As they are a Which? Trusted Trader, i called Fidelis Security after being unable to open the front door to the house after shopping. So glad i did! Cameron arrived within an hour of calling and somehow managed to open the door without any damage or mess in no time. He diagnosed the cause and put it right without having to supply any further parts. I felt his priority was to offer a professional, pleasant experience for the customer at a very reasonable price which he did very, very well! He also put right a faulty patio door while here which wasn’t mentioned in the phone call. A brilliant experience for my partner and I and would not hesitate to use them again. Thank you so much!!