We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Endorsed by

Which

?

Trusted Traders

Finesse Windows Limited

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed
Profile thumb which totm award july 2017

4.9

216 Reviews

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors and windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We are very proud to have been shortlisted in the top 4 for the Which? Trusted Trader of the Year awards for 2017. And also to have WON the Which? Trusted Trader of the month for July!

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit and service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • More Services

    • porches garage doors roofline

Customer reviews

Reviews summary

4.9
216 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service and product
Customer Service
Quality
Value
Finesse replaced all the windows in our house (19 windows) and our porch. All completed to time (took a week to complete - ran behind a little on the way, but Finesse sent more fitters out so as not to delay, which was great) and to the agreed cost. Number of things have made Finesse stand out: - local smaller business - nice to be able to support a local company. - environmental aspects - the windows are A class eco rating (and have made a massive difference to the warmth of the house already) - security - excellent locks on the doors (porch and patio) - Ultion into snap, which was standard and very impressed. - feature window - we asked Finesse to produce a leaded window for our landing window based on a design i provided - great work, exactly what 'd asked for and looks excellent. - sales - no pressure and really helpful in adjusting the quote as we went through (i made a lot of changes and were very patient and helpful). Can also go and look at the windows being made on site if want to (we didn't but nice to have the offer). - Fitting - great experience, the lead fitter (Chris) was great, kept me up to date with how progress was going and asked questions to make sure we were getting exactly what we wanted (for example, we didn't want plastic strips round the windows, so Chris kept these off and made good the plaster work). Was really surprised how little damage to the old plaster etc from taking old windows out - they took care and could tell with the output.
Customer in West Midlands12/02/2019
The trader replied (on 15/02/2019)
Thank you for this comprehensive review. We are really grateful that you have taken the time to go through each aspect of the work. We will be sure to pass on your kind comments to Chris who will be thrilled with your feedback - thank you again.
Excellence in Glass
Customer Service
Quality
Value
Superb service from a trusted installer. From the first visit by the estimator to the final installation Finesse created confidence and displayed professionalism. Nothing was too much much trouble and even after installation they returned to check all was well and brought tokens of appreciation for the business. Highly recommended for real customer-focussed attention and excellent value for money.
Customer in West Midlands06/02/2019
The trader replied (on 15/02/2019)
Hello - we are so happy that you are pleased with our service. We strive to deliver real value for money in a very unique way and we are delighted that you have given us the opportunity to do this for you.
excellent
Customer Service
Quality
Value
Finesse Windows fitted 49 windows and doors for me in November 2018. From sales to installation to aftercare I can not fault them. Dean the salesman was lovely and helpful, not pushy at all. Installation took 3 weeks . The fitters were amazing. Very respectful and cleaned up after themselves. Nothing was too much trouble for them. They had a hard job taking out my old steal windows with individual lead pieces. There are a lot of window companies out there, I’m so pleased I chose to go with Finesse based on the excellent reviews. They are a family run business with a great ethos. Finesse will be replacing all our office windows in April.
Customer in West Midlands31/01/2019
The trader replied (on 15/02/2019)
Thank you for your kind words. We are so pleased that you chose us to carry out your project. We appreciate there is lots of competition as you say but we know that nobody else can match our amazing staff! We are very fortunate to have them. Please don't hesitate to get in touch when you are ready for your next phase to be completed.
Happy with our doors
Customer Service
Quality
Value
Finesse fitted new front and back doors. We chose them as they gave us most confidence that we would get a high quality product and service, and we weren't disappointed. All staff, from sales and measuring to fitting and reception were courteous and professional. The fitter cleaned up carefully when finished. A slight problem with the fit of the front door, noticed later, was fixed promptly. Overall we're a happy customer.
Customer in Worcestershire23/01/2019
The trader replied (on 15/02/2019)
Thank you for giving us the opportunity to work on your home - we really appreciate it
Quality and professionalism
Customer Service
Quality
Value
We had a conservatory built. Each team arrived when they said they would. Worked with expertise and openness. Office staff were always available for queries and always returned with an answer. A quality job all round, one week less than the estimate. All at a price fractional of another local quote.
Alan, West Midlands06/12/2018
The trader replied (on 15/02/2019)
Hi Alan, thank you for your review. We are honoured to have been chosen to fulfill this project for you. We hope to be of service to you again in the future.
Great quality of work, excellent fitters, transformed our house!
Customer Service
Quality
Value
We've had the roofline replaced, all new windows and doors, and had the conservatory replaced. I can definitely recommend the dark grey, it has completely transformed the look of our house. We've known of Finesse for a number of years now, and only considered them for our order knowing of the quality and security benefits of the product to be fitted, the level of detail they place on getting your order right and to the standard you want, along with the unrivaled commitment to service from order to fitting to final check. When the original survey was completed, even though we were having our conservatory replaced, keeping the original base, Andy still offered some suggestions to alter the design that would enhance the overall look to what we originally had. Once the fitting had finished, we were shown around by the lead fitter to make sure everything was to the standard we expected. But even before we started he did mention two panes of glass had small scratches on them, and these were replaced within a few days - there's upfront honesty for you! I expected this of Finesse anyway, but it was comforting to experience the quality of the fitters and builders during the two weeks they were on site, friendly, careful around our house, and just a really nice bunch of guys. Thank You Andy
Customer in Leicestershire27/11/2018
The trader replied (on 15/02/2019)
Hello and thank you for your review. It's feedback like this that we live for! It takes a huge effort from many people within our business to make all of this possible and we will be sure to share your very kind words with all of the teams involved. Thanks again - we really appreciate it.
great work, prompt, very clean
Customer Service
Quality
Value
I would like to thank finesse for a great installation, we were kept informed all through out the job, the salesman was very helpful, we shopped around a bit first to make sure we were getting the best advice and to check how they were on price, but common sense prevailed and decided to go with finesse, our installation went smoothly, the fitter were very clean and tidy, the after sales was great, they were not the cheapest however you do get what you pay for. Many thanks.
Customer in South Yorkshire16/11/2018
The trader replied (on 22/11/2018)
Thank you for your review. We really enjoyed working on this project for you. Please don't hesitate to get in touch if we can help again in the future.
Second to none.
Customer Service
Quality
Value
From start to finish Finesse Windows were very professional, extremely friendly and nothing was too much trouble (it took me a long time to make up my mind), they were very patient. I was kept up to date with delivery and fitting date. I love my new door and have received plenty of compliments. I am so grateful to Dave Turner, who recommended Finesse to me.
Nicola, West Midlands12/11/2018
The trader replied (on 10/12/2018)
Hi Nicola - what a lovely review! Thank you for taking the time to leave your kind words.
Professional job
Customer Service
Quality
Value
I have used this company over a period of years. From start to finish a most professional job. Fitters most friendly and tidy. Highly recommended.
Michael, West Midlands19/09/2018
The trader replied (on 14/11/2018)
Hi Michael, thank you so much for your repeat business - it really is appreciated.
Brilliant job
Customer Service
Quality
Value
Very friendly, great product, great service.
Ian, Worcestershire24/08/2018
The trader replied (on 14/11/2018)
Hi Ian, thank you for your review. We would love to be of service again in the future.