Endorsed by Which?

Farrer And Fenwick Removals Ltd

5.0

19 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Individual service turns removals into the experience they should be, with stress replaced by the satisfaction a new home should offer.

Farrer & Fenwick have been moving Surrey residents for three decades and grown into a leading company. Sound procedures and a fleet of modern vehicles helped but growth has mainly come through listening to customers.

The move belongs to them, with our team there to provide the best services for their household. Every removal is unique and should be planned accordingly.

This includes ensuring that services are coordinated and ideally under one roof. The reason we provide in house storage, for short, or long term use and always secure.

Caring for your possessions matters, whether we supply packing materials, or pack for you. Our removals surveyors will discuss your needs in detail when they visit.

Their objective is to make sure you are comfortable with every aspect of a move, so you can look forward to a pleasurable day.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
19 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
We recently moved from our house in Surrey after living there for 30 years to Melton Mowbray. The team were very organised getting the house unloaded in the days leading up to the completion date. All went well with no incidents. The team were very helpful and nothing was too much effort for them. The other thing was they were very competitive when they quoted on our job. We strongly recommend Farrer and Fenwick Removals. Great service, thank you.
Customer in Surrey Posted on 06/12/2024 , work completed 28/11/2024
Local house move
Customer Service
Quality
Value
I could not fault this firm after being recommended to me by a friend. The whole experience was first class, nothing was too much trouble. On the move date team were fantastic and the move completed without stress or damage. I acknowledge that I am usually hard to please but I have no hesitation in giving this review. Would highly recommend.
Customer in Surrey Posted on 18/09/2024 , work completed 02/09/2024
Excellent service
Customer Service
Quality
Value
I have nothing but praise for this company. My team of Danny & Ricardo were outstanding: friendly and reassuring whilst remaining courteous and respectful. The contents of my house were packed carefully, and particular care was taken of my more precious or delicate items. The actual transfer of contents was handled smoothly: at one point there were at least six men involved as other teams arrived to help! There seemed to be a great rapport between the teams. I have no hesitation in recommending this company.
Customer in Surrey Posted on 24/08/2024 , work completed 08/08/2024
Exceeded Expectations
Customer Service
Quality
Value
The team turned up exactly as promised, three hard working chaps with superb humour and an even better work ethic proceeded to make our house move stress free!! My wife and I were delighted with Anthony the leader and Dan with loads of experience and Chris the third musketeer who rounded off the A team! They packed and unpacked quickly but carefully- I would definitely use Farrer & Fenwick again and will recommend them to everyone I know. Thanks
Customer in Surrey Posted on 17/07/2024 , work completed 09/07/2024
Fantastic move
Customer Service
Quality
Value
Farrer and Fenwick had been recommended to us by various friends. After having been in the same house for 28 years we certainly needed all the help we could get. We chose for full packing service as it was very competitively priced and we could not have packed up the whole house as quickly and efficiently as Ben, Tony and Luke did. Nothing was too much trouble and the whole move was carried out to plan - you could tell these are very experienced teams. Fantastic after service as well to adjust our grandfathers clock that was just out of sink. We are still unpacking the many boxes and - if we ever move again - will definitely use Farrer and Fenwick again. Many thanks to Mike, Steve, Julie and all the teams. Great service 👍🏻👍🏻
Customer in Surrey Posted on 13/06/2024 , work completed 31/05/2024
Fantastic - pain free move
Customer Service
Quality
Value
Couldn’t ask for more. The whole team was professional, responsive, quick, careful etc. They offered a tailored package of services and were flexible to support the uncertainty of the purchase process. Highly recommended!
Customer in Cornwall Posted on 17/05/2024 , work completed 16/05/2024
The Best!
Customer Service
Quality
Value
I have moved with Farrer and Fenwick before so I already knew they are the best. This time I moved from a ground floor flat to a second floor flat, with no lift. It was also a hot day, but the guys never complained once. They were cheerful, friendly, professional and yes, the best! Their packing was fast and efficient, and they were thoughtful of my belongings and property. The move was a smooth and a happy experience for me. Mike, Julie and to the team, you can rely and trust in them. Thank you!
Customer in Surrey Posted on 17/05/2024 , work completed 09/05/2024
Removals
Customer Service
Quality
Value
I found this excellent company through a friend. I would not hesitate to recommend this firm. I received a five star service from everyone at the company from the assessment through booking to the move itself. The whole process from start to finish was handled in a professional, helpful and friendly manner. This is reflected in the five stars for customer service, quality and value. Thank You.
Customer in Greater London Posted on 20/03/2024 , work completed 08/03/2024
5*All Round! Fully Packed Removal From Large House
Customer Service
Quality
Value
Farrer and Fenwick Removals What a great independent removal company to deal with from the quote to the finish they could not have been better. The owner and his office staff were very accessible and will talk to you at anytime. The removal men were great from packing to unloading and positioning furniture. They even go loft to loft which most companies would not dream of. Anthony, Marcus and Dan were a great friendly crew and worked so hard. Everything was done to schedule and on time On a final note this company was the most competitive by far. Thanks to everyone for making the move easy I will certainly be recommending you .
Customer in Surrey Posted on 12/03/2024 , work completed 08/03/2024
Excellent service
Customer Service
Quality
Value
Without exception all the office staff and removal men were professional and efficient yet friendly and very helpful.
Customer in Surrey Posted on 21/02/2024 , work completed 05/12/2023