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Fancy Floors

4.9

122 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:30
  • Sunday - Closed

About

We have been established since 1989 in our present format.
Carpets, Carpet Tiles, Vinyl, Luxury Vinyl Tiles, Quick Step Laminates, Engineered Woods, Solid Woods can all be supplied and fitted
We only fit what we supply..
We promise you an excellent Job at a fair price with good value products and a high levels of service
There's more information on our website www.fancyfloors.co.uk so we are trying not to duplicate here.
A family business supplying and installing floorcoverings domestically and commercially around our Ashford base and neighbouring areas, we have found ourselves in far flung places when previous clients have moved and requested our services for which we have been happy to oblige,
We joined Trusted Traders at the end of 2013.
We hope to be of service to you and thank you for your intersest in Fancy Floors and reading this information.
You are welcome to visit either our showroom in Burnham or Ashford where we will offer you personal service
David Fancy

What we do

  • Flooring services

    • Carpet fitting
    • Wood flooring installation
    • Floor laying
  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
122 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Wood flooring
Customer Service
Quality
Value
Extremely professional installation of wood flooring to whole ground floor of house. Carried out by experienced craftsmen, who arrived on time and were very clean and tidy. No surprises against the original quote.
Customer in Bracknell Forest Posted on 15/11/2021 , work completed 08/11/2021
Very good work
Customer Service
Quality
Value
David at Fancy Floors was very helpful in arranging the fitting of our carpets which was done by Darren who was very good and left the rooms clean and tidy. We would recommend them.
Loretta in Surrey Posted on 07/10/2021 , work completed 04/10/2021
Bathroom lino fitting
Customer Service
Quality
Value
Great service...from visiting the store to select/order the lino through to day of fitting. Fitter was... On time Friendly Helpful Tidy 2nd time this fitter has done a job for us and happily have him back for future fittings. Thanks
Customer in Greater London Posted on 12/09/2021 , work completed 06/09/2021
Lounge & Stairs Carpet
Customer Service
Quality
Value
We had a new carpet laid in the lounge, replacing a damaged one that was only a few years old... we asked if it were possible to use some of the areas that were still in good condition from low wear area & be reused to replace the Stairs carpet. They made a great job of carefully lifting the old stairs carpet to use as a template. This was then used to find the best areas of the lounge carpet to take. Both the new lounge carpet & the stairs carpet look & feel lovely again now. They made an excellent job fitting them. All mess was removed, hoovered & taken away with them. First class service as ever & the only carpet, flooring supplier we use & will continue to use. Recommended on to other family & friends who have all had the same fantastic service from Dave at Fancy Floors.
Ian in Ashford Posted on 31/08/2021 , work completed 25/08/2021
Great service, advice and quality product
Customer Service
Quality
Value
Fitted carpet to all 3 of our bedrooms, the landing and stairs. Excellent flexible service, helpful advice re the carpet that was right for us-discussed pros and cons before making a decision. The job was finished to a really high quality. Neil was friendly and professional-he also made some great suggestions. I found I could rely on Fancy Floors and would definitely use them again.
Customer in Surrey Posted on 20/08/2021 , work completed 18/08/2021
Very pleased
Customer Service
Quality
Value
We were recommended by a friend who was pleased with the job they had done recently. The initial communication was clear and straightforward. A visit was made to measure up, the cost emailed and was fair, so we went ahead with the quote. The quote was for lounge, hall carpeted and kitchen lino. A delivery/ fitting day was scheduled, with a text update to confirm times. The fitter turned up on time, he was polite and did a great job with the fitting. He also cleaned up after and left the carpets and lino looking lovely. Very pleased and would recommend Fancy Floors.
Customer in Surrey Posted on 16/08/2021 , work completed 04/08/2021
Professional service from start to finish.
Customer Service
Quality
Value
Selected products supplied and fitted within the agreed timeframe. Appreciated David's helpful but unobtrusive manner. Extremely pleased with the final result.
James in Surrey Posted on 20/07/2021 , work completed 20/07/2021
Fancy Floors to the Rescue
Customer Service
Quality
Value
We moved home and discovered that the carpets and flooring were, well, not very hygienic in our opinion. Soo we ordered a skip and removed every bit of floor covering in one go and dumped it all in. Now we were sat in our bungalow with nothing but concrete for floors. A phone call to Dave at https://www.fancyfloors.co.uk and within a day he was round measuring up. He always gives a wonderful service, he has supplied carpet and rugs for us previously, as well as for my parents and Laminate flooring for my daughter's apartment, so we knew we could rely on him. He gave us a brilliant price including fitting. It took a week to clean/scrub and emulsion all ceilings and walls and then Dave sent one of his team to come back and fit the carpet throughout. A job well done as usual...
Paul in Surrey Posted on 10/07/2021 , work completed 08/07/2021
Tight schedule for our Dining room.
Customer Service
Quality
Value
We had a tight schedule for a delivery of dining furniture and needed new wood flooring fitted urgently. David was quick to accept the challenge and was good to his word. Very happy with the service of both the sales and the fitting, professional all round.
Alan in Surrey Posted on 27/06/2021 , work completed 11/06/2021
Fabulous job
Customer Service
Quality
Value
I would always choose Fancy Floors - great service, no fuss, completely efficient and do what they say they will do on time. Just had two bedrooms and a stairs and landing done and very pleased with all of it. Would always recommend them. Had the lounge done last year and that was good too.
Customer in Surrey Posted on 04/06/2021 , work completed 02/06/2021
Good job
Customer Service
Quality
Value
Darren and his colleague played the flooring in our small box room and it had totally transformed it, it took just over an hour and everything was left clean and tidy, I have two more bedrooms to do and have no worries at all about Darren doing them.
Tony in Surrey Posted on 26/04/2021 , work completed 22/04/2021
Fantastic company I would 100% recommend and personally use again
Customer Service
Quality
Value
I used Fancy Floors off the back of a recommendation from a friend, who they had also done work for. I had a whole house redone which included: carpets on the stairs, landing and 3 x bedrooms. Vinyl in the bathroom and a whole downstairs laminate throughout. Work also included putting MDF under the landing and bathroom and smoothing the kitchen floor. I met with David Fancy to talk through what I was looking for and review a huge selection of sample options. There was absolutely no 'hard' sell' and I am felt very comfortable with the process. All costs were clearly explained up front and there was no additional charges/ hidden fees/ extra costs. All work was completed as agreed to the price agreed - which was very reasonable. Overall I am extremely happy with the work, quality of products installed, the communication with Fancy Floors throughout. The finish is fantastic and the property looks like a brand new home. Darren, who completed the work, was extremely polite, efficient, helpful with maintenance advice, was clean and tidy and completed the work to a very high standard. I cannot recommend this company highly enough and would 100% use them again. Thank you guys for a brilliant job.
Jon in Surrey Posted on 23/03/2021 , work completed 20/03/2021
Went Above and Beyond during Lockdown 3
Customer Service
Quality
Value
Great example of an independent trader with excellent knowledge of his field, years of experience and high priority re customer service satisfaction. David was efficient, helpful and provided all the support and advice I needed to be able to complete carpet project for 3 bedrooms, landing and stairs during lockdown. Followed all appropriate CV19 regulations, loads of choice, skilled and polite fitter. Would use again.
Customer in Greater London Posted on 27/02/2021 , work completed 24/02/2021
Highly recommended
Customer Service
Quality
Value
Large range of carpets for varying budgets. David went above and beyond to help me make a good choice and ensured everything went to plan. The installers did a great job, I’m really pleased with the quality and finish.
Customer in Surrey Posted on 20/02/2021 , work completed 18/02/2021
Replacement Carpet to my Flat
Customer Service
Quality
Value
I used Fancy Floors to carry out the carpet replacement to my flat in Egham and they were really courteous, helpful, tidy and polite and they kept me informed at each stage of the process. They did a great job and I would definitely recommend their services in the future.
Customer in Surrey Posted on 05/01/2021 , work completed 30/12/2020
Fast and efficient.
Customer Service
Quality
Value
We have used this company before and are very pleased with the work. They are friendly as well as efficient and their prices are very reasonable. They were helpful in choosing the bedroom carpet and the fitting took just 1 hour! All done to agreed schedule and budget.
Elizabeth Grove Posted on 22/10/2020 , work completed 17/10/2020
Carpet to hall, stairs and landing
Customer Service
Quality
Value
David, as always, has been superb throughout this project. We have used Fancy Floors for many years and this was the last area to be re-carpeted. I would highly recommend them.
Customer in Surrey Posted on 20/10/2020 , work completed 12/10/2020
Great service
Customer Service
Quality
Value
From entering the shop to browse carpets, getting an estimate and then the fitting of the carpet was a pleasurable experience. Both Dave and his fitter were friendly and polite. Thank you Fancy Floors.
Customer in Surrey Posted on 19/10/2020 , work completed 07/09/2020
New bedroom floor
Customer Service
Quality
Value
No prior written quote. Pleasant staff and work was well done. Did not understand final invoice and rang to clarify the situation.
Customer in Surrey Posted on 15/10/2020 , work completed 09/10/2020
New carpet for whole Flat - long angled hallway, two large rooms and one spare room
Customer Service
Quality
Value
Recommended Fancy Floors by a friend, from the first point of contact with David, was impressed by his personable, professional manner. Nothing was too much trouble - initial measure up was booked for the next day, and a range of quotes sent within a few days of that - with options to go in all directions, budgets and finishes. I knew my budget, and had a top end figure, which i dealt with transparently with David, he was incredibly understanding and accommodating, really explaining WHERE the money goes, and where it is best spent concentrating on in terms of carpet and underlay choice - also provided good insight into the overall 'height' after install (saved me having to shave the underside of my doors, saving me a lot of money in extra labour!), and the implications of pets on particular carpet choices. Picking the carpet, we were allowed to take home many samples within budget to hold in the light of the flat, and against the furniture to see how it would compare. Once we picked best fit, it was a quick re-quote to confirm a solid price, and NO HIDDEN COSTS (which i HAD found in other sneaky contracts from previous suppliers!) The install was conveniently spread over three days - allowing me to move all furniture from one room into another while carpet was laid - invaluable as i had no space to entirely move my furniture out. The install was quick, clean, and i had a good chat with Darren who did it, nice guy! Cant recommend highly enough - great value & safe hands!
Customer in Surrey Posted on 03/09/2020 , work completed 26/08/2020
Really good work and very prompt and responsive
Customer Service
Quality
Value
Got David and team to do the carpets for two bedrooms and staircase. High quality work , very prompt and responsive. Flexible had a room where we found the radiator had to be changed they waited a week to continue. Last day the worker left a bit of the rubbish outside , as soon as David was intimated he sent some one immediately in the night to clear it.
Customer in Greater London Posted on 02/08/2020 , work completed 15/07/2020
Brilliant Service
We had a new bedroom carpet fitted. We couldn't be more happy with our choice of supplier. The communication throughout the whole process was exemplary and the finished product even better.
Customer in Buckinghamshire Posted on 13/07/2020 (Reviewer did not use service)
Great carpet, great price and excellent fitting.
Customer Service
Quality
Value
David at fancy floors in ashford was so helpful and made the experience as smooth As possible. We are extremely happy with the carpet and the guy who came to fit it was so talented and has done an excellent job. Our staircase is very tight and tricky and he’s still made it look perfect, thank you!
Customer in Surrey Posted on 08/07/2020 , work completed 06/07/2020
Hall stairs landing carpet
Great service from start to finish. Good communication, advice and price. As it was hall stairs and landing carpet I wanted an accurate measure and David was very accommodating and helpful with his advice when he came to measure. He supplied a quote in good time and able to fit at a time of my convienience. Thanks!
Customer in Greater London Posted on 17/03/2020 (Reviewer did not use service)
Stair carpet
Customer Service
Quality
Value
We have used Fancy Floors before, and we’re happy to use again, another professional job. Very pleased with result.
June Posted on 23/01/2020 , work completed 21/01/2020
The trader replied (on 31/01/2020)
June thank you for your review, its much appreciated when someone takes the time to endorse our work, and plenty of stars thank you Its always a pleasure doing business with you both David Fancy