Favell Heating Ltd

We first used Favell Heating Limited in November 2013 to install a new Gas Boiler. We have used Favell Heating ever since for servicing, safety certificates and ad hoc gas issues. The service is excellent, knowledgable, professional and friendly and I always feel confident and assured. I highly recommend and would not use another company.

Excellent company to deal with very professional, the quality of the work is second to none. Lewis arrived at the designated time and was a very polite and extremely competent young man. Removed our old oil boiler and installed a new in a day with some assistance for Mike. He left the area spotless and could see that he took pride in his work. A real credit to this great company. I would recommend this company with no hesitations. From quote to installation in less than a week. Thank you Mike and you team for a great job well done.

Mick came round and had the boiler up and running again within half an hour (after a different company had previously said it was not able to be fixed). Will definitely be using Mick again for any heating needs.

I cannot recommend Favell Heating too highly. Mike came initially to carry out the survey and offer advice. He is very approachable and explained everything carefully and patiently. We were amazed when Josh and Louis came within a few day to complete the work. Josh and Louis worked extremely hard, efficiently and polite at all times. They even cleaned up at the end of the day. We are very pleased with the result and would be happy to employ the again. We had a slight problem with a radiator and Mike came back straight away to sort it out. Thank you!

2nd time we have engaged Favell Heating’s services and on both occasions they have exceeded our expectations. They have installed a new unvented cylinder and new boiler after thoroughly discussing options for an aged system. They happily endured my endless questions providing great advice along the way. The team have the knowledgeable and experience to diagnose issues as well as provide high quality installs with attention to detail. Josh’s pipework and component layout is fantastic, resulting in an install you want to show off - as well as maximising space. Courteous, punctual and competitively priced. And you can get hold of them! Phone or email - they always responded in a timely fashion and endeavoured to fit us in.

Favell heating were excellent from start to finish. They installed a full LPG heating system from scratch to a 5-bed detached house which previously had an all-electric system. The end result is a very neat and tidy install with a Viessmann boiler at the heart of the system. They went above and beyond to install all the radiators and pipework in such a neat and inconspicuous manner. The result is a system which doesn’t look like it’s been retrofitted at all. Very pleased. Both Mike and Josh visited our property prior to submitting their quote to ensure both we and they were happy and fully confident of the strategy to complete the works. Josh and Lewis who carried out the works were always courteous, polite and worked incredibly hard.

On the Tuesday morning after the New Year holiday our boiler would not work. We had a contract with another company and spent most of Tuesday trying to contact them without success. Telephone calls referred us to the website, "because of the high call volume" (What a surprise at this time of year!) The website kept coming up with "Oops something went wrong" response. Our neighbour recommended Favell Heating, and but for that we may still have been waiting. Mr. Favell came out next day, and the problem could not be resolved without a necessary part, which was obtained and fitted the next day - Thursday. We did appreciate the quick, competent service almost as much as the heat at the coldest part of the winter.

Our boiler packed up working gave favell Heating a call came out and gave us a good quote for a new boiler. Within a couple of days they started work from start to finish the work was very professional, the customer service is excellent would highly recommend favell Heating

We would like to thank Favell heating for an excellent job in fitting a new boiler and replacing two radiators with the minimum of disruption. Communication was good.... time keeping good....and all work carried out to a high standard. Would happily recommend Favell Heating Ltd. Thank you Mike, Josh and Lewis

Mike and his team installed my new condenser boiler in the time stated in a professional manner at a competitive price including a good aftercare and warranty package. I highly recommend Favell to anyone who requires a gold star trusted trader. Many thanks from a very happy customer.