helped managed our anxieties at all times.

We were very impressed with the estimator. Compared to the other companies we approached, we felt that we were treated as individuals. We were not some part of a process that required us to sign endless disclaimers. The office staff were also friendly and efficient The removal men themselves were also excellent - nothing was too much trouble. I would happily recommend F S Smith if you have a house removal to undertake (we went for the full packing service and have no regrets - it was the right decision for us).

The team from Smiths were excellent in their work - respectful, efficient and considerate at a very stressful time for us.

Our move went smoothly thanks to the fantastic guys who did the removals. It was a bit worrying as our stuff was going all the way from Surrey to Yorkshire the day before we did but everything run like clockwork. The guys loaded up in a professional and timely manner and a friend let them in the house in Yorkshire and said What great guys they were. They treated our property with care and respect . I will not hesitate to recommend you guys in the future. Thank you so much for making a stressful time that bit easier.

Excellent service. Home move from a house in Sutton to a second floor flat in Henley-on-Thames went smoothly and efficiently.

Everything about the move was perfect, the timing at both ends was spot on and the work carried out with expert efficiency. I could not find fault with any aspect of the move. Well Done.

Extremely satisfied with all aspects of our move to another local property. The team arrived very punctually and worked continually over the day of packing, which they did. There was plenty of (some paid for by us) material to pack our own delicate/personal items. We had some awkwardly placed pieces of furniture to take out and, with great ingenuity and good humour, they succeeded without any damage. I don’t want to single out any one particular team member - they were all great, worked extremely hard over the moving day too, were very helpful and friendly. There were no extra costs, only very minor damage - all at a very competitive price. Overall very happy with our experience moving with FH Smith - thank you again to the guys!🙂

The company really care about their workers ensuring they receive breaks, and training, and are fit and knowledgeable. The workers moved my furniture with care and precision, were fit and able to work at pace, and knew when to break and what challenges to tackle first. I was completely overwhelmed at how quickly one person built my old bed frame. It would have taken me many hours to do on my own. They were a very well match pair who had different strengths and were open about what they found challenging. The teamwork was fantastic. They remembered things I forgot such as covering my mattress. The whole day was soooo calm as they were so reliable and took control. Expensive but I guess very worth it as I had zero hassle. The office staff were super too.

We were fortunate to have F Smith& Son removals recommended to us by a friendly property agent. What a top tip, from the first meeting with our estimator (Steve) very professional to contact with the staff at and finally with the team who worked with us over two days led by Chris & Lee with Jim& Conner. It was a highly professional and friendly no fuss and nothing is too much trouble company. My wife can not speak more highly of this the company and their employees. Thank you for making the transition from our previous home of 45 years to our new home a smooth trouble free and pleasant experience.

F Smith & Sons moved us from Surrey to Co. Durham. The move took 3 days which was the agreed timeframe. They were recommended to us and I would have no hesitation in recommending them to others. The driver communicated with us by text and was good enough to do a slight detour. They were polite and efficient in the packing, loading, delivering and unloading. They rebuilt a triple wardrobe and a desk as previously agreed. I was impressed by their processes, a very professional outfit. The staff in the office have always been friendly and approachable.

The team of three arrived early on the day and were efficient in every way. Nothing was broken or lost. We were very pleased. Your quotation was very competitive and much better than using removers from our part of Surrey. We had not thought of using removers from the delivery end and are very glad we did. Excellent.

I had stuff in storage for over five years. Finally had it returned and I was amazed at the condition of everything. It all looked like it only went into storage last week rather than several years ago. Very happy with the staff when they came to put it all into storage and also with the staff who returned it all. quickly done both times with a minimum of fuss. I would happily recommend F Smith and Sons to anyone seeking short or long term storage.

F Smith & Sons were instructed to collected furniture already stored at a warehouse in Dorset and return to Croydon to resume storage at their own warehouse. Throughout the whole matter F Smith conducted themselves with sheer professionalism, fair with their costs and exceptional with their admin. It was a pleasure to liaise with Lorraine and John Smith, both of whom at all times could not have been more helpful to ensure the project ran smoothly. Which it did. I would not hesitate to recommend this company to anyone in Croydon who wishes to receive good old fashioned service. Something that appears to have gone out of fashion these days.

The service provided by the team was excellent from the admin at the start to the loading and delivery on moving day. We had some particularly fragile items which were handled with care and attention. Nothing was too difficult for the guys moving our items, and everything went smoothly on what can be a stressful day. Thank you

This is the second time I've used F Smith and Son, and I wouldn't consider using any other removals firm. They are incredibly efficient, clear in their communications, and very accommodating. It's always easy to get hold of them, and they are always polite and friendly in their dealings. The removals people themselves got the job done in no time. So impressed and grateful!