Great service, friendly efficient renewal of floor covering in my conservatory
David from Fancy Floors called to estimate the renewal of vinyl in my conservatory bringing a vast number of designs to choose from. He, with a colleague, carried out the work a couple of days later. They were efficient, friendly and took care of everything, moving out and replacing all the furniture giving me complete peace of mind. They did an excellent job and l am delighted with my new flooring. I will certainly look no further in future and will not hesitate to recommend them to friends and family... well-done chaps for an excellent job!!
Customer in Surrey
Posted on 29/11/2024
, work completed 28/11/2024
Recommended
Good Carpet Shop
Fancy Floors supply quality carpets at affordable prices, they can come to your house/property with sample books and you can choose your ideal colour carpet and make, they provide fast delivery and professional fitting service. I would buy again from this carpet supplier.
Customer in Surrey
Posted on 18/11/2024
(Reviewer did not use service)
Recommended
Just Brilliant
Fancy Floors exceeded all expectations. I chose them based on their strong reputation, and they delivered from start to finish. The communication was top-notch throughout. David went above and beyond by offering an end-of-range carpet, which helped me save significantly without compromising on quality. He even coordinated directly with my estate agent, making the process seamless and saving me valuable time. The fitting was completed within just a few days, and the carpet looks fantastic—both in terms of material and the quality of the installation. I couldn't be happier with the result. Highly recommend!
Customer in Greater London
Posted on 08/11/2024
, work completed 25/10/2024
Recommended
vinyl flooring
We had a new vinyl floor fitted in our upstairs toilet. We always use Fancy Floors & their fitters are brilliant. David at Fancy Floors is our 'go-to' person every time Very pleased with the result.
Customer in Surrey
Posted on 04/11/2024
, work completed 31/10/2024
Recommended
Great service
This is the second time we have used Fancy Floors to provide and fit carpets. The experience was faultless. The carpet, underlay and fixing battens were good value. The laying was prompt and seamless. All-in-all a very positive experience.
Customer in Surrey
Posted on 12/10/2024
, work completed 10/10/2024
Recommended
Whole house carpet replacement with Fancy Floors
This year the time has come for our carpet, underlay and door bars to be entirely replaced. Fancy Floors was recommended to us by a neighbour who used them before and we are very pleased to have chosen them. David was very professional and polite throughout the whole process: he gave us plenty of choices in terms of colours available and was able to answer all technical questions. Quote was provided fairly quickly and he adjusted the fitting schedule in order to meet our needs. We are very pleased with the overall result and would like to recommend Fancy Floors for carpet fitting!
Customer in Surrey
Posted on 29/09/2024
, work completed 03/09/2024
Recommended
Carpet purchase and fitting
David was very helpful when we were choosing our carpet. Fitting was within a week. Fitter quick, tidy abd professional. This is the 3rd time we have used this Company. We will use them again.
Customer in Surrey
Posted on 15/09/2024
, work completed 13/09/2024
Recommended
Great Service
Always a great service and installation. Met our needs matching up to an existing carpet and installation was quick and excellent.
Customer in Surrey
Posted on 18/08/2024
, work completed 15/08/2024
Recommended
Carpet fitting
Very friendly and professional service provided by a local company. Delighted with the finish. Would highly recommend.
Customer in Greater London
Posted on 06/08/2024
, work completed 29/07/2024
Recommended
Great service
Dave at Fancy Floors was so helpful. We needed some flooring done very quickly and Dave did all he could to help us & get the job done on time. He did a great job too- would highly recommend & use again 👍
Customer in Surrey
Posted on 26/07/2024
, work completed 12/07/2024
Recommended
Highly Highly Recommended
From the start to finish the service went beyond... nothing was too much effort, if we could leave an 11 out of 10 we would; highly recommended; in fact we have already recommended them to several friends and family; well done team and thanks again; you are quite simply amazing!
Customer in Berkshire
Posted on 13/07/2024
, work completed 10/07/2024
Recommended
Same great service
I have used Fancy Floors quite a few times previously . But recently I have had 2 occasions for using the service. Once in a rental flat and the other at my parents place. The initial contact is great, the measuring service swift, the quote is emailed in a timely manner. All correspondence, with the visit reminder and time of fitting are very useful . Both jobs were priced fairly and fitted really well. I have no hesitation in recommending Fancy Floors and will use them again in the future. Very grateful.
Customer in Surrey
Posted on 08/07/2024
, work completed 04/07/2024
Recommended
excellent
many options of different types of floor covering presented which was terrific to help us choose Delivered and job completed on time and to a high standard
Customer in Surrey
Posted on 06/06/2024
, work completed 03/06/2024
Recommended
My go-to local
As someone who likes to use local businesses where possible, Fancy Floors is my first choice if I need flooring. Used them several times and they have never let me down. Friendly and professional staff.
Customer in Surrey
Posted on 09/05/2024
, work completed 07/05/2024
Recommended
Great work, not cheap but worth it
After a phone call explaining my situation David came round with some sample laminate flooring and measured up the two rooms. 3 weeks later a contractor came round and did an excellent job installing. Price was a tad on the higher end than other quotes, but the quality of the work deserved it.
Customer in Berkshire
Posted on 09/05/2024
, work completed 04/04/2024
Recommended
Very helpful and quality service
After discovering that the carpet and vinyl we wanted had both been discontinued, Fancy Floors took the time and trouble to source suitable alternatives. Delivery was quick and the fitter did an excellent job in our bathroom and cloakroom We have used this company for many years and will continue to do so.
Customer in Surrey
Posted on 28/04/2024
, work completed 25/04/2024
Recommended
Always great work!
Fancy Floors are fabulous. Keep to a time and are always clean and tidy, always going the extra mile. Clear costings. Always polite and professional. Can’t speak highly enough.
Customer in Surrey
Posted on 19/04/2024
, work completed 08/04/2024
Recommended
Very Happy
Had Fancy Floors supply and fit bedroom carpets and stair carpet. Very happy, good customer service, good quality and price!
Customer in Surrey
Posted on 15/04/2024
, work completed 10/04/2024
Recommended
Carpet supply and fit
A first class service. Good communication throughout with friendly, helpful advice. Fitting professionally carried out by a very experienced fitter who was polite and friendly and very efficient. Old carpet was even taken up and removed by the fitter which was unexpected but very helpful indeed. Clean and tidy worker. Would highly recommend this company. Service was quick too from selection of carpet to fitting. Good selection of carpets. Will return in the future when needed with no hesitation.
Customer in Greater London
Posted on 18/03/2024
, work completed 01/03/2024
Recommended
Flooring upgrade completed & looking amazing!
We contacted David prior to Christmas and discussed our requirements. He visited promptly the following week to measure and within 1-2 days to gave us a quote. Once we were ready to put the wheels in motion we visited his shop and picked out the vinyl/laminate and carpet styles. Booking days in was super simple and David worked around the days/times we were available. We had confirmation emails each time to remind us of appointment dates and times. The guy doing the work, Neil, was great each day he was here. Wanted to just get cracking but found time to have a quick chat when he was taking a break to have a bite to eat etc. The colours we have now flow from our stairs and living room and kitchen and they look amazing. We are ecstatic when we compare photos for how the floors looked previously compared to now. When we do any future work on this place or a new one David will be at the top of our list. We would highly recommend anyone to call and I’ve no doubt David and his team will give you a competitive quote and a wonderful new floor too!!
Customer in Greater London
Posted on 15/03/2024
, work completed 08/03/2024
Recommended
Excellent Service!
My 3rd job using Fancy Floors, and they continue to provide a knowledgeable and reliable service, at a reasonable price and with great communications. Will use again if I need any other flooring work. Recommended!
Customer in Greater London
Posted on 23/02/2024
, work completed 16/02/2024
Recommended
Very happy with the result
We were recommended fancy floors by a family member who had all their new floors done following a loft conversion. We went in to the shop & Mr Fancy was polite & knowledgeable & great with our 3yo engaging her in the process & showing her all the floor books with different colours. Mr Fancy then measured up a couple of days later and the fitting was organised to be done 3 weeks later (by A problem with the subfloor was identified (sorted seperately by a carpenter) & then our chosen vinyl subsequently laid & we are thrilled with the result. Fancy floors have done other family members since.
Customer in Surrey
Posted on 19/11/2023
, work completed 17/11/2023
Recommended
Carpet
Would like to thank David for his help in us choosing the right carpet great knowledge and most helpful Martin the carpet fitter did a fantastic job fitting the carpet would definitely recommend them to family and friends great job thanks once again Derek and Sharon
Customer in Greater London
Posted on 19/11/2023
, work completed 15/11/2023
Recommended
Lay new kitchen vinyl flooring.
The work was done quickly, and without any problems. I have used this company in the past, and was happy to get them to do this job.
Customer in Greater London
Posted on 03/11/2023
, work completed 01/11/2023
Recommended
Vinyl Floor Laying
Friendly service from start to finish. We had 2 rooms done and there was a 3 week gap in between which was easily accommodated without any problems by Fancy Floors. Excellent fitting of vinyl on both occasions.
Customer in Surrey
Posted on 17/10/2023
, work completed 13/10/2023
Recommended
Friendly and helpful service, careful and excellent work
Fancy Floors have done a careful and excellent job of laying new LVT vinyl flooring in our lounge and hallway. David was helpful and friendly, and we spent a considerable time in the shop discussing alternative flooring solutions, and finding the one that best met our requirements. He then brought flooring samples round to our house, and organised the purchase and delivery. Neil the fitter arrived exactly on time, worked quickly, methodically and carefully, causing minimal disturbance and tidying up as he went. He first moved our furniture for us, lifted and took up the old carpet, and thoroughly cleaned the floor. He then carefully laid the new vinyl planks, fitted door strips and trims, replaced the furniture, cleaned up and left the room spotless and tidy. We are delighted with the end-result, and commend Fancy Floors for their friendly and helpful service, and their well-planned, careful and excellent work.
Customer in Surrey
Posted on 01/10/2023
, work completed 23/09/2015
Recommended
Superb service!
Great quality and friendly service from David and the team! We've used Fancy Floors several times and received superb service and outstanding craftsmanship every time. Thank you! 🙂
Customer in Greater London
Posted on 30/08/2023
, work completed 22/08/2023
Recommended
New carpets, new home
I had new carpets fitted on the stairs in my new home last week, and the service was exceptional. David came out one evening to quote for the job and show us available carpet options. He was very flexible with times as I was working and was very helpful when it came to discussing the job. He was able to suggest ideal carpets that would stand up to a large family with a dog. I chose three that I liked and he was able to send me quotes the next day. We got the job booked in, David and his team we very punctual on the day, very skilled and a pleasure to have doing the job. Upon completion, the carpet looked amazing, completely changed the look and feel of the house. I am very pleased with the results and the service received. I would have no problem recommending them to anyone needing carpets done, and if I ever needed more, I'd certainly go back to them.
Gemma in Greater London
Posted on 24/07/2023
, work completed 21/07/2023
Recommended
Highly Reccomend
Excellent service from start to finish, Proffesional,reliable, also David was extremely helpful & replied to all emails & enquiries. Would highly reccomend using Fancy Floors.
Customer in Greater London
Posted on 16/06/2023
, work completed 31/05/2023
Recommended
Very good workmanship and quality carpet and very good underlay
Fancy Floors were very flexible for us , carpeting rooms that had been decorated, and let us finish off others before they came to carpet. Very helpful, Martin their carpet fitter was very quick , and did such a great job, the finished result looks fabulous.
Customer in Surrey
Posted on 08/06/2023
(Reviewer did not use service)
Recommended
Great Work
It was a pleasure to deal with Fancy Floors. The whole process from start to finish was very smooth and efficient. David was very helpful and professional when he came to measure up and kept me up to date with emails regarding fitting. The fitter was very courteous, tidy work and done a great job with the fitting. Would highly recommend Fancy Floors.
Customer in Surrey
Posted on 30/05/2023
, work completed 24/05/2023
Recommended
Good service
David at Fancy Floors was very helpful in finding carpet to match those already in place. The work was carried out promptly and with minimum lead time, and to a high standard. We would recommend this trader.
Customer in Surrey
Posted on 16/03/2023
, work completed 13/03/2023
Recommended
Installation of two laminate floors
Fancy Floors is my preferred supplier of flooring solutions as I have had great service from them in the past. The installation of these two laminate floors completed a refurbishment project I began last autumn. David ensured that the ordering, carpet removal, flooring delivery and installation ran as efficiently as possible. Neil the fitter was friendly, hard-working and meticulous. I am delighted with my two fantastic looking laminate floors and am happy to recommend their services.
Customer in Greater London
Posted on 08/02/2023
, work completed 07/02/2023
Recommended
Excellent service
David gave me lots of choice and the carpet was fitted 3 days later. A similar service was given for some lino a week earlier. Friendly service as well.
Linda in Surrey
Posted on 06/02/2023
, work completed 03/02/2023
Recommended
Excellent work
I had some wooden flooring laid, I originally asked for a quote for something else but was advised that because of the flooring that was already laid there would a lot of preparation would make my choice expensive. An alternative was recommended which happened to be a better choice. The flooring was laid on an agreed date (I did have to ask for a change to the original date but that was not a problem), the fitter was on time, polite and very tidy. The job was completed on time and was actually slightly cheaper than the quote. I am completely satisfied with all of my dealings with this company
Paul in Surrey
Posted on 19/01/2023
, work completed 05/12/2022
Recommended
Helpful and Experienced
I am a returning customer, having been very impressed first time round. David continues to provide great customer service with reliability. All went very smoothly. Recommended.
Kay in Greater London
Posted on 16/11/2022
, work completed 11/11/2022
Recommended
Remove & dispose of old living room carpet and fitting of laminate floor
I have successfully and happily used Fancy Floors several times before so choosing them to supply and fit another laminate floor was a 'no-brainer'. David was as helpful as ever and measuring up, quotation, ordering and delivery of the materials all happened speedily and without issues. At my request, the old carpet and underlay were lifted and disposed of on the day the new flooring was delivered. The fitter, Neil, arrived promptly on fitting day and installed the floor with the minimum of noise, fuss and mess. The new floor looks splendid! Great service all round. I'll be using Fancy Floors for two further rooms within the next few months.
Customer in Surrey
Posted on 02/11/2022
, work completed 26/10/2022
Recommended
Stairs carpet supply and fit.
Dave of Fancy floors provides an excellent service at a great price. Extremely professional and can be trusted to do a great job. This is the second time we have used him during our construction project and would one hundred percent recommend to others needing similar services.
David in Greater London
Posted on 09/09/2022
, work completed 07/09/2022
Recommended
Good work - very pleased with result
The workmen came on time. Worked extremely hard with efficiency. My husband and I are very pleased with the overall result on having wooden floors fitted.
Customer in Surrey
Posted on 21/08/2022
, work completed 17/08/2022
Recommended
Laying new carpet and underlay.
I whole heartedly recommend David and Martin. David is polite and found us something within our budget. He took into consideration all our factors (tog rating/underfloor heating) and provided us with options. He also helped us have as little waste as possible. Martin is a craftsman and takes pride in his work. We couldn't be happier with the work done.
Customer in Surrey
Posted on 06/08/2022
, work completed 04/08/2022
Recommended
Bedroom carpet supplied and fitted
Fitter caused slight damage to newly painted skirting board, which had to be filled and repainted. David apologised profusely and brought a token gift as a goodwill gesture. Service otherwise excellent and timely.
Customer in Surrey
Posted on 27/06/2022
, work completed 22/06/2022
Recommended
100% satisfied as always
Highly recommended. Very High level of Personal service received as always…… Every detail covered from start to finish Competitive pricing. Work always carried out by experienced fitters. We wouldn’t use anyone else for our flooring
Customer in Surrey
Posted on 24/06/2022
, work completed 22/06/2022
Recommended
Highly recommend
I've been a customer of David's for a good few years now and I highly recommend him to everyone I know. Great friendly reliable service, quick & prompt to respond to customers, very reasonable prices & every single job David has done for me has been to a very high standard, he goes above and beyond. Thanks so much, David & I'll be in touch again!
Customer in Surrey
Posted on 02/06/2022
, work completed 16/05/2022
Recommended
Great Job
Once again, a great job from Dave, a good quality carpet, much better on price from some of the big carpet stores, personal service. Better service. Used fancy floors before, over past 25 years! Daves more than fair, good prices, experienced fitters, and a very courteous service from start to finish. Someone you can trust in your house, it makes all the difference.
Customer in Surrey
Posted on 28/04/2022
, work completed 26/04/2022
Recommended
Brilliant job
It was a really good job done by David on time was really coprated very flexible due to small space he really help us to do so without his cop ration will no possible to fix two room in small flate thanks very much again recommended
Customer in Surrey
Posted on 18/03/2022
, work completed 16/03/2022
Recommended
Great service and lovely fitting.
Great service all the way through. Dave went above and beyond to complete our order. Lovely fitted carpet. Property left clean and tidy. Very good communication and advice.
Customer in Surrey
Posted on 14/03/2022
, work completed 12/03/2022
Recommended
Professional service
I am very pleased with the service received. Very professional, high standard of work and customer care. David is very knowledgeable and helpful. Would recommend to others without hesitation.
Customer in Windsor and Maidenhead
Posted on 01/03/2022
, work completed 23/02/2022
Recommended
Excellent customer service, lots of choice, good price and quick!
Fancy Floors was such a help with finding the perfect carpets. The shop itself is a treat to go in and they searched high and low to show me all the different carpets in the colours I wanted, as well as offering cheaper options and explaining everything that was needed. They were able to fit my carpet within four days of ordering, which was so much quicker than expected. They were a lot cheaper than other retailers we looked at as well and offered a personalised service that included everything. They did a great job of the fitting, as well as keeping me informed when things were going to happen and when they would arrive. Cannot recommend highly enough!
Customer in Surrey
Posted on 20/01/2022
, work completed 18/01/2022
Recommended
Excellent flooring
Have used these guys several times before and they never disappoint absolute professionals super friendly and helpful huge selection of flooring to suit all budgets no job too big or small will be using them again in a month or two to do my kitchen flooring 100% recommended
Mark in Surrey
Posted on 17/01/2022
, work completed 14/01/2022
Recommended
great work and very professional service
This company supplied and fitted one bedroom carpet and one large lounge carpet at very reasonable rates. We were kept informed at every stage of the purchase and fitting of both carpets. The lounge carpet was fitted around several large pieces of furniture and was managed very well. The finished job on both carpets was excellent and we were left with a clean and tidy finish in both rooms. I am very impressed with this company.
David in Surrey
Posted on 11/12/2021
, work completed 08/12/2021
Recommended
Perfect service yet again
Have used Fancy Floors ever since we moved into the area nearly 30 years ago. They have consistently delivered an excellent service and value for money over that time.
Customer in Surrey
Posted on 11/12/2021
, work completed 26/11/2021
Recommended
We needed a new bathroom vinyl floor and found most of our local flooring shops unable to do anything until next year.
So a friend recommended a flooring shop a little further away in Staines which responded to our request, came round to look at the job and in less than a week later our new floor was beautifully laid.
Customer in Greater London
Posted on 26/11/2021
, work completed 23/11/2021
Recommended
What a great local business! Great Carpet Fitters at a Great Price
I don’t normally leave reviews but I value good service and like to support independent local businesses…. So here goes: We have had carpets (and Lino) fitted by Fancy Floors in various rooms, over the last decade. (Great that they are still going). After 10 years, it’s time for a refresh in some of the first rooms that we did, so we have had the three upstairs bedrooms re-carpeted in a period of two months (Oct/Nov 2021). Fancy Floors have a great range of carpets and flooring - including some great value remnants (high quality at low prices). For the box room, we had a great offcut/remnant fitted… for the bedrooms, we had stock carpets fitted. All were at great prices, including underlay and extras. No surprises. The fitters were great - Especially Darren. Cheerful and on time. Efficient and hard working… and most importantly, did a great job. If you are thinking of having new carpets, Lino or wooden flooring, I wouldn’t hesitate to recommend you talk to David and the Fancy Floors team and get a quote. And I am confident that it will be competitively priced and you will be is safe hands.
Customer in Surrey
Posted on 20/11/2021
, work completed 18/11/2021
Recommended
Wood flooring
Extremely professional installation of wood flooring to whole ground floor of house. Carried out by experienced craftsmen, who arrived on time and were very clean and tidy. No surprises against the original quote.
Customer in Bracknell Forest
Posted on 15/11/2021
, work completed 08/11/2021
Recommended
Very good work
David at Fancy Floors was very helpful in arranging the fitting of our carpets which was done by Darren who was very good and left the rooms clean and tidy. We would recommend them.
Loretta in Surrey
Posted on 07/10/2021
, work completed 04/10/2021
Recommended
Bathroom lino fitting
Great service...from visiting the store to select/order the lino through to day of fitting. Fitter was... On time Friendly Helpful Tidy 2nd time this fitter has done a job for us and happily have him back for future fittings. Thanks
Customer in Greater London
Posted on 12/09/2021
, work completed 06/09/2021
Recommended
Lounge & Stairs Carpet
We had a new carpet laid in the lounge, replacing a damaged one that was only a few years old... we asked if it were possible to use some of the areas that were still in good condition from low wear area & be reused to replace the Stairs carpet. They made a great job of carefully lifting the old stairs carpet to use as a template. This was then used to find the best areas of the lounge carpet to take. Both the new lounge carpet & the stairs carpet look & feel lovely again now. They made an excellent job fitting them. All mess was removed, hoovered & taken away with them. First class service as ever & the only carpet, flooring supplier we use & will continue to use. Recommended on to other family & friends who have all had the same fantastic service from Dave at Fancy Floors.
Ian in Ashford
Posted on 31/08/2021
, work completed 25/08/2021
Recommended
Great service, advice and quality product
Fitted carpet to all 3 of our bedrooms, the landing and stairs. Excellent flexible service, helpful advice re the carpet that was right for us-discussed pros and cons before making a decision. The job was finished to a really high quality. Neil was friendly and professional-he also made some great suggestions. I found I could rely on Fancy Floors and would definitely use them again.
Customer in Surrey
Posted on 20/08/2021
, work completed 18/08/2021
Recommended
Very pleased
We were recommended by a friend who was pleased with the job they had done recently. The initial communication was clear and straightforward. A visit was made to measure up, the cost emailed and was fair, so we went ahead with the quote. The quote was for lounge, hall carpeted and kitchen lino. A delivery/ fitting day was scheduled, with a text update to confirm times. The fitter turned up on time, he was polite and did a great job with the fitting. He also cleaned up after and left the carpets and lino looking lovely. Very pleased and would recommend Fancy Floors.
Customer in Surrey
Posted on 16/08/2021
, work completed 04/08/2021
Recommended
Professional service from start to finish.
Selected products supplied and fitted within the agreed timeframe. Appreciated David's helpful but unobtrusive manner. Extremely pleased with the final result.
James in Surrey
Posted on 20/07/2021
, work completed 20/07/2021
Recommended
Fancy Floors to the Rescue
We moved home and discovered that the carpets and flooring were, well, not very hygienic in our opinion. Soo we ordered a skip and removed every bit of floor covering in one go and dumped it all in. Now we were sat in our bungalow with nothing but concrete for floors. A phone call to Dave at https://www.fancyfloors.co.uk and within a day he was round measuring up. He always gives a wonderful service, he has supplied carpet and rugs for us previously, as well as for my parents and Laminate flooring for my daughter's apartment, so we knew we could rely on him. He gave us a brilliant price including fitting. It took a week to clean/scrub and emulsion all ceilings and walls and then Dave sent one of his team to come back and fit the carpet throughout. A job well done as usual...
Paul in Surrey
Posted on 10/07/2021
, work completed 08/07/2021
Recommended
Tight schedule for our Dining room.
We had a tight schedule for a delivery of dining furniture and needed new wood flooring fitted urgently. David was quick to accept the challenge and was good to his word. Very happy with the service of both the sales and the fitting, professional all round.
Alan in Surrey
Posted on 27/06/2021
, work completed 11/06/2021
Recommended
Fabulous job
I would always choose Fancy Floors - great service, no fuss, completely efficient and do what they say they will do on time. Just had two bedrooms and a stairs and landing done and very pleased with all of it. Would always recommend them. Had the lounge done last year and that was good too.
Customer in Surrey
Posted on 04/06/2021
, work completed 02/06/2021
Recommended
Good job
Darren and his colleague played the flooring in our small box room and it had totally transformed it, it took just over an hour and everything was left clean and tidy, I have two more bedrooms to do and have no worries at all about Darren doing them.
Tony in Surrey
Posted on 26/04/2021
, work completed 22/04/2021
Recommended
Fantastic company I would 100% recommend and personally use again
I used Fancy Floors off the back of a recommendation from a friend, who they had also done work for. I had a whole house redone which included: carpets on the stairs, landing and 3 x bedrooms. Vinyl in the bathroom and a whole downstairs laminate throughout. Work also included putting MDF under the landing and bathroom and smoothing the kitchen floor. I met with David Fancy to talk through what I was looking for and review a huge selection of sample options. There was absolutely no 'hard' sell' and I am felt very comfortable with the process. All costs were clearly explained up front and there was no additional charges/ hidden fees/ extra costs. All work was completed as agreed to the price agreed - which was very reasonable. Overall I am extremely happy with the work, quality of products installed, the communication with Fancy Floors throughout. The finish is fantastic and the property looks like a brand new home. Darren, who completed the work, was extremely polite, efficient, helpful with maintenance advice, was clean and tidy and completed the work to a very high standard. I cannot recommend this company highly enough and would 100% use them again. Thank you guys for a brilliant job.
Jon in Surrey
Posted on 23/03/2021
, work completed 20/03/2021
Recommended
Went Above and Beyond during Lockdown 3
Great example of an independent trader with excellent knowledge of his field, years of experience and high priority re customer service satisfaction. David was efficient, helpful and provided all the support and advice I needed to be able to complete carpet project for 3 bedrooms, landing and stairs during lockdown. Followed all appropriate CV19 regulations, loads of choice, skilled and polite fitter. Would use again.
Customer in Greater London
Posted on 27/02/2021
, work completed 24/02/2021
Recommended
Highly recommended
Large range of carpets for varying budgets. David went above and beyond to help me make a good choice and ensured everything went to plan. The installers did a great job, I’m really pleased with the quality and finish.
Customer in Surrey
Posted on 20/02/2021
, work completed 18/02/2021
Recommended
Replacement Carpet to my Flat
I used Fancy Floors to carry out the carpet replacement to my flat in Egham and they were really courteous, helpful, tidy and polite and they kept me informed at each stage of the process. They did a great job and I would definitely recommend their services in the future.
Customer in Surrey
Posted on 05/01/2021
, work completed 30/12/2020
Recommended
Fast and efficient.
We have used this company before and are very pleased with the work. They are friendly as well as efficient and their prices are very reasonable. They were helpful in choosing the bedroom carpet and the fitting took just 1 hour! All done to agreed schedule and budget.
Elizabeth Grove
Posted on 22/10/2020
, work completed 17/10/2020
Recommended
Carpet to hall, stairs and landing
David, as always, has been superb throughout this project. We have used Fancy Floors for many years and this was the last area to be re-carpeted. I would highly recommend them.
Customer in Surrey
Posted on 20/10/2020
, work completed 12/10/2020
Recommended
Great service
From entering the shop to browse carpets, getting an estimate and then the fitting of the carpet was a pleasurable experience. Both Dave and his fitter were friendly and polite. Thank you Fancy Floors.
Customer in Surrey
Posted on 19/10/2020
, work completed 07/09/2020
Recommended
New bedroom floor
No prior written quote. Pleasant staff and work was well done. Did not understand final invoice and rang to clarify the situation.
Customer in Surrey
Posted on 15/10/2020
, work completed 09/10/2020
Recommended
New carpet for whole Flat - long angled hallway, two large rooms and one spare room
Recommended Fancy Floors by a friend, from the first point of contact with David, was impressed by his personable, professional manner. Nothing was too much trouble - initial measure up was booked for the next day, and a range of quotes sent within a few days of that - with options to go in all directions, budgets and finishes. I knew my budget, and had a top end figure, which i dealt with transparently with David, he was incredibly understanding and accommodating, really explaining WHERE the money goes, and where it is best spent concentrating on in terms of carpet and underlay choice - also provided good insight into the overall 'height' after install (saved me having to shave the underside of my doors, saving me a lot of money in extra labour!), and the implications of pets on particular carpet choices. Picking the carpet, we were allowed to take home many samples within budget to hold in the light of the flat, and against the furniture to see how it would compare. Once we picked best fit, it was a quick re-quote to confirm a solid price, and NO HIDDEN COSTS (which i HAD found in other sneaky contracts from previous suppliers!) The install was conveniently spread over three days - allowing me to move all furniture from one room into another while carpet was laid - invaluable as i had no space to entirely move my furniture out. The install was quick, clean, and i had a good chat with Darren who did it, nice guy! Cant recommend highly enough - great value & safe hands!
Customer in Surrey
Posted on 03/09/2020
, work completed 26/08/2020
Recommended
Really good work and very prompt and responsive
Got David and team to do the carpets for two bedrooms and staircase. High quality work , very prompt and responsive. Flexible had a room where we found the radiator had to be changed they waited a week to continue. Last day the worker left a bit of the rubbish outside , as soon as David was intimated he sent some one immediately in the night to clear it.
Customer in Greater London
Posted on 02/08/2020
, work completed 15/07/2020
Recommended
Brilliant Service
We had a new bedroom carpet fitted. We couldn't be more happy with our choice of supplier. The communication throughout the whole process was exemplary and the finished product even better.
Customer in Buckinghamshire
Posted on 13/07/2020
(Reviewer did not use service)
Recommended
Great carpet, great price and excellent fitting.
David at fancy floors in ashford was so helpful and made the experience as smooth As possible. We are extremely happy with the carpet and the guy who came to fit it was so talented and has done an excellent job. Our staircase is very tight and tricky and he’s still made it look perfect, thank you!
Customer in Surrey
Posted on 08/07/2020
, work completed 06/07/2020
Recommended
Hall stairs landing carpet
Great service from start to finish. Good communication, advice and price. As it was hall stairs and landing carpet I wanted an accurate measure and David was very accommodating and helpful with his advice when he came to measure. He supplied a quote in good time and able to fit at a time of my convienience. Thanks!
Customer in Greater London
Posted on 17/03/2020
(Reviewer did not use service)
Recommended
Stair carpet
We have used Fancy Floors before, and we’re happy to use again, another professional job. Very pleased with result.
June
Posted on 23/01/2020
, work completed 21/01/2020
Recommended
Carpets fitted in two rooms
Very good customer care by David Fancy. Very reliable and consistent in the good service provided. I have had a lot of work done by his shop over the years. He kept in touch with me when the fitters were running late to let me know about the delay. He kept the same price for the quote six months later. He came to the house twice in the evening with samples and help me choose as I could not make up my mind about the colour i wanted to have in my bedroom. His fitters were very efficient and tidy and very polite. They even helped me by putting some of the furniture back in my office after finishing the carpet fitting! So, excellent work overall, as usual, with Fancy floors!
Customer in Greater London
Posted on 14/01/2020
, work completed 10/01/2020
Recommended
Great work and fast
Carpet laid to a high standard, turned up on time and price paid is what was quoted and agreed. Took away old carpet for disposal, nothing too much trouble. Very professional.
Customer in Greater London
Posted on 11/09/2019
, work completed 06/09/2019
Recommended
New lino in kitchen
Probably my 3rd use of Fancy floors this last 12 months. Always professional and their work is excellent. Pricing is competitive and if they give you a price then that is what you pay. They wont try and cut corners, they do the right job. My lino took longer than expected as David advised I ensured the floor was totally dry ( bit of a flood!) otherwise I would be wasting my money. He checked the condition several times before proceeding with the installation. Once completed, I had no complaints at all. Happy to use them again.
Customer in Surrey
Posted on 07/09/2019
, work completed 23/08/2019
Recommended
New carpets in 3 bedrooms
We used Fancy Floors for a new kitchen floor (Karndean) and new carpets in all but 3 bedrooms last year and this job was to complete the house by doing the final 3 bedrooms. Very pleased with quality, price and service. Some of the carpets fitted last year needed re stretching and this was done too without a problem. Would definitely use again and recommend. Fancy Floors were recommended to us last year by a builder and we’re pleased with the recommendation.
Neil, Surrey
Posted on 16/08/2019
, work completed 14/08/2019
Recommended
fancy floors.. fantastic!
David has fitted our oak kitchen floor, our hall stairs and landing and both our kids bedrooms. He is a lovely bloke to work with and the boys do an AAA+++ job. Honestly can’t recommend them highly enough. Brilliant job done Dave and Darren, I’m now waiting for my bedroom to be ‘fancy floored’ x
Customer in Surrey
Posted on 13/07/2019
, work completed 11/07/2019
Recommended
Wooden flooring
Have used Fancy Floors for the past 25 years and have always found the attention to detail excellent. Discussion of requirements initially, followed by the samples available delivered to the door. Once we made our choice, quick delivery of the product chosen and today, the man fitting the boards was very polite, beautifully fitted wooden boards and 100% satisfied with the result. Comes very highly recommended.
Customer in Windsor and Maidenhead
Posted on 09/07/2019
, work completed 08/07/2019
Recommended
Fancy floors from friendly Mr Fancy
We ummed and aarred over what type of flooring to install. David showed great patience and suggested a few options. He promised a cheaper but equally good product. He popped in to check my floor preparation and corrected my errors. When agreed, he set his preferred fitter on the job. The end result is a quality floor with a great appearance. I recommend Fancy Floors.
Customer in Surrey
Posted on 04/07/2019
, work completed 25/06/2019
Recommended
First class service
Fitted carpet to hall, stairs and landing first class job ordered before Christmas in conjunction with new lounge carpet which was fitted then. They were very happy to delay laying hall, stairs etc. until I had finished decorating. First class job which I am very happy with, would use again.
Customer in
Posted on 07/03/2019
, work completed 05/03/2019
Recommended
Four bedrooms Hall and stairs
Great service right from the start when choosing our carpet. Helpful advice so we bought the right colour and style for a price within our budget. Darren, who fitted four bedroom carpets and the hall and stairs did an amazing job. The carpets look superb and I am truly delighted with the end result.
Customer in Greater London
Posted on 24/11/2018
, work completed 13/11/2018
Recommended
Four bedrooms Hall and stairs
Great service right from the start when choosing our carpet. Helpful advice so we bought the right colour and style for a price within our budget. Darren, who fitted four bedroom carpets and the hall and stairs did an amazing job. The carpets look superb and I am truly delighted with the end result.
Customer in Greater London
Posted on 19/11/2018
, work completed 13/11/2018
Recommended
Professional job.
From first contact with the trader, we were impressed with the professional advice, good customer service and excellent work done.
Keith, Middlesex
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
Efficient and polite
Good advice when choosing and ordering carpet. Very knowledgeable and competitively priced. Efficient and polite carpet fitter. A good job.
Alan, Middlesex
Posted on 16/03/2018
, work completed 16/03/2018
Recommended
My review
Cyril, Surrey
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Great customer service
This is the second time I have used this company. They are very reliable and good value for money. Great service
J, Surrey
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Fantastic job and professional people! Highly recommended!
Fantastic job! We called David (owner of fancy floors) to help us fix our terrible flooring. David took the time to visit us twice, first to see the floor and measure and second to show us flooring samples and discuss the job in detail. I really appreciate the time spent to understand our needs. The fitters were brilliant! Professional and trustworthy (we even felt comfortable leaving our key). Job was incredible - fixed our poor flooring underneath the laminate with fibre boards and did little touches like putting felt strips under furniture. The flat looks incredible. Thank you so much!
Gabriella Diana
Posted on 04/02/2018
, work completed 04/02/2018
Recommended
Fantastic and Fancy Floors
I have 100% positive praise for this company. It's rare to find a company that truly understand the service element in customer service. From the selection, through to fitting and finish, each person in the team was exceptional. I wanted to achieve the impossible really, but David only saw possible! He arranged the fitting out of usual trading hours in order for the surprise bedroom makeover to be completed before our son returned from a 2 day trip. We had to complete the redecoration within 24 hours and I was concerned walls would be being painted with new carpet just laid , however Fancy Floors arranged for the carpet to be laid after all the painting was done. Fantastic service, excellent quality carpet and extremely competitive prices. Thank you for everything.
The word vine
Posted on 10/11/2017
, work completed 10/11/2017
Recommended
Excellent, professional service
The young man who came to fit our new carpet, was most presentable, did an excellent job, very careful and tidy and worker, clearing up all the "off-cuts" when he had finished. He was very knowledgeable on 'sports' and 'politics', (recent election), and was a pleasure to chat to. It helped him, that the shop from whom I bought the carpet, had prepared the lengths of carpet, into required sizes, allowing him to do a good job.
Len, Middlesex
Posted on 08/06/2017
, work completed 08/06/2017
Recommended
Fast & friendly carpets!
Fancy Floors had a large range to choose from and listened to our wish to have the carpet fitted fast! David was friendly, relaxed and professional and the fitters did a great job.
Elizabeth, Middlesex
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Used for a second time after 17 years
We originally had a Karndean floor laid by Fancy Floors 17 years ago. We wanted a new Kitchen and would have been happy to keep the old floor due to it being so hard-wearing however an underfloor leak changed things. We wanted to find David and Fancy Floors again due to the fantastic job carried out the first time and were delighted to find that the company was still in existence. Our newly laid floor is every bit as, if not more impressive than the first and we are delighted with the results. This is a company that operates with the highest levels of efficiency, integrity, Customer Service and friendliness. I would have no hesitation whatsoever in recommending them.
PBat3y
Posted on 24/03/2017
, work completed 24/03/2017
Recommended
Fantastic job
Fancy floors, phoned to see if they could come early - they moved the beds etc out, removed old carpet and underlay - fitted new, cleaned up all very quickly - fantastic job.
James, Middlesex
Posted on 09/04/2016
, work completed 09/04/2016
Recommended
Brilliant job
Very good work both with advice when measuring & fitting on time, quickly & efficiently.
Jean, Middlesex
Posted on 04/04/2016
, work completed 04/04/2016
Recommended
My Review
Excellent advice when purchasing carpet. Fitters turned up on time, were clean & tidied up. Really pleased with end product.
Ivor, Middlesex
Posted on 30/03/2016
, work completed 30/03/2016
Recommended
Brilliant & professional
The job was completed within one week. By very polite and friendly work men. The company responded to my enquiry quickly and I had a follow up phone call after the work was done. Very happy and would call them again.
Elizabeth, Middlesex
Posted on 21/03/2016
, work completed 21/03/2016
Recommended
My Review
Very pleased, everything within said date. Fitters very polite and did excellent work.
Ann, Middlesex
Posted on 07/05/2015
, work completed 07/05/2015
Recommended
Outstanding job
David, Middlesex
Posted on 30/04/2015
, work completed 30/04/2015
Recommended
Job well done
Came to the rescue after flood damaged our flooring. Good advice & jobs well done
Which? Trusted Traders Consumer
Posted on (undated)
, work completed 12/06/2015
Recommended