Fancy Floors

From entering the shop to browse carpets, getting an estimate and then the fitting of the carpet was a pleasurable experience. Both Dave and his fitter were friendly and polite. Thank you Fancy Floors.

No prior written quote. Pleasant staff and work was well done. Did not understand final invoice and rang to clarify the situation.

Recommended Fancy Floors by a friend, from the first point of contact with David, was impressed by his personable, professional manner. Nothing was too much trouble - initial measure up was booked for the next day, and a range of quotes sent within a few days of that - with options to go in all directions, budgets and finishes. I knew my budget, and had a top end figure, which i dealt with transparently with David, he was incredibly understanding and accommodating, really explaining WHERE the money goes, and where it is best spent concentrating on in terms of carpet and underlay choice - also provided good insight into the overall 'height' after install (saved me having to shave the underside of my doors, saving me a lot of money in extra labour!), and the implications of pets on particular carpet choices. Picking the carpet, we were allowed to take home many samples within budget to hold in the light of the flat, and against the furniture to see how it would compare. Once we picked best fit, it was a quick re-quote to confirm a solid price, and NO HIDDEN COSTS (which i HAD found in other sneaky contracts from previous suppliers!) The install was conveniently spread over three days - allowing me to move all furniture from one room into another while carpet was laid - invaluable as i had no space to entirely move my furniture out. The install was quick, clean, and i had a good chat with Darren who did it, nice guy! Cant recommend highly enough - great value & safe hands!

Got David and team to do the carpets for two bedrooms and staircase. High quality work , very prompt and responsive. Flexible had a room where we found the radiator had to be changed they waited a week to continue. Last day the worker left a bit of the rubbish outside , as soon as David was intimated he sent some one immediately in the night to clear it.

We had a new bedroom carpet fitted. We couldn't be more happy with our choice of supplier. The communication throughout the whole process was exemplary and the finished product even better.

David at fancy floors in ashford was so helpful and made the experience as smooth As possible. We are extremely happy with the carpet and the guy who came to fit it was so talented and has done an excellent job. Our staircase is very tight and tricky and he’s still made it look perfect, thank you!

Great service from start to finish. Good communication, advice and price. As it was hall stairs and landing carpet I wanted an accurate measure and David was very accommodating and helpful with his advice when he came to measure. He supplied a quote in good time and able to fit at a time of my convienience. Thanks!

We have used Fancy Floors before, and we’re happy to use again, another professional job. Very pleased with result.

Very good customer care by David Fancy. Very reliable and consistent in the good service provided. I have had a lot of work done by his shop over the years. He kept in touch with me when the fitters were running late to let me know about the delay. He kept the same price for the quote six months later. He came to the house twice in the evening with samples and help me choose as I could not make up my mind about the colour i wanted to have in my bedroom. His fitters were very efficient and tidy and very polite. They even helped me by putting some of the furniture back in my office after finishing the carpet fitting! So, excellent work overall, as usual, with Fancy floors!

Carpet laid to a high standard, turned up on time and price paid is what was quoted and agreed. Took away old carpet for disposal, nothing too much trouble. Very professional.