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Endorsed by Which? Trusted Traders

Finesse Windows Limited

Profile thumb 32353 finessewindows logo rgb   copy

276 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed

Organisations and Awards

Jul 21
May 2020


Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021. We were also shortlisted in the top 4 for the Which? Trusted Trader of the Year awards for 2017 - chosen from over 8,500 eligible traders nationwide!

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

276 reviews
Customer Service
Sort by
Quality work
Customer Service
Had 2 x new bays, 1 x back window, 2 x new French doors, and15 replacement units. All work undertaken and completed to a high quality. Problems that arose were dealt with in a professional way and remedied. The team led by Mick were brilliant; follow-up work required due to previous company fitters was scheduled and performed on time. No complaints at all and would use again should any need arise. Also, a thank you to the office staff for prompt and decisive work.
Customer in West Midlands Posted on 24/09/2021 , work completed 20/09/2021
Fantastic work by Finesse (again!)
Customer Service
This is the third time I have used Finesse. This time I had two windows replaced and my conservatory refurbished (new roof, new windows and doors, new floor). I am absolutely delighted again. Their windows look beautiful and are very sturdy. My new conservatory looks stunning. I've had heat reflective glass in the roof - and it works! Even on a very hot day the conservatory is now a comfortable temperature and is a room that I can use all year. Lots of people have been involved in this project, from the guys who pulled down the old conservatory to the fitters, plasters and floor fitters. None of them could have been any more helpful. I would like to say a special thank you to Jez and Will who fitted the new conservatory - lovely people, incredibly hard workers and took such care to do great job. Also, thank you to Ellie who coordinated the project (not simple during a pandemic) and kept me fully informed - her friendly, fast and clear communications have been wonderful. Thanks to everyone at Finesse. I love my new windows and conservatory - see you next time!
Customer in West Midlands Posted on 16/07/2021 , work completed 08/07/2021
The trader replied (on 17/07/2021)
Wow! Thank you for your review and your much valued, repeat custom. We are genuinely thrilled to hear that you have been so impressed with our products and service once again. Thank you for taking the time to leave such a fantastic review. We hope to be of service again soon.
Replacement Windows
Customer Service
We used Finesse windows to replace our old wooden ones. From start to finish they were superb. They came and assessed our need quickly and we did not have to wait long for them to start the work. The quality is excellent and the workmanship is superior. Darren and his dad came to install them and they are both such nice people. Helpful, friendly and nothing was too much trouble. We live in a very old house where nothing is square and they took time and trouble to make sure that the finishing was perfect. The craftmanship was right up there. I would give them 10 stars if I could. Dallas Swinburne
Dallas in Worcestershire Posted on 01/04/2021 , work completed 11/03/2021
The trader replied (on 02/04/2021)
Hi Dallas, working on your home was a real pleasure - thank you for giving us the opportunity to meet you (and your dog). Our installers really enjoyed the challenge that your unique property offered & remarked at how accommodating and friendly you were towards them. We certainly hope to be able to return one day to help you with further work. Thanks again for your hospitality and for chosing Finesse.
Excellent Quality, Professional Service and Lovely People!
Customer Service
I would recommend Finesse Windows unreservedly, I found them to be extremely professional, helpful and friendly as well as reasonably priced. We recently had our attic window replaced with UPVC for ease of cleaning and upkeep. As we live in a period property I wouldn't normally consider UPVC but have to say I am so impressed with the quality of the replacement I couldn't be happier. From start to finish the people we dealt with from sales team to the fitters and everybody in between were friendly and helpful and went above and beyond what was expected of them. The fitters Chris and Sam were very respectful of our home and put sheets down on all the stairs and landings, and didn't leave any mess. Again they were very easy to get on with and had great interpersonal skills, even though it was Sam's first day in the job. The quality of the work was excellent and I would definitely use them again and recommend them without hesitation. Well Done Finesse!
Debbie in West Midlands Posted on 31/03/2021 , work completed 25/03/2021
The trader replied (on 01/04/2021)
Hi Debbie, thank you for your wonderful review. We have already shared your comments with our installers who are thrilled that you are happy with the experience they have provided for you. It's our company's 40th Birthday today and to receive this review on such a special day feels like a great boost for us. Thanks again for your valued custom and we hope to be of service to you again in the future.
Excellent Service and Products
Customer Service
Finesse Windows were recommended to us by a close relative of ours after they had built a new Conservatory for them. We therefore had no hesitation in ordering a new Conservatory for ourselves and Finesse did an excellent job for us too. This is a company with old fashioned customer focussed values which was apparent at every stage of our dealings with them. From the initial consultation to the final build, each and every one of their staff have been polite and professional in all of their dealings with us. The quality of materials used in the build are excellent and we could not be any happier with the finished product. We are now looking forward to getting many years of pleasure from our purchase.
Customer in West Midlands Posted on 28/03/2021 , work completed 26/10/2020
The trader replied (on 30/03/2021)
Hi. Thank you for taking the time to share this review. You've touched upon all the special aspects of our business that we pride ourselves on. We are extremely old fashioned in our approach to customer care - it's what makes us unique so we are genuinely thrilled that you have been happy with our service. We hope you continue to enjoy your new conservatory for many many years to come and we will of course be on hand should you need to contact us throughout your 'decade of care' guarantee period and beyond. Thank you again for trusting us to complete this project for you. Take care.
Cannot fault the quality of work.
Customer Service
Just had all my windows replaced. French doors fitted, radiator repositioned. Cannot fault the workmanship of all the traders involved, all arranged by Finesse. Builders, plumbers, plastering and of course Bill and Darren who fitted my windows to a very high standard of workmanship. All the workmen were polite and friendly. The price I felt was very fair to. A very professional company which I wouldn't hesitate to recommend.
Customer in Posted on 19/03/2021 , work completed 17/03/2021
The trader replied (on 23/03/2021)
Hello and thank you for your review. We really appreciate your kind words which we will be sure to pass on to the team. Thank you again for givin us the opportunity to carry out work on your home. Take care.
Excellent Service Again
Customer Service
I had every confidence that Finesse Windows would do a good job of installing my new front door as I have used them before. They gave excellent service again. I am very pleased with the result. I would thoroughly recommend them.
Customer in West Midlands Posted on 08/01/2021 , work completed 20/01/2007
The trader replied (on 10/01/2021)
Thank you for your recommendation and your loyal business. We are all very happy to see that you are delighted with your new front door.
A very satisfied customer
Customer Service
This is the third time that we have used Finesse and their service never disappoints including brilliant after sales service. Having previously had a new patio door and electric garage doors, we didn’t hesitate in contacting Finesse to fit new windows for us. Their service from start to finish was very professional, including their COVID safe restrictions. The fitting team were polite, clean and tidy and did a very pleasing job. The quality of the windows is excellent and we would not hesitate to recommend Finesse.
Janet in Worcestershire Posted on 24/10/2020 , work completed 12/10/2020
The trader replied (on 24/11/2020)
Hi Janet, thank you for your kind review. It's been a real pleasure to work on your property on many occasions & we really appreciate your loyal custom. Take care & we hope to be able to serve you again in the near future.
Excellent Quality and Service
Customer Service
I had 3 windows replaced, including a floor to ceiling lounge window with door, using Finesse as they are Which? recommended. The consultation process was thorough and very Covid-safe. The installation was on time and professional, also Covid-safe. The window quality is excellent, as is security, there was no damage to decor and the installers cleaned up fantastically. They also removed a blind and refitted it for me. I particularly valued the helpful service as I am over 70 and some tasks are difficult for me. I would certainly use them again and recommend them to others without hesitation.
Customer in West Midlands Posted on 24/09/2020 , work completed 16/09/2020
The trader replied (on 01/10/2020)
Hello and thank you for your kind words. We will make sure we pass your message on to the installers who will be delighted to know how happy you are with our work. The Covid procedures we have in place throughout the process are essential for everybody's well being and it's extremely satisfying for us to know that despite the challenges this virus is providing us all we are able to carry on our work to the highest standard whilst ensuring everybody's safety.
Amazing service and fantastic finish!
Customer Service
What amazing service from the team at Finesse Windows! From the moment we got in touch with them, To the staff in their show room, the customer service team and the fitters, we couldn’t have been more pleased with their professional service. This is the second time we have used them, we recommend them to everyone and would gladly use again ourselves!
Customer in Worcestershire Posted on 17/08/2020 , work completed 07/08/2020
The trader replied (on 02/09/2020)
Thank you for this magnificent review of our team and their service. We are very glad to have been of service again. It's a real pleasure to carry out work for clients such as yourselves and we hope to be able to fulfill further work for you in the years & decades to come. Thanks again.